serbia and montenegro kosovo - united...
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175
How to Build Open Information SocietiesA Collection of Best Practices and Know-How
SERBIA AND MONTENEGRO KOSOVO
176 How to Build Open Information Societies. A Collection of Best Practices and Know-How
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Kosovo
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Serbia and Montenegro, Kosovo http://www.undp.org.yu
http://www.kosovo.undp.org/Projects/ICT/ict.htm
Population (millions): 10.6Adult literacy rate (% ages 15 and over): --GNI per capita (WB Atlas method, 2002, $): 1,400.0Telephone mainlines (per 1,000 people): 226Mobile phones (per 1,000 people): 123Personal Computers (per 1,000 people): 23Internet users (thousands): 38Human Development index rank (out of 173 countries, 2003): --National ICT Strategy (Y/N): NoE-assessments (0,1,2...N): None
UNDP staff in ICTD
Serbia and MontenegroGarret Tankosic Kelly - Liaison [email protected] Kerscher - Programme [email protected]
KosovoShpend Selimi [email protected]
UNDP Serbia and Montenegro,UNDP Kosovo—ICTD Country Profiles
ICTD PartnersSerbia and Montenegro
• International: UNDP ICT Trust Fund• National: Office of the Prime Minister of Montenegro, University of Montenegro – Electrical Engineering Faculty
Kosovo• International: UNITAR, ILO, UNCHS, Humanitarian Community Information Centre (HCIC), UNDP Democratic Governance
Trust Fund, Government of Italy, Lazio Region (Italy)• National: Ministry of Public Services, Kosovo Institute for Public Administration (KIPA), Kosovo Foundation for Open Society
(KFOS)
ICTD ActivitiesSerbia and Montenegro
• Information and Communication Technologies for Montenegro ProjectKosovo
• Support to Kosovo Information Technology (SKIT,KOS/03/005).Use of ICTs to support both local development and employment,addressing three areas of concern at the municipal level, namely: lack of ICT infrastructure for municipal governments; lackof input from the rural and remote population at the municipal level; lack of planning and initiatives to support sustainableemployment. Budget: EUR 645,000 (Italian Ministry of Foreign Affairs and Lazio Region) and US$ 150,000 from other sources.
• Public Administration and E-Governance (Budget: US$ 300,000)
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Pipeline ProgrammesSerbia and Montenegro
• National ICT Forum for Serbia – The goals of a national ICT strategy with public consultation include:• Explaining the choices that Serbia must make in allocating scarce resources and trying to reach consensus on priorities
and methods• Public awareness on the risks and costs associated with various actions – and inactions• Foster culture of consultation, as a right and a normal function of government• Foster public demand for reform and improvement in government operations• Identify needs and opportunities for public and private investment• Enable replication• Tentative Budget: US$ 130,000
• E-Government Advisory Services in Montenegro• Provide means for the Government to offer better coordinated, more efficient and less bureaucratic services to its constituents• Provide e-services for both individual and corporate citizens including Government-to-Government e-Services• Select and deploy a set of services to meet the needs of the constituents of Montenegro• Provide a single Government portal to access government services• Evolve the architecture and services on an as-needed basis to position Montenegro with a world class set of e-business
services• Counteract the skills gap and improve workforce readiness by meeting demands for employment qualifications
with information technology-ready candidates• Tentative Budget: US$ 80,000
Kosovo• Mobile Internet Unit for e-Government and Public Access
• Train public servants on basic and intermediate computer skills including operating systems, productivity applications,Internet applications and file management following the International Computer Driving License (ICDL) guidelines
• Assist municipalities in solving technical issues and application of policies and standards to their LAN and IT systems• Assist municipalities with Internet and connectivity issues• Establish a basic help desk facility for municipal civil servants• Pilot training programmes for citizens in remote areas (involving schools and teachers)• Tentative Budget: US$ 350,000
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Serbia and Montenegro, Kosovo – ICTD Country Profiles
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