september 26, 2014 dynamic campus strategies for improving student services, enrollment, and...

September 26, 2014

Dynamic Campus

Strategies for improving student services, enrollment, and retention

User-Friendly Learning Management System (LMS)

Business Intelligence (BI)

September 26, 2014

Strategies for improving student services, enrollment, and retention

CONFIDENTIAL

Understanding the generations:

According to Pew Research Company

• Silents born 1928-1945

• Baby Boomers born 1945-1964

• Gen Ex born 1965-1980

• Millennials born 1981-2000

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Characteristics of Millennials

• More independent/special/sheltered• Liberal• Accepting• Most non-whites• Don’t want religious affiliation• Rise in children born outside marriage• Living with parents• The “trophy” generation• Narcissistic• Navigate the world through social media• Tattoos• Lower levels of trust

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Millennials: the next America

5 New findings about Millennials:

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#1Millennials have fewer attachments to political and religious institutions


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Instead, they connect with personalized networks of friends, colleagues and groups with common interests


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#2Millennials are more burdened by financial hardships than previous generations but they are optimistic about the future.

• Student loan debt• Unemployment and poverty• Lower levels of income• 8 in 10 say they have enough to live the life they

want• They value flexibility and time off


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#3Singlehood sets Millennials apart from any other generation

• Just 26% of Millennials are married• They lack a solid economic foundation• Most amount of children born outside of wedlock


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#4Millennials are the most racially diverse generation

• 43% are non-white• Melting pot• Hispanic and Asian

immigrants• Racial makeup contributes

to liberalism


#5Millennials are less trusting of others than older American's are.

• Just 19% of Millennials agree with the statement “most people can be trusted”

• Compared to 31% Gen x’ers• 40% of Baby Boomers• 37% of Silents

*****More information readily available, more opportunity for disappointment and disillusionment.


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Millennials do trust Social media!!

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Millennial Trends

• 24/7 world

• 3 or more wireless devices

• Digital natives/virtual reality

• Selfies

• Multi-askers

• Collaborative

• Sustainability

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Millennials: Trivia

• What is the average age of financial independence? ____

• ____ out of 10 students are traditional?

• ____ percent of children born today will live to see their 100th birthday?

• Average graduate today switches jobs every ____ years?

• Over the past year there has been a ___% decline in 12-24 year olds use of email

• True or false? Texting is as intimate as talking

30

2

33

4

32

True

CONFIDENTIAL

Why are these facts important?

Impacts how you deliver services

• Provide cutting- edge technology/Virtual Communities

• Convenience / Self-service

• Top notch communication /texting

• Bandwidth (each student = 3 wireless devices)

• Need space for collaborating

• Provide parent involvement opportunities

September, 2014

User-Friendly Learning Management System (LMS)

CONFIDENTIAL

Agenda

• User-friendly Learning Management System (LMS)

• Interactive Course Content

• Social Media Use

• Definition of Social Media

• Creating Collaborative Learners

• Case Studies

CONFIDENTIAL

User-Friendly Learning Management System (LMS)• Canvas, Blackboard, Desire2Learn, Moodle

• Content, Discussions, Dropbox• Quizzes, Chat, Grades, Blog, Calendar• Course Objectives same as F2F classes• Can tie each learning outcome to a specific goal so

results are measurable• Publishers offer complete course information with books

(downloaded by faculty)

CONFIDENTIAL

Interactive Course Content

• Promote the use of Discussion Boards or Chat Rooms

• Students respond to others’ posts

• Create their own learning and social communities

• Maintains learner engagement

• Students become active learners

• Ability for the faculty to provide feedback immediately

• Incorporate web and social media

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Social Media Use

• Students of all ages are active on social media (Croke)

• 86% use Facebook

• 89% on Google

• 81% on Twitter

• 90% Pinterest

• 96% LinkedIn

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What is Social Media

• Resource Sharing Tools Available • Twitter – enables blogging

• Wiki – such as PB Works enable sharing of files and manage projects

• YouTube – enables social tagging

• Facebook and LinkedIn – social networking

• Google Apps – enable document sharing

• Blogging Platforms such as WordPress enables portfolio development

• Creates Collaborative/Active Learners

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Creating Collaborative Learners

• Includes students working, building, learning changing, and improving together

• By incorporating social media into online classes, learners have the tools t0 share resources, participate in collective knowledge, and manage their own thinking (Dabbagh & Reo, 2011; Dron, 2007).

CONFIDENTIAL

September 26, 2014

Business Intelligence (BI)

CONFIDENTIAL

Agenda

• What is Business Intelligence? (BI)

• What problems are we trying to solve?

• BI vs. Reporting

• Current reporting methodology challenges

• What do I need?

• How does it work?

• Demo

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What is Business Intelligence?

• “A technology tool that provides non-technical answers”

• Minimal learning curve

• Turns raw data into meaningful information

• Enables rapid “information” retrieval

• Ensures secure, reliable, and consistent results

• Can be utilized at strategic and operational levels

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What problems are we trying to solve?

• Longitudinal data and trending• “How do our current registrations compare to this time last

year?”• “Are my developmental programs effective?”• “In what areas are the most students at risk?”

• Multi-Source reporting• “How successful are our programs”• “I need to combine spreadsheets every day because of the

number of systems we have”

• Operational reporting• “It takes me two weeks to get the information I need”• “Which students have incomplete packages?”

• External Reporting• Voluntary Framework for Accountability• Performance based funding• Satisfactory Academic Progress

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BI vs. Traditional Reporting

Static vs. Dynamic

Ad-Hoc and “What if” capabilities

Dimensional data

Rapid and flexible analysis

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Current reporting methodology challenges

Consistency and conflicting results

Security

Knowledge of tools

Data structure knowledge

Time and effort

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What do I need?

Local or Cloud Based

Data warehouse Consolidates and transforms data Allows for specialized tuning Reduces strain on other systems

Interface Point and click Dashboard

Services Alerts Specialized functionality

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How does it work?

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DEMO

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Questions?

CONFIDENTIAL

Thank You!

september 26, 2014 dynamic campus strategies for improving student services, enrollment, and...

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