september 11, 2009 everyman state: using delivery to achieve ambitious graduation goals american...
TRANSCRIPT
September 11, 2009
Everyman State: Using Delivery to Achieve Ambitious Graduation Goals
American Diploma Project NetworkAnnual Leadership Team Meeting
Plenary session
CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of McKinsey & Company is strictly prohibited
2
Contents
▪ Introduction: Delivery, ADP and Everyman State
▪ Setting out: Establishing goals, trajectories and routines
▪ Falling behind: How do we get back on track?
▪ Success: Impact of increased CCR graduates
▪ Conclusion: What can EDI do for you?
3
What is “Deliverology?”
“ Deliverology” (n.) is a systematic process for driving progress and delivering results.
What are you trying to do?
How are you planning to do it?
At any given moment, how will you know whether you are on track?
If not, what are you going to do about it?
It will enable you to answer rigorously the following questions:
1
2
3
4
4
Like all of you, Everyman State has established ambitious college- and career-ready graduation requirements in line with the ADP mission
▪ In order to meet the demands of today’s workforce, all students must graduate with at least:
– 4 years of Math, including Algebra I, Geometry, and Algebra II
– 4 years of rigorous English– 3 years of Science– 3 years of Social Studies
▪ Graduating college- and career-ready will be a default curriculum
▪ In order to receive course credit, students must pass both the course and the end-of-course assessment
NEW college- and career-ready requirements
Previous requirements
All students must graduate with at least these courses:
▪ 2 years of Math, including Algebra I▪ 3 years of English▪ 2 years of Science
5
Everyman State has established ambitious goals for implementation
6
Like many of you, Everyman State faces demographic and performance challenges in meeting graduation goals
Graduation rates, Class of 2008Percent of each group by graduation type
9th grade entry cohort demographics, Class of 2008Percent of all students
3
3333
100
LEPSPED
11
Low-income
URMTotal
Number of
students
99,200 2,60010,80032,60032,900
LEP
57
25
SPED
58
23
Low-income
57
25
URM
55
24
All students
70
49
Cohort graduates
CCR graduates
69,800
51,600
1,500
800
6,300
2,500
18,700
10,400
18,200
9,700
College- and career-ready graduation rate
Cohort graduation rate
7
In order to reach its goals, Everyman State will need 91,900 on-time graduates in 2017, and 81,700 college- and career-ready grads
SOURCE: Team analysis
Required graduates
81,700
91,900
Class of 2017 goal
80% CCR grads
90% cohort grads
Projected 9th grade cohort
102,100
102,100
8
21,000
7,000
3,200
10,400
2,500
800
Low-income
Special Education
Limited English Proficiency
0.75
0.74
0.710.42
0.49
0.51
0.700.40
In order to halve the achievement gap in CCR graduation rates by 2017, Everyman State must focus on struggling populations
SOURCE: Team analysis
23,1009,700Under-represented minorities
Student subgroup
Ratio to non-disadvantaged student rate
2017 goal ratio (50% less gap)
Class of 2017 grads required
Class of 2008 CCR grads
College- and career-ready graduation rates
9
First new cohort
To stay on track to its 2017 goal, Everyman State plots the graduation targets it must reach each year on its trajectory
SOURCE: Team analysis
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
90,000
95,000
100,000
Number of graduates
Graduating class
Cohort goal = 91,900 grads
201720162015201420132008
49% graduate CCR today
70% graduate on time today
CCR goal = 81,700 grads
10
At its current performance levels, Everyman State will fall 32,200 graduates short of its CCR goal
SOURCE: Team analysis
Gap to goal = 32,200
First new cohort
Number of graduates
Graduating class
201720162015201420132008
Baseline = 49,500
CCR goal = 81,700
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
11
Currently planned interventions only yield 8,700 additional CCR graduates
SOURCE: Team analysis
Impact on leading indicatorIntervention
# of additional CCR grads
Early warning indicators (reduced cumulative dropouts by focusing on 9th and 10th grades)
▪ 45% decrease in cumulative dropout rate
3,900
Saturday Academy (Saturday school for students at risk of passing course but failing EOC test)
▪ 10% increase in pass rates for courses taken during academic year
4,800
All existing interventions 8,700
12
First new cohort
With these planned initiatives, Everyman State will fall 23,500 graduates short of the necessary trajectory to reach the CCR goal
SOURCE: Team analysis
Number of graduates
Graduating class
201720162015201420132008
Gap to goal = 23,500
Projected CCR withplanned interventions= 58,200
Baseline = 49,500
CCR goal = 81,700
