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Sudhamrit Solutions (P) Ltd. | Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

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Page 1: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

S U D H A M R I T S O L U T I O N S P R I V A T E L I M I T E D ( S S P L )

SUDHĀMRIT

Page 2: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

ABOUT US SUDHAMRIT INDIA Sudhamrit, formerly Sudhamrit Solutions Pvt. Ltd. (SSPL). A Superlative Service provider company

Sudhamrit, a young and well established Service provider company, is renowned and stands among the leading service providers. We are trusted and gained 100% customer satisfaction of clients located across the globe. Besides, we are capable to create a homely and own culture environment inspired by structure of former company which was known as Sudhamrit service provider Pvt. Ltd. (SSPPL).

Sudhamrit a company has 3 distinctive operational domains: Contact centers, Recruitments and Business Consulting. Sudhamrit with approach so distinctive: through an unbiased, agile combination of smarter process skills, targeted technology and advanced analytics, helps clients become more competitive by making their enterprises more intelligent: adaptive, innovative, globally effective, and connected to their own clients.

Sudhamrit a young company, unconstrained by traditional corporate structure with the power to shape their own culture and mission as to get the business off the ground. Sudhamrit with plans to expand its operations in Europe, America and Australia has a great workplace culture and take employee values as important as business.

Page 3: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

SERVICES RECRUITMENT

INTERNATIONAL

CONTACT CENTER

VOICE

NON – VOICE

OUTBOUND

INBOUND

DOMESTIC

INTERNATIONAL

DOMESTIC

INTERNATIONAL

DOMESTIC

1. MERCHANT ACCOUNTS 2. NEW CAMPAIGNS 3. DIGITAL MARKETING 4. SOFTWARE 5. HARDWARE 6. VOIP 7. SPACE 8. PAY PER SEAT 9. NETWORK SOLUTIONS 10. WEBSITE DEVELOPMENT 11. LEGAL ASSISTANCE 12. LICENSING ASSISTANCE 13. COMPANY REGISTRATION

BUSINESS CONSULTING

Recruiting staff is a very essential part of any business and it pays to do it properly. An organization may have all of the latest technology and the best physical resources, but if it does not have the right people it will struggle to achieve the results it requires. This is true across the whole spectrum of business activity e.g. schools, hospitals, legal practices, restaurants, airlines, and diesel engine manufacturers. Sudhamrit is well aware of the importance of 'getting it right'. Poor choices at the recruitment stage can prove expensive. In addition to technical competence and appropriate experience of a candidate, an organization needs to be sure that it can rely on candidates' goodwill, loyalty and commitment towards the organization and its aims.

All you need to do is Ask!

Page 4: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

DIGITAL MARKETING

DIGITAL MARKETING

AFFORDABLE

VIRAL / GREATER ENGAGEMENT

REAL TIME RESULTS – SIMPLE TO MEASURE

So, why digital marketing? First of all, digital marketing is infinitely more affordable than traditional offline marketing methods. An email or social media campaign, for example, can transmit a marketing message to consumers for the merest fraction of the cost of a TV ad or print campaign, and potentially reach a wider audience. But one of the main benefits of conducting your marketing digitally is the ease with which results can be tracked and monitored. Rather than conducting expensive customer research, you can quickly view customer response rates and measure the success of your marketing campaign in real-time, enabling you to plan more effectively for the next one. Perhaps the strongest case for incorporating a digital element into your marketing is that digital media forms are quickly overtaking traditional forms of information consumption. The bottom line is, the digital age is here, and those businesses that fail to adapt to the new marketing climate are at great risk of going extinct sooner rather than later.

There’s no denying it, the world is rapidly shifting from analogue to digital. People are consuming more and more digital content on a daily basis – on mobile phones, laptops, desktop computers at work, and more – and

companies that have not yet recognized this in their marketing strategies need to adapt fast.

