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Introduction

Phua Ser Jin B. Eng, FChFP, ChFC, AEPP, AIFP (S’pore)

Senior Manager, Financial ServicesEaglePlanners BranchRepresenting Manulife (Singapore) Pte Ltd

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Agenda

• Manulife Financial

• Phua Ser Jin

• Financial Planning Pyramid

• Scope of Financial Planning

• Financial Process

• Conclusion

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• Leading Canada-based financial services group;• History of 120 years with offices in 22 countries and territories

worldwide;• Manulife acquired John Hancock in 2003;• Official partner in 2008 Beijing Olympic Games;• Listed in Toronto Stock Exchange, New York Stock Exchange, Hong

Kong Stock Exchange and Philippine Stock Exchange.

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Manulife (Singapore) Pte Ltd• Established in 1980• Employs over 200 staff with

1,000 professional financial planners

• Top 5th position in Singapore• Distributes products via major

banks in Singapore• Launched attractive products

like Choice Cover, Manulife 3G, Life Protector Plus and Critical Care Enhancer (Serious Illness of a Child), etc.

• Life Insurance Company of the year 2007

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Financial Strength Ratings

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Manulife Worldwide Standing

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Past Years Investment ReturnsYear Investment Return Investment Expense Ratio

2011 -1.35% 0.17%

2010 7.19% 0.16%

2009 18.59% 0.16%

2008 -8.65% 0.15%

2007 9.49% 0.15%

2006 15.67% 0.15%

2005 3.53% 0.18%

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But the cream of the life insurers’ crop was Manulife Singapore, scored for the first time this year. ISES academic director Mr Lee said that the study’s data showed that “Manulife is doing a significantly better job at convincing its customers of the quality and value of its products and services than any of its competitors”.

The insurer’s score of 68.5 was significantly above the life insurance sector’s average of 66.2.

The Business TimesTuesday, February 15, 2011

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Ser Jin• Graduated from NTU

Mechanical Engineering 1992;

• Sales career in Smart Card and IT from 1993 to 2001;

• Last position as Regional Channel Sales Manager;

• Career switched to Financial Services;

• Joined Manulife in Aug 2002;• Member of Insurance and

Financial Practitioners Association of Singapore (IFPAS).

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• Click to edit Master text styles

Achievements• Qualifying Division

• 2004

• President’s Division• 2006

• President’s Council• 2003, 2005, 2007

• FP Silver Excel Club• 2008, 2009, 2010, 2011

• Gold Leadership Award• 2006

• Diamond Leadership Award• 2007

• Manager Gold Excel Club• 2008, 2010

• Manager Platinum Excel Club• 2011 10

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Highest Achievements

• Top 5% of the industry to achieve such awards;

• Worldwide recognition;

• Attained in 2005 and 2007.

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Accreditations

Dec 2010

Jun 2006

AEPP® Singapore

Sep 2007

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Testimonials•Ser Jin always approaches any topic in a holistic manner and this is very important in the financial/insurance services. By this I mean Ser Jin doesn't sell, rather he consults on the benefits of a plan for both pros and cons. He consistently delivers to his commitments and are always above expectations.

Wong H SSenior Management, MNC

•Ser Jin is a responsible person. He keeps to his words and will try his best to deliver what he can to help his clients. He follows through cases promptly and has the ability to advise appropriately.

Ryan & MaySales Director & Home-Maker

I was not sure what I would find when I told a friend about needing the services of a financial planner. His recommendation of Ser Jin turned out to be a pleasant discovery for me.

He is a good listener, knowledgeable, open and without being pushy, is able to make balanced recommendations based on one's needs and abilities.

A professional I would recommend if anyone asked me for the services of a financial planner.

Koh B PCorporate Development Manager

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Grace, Joel and Jonas

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Financial Planning Pyramid

• Wealth Speculation

• Wealth Accumulation

• Wealth Protection

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Scope of Financial Planning

Risk Management

Tax Planning

Accumulation Planning

Retirement Planning

Estate Planning

• Qualified to provide the following:• Risk Management• Estate Planning• Retirement Planning• Investment Planning

• “Audit” the current financial plan• Summarize and tabulate

the policies

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Review and Audit of Plans

Financial Jig-Saw

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Systematic Planning To Avoid

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Confusion

Conflicts

Costs

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Straits Times 21 Aug 2009

•The AVERAGE Singaporean now needs about $495,000 of life insurance but is covered for only one-third of that amount – a drastic shortfall that needs urgent attention, an expert has warned. According to a new report by Nanyang Technological University (NTU) Associate Professor David Yee, workers here age 20 to 64 are under-insured by as much as $525 billion nationwide.

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Risk Management• Family Income Replacement• Pre-mature death

• Occupational Disability Income• Unable to perform your current

occupation

• Critical Illness Income Replacement• 30 critical illness which will render

inability to work

• Hospitalization & Surgery• Indemnification of medical bills

• Old Age Disability• Unable to perform certain activities of

daily living

• Debt Cancellation (mortgages, debts, loans)

• Business Succession Planning

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ElderShield Supplement (NEW)• Enhancements to the current

basic ElderShield• Lifetime payouts instead of up

to 5 or 6 years (depending on your basic ElderShield)

• Monthly benefits of up to $3,500 instead of $300 or $400 per month (depending on your basic ElderShield)

• Premium can be deducted from Medisave up to $600 per year

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Business Succession Planning

• Keyman Insurance• Buy-Sell Agreement• Loan Cancellation

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Money Not Enough 2

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Estate Planning

•It is the process of anticipating and arranging for the disposal of an estate. Estate Planning typically attempts to eliminate uncertainties over the administration of a probate and maximize the value of the estate by reducing taxes and other expenses. Guardians are often designated for minor children and beneficiaries in capacity.

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What’s in Estate Planning?

• Wills• Trusts• CPF Nomination• Insurance Act Section 49

Nomination of Beneficiaries (Sep 2009)• S49L – Irrevocable• S49M – revocable

• Joint Tenancy• Lasting Power of Attorney

(Mental Capacity Act)

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Retirement Planning

• Preparation for your Golden Years• Financial Preparation – funding

of your Golden Years• Activities for your Golden Years

(http://www.c3a.org.sg)• Inflation can be your greatest

enemy as you need to accumulate your assets at a rate above the inflation rate;

• Determine the kind of lifestyle that you would like to have when you retire.

Do you spend more ($$$) during weekday or

weekend?

Imagine you will be having a lot of ‘weekends’ when you retire. Will

you be able to cope with the retirement expenses?

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Manulife 3G(10 years premium, lifetime coupons)

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Accumulation Planning

• Savings and/or Investment

• Education Savings for children

• Outrun Inflation or experience “shrinking” savings

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Financial Planning Process

Setting goals

Gathering relevant

information

Analyzing the information

Constructing a financial plan

Implementing the strategies in

the plan

Monitoring implementation and reviewing

the plan

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The Journey

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WealthProtection

WealthDistribution

WealthAccumulation

WealthCreation

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Conclusion

• Take control of your financial situation• Work with a qualified

financial consultant• We can start with Step 1

and 2• Setting goals• Gathering relevant

information which include understanding your current policies