service catalog

21
1 of 21 The Right Solution. Guaranteed

Upload: visionconcepttechnology

Post on 27-Jun-2015

360 views

Category:

Technology


3 download

DESCRIPTION

We are an end-to-end solution provider for IT & Telecommunications. A business dedicated to your business.

TRANSCRIPT

Page 1: Service Catalog

1 of 21

The Right Solution. Guaranteed

Page 2: Service Catalog

2 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Founded in 1995

The company initially provided voice, data and fiber optic cabling solutions to the Columbus, Ohio area. Today, we provide a whole host of services with a multi-state presence while still holding true to the original focus on business communication solutions.

There is no longer a distinction between voice and data solutions, and Vision Concept Technology has embraced this convergence. We’ve invested heavily in training our team members and have positioned ourselves for the future of business communication technology and becoming an end-to-end service provider. All team members are trained in converged applications. Coupled with experienced sales representatives having a successful history of providing voice and data applications. Our technical team holds both voice and data skill sets associated with a multitude of certifications.

Page 3: Service Catalog

3 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

We offer a wide variety of expertise

Just To Name a Few

VoIP

NEC VoIP and PBX

NEC/ACD Hospitality

Electra Elite IPK

Call Copy

OnSSI/Axis Certified

Cisco CallMamager

Cisco Unity

NEC Sales Certified

BICSI Certified

CCNA

CCDA

MCP

MCSE

Adtran

Certifications held by Vision’s engineers/technicians include:

Page 4: Service Catalog

4 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Structured Cabling

Indoor/Outdoor; Aerial & Fiber Optic Cabling

Vision Concept Technology has the experience, skill and expertise to handle all your wiring projects, no matter how large or small.

We work hand-in-hand with your architect and general contractor to make the process as seamless as possible.

Vision will test, certify and map all cable runs. This step is instrumental for the long-term infrastructure of your offices. You will be provided with a detailed schematic of the building wiring thereby saving time, money and aggravation in the future.

no one does it better than Vision Concept Technology.

Page 5: Service Catalog

5 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Networking

Create reliable, cost-effective, and integrated solutions to protect your information, customers, and operations so you can focus on your core priorities. Protect against information theft, virus outbreaks, and application abuse.

For small or medium-sized businesses, full-time technology specialists may not be practical. ADTRAN’s advanced technology is affordable, delivering high value and long term cost savings.

Fluidmesh is focused on the development of top-quality wireless products for security, video-surveillance, condition monitoring and data communication in large areas at risk.

There’s no better way to describe your computer network than mission critical.

Page 6: Service Catalog

6 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Security

Additional services are also available:

Access Control

Burglar Alarm Systems

Voice Monitoring

One stop shop for all your security needs

We can help you with any security needs you may have. Let us install a custom security system or upgrade your current basic model with our professional GE Security solutions.

Digital Recording Systems

Alarm Monitoring

Video Monitoring

24 Hour Support and Service Available

Page 7: Service Catalog

7 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Internet Service Provider (ISP)

Vision CTS is a viable internet service provider (ISP) offering an alternative to the big name ISP. The current solutions provided vendors such as Time Warner, Insight, WOW, or Century Link are often carrier specific, expensive, and copper or Coax based.

Vision CTS provides access to the Internet via fiber to the premises at a reasonable cost. This turnkey solution is managed and installed by Vision CTS and will include unserved and underserved areas.

Looking for an alternative to the big name carriers?

Page 8: Service Catalog

8 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Access Control

Provides superb security with ability to restrict access to anyone in any area and track who is where at given time of day. Allows only authorized persons into your business. Can be as simple as securing 1 door in office to numerous doors in several areas. Examples are keypads, proximity card reader, & fingerprint reader.

Access control helps to keep your building safe and secure 24/7, 365. Increases security and reduces the risk of keys falling into the wrong hands. Manage employees by having solid data entry times of each user. Put your mind at ease knowing business is safe and secure.