Page 5: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

1. Send SMS from anywhere through our web Based App.

2. No Setup fees 3. No hidden cost 4. No monthly commitments 5. Delivery reports 6. API's to integrate with your Application 7. Schedule SMS to be delivered anytime without

manually sending it each time 8. Auto DND Filtration at our Server 9. Send Both Transactional and Promotional SMS 10. Create Users & Resellers under you

Quantity Non DND DND

25000 19 26

50000 16 23

1lac 14 21

3lac 12 19

5lac 11 16

10lac and Above 8 14

Route Average Delivery Timings

SIM based 0 to 4 hours

BULK SMS

*paisa/message NOTE 1. Above rate are subjected to change as per TRAI or our Company rules 2. Sender ID’s are available only on Transactional Route. 3. Sender ID’s are subjected to approval and should have 6 characters long &

should be Alphabets. 4. Only 9.10 am to 8.45 pm SMS delivery on all routes except “Marketing” 5. SMS will not be delivered to DND Numbers except on “Transactional Route” 6. Prices are exclusive of all Service Taxes (12.36%) 7. Please refer the terms for allocating “Transactional Route”.

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Page 6: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

PPL is a form of CPA (Cost Per Action), with the “action” in this case being the delivery of a lead. Online and Offline advertising payment model in which fees are charged based solely on the delivery of leads. In a pay per lead agreement, the advertiser only pays for leads delivered under the terms of the agreement. No payment is made for leads that don't meet the agreed upon criteria.

PAY PER LEAD

1. No Hassles 2. No Setup fees 3. No hidden cost 4. No monthly commitments 5. Delivery reports 6. Schedule SMS to be delivered anytime without

manually sending it each time 7. Create Users & Resellers under you

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Quantity Cost/Lead

1000 400 5000 350 10000 300

Page 7: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

BULK VOICE CALL Services: • Personal Touch: Voice message has greater

emotions compared to text; hence a more personal way of communicating on Mobile and Landline

• Reach out to large Indian target audience which is not well versed in English language.

• Get instant response by using interactive features (Asking users to press a key for their response).

• Complete real-time reporting to measure the response of the campaign.

• Extremely helpful for marketers who want to promote their products/services in rural market.

• Send message in your own recorded voice (no system generated prompt).

Quantity Basic Premium 5000 75 85 50000 70 80 15000 65 75 25000 60 70 1Lac 50 65 3Lac 45 60 5Lac & Above 40 55

*paisa/message

Page 8: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

Bulk Email Marketing Software Solutions offers outstanding email campaign design flexibility and industry leading tracking and reporting services •Create personalized HTML email marketing messages with our easy to use, MS-Word compatible editor or import your own HTML email messages. •Use one of our 1,000+ (The biggest selection in our industry) professionally designed email templates or upload your own design with our easy to use editor. •No HTML knowledge necessary! Track your messages, events and surveys with real-time results •Manage all your email marketing campaign lists with our extensive list management features. Don't worry about removing bounced email addresses or those who ask to be removed - Bulk Email Marketing Software Solutions automates it all. •Send a one-time blast or sign up for the monthly email marketing software services customized for your own needs.

Page 9: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

Quantity Paisa/Email

1Lac 7

5Lac 6

10Lac 5

15Lac & Above

4

Page 10: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

Manage Customer Relationships Across All Channels Digital marketing and its associated channels are important – but not to the exclusion of all else. It’s not enough to just know your customers; you must know them better than anybody else so you can communicate with them where, when and how they are most receptive to your message. To do that, you need a consolidated view of customer preferences and expectations across all channels – Web, social media, mobile, direct mail, point of sale, etc. Marketers can use this information to create and anticipate consistent, coordinated customer experiences that will move customers along in the buying cycle. The deeper your insight into customer behavior and preferences, the more likely you are to engage them in lucrative interactions.

Page 11: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

Project a Big Company Image - Perception is Reality You want to impress your callers and convey a big business image, but want to avoid the expense of a real telecaller. You can create the appearance of multiple departments and project a professional business image. Never Lose a Business Lead -Every call is Important The business is getting competitive, what if a big order was lost because your phone was powered off when the customer called. From our website, you will get a list of all the customers who called you and whose call was missed. Get Calls When Not in Office - Business is on the go You’re out on the go, but expecting that crucial phone call. Enjoy the convenience of having your calls routed to your home, mobile, or any number - so you'll never miss another important call. Move Office but not Phone -Phone Number for Life Your business is growing; you want to move to a bigger office but are worried about customers calling old number. Your Own Call Center or Jansamwaad number will go where your office is. No Hardware – No Software – As Easy as your Email.

