seminar on enhancing corporate ethics in the manufacturing industry
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Seminar on Enhancing Corporate Ethics in the Manufacturing Industry. Title: Management of Integrity And Ethics in Business Date : 26th June 2014 Venue : Hotel Vistana , Penang Speaker : Jaswant Singh Executive Director, Investment Ecosystem MIDA. - PowerPoint PPT PresentationTRANSCRIPT
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Seminar on Enhancing Corporate Ethics in the Manufacturing Industry
Title : Management of Integrity And Ethics in Business
Date : 26th June 2014 Venue : Hotel Vistana, Penang Speaker : Jaswant Singh
Executive Director, Investment Ecosystem
MIDA
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TABLE OF CONTENTS
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ABOUT MIDAMIDA’S JOURNEY IN THE ECONOMIC DEVELOPMENT WHAT ARE OUR FUNCTIONSVISION & MISSIONCORE VALUES ON DOING BUSINESSWHY INTEGRITY/ETHICS IS IMPORTANT IN BUSINESSCONCEPT OF ETHICAL SERVICEREGULATIONS , CULTURE & PRACTICESGENERAL BUSINESS INITIATIVES ON INTEGRITYMIDA INITIATIVES ON INTEGRITYBUSINESS/GOVERNMENT STAKEHOLDERS ENGAGEMENT- JOINT RESPONSIBILITY
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Established in 1967 under Act of Parliament, 1965
The principal Malaysian
Government agency responsible for the
promotion and coordination of
industrial development in the
country
First point of contact for
investors who intend to set up projects in the manufacturing
and services sectors in Malaysia
On 27 March 2004, the
Government mandated MIDA
to promote investments in
the services sector
ABOUT MIDA
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1960s
1970s
1980s1990s
2000
Import Substitution
Export-Oriented & Labour-Intensive
Resource-Based & Heavy Industries
Economic Corridors & Services
Technology Intensive
Innovation, ETP & High Income
2010
4
MIDA’S JOURNEY IN THE ECONOMIC DEVELOPMENT
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Foreign Direct Investment (FDI) Domestic Investment (DI) Business matching Manufacturing & Services
Manufacturing licenses (ML) Tax incentives (ITA/PS) Expatriate posts Duty exemption (JPC 1,JPC2,JPC3) OHQ, RDC, IPC and R&D status
Evaluation
Follow-up /Monitoring
Planning Industrial development Formulation and recommend strategies, programmes,
initiatives and policies
Handholding / Facilitate / Coordination Advisory Services
Promotion
WHAT ARE OUR FUNCTIONS…..
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MIDA’S VISION & MISSION
Integrity and professionalism
Best partner to investors
Economic Transformation
Developed Nation Status by 2020
To Achieve :
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MIDA FOLLOWS …NATIONAL INTEGRITY PLAN
• Trustworthy• Responsible• Sincere• Dedicated• Discipline• Teamwork• Clean• Diligent• Moderate
• Good ethics & moral• Patient & Tolerant
• Polite• Friendly
• Fair• Brave• Consensus
• Knowledgeable• Creative
• Innovative• Integrity• Neutral
• Intellectual• Trustworthy• Accountable
• Impartial
BASIC PERSONAL VALUES
CUSTOMER-CENTRIC VALUESLEADERSHIP VALUES
PROFESSIONAL VALUES
CORE VALUES
CORE VALUES ON DOING BUSINESS
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“Invest In Malaysia > Your Profit Centre In Asia”
WHY INTEGRITY/ETHICS IS IMPORTANT IN BUSINESS
To develop fair and prosperous staff with high moral
To instill shared vision & mission among staff and align them with the national agenda
To serve all stakeholders selflessly
To develop dynamic and progressive talent
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CONCEPT OF ETHICAL SERVICE
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Striving to improve service quality Honouring
responsibility
Eliminating selfishness
Delivering service cordially and with
goodwill
To expedite national Development and
goals
Accountability
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REGULATIONS, CULTURE & PRACTICES
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Signing “Akujanji”-Code of Conduct
Client Charter
Concerns System
(Discipline/
punctuality
Peraturan-Peraturan Pegawai (Kelakuan & Tatatertib) Seksyen
D, 1993
Gift PolicyQuality Control Practice
s ISO
9001:2008 –
Standard Procedur
e
Internal Audit
Training On Ethics
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GENERAL BUSINESS INITIATIVES ON INTEGRITY
Code of Conduct Using IT for punctuality Continuous Training Motivation Talks Innovation Day Integrity Pact Procedures in
Procurement
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EFFECTIVE AND EFFICIENT BUSINESS
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MIDA INITIATIVES ON INTEGRITY
Transparent decision making process – MoF, IRB, EPU, BNM and MITI are represented Friendly Ecosystem / Business Friendly
with integrity Malaysia Incorporated – Corporate
practices in the public Sector Leadership by Example/Experience
Sharing Sessions on Best Practices Diligence, Hardworking, Continuous
Improvement Coaching / Mentoring 12
WORK ETHICS
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MIDA INITIATIVES ON INTEGRITY
Client Charter with improvement SOPs – to process applications MS ISO
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TOTAL QUALITY MANAGEMENT
Timelines have been shortened
Online applications are increasing
Enhanced SOPs
CLIENT CHARTER
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MIDA’S INITIATIVES ON INTEGRITY
One Stop Centre Business Information Centre (BIC) Customer Service Centre Faster approval Ease of doing business Online Applications are increasing Assigning Account Manager / Specific
Project Officer 14
ENHANCEMENT TO THE DELIVERY SYSTEM
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BUSINESS/GOVERNMENT STAKEHOLDERS ENGAGEMENT – JOINT RESPONSIBILITY
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MINISTRIES
AGENCIES
INDUSTRYPLAYERS
CHAMBERSOF
COMMERCE
ASSOCIATIONS
Values and Ethics are
needed for any business engagement
To Achieve Country’s
Vision
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NA -2014
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MIDA’s STAKEHOLDERS – GOVERNMENT
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MIDA’s STAKEHOLDERS – AGENCIES
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MIDA’s STAKEHOLDERS – CHAMBERS OF COMMERCE
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MIDA’s STAKEHOLDERS – ASSOCIATIONS
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Training On Ethics – Staff
TITLE YEAR
Kursus Pembangunan Individu & Organisasi Berintegriti
2008
Taklimat Pendedahan dan Penjelasan Mengenai Rasuah & Hadiah
2008
Taklimat BPR – Tingkatkan Integriti Hapuskan Rasuah
2008
Friday Exchange : Integriti Memperkasa Budaya Cemerlang
2009
Taklimat Pelan Integriti Nasional kepada Pegawai Baru
2009
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Training On Ethics – Staff
TITLE YEAR
Integriti & Kecemerlangan, YBhg. Tan Sri Dr. Sulaiman Mahbob
2010
Integriti & Jatidiri, YBhg. Prof. Emeritus Tan Sri Dato’ Dr. Khoo Kay Kim
2010
Integriti Penjawat Awam & Pelan Integriti Nasional, En. Mohd Yusof Mohamad
2010
Program Pemantapan Kepimpinan dan Nilai-Nilai Murni
2013
Taklimat Integriti untuk Pegawai Baru, Institut Integriti Malaysia
2014
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AKU JANJI
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GIFT POLICY