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
13
Everyman State uses five types of benchmarking to learn about other ways to build a trajectory that will reach its goal
Againsthistory
Within your systems
Againstother similar
systems
Againstorganizations with similar processes
Againstthe world
14
To close the gap, Everyman State looked at its system and realized that several demographic groups were struggling to pass core CCR courses
SOURCE: Team analysis
25-30▪ URM, LI, LEP, SPED
Math EOC tests
▪ Not part of a subgroup
75-80
Algebra I Geometry Algebra IIFourth-Year Math
CCR graduates
Course passage ratesPercent
15
Everyman State looked at other states and learned that using ELT to target support at these students could add 3,600 CCR graduates in 2017
1 Overall impact on system; rates based on 50% improvement in select Math, 15% in English, 33% of failing students; affects year passage rates only.SOURCE: Team analysis
30-35▪ URM, LI, LEP, SPED
With extended learning time, Everyman
State gains 3,600 additional CCR graduates by 20171
Math EOC tests
Algebra I Geometry Algebra IIFourth-Year Math
CCR graduates
Course passage ratesPercent
▪ Not part of a subgroup
75-80
16
Through similar analyses, Everyman State identified severalother interventions to close the gap to its goalIntervention
Number ofadditionalCCR gradsImpact on leading indicator
Extended time for bottom 33% of schools (ELT)
▪ 50% increase in math year course rates▪ 15% increase in English year course rates
3,600
Literacy remediation ▪ 75% decrease in failures of English year courses 5,100
90% summer school enrollment
▪ 90% enrollment in summer CCR courses when year course is failed
5,100
9th grade readiness (Alg 1 and writing)
▪ Increase in Alg 1 and Eng 1 pass rates by 9th grade class of 2017– 40% year course, 25% summer (SPED)– 30% year course, 15% summer (URM, LI, LEP)– 10% year course, 5% summer (All others)
700
Early college high school ▪ 20% decrease in dropout rate▪ 30% decrease in off-track/continuing rate
6,000
Mid-career math recruitment (50% lowest-performing schools)
▪ 15% improvement in math year course pass rates 100
Total 24,500
8th grade planning (guidance counselor initiative)
▪ 100% on-track 9th grade enrollment by 2013▪ 20% decrease in off-track/continuing rate
3,900
SOURCE: Team analysis
17
First new cohort
With these new interventions, Everyman State has a series of plans that it believes will get carry it to its college- and career-ready goal for 2017
1 Impact masked by students’ failing English sequence2 Includes impact of other initiatives
Number of graduates
Graduating class
201720162015201420132008
SOURCE: Team analysis
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
Extended time = 3,6002
Mid-career math recruitment = 1001
Early college high school = 6,000
9th-grade readiness = 700
90% summer school = 5,100
8th grade planning = 3,900
82,700Literacy remediation = 5,1002
67,400
72,600
62,000
77,700
Planned interventions = 8,700
Baseline = 49,500
CCR goal = 81,700
18
19
Trajectories are not necessarily straight lines, because the timing and size of your interventions may vary
Low trajectory (policy has a lagged impact)
High trajectory (policy has an immediate impact)Sample policy trajectories
Long-term strategic goal
Historical performance
Starting point
Performance
Time
20
Everyman State also develops a schedule of regular routines to monitor progress
Definition
▪ Monthly note to the CSSO with a briefing on delivery progressMonthly notes
SEA stocktakes
▪ Quarterly meeting between CSSO and relevant SEA leaders to regularly assess each planned intervention
District stocktakes
▪ Quarterly meeting between CSSO and leaders of major districts to regularly assess progress
Delivery reports
▪ Semi-annual assessment of the status of all of the system’s targets and underlying interventions
21
Rationale summary
Quality of planning, implementation and performance management
Recent performance
against trajectory and
milestones
Highly problematic – requires urgent and decisive actionRed
Mixed – aspect(s) require substantial attention, some goodYellow/GreenGood – requires refinement and systematic implementationGreen
Problematic – requires substantial attention, some aspects need urgent attentionYellow/Red
Everyman State uses this assessment framework to routinely assess progress on each intervention
Likelihood of delivery
Capacity to drive progress
Judgement
Degree of challenge
Stage of delivery
Rating
L / M / H / VH
1 / 2 /3 / 4
22
Everyman State uses a summary table of assessments to track progress on all of its interventions
Program Rank Likelihoodof delivery
Stage ofdelivery
Capacity todrive progress
Quality of planning,implementation andperformance mgmt.