Jansamwaad Features Customized YOCC

Exclusive Jansamwaad Number ü

Multiple Call Attendance Facility ü

Multiple Language Support ü

Detailed Call Log ü

Online Complain Recording ü

Background Music ü

Page 12: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

Use Google’s Content Network

Reach 60,000+ sites

Ads shown only on relevant websites

80% Reach of Internet Users

Single buy in – reaching the 60k sites is as easy as checking a box!

Delivered in a number of formats – text, image and video

Maximum Return on

Investment

Search

Targeting

Cost Per Click

Text only

Content

Targeting

Text/Image/

Videos Site

Targeting

Cost Per 1000 Impression

Image / Text Ads

Use Search • Serve ads targeted specifically around a chosen set of keywords e.g. “Hotels in Delhi” • ROI based advertising - Pay only for clicks • Ranks ads based on a combination of both relevance and bid price • Ads displayed on the Google page as sponsored links next to natural search results

Show your ad on YouTube

•Tell your story. • Reach just the right audience • Create a video campaign in only a few minutes.

Page 13: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

Leverage the power of network

• Search Network

• Content Network

Millions searches happen every day your target audience is looking for you

Serve your message directly on 1000s of Websites Portals and blogs.

Increase ROI and profitability

• Ease of use Reaching customers all around the world is as easy as checking a box!

• Targeted advertising Promote your services and products when Customers are looking for your services.

Build brand equity

• Improve awareness Cost effective branding solution to raise the overall profile of your organization.

• Improve ad placements Use search and content network to increase visibility and help drive clicks to your sites.

• Control the user experience Take users directly to the relevant section on your website

Promote Multiples Services

• Target users abroad Geo-target users – Target users abroad, convert on Your website.

It’s All About Results

What does this mean to your business?

Page 14: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

Manage Customer Relationships Across All Channels

Digital marketing and its associated channels are important – but not to the exclusion of all else. It’s not enough to just know your customers; you must know them better than anybody else so you can communicate with them where, when and how they are most receptive to your message. To do that, you need a consolidated view of customer preferences and expectations across all channels – Web, social media, mobile, direct mail, point of sale, etc. Marketers can use this information to create and anticipate consistent, coordinated customer experiences that will move customers along in the buying cycle. The deeper your insight into customer behavior and preferences, the more likely you are to engage them in lucrative interactions.

Page 15: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

The explosion of social media means businesses of all sizes have an equal chance to compete for brand awareness. Marketing tools are developing so rapidly, it can be difficult to keep up with the latest trends. Let us help you to implement the most effective online awareness marketing strategy exclusively for your brand. Social Media Audits to find out how your online presence ranks compared to others in the industry. Social Media Planning to develop a strategy for effective social media outreach. Social Media Campaign Management to outsource your Facebook, Twitter and other social media channels and free up your staff time for customers. Blog Development to develop and refine your blog for search engine optimization and brand awareness.

1. Considering the Top 35 Cities in India, 77% or 18.2 Million of the Active Mobile Internet users (Top 35 City Base - 23.6 Million) access social media, second only after Email (83%)

2. Average Frequency of Social Networking Access using Mobile Internet - 7 Days a Week 3. 34% or 19.7 Million of the urban social networking base is from the Top 8 Metros 4. Of the urban social networking base of 58 Million, about 20.3 Million (or 35%) are from Small Towns (towns

having population of up to 5 Lacs) 5. Active Mobile Internet User Base in India - 39.7 Million 6. Active Social Media User Base in India - 32.5 Million (82% of the Active Mobile Internet Base)

Penetration of Social Networking (All India) The current edition of the study provides social media usage & behaviour of individuals from Urban India. As per the findings, of the 80 Million Active Internet users in Urban India, 72% (or 58 Million individuals) have accessed / used some form of social networking. They may have accessed social media using a personal computer (PC), laptop or even a mobile device, as the illustration suggests.

Page 16: Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit Solutions Pvt Ltd

• Give us a call to explain you more about our services • Call us to do an Audit in your organizations to understand your requirement.

Let's Talk +91 92 10 222 322 +91 98 998 118 28 [email protected] www.sudhamrit.com

T H A N K S