Vehicle care across the UK

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Repair methods and case studies

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This presentation details actual repairs which have been carried out by Selsia CV Accident Repair Centres following typical CV road traffic accidents.

It shows how significant cost savings and vehicle off road times can be achieved by using commercial vehicle repairers who have invested heavily in the latest equipment, repair methods and repair technology.

All Selsia Vehicle Accident Repair Centres are trained and equipped to be able to deliver the quality, cycle times and cost savings our Selsia fleet customers expect and require.

Repair methods and case studiesCV

Common front end motorway/A road damage.CV

What would be the true cost to repair this tractor unit, parts and labour?

£7,500? £22,300? £17,300? £10,750? £14,250? £5,300?

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Answer £17,300

Parts £14,700 and Labour £2,600 approx 85% cost is parts.

Accurate parts estimating by repairers, including part numbers, gives a reliable and accurate cost of repair.

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This repair does not look major, but the cab must be removed to produce a correct estimate for repair. Damage to the chassis rails was also found. The cab will require placing on the cab jig.

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Cab Repair Methods (4 Options)

FULLY TRIMMED SHELL JIG PANEL RECYCLED

2% 30% 50% 18%

% of cab repairs that can be carried out at a Selsia repairer due to high equipment levels

80% 20% 0% 0%

% of cab repairs that can be carried out by other repairers with nil to low equipment

30 k 22 k 16 k 14 k

Average repair costs for each repair method.

14 weeks * 10 weeks * 6 weeks 6 weeks

Average delivery & repair times. * may be longer depending on delivery.

18 k 12 k 7.5 k 7.5 k

Min costs & loss of revenue from vehicle off road. Key to Key times.

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Major cab damage

Quality Repair Solution through a Selsia repairer, or total loss?

What would be the best result for the insured (customer) and the insurance co?

Vehicle information - value : £25,000.00

Vehicle still has 2 years finance to pay : £10,000.00

Replacement time for new vehicle - 3 to 6 months

Cost of new vehicle approx : £60,000.00

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Case study

Cost implications if vehicle is total loss.

Insured is paid £25,000 less excess / less finance = £14,000 + No vehicle.

Insurance costs £24,000 less salvage £5000 = £19,000 LOSS.

Cost and time implication if new shell

New cab shell £12,000 and other parts £4000 & labour £4000 = £20,000.

Also 4 to 6 weeks supply time for cab giving 10 weeks cycle time

Cost and time benefit if cab is jigged

Jig and panel cab shell £4000 plus other parts £5000 and labour £5000 = £14,000.

Repair time 4 to 6 weeks.

Cost and time benefit if recycled parts are utilised Recycled cab part trim £8000 plus other parts £2000 and labour £4000 = £14,000.

Repair time 4 to 6 weeks.

The concluding result for both insured and insurance would be :-

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The Result

Total loss

For the insured only £14,000 & no vehicle. [not a happy customer]

For the insurance a cost £19,000. [negative cost to insurance/ increased renewal]

Total loss decision would be due to length of repair time & final cost implications.

Repair Methods – Jig and recycled parts

For the insured only excess to pay & 6 weeks repair. [ happy customer]

For the insurance a repair of £13,000. [saving £6,000 from total loss]

Large savings can be achieved by using professional commercial accident repair centres who use both the right equipment and repair methods.

Also remember a happy customer will always return & most important -:

A higher % will stay loyal and renew their insurance policy

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Repairing the cab on the jig was elected by both parties

The end result – a professional, high quality, guaranteed repair

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Cab frame damage

Common jack knife RTA which some repairers and engineers would recommend to replace cab shell or at worst total loss the vehicle.

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Case study

Two estimates were generated on this vehicle.

Main Scania dealer estimated to replace cab with down time approx 10 weeks

[6 week cab supply delay].

Cost £23,000.

Selsia repairers estimate recommended to panel the cab shell using correct repair methods.

Cost ?

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Cab frame jigged. Damaged panels removed.

Manufactures new panels used to replace damaged panels.

Company livery re instated

See the finished repair.

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Finished Repair cost = £15,876. Plus job completed in only 4 weeks!

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New cab or repair?

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New or Repair?

• New cab shell

Cab shell – approx £12,000.Other parts required – approx £8,000.Total = £20,000.

• Cab Repair

Panels – approx £4,000.Other parts required – approx £8,000.Total = £12,000.

As vehicle depreciates, the £8,000 is the difference between repair or total loss.– £12K repair = Vehicle still in use, keeping the customer happy, providing as

much as £6K to maintenance network with servicing and mechanical repairs in years to come.

– £20K repair = Written off, no further revenue.

Cab repair obviously the best repair method for all concerned

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Would you expect most repairers and engineers to write this vehicle off?

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Case study

The owner of this vehicle requested 2 estimates, one with new parts and one with recycled parts

New parts ( part trimmed cab) and labour = £46,000

Recycled cab plus most parts and labour = £20,000

This type of repair can cut costs dramatically, and self insured large fleets are using this method more often to reduce their costs. It has also become a option for insurance companies who brand it as Green parts. Most cab parts come from newer vehicles than the damaged vehicle. If explained to the owner / operator correctly they soon realise that this is the most economical way to keep their vehicle on the road.

Selsia are advising the industry and fleet managers to look at this repair method more closely as it dramatically reduces costs and helps to reduce waste especially for those fleet managers and manufactures who have to find solutions in line with their product stewardship and end of vehicle life policies.

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End result – Vehicle is repaired to the same standard as it would be using new parts . Saving £26,000

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Cab jig & panelling of cab damage reduces cost & down time by some 50% in most cases.

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Cab damage frontal & n/s floor. New cab would take 6 weeks to deliver.

The repair method undertaken was to jig & panel, which reduced turn round time by weeks.

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V.O.R Costs the customer money.

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Extensive rebuild but all panels can be supplied by the manufactures.

This method of repair was undertaken due to eight weeks supply of new cab.

This repair therefore was governed by vehicle off road time rather than overall costing.

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Returned 5 weeks after repairs started.

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Chassis damage caused by central impact. Note both rails misaligned.

CVCase study – chassis damage

Chassis misalignment, vehicle will require specialist chassis repair.

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Vehicle on Josam chassis bed. Chassis rails need realignment then fifth wheel will be removed , longitude rails correctly aligned and cross members replaced.

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Chassis realigned and painted

This vehicle was nearly written off due to the engineer not exploring all the alternative repair methods available.

The equipment and expertise employed by Selsia Vehicle Accident Centres can deliver major cost savings to both vehicle operators and insurers.

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Bespoke repairs are becoming more common

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Case study

Major panel damage to this vehicle. A bespoke Dutch extended body shell wheel chair bus.

To replace this vehicle would cost £65,000 plus 6 months delivery

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Vehicle placed on Josam chassis bed. Frame realigned and damaged panels removed. New panels fitted bespoke interior replaced.

[note all panels needed fabrication]

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Finished ready for service.

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Case study - Cab Frame Damage

First estimate by main dealer was to replace cab shell. 2 negative points

8 weeks delivery time Cost of new cab & repair

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Top roof panel realigned and panels replaced . Both n/s o/s quarter panels replaced

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Vehicle Complete

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Vehicle jack knifed causing slight cab frame damage which required cab Jig work.

The main damage was to the chassis frame. This type of damage is becoming much more common due to sideways forces between fifth wheel and front chassis cross member

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Case study

Major chassis misalignment on both rails and cross members

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Main chassis as a result of side sway impact

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Vehicle care across the UK

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Call us on: 0800 783 2529 Email: sales@solentbodybuilders.co.uk