Degree of challenge
Assessment criteria Overall judgment
Early Warning Indicators
Saturday Academy
8th-grade planning
90% Summer school enrollment
9th-grade readiness
Early college high school
Mid-career math recruiting
Extended time
Literacy remediation
23
Discussion 1: Goals, trajectories and routines
Q1. How useful would this process of trajectory setting and creating routines be in reaching your college- and career-readiness goals?
Have you conducted a similar process of goal-setting and trajectory-setting? Why or why not?
Do you have access to the necessary information to draw useful conclusions from this type of exercise?
Q2. How challenging would trajectory building and establishing similar routines be in your state?
▪ What would be the biggest barriers to building a trajectory and establishing routines in your system?
▪ Do you have the capacity or capability in your system to perform the required data analysis? To oversee progress?
▪ Do system leaders have the time and ability to prioritize these activities given competing demands?
24
Goals, trajectories and routines: Time to vote!
How useful would this process of trajectory setting and creating routines be in reaching your college- and career-readiness goals?
A. “Not useful at all"
B. “Possibly useful – need to know more”
C. “Probably useful – want to know more”
D. “Definitely useful”
25
Goals, trajectories and routines: Time to vote!
How challenging would trajectory building and establishing similar routines be in your state?
A. “Impossible”
B. “Very challenging”
C. “Somewhat challenging”
D. “Not challenging at all”
26
Contents
▪ Introduction: Delivery, ADP and Everyman State
▪ Setting out: Establishing goals, trajectories and routines
▪ Falling behind: How do we get back on track?
▪ Success: Impact of increased CCR graduates
▪ Conclusion: What can EDI do for you?
27
First new cohort
When the Class of 2013 graduates, Everyman State realizes it is already off-track to its CCR goal for 2017
Number of graduates
Graduating class
201720162015201420132008
Current trajectory
Required trajectory
SOURCE: Team analysis
Gap to goal = 6,100
Projected off-track = 75,600
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000CCR goal = 81,700
Actual 2013 graduates
28
Mid-career math recruitment
Medium 1Successful as expected in early stages of recruitment
Early college high school Medium 1Well-received and some decrease in dropouts; need to benchmark rigor of programs
90% summer school enrollment
Low 2Results as expected; some improvements needed in enforcement/performance mgmt.
8th-grade planning High 2Extremely effective where implemented; some need for additional counselor capacity
9th-grade readiness Med-Low 2Significant gains in student achievement in all classes by 9th grade measures
Saturday Academy Med-Low 3Enrollment used as enrichment; need to communicated intended beneficiaries
Extended time Med-High 1Insufficient teacher capacity; impact is only 25% increase in math scores
Early Warning Indicators High 3Dropout rate has not changed at all; needs further attention
Literacy remediation High 1Results as expected in early stages of implementation, especially in English II scores
A review of progress shows mixed results amongst the interventions
Program
Planning, perform. mgmt.
