Service Corps Kick-off

(insert date)

2

Agenda

• Introductions

• Program Overview

• Nonprofits and Projects

• Scope-setting

• Project Management

• Next Steps

• Questions

3

Service Corps

What is Service Corps?

Pro-bono consulting program for local nonprofits and businesses

Service Corps provides members with tangible management and consulting experience, opens career opportunities, and brings much needed business skills to the nonprofit sector.

The program offers a hands-on way to turn Net Impact ideals into action. It’s also a great recruitment tool for members looking to get involved in their community and those interested in nonprofit careers.

Why participate?

To gain hands-on experience in consulting and develop stronger relationships with community organizations

4

Program Overview

*example*

NYC/NJ Service Corps History

4th Season of NYC/NJ Service Corps

64 Volunteers to date

17 Nonprofits to date

*example*

5

Nonprofits and Projects

*example*

•Accion USA

•E + CO

•4Girls Glocal Leadership

•Givology

•Goods for Good

•Rising Tide Capital

*example*

6

Scope Setting

Spend time up front identifying:

° Goals & deliverables for project

° Tasks for team members and the nonprofit

° Key milestones (Initial, mid-point, and final

meetings)

° Timeline

° Final deliverables

7

Team Structure and Roles

(1) Project Manager• Sets schedules and allocates resources• Ensures accountability of all team

members• Coordinates project on day-to-day basis• Communicates and manages

relationship with nonprofit

8

Team Structure and Roles

(1) Project Manager

(2) Logistical Manager• Translates team objectives into an actionable plan• Develops assignment structure

9

Team Structure and Roles

(1) Project Manager

(2) Logistical Manager

(3) Communications Manager• Records minutes of every meeting• Ensures everyone has all necessary information

10

Basic Guidelines

• Stay ahead of the curve

• Set objectives and goals

• Quality over quantity

• Expect the unexpected

11

Create a Collaborative Team

Nonprofit

Service

Corps Team

• Ask questions• Apply strategy and analytics• Provide business & management expertise • Prioritize nonprofit’s needs• Collect and share knowledge

• Share lessons• Share experiences• Share knowledge• Commit to act• Challenge recommendations• Learn from the Service Corps teams

Joint TeamLeverage joint expertise

Ownership of recommendationsAccelerate the learning process

Ensure successful implementation

12

Case Study Examples

• Rising Tide Capital° Goals

° Process

° Tools

° Deliverables

° Impact

13

Troubleshooting

• Objectives° What is the task at hand?

• Team Roles° Are responsibilities clearly defined and delegated?

• Work Plans° Can we deliver on time?

14

Service Corps Feedback

From nonprofits

• More regular communication

• Regular “check-in” meetings

• Continued momentum

From Service Corps members

• Establish clear team expectations and communications plan up front

• Establish clear time commitments required of the project up front

15

Tools and Resources

• First meeting agenda

• Scope setting guidelines

• Communications plan

• Milestones worksheet

• Work plans

16

Next Steps

• Review project scope and make necessary adjustments

• Establish a team communications plan

• Set a date for first meeting with nonprofit

• Complete Memo of Understanding (MOU)

17

Questions?