service accessibility by category of service provider crop-missisquoi 2000
TRANSCRIPT
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Info-Sante
CLSC
CHSLD
Private residence or nursing home
ER / clinic
Private nursing or homecare
Communty organization
Hospital overnightPrivate doctor
50%
55%
60%
65%
70%
75%
80%
85%
90%
Private doctor Hospital overnight Communtyorganization
Private nursing orhomecare
ER / clinic Private residence ornursing home
CHSLD CLSC Info-Sante
Service accessibility by category of service providerCROP-Missisquoi 2000
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6%
16%21%
26%
43% 43% 44% 46%
59%
68% 70% 71% 72% 74%
84%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Quebec's English-speaking communitiesThose who used English with CLSCs
(n= 3126)CROP-Missisquoi 2000
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13%21%
27% 31%
42% 43%48% 48%
55% 56% 60%69% 70%
83%
100%
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Quebec's English-speaking communitiesThose who used English with Info-Santé
(n= 3126)CROP-Missisquoi 2000
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19%
40% 43%50% 52%
59% 61%66% 67% 67%
83%89% 89%
100%
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Quebec's English-speaking communitiesThose who used English in CHSLDs
(n= 3126)CROP-Missisquoi 2000
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26%31%
42%
49%52% 54% 56%
64%
73% 75% 76%79%
83%86%
92% 93%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Bas S
t-Lau
rent
Mau
ricie-
Bois-F
ranc
s
Sague
nay L
ac-S
t-Jea
n
Chaud
iere-
Appal
ache
s
Quebe
c
Abitibi
-Tem
iscam
ingue
Lana
udier
e
Laur
entid
esLa
val
Mon
tere
gie
Cote-
Nord
Estrie
Gaspe
-Iles
-de-
la-M
adele
ine
Nord-
du-Q
uebe
c
Outao
uais
Mon
treal
Quebec's English-speaking communitiesThose who used English with physicians
(n= 3126)CROP-Missisquoi 2000
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4%8%
14%20%
28%
40% 41%47% 49%
58% 59%65%
69%73%
78%83%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Quebec's English-speaking communitiesThose who used English in Emergency Rooms
(n= 3126)CROP-Missisquoi 2000
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12%
27%
38% 39% 40%
56%60% 63%
70%74%
81% 83%87%
92% 94%
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Quebec's English-speaking communitiesThose who used English for Hospital overnight
(n= 3126)CROP-Missisquoi 2000
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Relative importance of service in English: when received and when not receive
CROP-Missisquoi 2000
1.46
0.57
0.840.91
1.141.08 1.05
0.97 0.95
0.95
0.990.981.02
11.020.97
1.040.99
0.5
0.6
0.7
0.8
0.9
1
1.1
1.2
1.3
1.4
1.5
1.6
CHSLD Info-sante privateresidence or
home
communityorganization
hospitalovernight
ER oroutpatient
clinic
privatenursinghome
CLSC doctor inprivate ofice
relative perceived importance when NO service in English
relative perceived importance when served in English
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The active offer of service in English, by age cohort
CROP-Missisquoi 2000 (n=3126)
40%
50%
60%
70%
80%
90%
100%
total 18-24 25-34 35-44 45-54 55-64 65 and over
doctor CLSC Info-Sante ER or outpatient Hospital stay CHSLD
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86%80% 78%
73% 72% 70%66%
61%
75%
26%
0%
28%
6%
31%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Bas-St-Laurent
Services de santé en anglais Health and social services in English
Bas-St-Laurent (n=32) CROP-Missisquoi 2000
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86%80% 78%
73% 72% 70%66%
61%
75%
42%
12%
0%
8%
0% 0%0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Saguenay-Lac St Jean
Services de santé en anglais Health and social services in English
Saguenay-Lac St Jean (n=50) CROP-Missisquoi 2000
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86%80% 78%
73% 72% 70%66%
61%
75%
52%
27%21% 20% 18%
43%
21% 21%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Québec (région
Services de santé en anglais Health and social services in English
Québec (région) (n= 98) CROP-Missisquoi 2000
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86%80% 78%
73% 72% 70%66%
61%
75%
31%
39%
21%
4%
15%19%
26%
13%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Mauricie
Services de santé en anglais Health and social services in English
Mauricie (n=65) CROP-Missisquoi 2000
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86%80% 78%
73% 72% 70%66%
61%
75%
63%
40%
56%61%
89%
79%75%
56%
72%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Estrie
Services de santé en anglais Health and social services in English
Estrie (n=251) CROP-Missisquoi 2000
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Services de santé en anglais Health and social services in English
Montreal – secteur ouest (n=426) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
89%82%
74%
79%96%
74%73%
85% 80%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE mtl-ouest
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Services de santé en anglais Health and social services in English
Montréal – secteur centre (n=383) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
96%89%
83% 82% 83%89%
78%70%
83%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE mtl-secteur centre
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Services de santé en anglais Health and social services in English
Montréal – secteur est (n=189) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%81%
70%
46%
55% 54% 56%
85%
69%
77%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvt resdc CHSLD CLSC Infosanté PVTnurse
PROVINCE mtl-secteur est
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Services de santé en anglais Health and social services in English
Outaouais (n=248) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
92%
74%
45%42%
69%
68%67%70%69%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Outaouais
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Services de santé en anglais Health and social services in English
Abitibi-Temiscamingue (n=100) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
54%
63%
100%
69%
82%
50%
43%
27%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Abitibi-Temiscamingue
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Services de santé en anglais Health and social services in English
Côte-nord (n=175) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%76%
92%95%
73%
86%
100%
71%
83%
95%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Côte-nord
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Services de santé en anglais Health and social services in English
Nord du Québec (n=98) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
87%
71%
100%
89%84%
100%
89%
73%
86%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Nord du Québec
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Services de santé en anglais Health and social services in English
Gaspésie-les Iles (n=175) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
60% 58%
82%
60%
70%66%65%
74%
83%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Gaspésie-les Iles
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Services de santé en anglais Health and social services in English
Chaudière-Appalaches (n=36) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
49%44%
56%
14%
100%
67%
46%
70%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Chaudière-Appalaches
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Services de santé en anglais Health and social services in English
Laval (n=173) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%73% 72%
64%
47%
83%89%
44%
55%
30%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Laval
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Services de santé en anglais Health and social services in English
Lanaudière (n=60) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
56%
38%41%
81%
40%
16%
48%
72%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Lanaudière
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Services de santé en anglais Health and social services in English
Laurentides (n=171) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%
64%
56%
67%
49%
65%
52%
43% 43%
97%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Laurentides
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Services de santé en anglais Health and social services in English
Montérégie (n=396) CROP-Missisquoi 2000
86%80% 78%
73% 72% 70%66%
61%
75%75%
94% 94%
78%82%
59% 59%
48%
63%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
doctor hospital cty org ER prvtresdc
CHSLD CLSC Infosanté PVTnurse
PROVINCE Montérégie