Degree of challenge Rank
Stage ofdelivery
Capacityto driveprogress Justification
Likelihoodof delivery
Assessment criteria Overall judgment
29
The reduced impact of Saturday Academies is due to miscommunication of the program as an enrichment service
Quality of planning, implementation and performance management
Recent performance
against trajectory and
milestones
Highly problematic – requires urgent and decisive actionRed
Mixed – aspect(s) require substantial attention, some goodYellow/GreenGood – requires refinement and systematic implementationGreen
Problematic – requires substantial attention, some aspects need urgent attentionYellow/Red
Capacity to drive progress
Judgement
Degree of challenge
Rating
Likelihood of delivery
▪ Program effective; only requires accurate targeting of students
▪ At all levels, ineffective communication has led to targeting wrong students for Saturday program. Program used as enrichment, not intervention
▪ Educator and administrative capacity is sufficient
▪ Need to develop and emphasize process for identifying at-risk students who should be placed in this program
Med-Low
Rationale summary
Stage of delivery ▪ Advanced; in place for over 3 years3
Solution:
Communication plan and diagnostic testing
30
The reduced impact of extended time is due to absence of excellent educator capacity to teach in ELT schools
Quality of planning, implementation and performance management
Recent performance
against trajectory and
milestones
Highly problematic – requires urgent and decisive actionRed
Mixed – aspect(s) require substantial attention, some goodYellow/GreenGood – requires refinement and systematic implementationGreen
Problematic – requires substantial attention, some aspects need urgent attentionYellow/Red
Capacity to drive progress
Judgement
Degree of challenge
Rating
Likelihood of delivery
▪ Extended time costly and success depends on quality of teachers
▪ Structure and funding exist▪ Need for improved performance
management to identify lower-than-projected gains earlier in cohort progression through CCR sequences
▪ Quality of teaching, certification and tenure of teachers at ELT schools are below peer schools, leading to reduced student gains
Med-High
Rationale summary
Stage of delivery▪ Beginning; implemented beginning in
20111
Solution:
Recruit better teachers and incentivize to teach
at ELT schools
31
The reason for the consistently high dropout rate is unclear and merits further investigation
Quality of planning, implementation and performance management
Recent performance
against trajectory and
milestones
Highly problematic – requires urgent and decisive actionRed
Mixed – aspect(s) require substantial attention, some goodYellow/GreenGood – requires refinement and systematic implementationGreen
Problematic – requires substantial attention, some aspects need urgent attentionYellow/Red
Capacity to drive progress
Judgement
Degree of challenge
Rating
Likelihood of delivery
▪ Cause of dropout rate is unknown
▪ Dropout rate of traditionally at-risk students has actually declined but overall dropout rate has not
▪ Performance management system offers no explanation
▪ Educator capacity to identify Early Warning indicators and support at-risk students is above levels of peer systems
High
Rationale summary
Stage of delivery ▪ Advanced; in place for over 3 years3
Solution:
?
32
Q3. How well-equipped is your state to resolve significant problems where you cannot identify the root of the issue?
Do you have processes or systems in place for problem-solving?
What information do you need? Which people are critical to resolving the problem?
Do you face challenges in gathering and analyzing information?
Do you face challenges in prioritizing difficult issues over competing demands?
Q4. What is the biggest barrier to problem-solving?
Discussion 2: Problem-solving and resolution
33
Problem-solving and resolution: Time to vote!
How well-equipped is your state to resolve such problems?
A. “Not at all – it would be impossible”
B. “Poorly equipped”
C. “Somewhat equipped”
D. “Well-equipped”
34
Problem-solving and resolution: Time to vote!
What is the biggest barrier to problem-solving?
