selling oracle services professionally & effectively
TRANSCRIPT
1 www.wall.sandler.com
Andrew Wall
Sandler Training
Selling Oracle
Services
Professionally &
Effectively
| www.glennon.sandler.com www.wall.sandler.com
Sales Challenges
• Frustrated with long sales cycles
• Disappointed that we are not getting to the
decision maker
• Concerned we don’t have a systematic way
of qualifying “good prospects” from “tire
kickers”
• Upset at all the time and energy invested
with people who don’t buy from us
• Angry that companies took our intelligence
and implemented the solution themselves
• Confused why our happy clients are not
providing more referrals
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| www.glennon.sandler.com www.wall.sandler.com
Your System
1. Find Somebody
2. Face to Face Meeting
3. Homework
4. Presentation
5. Follow Up
• Closing Ratio?
• Invested Time with Prospects?
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| www.glennon.sandler.com www.wall.sandler.com
Cost of Closing Ratio
1. Out of 10 presentations that you made, how
many did you want to become clients? ___
2. Out of 10 presentations that you made, how
many did become clients? _______
3. The difference is? _________%
4. What is the average annual value of a new
client/customer? $_________
5. How many presentations do you do a year?
______
6. Annual cost of closing ratio: $__________
(#3 * #5 * #4 = annual cost of closing ratio)
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Invested Time with
Prospects
1. Out of 10 prospects _____ become clients
2. Therefore, out of 10 prospects _____do not
become clients = ___%
3. Time spent per prospect = _____ hours
4. Number of quotes per year ______ multiplied by
the % of those who did not become clients =
_______
5. #3 x #4 = ______ hours per year
6. #5 divided by hours worked per week =____
weeks
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Buyers Have Changed
• Decisions have gotten higher
• Prospects are more educated
• Prospects are still wary
1. Lie
2. Steal - Unpaid Consulting
3. Lie Again
4. Hide
Who taught them this system?
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| www.glennon.sandler.com www.wall.sandler.com
Sandler System
Pattern Interrupt
• 30 second commercial
• D.I.S.C.
• Communication Pie
• OK or not OK
• Transactional Analysis
• V.A.K.
Ground Rules
Pain: A prospect’s personal emotional set of
reasons for change
Investment
• Time, Energy, Money
Decision Making Process
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| www.glennon.sandler.com www.wall.sandler.com
Sandler System
Fulfillment
Post Sell
• Buyer’s Remorse
• Deal with Current Provider
• Competitive Threat
• Major Account Planning
• Referrals
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| www.glennon.sandler.com www.wall.sandler.com
B-A-T
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| www.glennon.sandler.com www.wall.sandler.com
Thank you for inviting us
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