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The Boston Globe has ranked Forrester Research as one of the "Top 100 Places to Work," and, in2012, for the 15th consecutive year, Forrester was ranked in its "Best of Massachusetts Businesses."Forrester has research centers and sales offices in more than 25 cities internationally, spanning sixcontinents. Forrester works with professionals in 17 key roles within IT, marketing and strategy, andtech industry at major companies providing proprietary research, consumer insight, consulting, events,and peer-to-peer executive programs.

Global business leaders worldwide rely on Forrester for comprehensive, independent analysis thataligns with their organizations' initiatives, guides their decisions, and increases their business impact tomake them more successful every day. As part of our global sales team, you'll work with some of theworld's top technology companies and thought-leading analysts to plan an agenda based on our clients'top objectives and challenges including cloud computing; business process management; and theintegration of social media, mobile, and other emerging technologies.

Job Title: Senior Analyst/Analyst, Serving Infrastructure & Operations Professionals, Focusing

On Data Center Services And Operations, Server And Storage Platforms, Virtualization, And IT

Service ManagementLocation: New Delhi

Job description:

Senior Analysts/Analysts conduct innovative research and deliver advice through written reports,consulting, client inquiries, and speeches. As a part of Forresters infrastructure and operations (I&O)research team in Asia Pacific, this Senior Analyst/Analyst serves professionals who are responsible forthe success of their firms I&O strategies across the region.

The successful candidate writes to, presents to, and advises Infrastructure & Operations Professionalsand other IT and business decision-makers about Forresters research into IT operations. This includeshelp with people, process, and technology advice for data center transformation and private cloudenablement, server and storage platform selection, virtualization strategies, and broader IT servicemanagement strategies. Moreover, the candidate is expected to advise senior I&O leaders on a series

of IT operations and service management trends, such as how to help extend asset management tovirtual infrastructure, how to implement self-service portals as part of a service desk strategy, and howto integrate service desk with outsourced and cloud computing environments.

Candidates need a strong understanding of the business and technology issues facing these executivestoday and an appetite for conducting and writing research to stay abreast of the issues.

Responsibilities:

Senior Analysts/Analysts work as part of a small high-performance team and collaborate with others inall aspects of the job. They are expected to:

Develop a deep understanding of what Forrester clients require to be successful as Infrastructure &

Operations Professionals. Conduct research into key aspects of the responsibilities of Infrastructure & Operations Professionals,including IT operations skill sets, organizational trends, and IT service management architecture andoperations strategies. Help define the future of the I&O landscape by painting an accurate, forward-looking view andpredicting the effect of new technologies and strategies. They also help clients identify whichtechnologies matter and the steps to take today to drive economic value. Write four long research documents per year that convey new ideas in a rich business context. Thesereports typically: 1) introduce new thinking about successful business and technology strategies andbest and next practices; 2) present strategic organization and technology implementation plans; 3)

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compare new technologies or services and their potential to help clients solve their business challenges(e.g., via a Forrester Wave); or 4) quantify the return on investment for new business technologyinvestments. Create forward-thinking content for all of our I&O clients in a variety of formats, such as traditionalForrester documents, social media streams like blogging, interactive tools, and templates. Collaborate with the Forrester Leadership Boards Infrastructure & Operations Council team to

contribute to the design and facilitation of member meetings and conference calls with the membership. Write eight short research documents/blog posts per year on I&O technologies, industry events, and/orcompetitive market dynamics.Consult with clients to apply Forresters research in the context of their specific business environmentand help solve their problems through inquiry and advisory. Present at Forrester-sponsored and industry-related events, and deliver client webinars. Establish an industry presence as an influential speaker and thinker; build relationships with seniorInfrastructure & Operations Professionals, as well as with the technology vendors that serve them andthe journalists who cover the sector; and participate in vendor briefings and field press inquiries asnecessary. Embrace social tools as part of the core job.

Requirements:

Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, sowe welcome and reward intellectual excellence, curiosity, and sophisticated thinking and look for:

Proven experience in infrastructure and operations; candidates typically have formulated strategy andimplemented programs. A strong record of academic achievement: B.A. or B.S. minimum, MBA or M.S. preferred. Deep intellectual curiosity about the effect of technology on the business landscape; solid businessinstincts and a practical understanding of what makes companies tick and how Infrastructure &Operations Professionals operate; and a creative view of markets, technologies, and attitudes combinedwith a fascination with the future. Superior listening, critical thinking, and writing skills, as well as memorable presentation skills. SeniorAnalysts/Analysts are expected to take complex, disparate ideas and distill them into simple,provocative concepts and be willing to take a stand on vendors and outcomes.

The ability to travel 30% to 50% of the time.

Forrester Research is an equal opportunity employer and is committed to providing a work environmentthat is free from all forms of discrimination, including sexual harassment.

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, forsuccessful applicants only, for personnel administration and management purposes and to comply withthe employers obligations regarding the retention of employee records. If your application isunsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively

Forrester) will retain your personal information on secure file solely to consider you for futurerecruitment opportunities.

By submitting your resume/CV, you consent to Forresters retention of the information provided on asecure file for personnel administration and management purposes and/or in order to consider you forfuture employment opportunities and to the transfer of the information provided to:Forresters offices in the US and other countries outside the European Economic Area; and

Service providers engaged by Forrester for the purposes of processing applications for employment

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who may be located outside the European Economic Area.