A. “Lack of capacity”
B. “Limited access to and/or poor quality of data”
C. “Competing priorities”
D. “Inadequate systems and processes”
35
36
For maximum impact, a problem-solving process should include these key steps:
Conducting a priority review
Identify problem
Initial analysis of dataand evidence
Identify delivery chain and structure issues
Generate initial hypotheses
Generate interview questions
Field work
Analyze evidence and structure solutions
Agree on key actions
37
After conducting a priority review, Everyman State finds existing programs do not address “new dropouts,” who need support for CCR classes
SOURCE: Team analysis
Interviews and front-line visits support data that “new dropouts” need support for CCR courses
Surveys identify that primary reason for dropping out is lack of academic support
▪ Students with traditional drop-out profiles (disinterested, unprepared) have decreased 25% since the Early Warning indicator intervention
▪ Students dropping out today do not match profiles of traditional dropouts (better prepared for high school, find classes interesting)
▪ “New” dropouts report feeling sense of failure and desire for increased support
▪ Most “new” dropouts tend to leave after passing 1-2 years of CCR curriculum and struggling with later courses
44
2630
Primary reason for dropoutPercent of dropouts
Can’t get academic support
Classes aren’t interesting
Family/personal reasons
38
Everyman State decides to pilot three academic support initiatives it believes will prevent “new dropouts” in large districts 2013-2014
SOURCE: Team analysis
Class of 2013
Pilot program
Leading indicators impacted
Expected decrease in cumulative dropoutsPercent
Graduation coaches
▪ 11th-12th grade dropouts, URM
20
Skills preparatory camp
▪ 9-10th grade dropouts, URM
15
AVID ▪ All dropouts, URM 25AVIDLane District
Skills preparatory campAllegheny District
Graduation coachesMontgomery District
Dropout ratePercent of entry cohort
2122
20
Class of 2014
-10%-21%
17
2018
-11%
39
The following year (2014-2015), Everyman State rolls out the highly successful AVID program system-wide
0
5
10
15
20
25
30
35
0 10 20 30 40
Dropout rate, Class of 2013Percent of cohort
Decrease in dropout rate, 2013-2015Percent
In the subsequent school year (2015-2016) Everyman State uses, “leader districts” to improve “laggard districts,” further increasing the impact of the new dropout intervention:
▪ Teacher, principal and superintendent exchanges
▪ Best practice workshops
▪ Identification of key implementation barriers
▪ Peer sharing
“Leader districts”
“Laggard districts”
Individual district performance
SOURCE: Team analysis
40
With its new dropout intervention, Everyman State truly believes it can get back on track to its 2017 goal
Graduating class
Number of graduates
Projected off-track =79,500
201720162015201420132008
CCR goal = 81,700
Projected with interventions = 82,600
First new cohort
SOURCE: Team analysis
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
41
Contents
▪ Introduction: Delivery, ADP and Everyman State
▪ Setting out: Establishing goals, trajectories and routines
▪ Falling behind: How do we get back on track?
▪ Success: Impact of increased CCR graduates
▪ Conclusion: What can EDI do for you?
42
First new cohort
By 2017, with continued monitoring and problem solving, Everyman State reaches its goal, and manages to halve the achievement gap
SOURCE: Team analysis
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
90,000
95,000
100,000
Graduating class
Cohort grads = 92,000 grads
20172016201520142013
Number of graduates
2008
CCR grads = 82,600
43
The increase in Cohort and CCR graduation rates in Everyman State increases college enrollment and completion
SOURCE: Strong American Schools, Diploma to Nowhere, 2008; BLS 2008; Census 2007; Chicago Public Schools 2008; Indiana Core 40; Role of Community Colleges in Florida’s Economy, 2004 (see Appendix for further details)
Total
73,800
12,300
Increased CCR graduates (enrollment of increased CCR grads)
Increased graduates (enrollment of additional cohort grads)
9,500
Baseline (enrollment from baseline grads)
52,000
College enrollment by Class of 2017Number of students
Total
50,400
Increased CCR graduates(completion by increased CCR grads)
3,800
Increased graduates (completion by additional cohort grads)
33,300
Baseline (completion by baseline grads)
13,300
6-year degree attainment by Class of 2017Number of graduates
This increase in college graduates
in the workforce increases GDP by $7 bn
over the lifetime of the Class of 2017high school graduates
44
After 5 years of relentlessly striving and problem-solving toward its high-school
graduation goals, Everyman State added 43,000 high school graduates,
17,000 college graduates and significantly boosted its economy.
Imagine
in your state.what this would look like
45
Contents
▪ Introduction: Delivery, ADP and Everyman State
▪ Setting out: Establishing goals, trajectories and routines
▪ Falling behind: How do we get back on track?
▪ Success: Impact of increased CCR graduates
▪ Conclusion: What can EDI do for you?
46
The U.S. Education Delivery Institute (USEDI) will build the “capacity to deliver” of state-level K-12 and higher education systems
▪ The mission of the USEDI is to develop the capacity of K-12 and higher education leaders to define and deliver on their key education priorities, so that intent at the system level translates to impact at the student level
Mission
Major functions
▪ Provide direct support to participating systems to build their capacity to deliver
▪ Connect participating systems in a collaborative learning network
▪ Build a knowledge base of best practices and “case stories” of delivery
Partners ▪ The Education Trust
▪ Achieve
Support ▪ Michael Barber (leadership)
▪ McKinsey & Company