Supervisor Plus software is a robust security management software providing single seat control and the ability to integrate access control, digital video security, intrusion detection, photo badging and much more.

What is access control

What can access control

do for you?

Security ManagementSoftware

Page 9: Service Catalog

9 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Video Surveillance

Valuable for security and surveillance. Can help watch how the business is running. Pull up any day at any time with recorded video to check on incidents. Reduce customer/employee theft and statistically shown to increase productivity when employees are monitored.

Color Network Cameras add value to existing IT and security investments. Users can view/control cameras with standard web browser. Installation is easy and cost effective. Distinctive design is ideal for use in confined spaces.

Industry’s first high-performance IP-based system designed specifically for video security. Cameras deliver advanced high-speed dome performance, simultaneous IP and analog functionality, modular design and an open software architecture for seamless integration into any application.

Have a constant eye on your business 24 hours a day, 7 days a week!

Page 10: Service Catalog

10 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Monitoring

Get around-the-clock service locally - same value, less cost.

Available to business and residential areas

Constant supervision and support

Sleep easy knowing your home or business is protected

Local monitoring with a low, fixed price

If you already have a system in place, Vision can handle your security monitoring with the same high-quality service as those ‘name brand’ companies.

Page 11: Service Catalog

11 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Telephone Systems

Designed for small-to-enterprise business needs while maintaining a low cost. Wide range of scalable systems; your business can have all of the communication and networking needs met through one vendor - NEC.The versatility of the NEC products provides flexibility; protecting the investment with modular expansion and technology updates as a business grows.

Combining data, voice, and video on a single secure network, Cisco provides easy-to-use business phone systems to help minimize complexity, increase efficiency, and adapt quickly.

Save on costly phone bills, improve security, integrate customer information, and give your employees more mobility, with an integrated phone system.

Distinction between computers and phones continues to blur - system integration choice is critical.

Page 12: Service Catalog

12 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

NEC boasts lowest first-year costsAlong with lowest annual maintenance cost, lowest training costs and lowest cost per end-unit

when compared to Alcatel-Lucent, Avaya, Cisco, Microsoft, ShoreTel, and Siemens.

Capital and implementation are one-time costs. Operational costs, however, stay with a deployment and can affect affordability.

Page 13: Service Catalog

13 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Backup & Disaster RecoveryFast and reliable disaster recovery, data protection and system migration. Capture full, differential and incremental point-in-time backup images of entire system. Flexible recovery options - bare metal, similar/ dissimilar hardware, or virtual environments.

StorageCraft Recover-Ability Solution Overview

Page 14: Service Catalog

14 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

VoIP – Vision CTS (Cloud Telephone System)

Migrate from traditional copper-wire telephone systems to VoIP systems to reduce monthly phone costs.

Out-of-the-box enterprise class features:•SIP Trunks, PRI and T-1 Circuits•IVR capabilities (VmX Locator)•Ring Groups (Follow Me); configure extensions, numbers, or even cell phones•Voice mail to email•Call forward/waiting •Camp on•Do Not Disturb•Park•Call monitorNumber portingNo long distance feesNetwork engineering and QoS enhancements available

Page 15: Service Catalog

15 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

CallCopy

To excel in today’s challenging economicenvironment, organizations need state-of-the-art solutions to better serve customers, achieve maximum efficiency, manage risk and stay compliant with regulations.

CallCopy delivers advanced call recording, screen capture, quality management, speech analytics, performance management, customer surveys and workforce management capabilities to organizations of all sizes.

Innovative Call Recording and Contact Center Solutions

Page 16: Service Catalog

16 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Call Recording (cont)• Minimize overhead, over-staffing and overtime costs.• Evaluate agent adherence to organizational standards.• Increase agent satisfaction and productivity.

• Analyze interactions for opportunities to improve.• Coach agents on interaction best practices.• Manage service delivery to meet satisfaction goals.

