series planners & faculty zandra ohri, ma, ms, rn ce director, ohio nurses association pam...
TRANSCRIPT
Documenting Evidence of Effectiveness in Your Approved
Provider UnitFall 2014 Webinar Series
Ohio Nurses Association and
Montana Nurses Association
Series Planners & Faculty
Zandra Ohri, MA, MS, RN
CE Director, Ohio Nurses Association
Pam Dickerson, PhD, RN-BC, FAAN
CE Director, Montana Nurses Association
Terry Pope, MS, RN
President, Nursing Institute for CE
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Session 1Organizational Overview
• Objective: Identify evidence to support the structure, resources, goals and outcome measures for your provider unit.
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Disclaimer / Disclosures• Requirements for successful completion:
Attendance at event & turning in an evaluation form.
• Conflict of interest: Planners & faculty have declared no COI
• The Ohio Nurses Association (OBN-001-91) is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
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Structure of the System: ANCC
Accreditation
Accredited Providers Accredited Approvers
Approve
Approved Providers
Educational Activities
Contact Hours 5
Eligibility to Apply – Provider Unit
• Organizational Structure
• Nurse Planner
• Functional Status & Scope of Service
• Commercial Entity Exclusion
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Organizational Structure
• Single focused organization offering continuing nursing education (SFO)
• Distinct, separately functioning unit within a complex, multi-focused organization with autonomy for providing continuing nursing education (MFO)
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Nurse Planner
• One or more nurse planners; RN with minimum baccalaureate degree in nursing – must demonstrate competence to carry out nurse planner role
• Primary nurse planner administratively and operationally responsible for coordinating all aspects of CNE activities provided by the organization.
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Functional Status (new applicant)
• Activities / Duration: Must have planned, received approval for, implemented, and evaluated at least three activities using proper personnel and criteria / rules for minimum of six months prior to application for provider unit approval– Nurse planner involved– At least 60 minutes each– No jointly provided activities
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Target Audience
• If more than 50% of your activities are offered to nurses within your region and contiguous states, you are eligible to be an approved provider.
• For broader audiences, applicant must seek ANCC accreditation.
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Commercial Entity
• Entity producing, marketing, re-selling, or distributing healthcare goods or services consumed by, or used on, patients or an entity that is owned or controlled by another entity that…
• Commercial entity is not eligible to apply as a provider unit or for approval of individual activities.
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Intent to Apply
• Complete “Intent to Apply As a Provider Unit”; submit to your approver unit:
– New applicants: Submit before planning to submit provider application
- Renewing Applicant: Submit after receiving notification that you are within 6 months of your renewal date
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Accreditation Conceptual Framework
Nursing Professional
Development: Continuing
Nursing Education
Educational Design Process• Assessment of Learning Needs • Planning and Faculty• Design Principles • Achievement of Objectives
Educational Design Process• Assessment of Learning Needs • Planning and Faculty• Design Principles • Achievement of Objectives
Quality Outcomes• Evaluation Process• Evaluation Participation• Goals for Improvement• Value/Benefit to Nursing Professional Development
Quality Outcomes• Evaluation Process• Evaluation Participation• Goals for Improvement• Value/Benefit to Nursing Professional Development
Structural Capacity
• Commitment• Accountability• Leadership• Resources
Structural Capacity
• Commitment• Accountability• Leadership• Resources
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Organizational Overview – OO1
Demographic data:
• Description of provider unit – who are you, how many are involved in provider unit – scope & size, geographic area, content areas, target audience, types of activities, etc.
• Are you single focused (SFO) or multi-focused (MFO)
• How does your provider unit relate to the larger organization
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Example 1
• ABC Hospital provides full care to the population in 5 counties. We have 150 beds, an outpatient surgery,…. There are 400 RNs employed full time. The Education Dept. provides orientation to all employees, student placement, ACLS, PALs, CPR, CE and other required activities.
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Does this clearly describe the Provider Unit?
1. Yes
2. No
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Example 2
• The provider unit is located in the Education Dept at ABC Hospital. We have 1 Primary Nurse Planner, 5 Nurse Planners, and 2 key other personnel (size). We provide 60 different activities each year primarily for our nurses, but may open some programs to nurses in the surrounding 5 counties (target audience & scope). Our live activities and enduring materials activities (types of activities) are aimed primarily at clinical issues, leadership and EBP (content areas)…
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Does this better describe the provider unit?