• Comply with PCI, FDCPA, HIPAA, MIPPA, TCPA and more.• Adhere to regulations for audits, record retention and privacy.• Mitigate litigation risk by having complete, accurate records.

• Use survey insights to improve the customer experience.• Analyze interactions to detect new perceptions and trends.• Understand brand loyalty to guide product and service planning.• Gain actionable intelligence with advanced reporting engine.

Page 17: Service Catalog

17 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Vision EFaxing

Say goodbye to the days of loud expensive fax machines that jam and take forever to send and receive message. With E-faxing you don’t need any additional hardware which allows you to have your mobile workstation anywhere you go. No need for paper and toner and no time wasted standing around the fax machine waiting. Best of all you never have to worry about poor quality because everything goes out just like it looks on your screen.

Traditional Faxing Vision EFaxCover page design Cover page design

Send/receive from anywhere to anywhere

Send to multiple recipients Send to multiple recipients

Mobile access

Fast, secure and organized

No additional equipment

Never jams

Capable of filtering spam

Page 18: Service Catalog

18 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

E-rate Status

Libraries, non-profit private, and public schools can receive discounted telecommunication hardware and services. Benefit applied to commercially available telecommunications services, Internet access, and internal connections. Discounts of 20 – 90% for the following eligible telecommunications services, depending on economic need and location (urban or rural):

(Not a comprehensive list – ask for details)

Page 19: Service Catalog

19 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

We are dedicated to clients...

” Vision Concept Technology has increased our sales by over 100% within the last three years.” - Lance Spearman, President, Spearman Financial Services

My brother and I have been in the investment business for over twelve years, and thanks to Vision Concept Technology we have been able to move to an advanced market that would not have been possible without their assistance. The friendly staff at Vision Concept Technology makes a person like me, who is technically challenged, feel relaxed when asking a question that is troublesome to me but elementary to them. Vision Concept Technology is staffed with professionals who truly care about our business and are always punctual. I recommend Vision Concept Technology to other business professionals based on their professionalism, knowledge, and dependability. Spearman Financial Services could never repay Vision Concept Technology for everything that they have done to aid in the growth of our company.

…and it shows in the comments we receive!

Page 20: Service Catalog

20 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

We are dedicated to clients... “Your Company has taken an active role in making sure our telecommunication is working without any interruptions or difficulties. The key for us in dealing with Vision has been your ability and willingness to address any issues that we have encountered. In business dealing, the most important aspect to me is how one handles issues and service matters. In that regard, I will give you guys an “A”. Keep up the good work...”

- Ali Razi, Banc Certified Merchants

“Vision Concept Technology has been my telephone equipment vendor for several years now and they have been a great company to work with. Vision has been very responsive to any service issue we have encountered and they have dealt with it in a timely and professional manner. I especially appreciate how “customer friendly” the entire staff is. They are helpful, knowledgeable and don’t “talk down” to you about your problems. I would highly recommend them to any school or business.”

- Dave Dewese, Canal Winchester Schools

“The entire staff at Vision Concept Technology is very knowledgeable and have a great deal of expertise in the communications industry. They have been very instrumental in making valuable recommendations about my communications system which in turn has improved its efficiency and has helped save my company money. They are very reliable and provide excellent service. Scioto Downs has been with this company for years. Their professional integrity is above reproach.”

- Jerry Kalb, Scioto Downs Inc.

Page 21: Service Catalog

21 of [email protected]

690 Kintner Parkway NorthSunbury, Ohio 43074Phone 1-877-596-2534

Contact Us

Vision Concept Technology690 Kintner Parkway NorthSunbury, Ohio 43074

Phone1-877-596-2534

WebsiteVision-tech.net

[email protected]

Facebookfacebook.com/columbustelecom

Twittertwitter.com/visionconcept

YouTubeYoutube.com/askvct