1. Yes
2. No
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OO2
• Lines of authority and administrative support– Names, credentials & positions of Primary
Nurse Planner (PNP), Nurse Planners and Other Key Personnel
– Position/role descriptions in relation to what do in the provider unit
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OO2
• Organizational chart of the provider unit
• Organizational chart of the larger organization, if applicable
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APU Organizational Chart• SAMPLE
• ORGANIZATIONAL CHART FOR THE PROVIDER UNIT• XYZ College of Nursing
• CE Provider Unit• Organizational Chart
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Mary Jackson, MS, RN-BCPrimary Nurse Planner
Director, CE Department
Administrative AssistantSandy Williams
Continuing Education
Advisory Council
(Nurse Planners)
Stephanie Baker, MSN, RN, BC, CNSJudy Wilkins, MSN, RNSue Walden, BSN, RN
Christina McNeil, MS, RN- BCLisa Trotter, PhD, RN-BC
Molly Moore, BSN, RN- BC
Janet Mathews, PhD, RNDean, College of Nursing
Dean
APU Organizational ChartSAMPLE
ORGANIZATIONAL CHART FOR THE LARGER ORGANIZATION & PROVIDER UNIT
XYZ University
Organizational Chart
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Betty Smith, PhDPresident
Janet Mathews, PhD, RNDean, College of Nursing
Dean
Mary Jackson, MS, RN-BCPrimary Nurse Planner
Director, CE Department
Administrative AssistantSandy Williams
Continuing Education
Advisory Council
(Nurse Planners)
Stephanie Baker, MSN, RN, BC, CNSJudy Wilkins, MSN, RNSue Walden, BSN, RN
Christina McNeil, MS, RN- BCLisa Trotter, PhD, RN-BC
Molly Moore, BSN, RN- BC
College of Education
College of Social Work
Etc.
003: Data collection and reporting
– Listing of activities that you have planned and presented in the past 12 months –
– Use spreadsheet (same as submit annually) • Items included are date of activity, title, target
audience, number of participants, number of contact hours awarded, joint providership (coprovidership), commercial support, sponsorship
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Provider Unit Goals – OO4a
• What were the measurable goals that you had for the past 12 months? Are goals written with outcomes in mind?
• Are goals specific to the scope of your provider unit? (see OO1)
• Are goals specific to the mission &
goals of the larger organization?
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Keys to Developing Goals
• Think about the “why”.
• Think about what data you will collect:
– to indicate whether or not the goal has been met.
– to show whether the provider
unit has made a difference.
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Which goal is related to the Provider Unit?
1. Contribute to the quality of patient care through certification of nurses.
2. Ensure all students are assigned a preceptor on the appropriate units.
3. Prevent falls.
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Quality Outcome Measures – OO4b
• What will you look for to indicate that your provider unit is effective?
• Possible options:– Learner engagement– Knowledge /skill gain; application– Cost effectiveness of operations –
cost / benefit analysis– Volume of “business” – how many more learners were
attracted when you offered intranet CE?– Others
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Which outcome measure is more clearly written?
1. Learner engagement.
2. At least 75% of activities will involve engagement of learners.
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Quality Outcome Measures – OO4c
• What will be the things you look for to indicate that your provider unit has made a difference in nursing practice and/or professional development (NPD)?
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OO4c
• Possible options (not inclusive):
- Professional practice behaviors
- Leadership skills
- Critical thinking skills
- Nurse competency
- High quality care based on best available evidence
- Improvement in nursing practice
- Improvement in patient outcomes
- Improvement in nursing care delivery
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Is this an example of a quality outcome measure for NPD?
• Increase satisfaction and competency of the preceptor for new employees on each unit.
• 1. Yes • 2. No
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YourProvider Unit Application
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Experience- Start early!!
- There needs to be internal consistency – examples given in one section should support comments made in other sections
- Reviewing the application enables the reviewer to “get inside the brain” of the nurse planner – extremely valuable in understanding the process used by the provider unit
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Provider Application: Hints for Preparing
• Convene the right team
• Review existing processes and activities in relation to the criteria
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Provider Application: Hints for Preparing
• Number all pages
• Keep data in sequence with criteria; use table of contents and labeled appendix if helpful
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Provider Application: Hints for Preparing
Double check:• Are all copies legible or
readable?• Are all pages numbered?• Are all questions answered?• Is there a table of contents?• Are charts or diagrams
labeled?• Are abbreviations defined?
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Provider Application: Hints for Preparing
• Have colleagues who didn’t write review for completeness and accuracy
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Individual Activities
• Submit three individual activities that you have planned and presented in the past 12 months.
• Follow specific directions from your approver unit regarding the inclusion of material in your provider application.
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For Further InformationZandra Ohri, MA, MS, RN
Director, Continuing Education, ONA
Telephone: 614-448-1027
Pam Dickerson, PhD, RN-BC, FAAN
Director, Continuing Education
Montana Nurses Association
Telephone: 406-465-9126
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