Service driven business solutions

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Great company all round, from card services to safety checks. Highly recommend to everyone.Avnish PabariMPKFS Ltd

Our business

Specialist business services for retailers Our business

In 1994 Suresite was founded with the single aim to help businesses comply with the licensing conditions that were in force at the time.

Service driven business solutions

Driven to find additional ways to support our growing customer base, we introduced card payment services in 2004. And in 2016, in response to customer demand, wetstock monitoring was launched.

We recognise the importance of having empowered employees who feel passionate about their work and despite rapid growth, our culture has remained at the core of everything we do. Our family ethos ensures that Suresite is not only a driven, innovative and successful business, but also one that supports and nurtures.

Constantly challenging ourselves as well as our clients is central to how we work; it’s how we make sure we always find the right solution - not just the one which seems most obvious

01772 790 901 | customerservice@suresite.co.uk | www.suresite.co.uk

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“We pride ourselves on delivering innovative solutions that combine the highest levels of compliance, service and interaction for your staff - just ask our customers.”

Geoff OldhamFounder and Chairman

One group of companies - many capabilities - one shared commitment to customer service

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01772 790 901 | customerservice@suresite.co.uk | www.suresite.co.uk

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Our mission

To provide first class, innovative business solutions, delivered with exceptional customer service

Our values

Service

To provide the highest quality solutions, delivered and supported with outstanding customer service

Innovation

To challenge ourselves and our clients to find the optimum outcome whilst designing new and improved ways of doing things

Trust

To operate in an environment of trust and transparency for our people, our partners and our customers

Excellence

To encompass all our company values through commitment and passion, ensuring Suresite is a great place to work and making a real difference to our customers

“We aim to provide simple solutions to complex business needs, which we deliver through innovation and collaboration with our service partners and customers.”

Nick HealyChief Executive Officer

Attracting the right people into our business and striving to create a great place to work helps us to achieve this

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Because happy customers begin with happy staff

01772 790 901 | customerservice@suresite.co.uk | www.suresite.co.uk

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Our customers

Our clients include multi-national oil companies, major retailing groups and independent operators.

Whilst we recognise that our customers are very different, and all come with individual needs, we guarantee they will receive the same high standard of service.

Our people

Step into our Preston office and you will be welcomed by a friendly bunch, representing a diverse mix of cultures, genders, age groups and beliefs.

It is down to their good humour and community mindedness that we maintain the feel of a family business despite rapid growth.

All our employees receive regular training so they can progress and thrive not only in the workplace but also in their personal lives. And our wellbeing programme helps keep them in good physical and mental shape.

We are nothing without our people and we will never take this for granted

“Fantastic team working shines through, and the leadership demonstrates fine ethics. The company’s commitment to supporting employees with their physical health and mental well-being shows a real commitment”

Dan GibsonWetstock Manager

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Excellent service over a weekend which is not always the case with many other organisations. Clear instructions were given and assistant waited patiently on the line whilst a card transaction was completed successfully. Trading continued with no further problems. Thank you!

Richard SquireBraunton Service Station

Low cost

Thanks to close partnerships with a number of key processing organisations, we are able to offer a truly low-cost service

Range of solutions

A broad range of card processing options allows you to choose the best solution for your business needs

Flexible

We believe in client choice which is why we work with a number of equipment providers.

Set up made easy

We pre-complete most of the necessary documentation, ensuring your registration process is both simple and fast

Service you can trust

A high level of technical support is standard, not an optional extra – even after you are up and running

Real person support

All it takes is one phone call to our friendly admin team to start the process

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Flexible payment solutions

Low cost payments made simpleSince 2004, we have been providing low cost card payment solutions to over 2,000 customers throughout the UK. We partner with a number of key processing organisations to ensure we can offer the very best service at the lowest price, accommodating a wide range of equipment types.

Our dedicated team is made up of industry experts and with millions of transactions processed by us every month, you can be sure your money is in safe hands

For more information get in touch with our Card Services team01772 790 901 | customerservice@suresite.co.uk | www.suresite.co.uk/card-services

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As always excellent, professional health and safety advice given.

Tim ParryDyrham Service Station

Tailored requirements

Every business is different, so we will tailor our services to your individual needs

Risk assessments

We provide detailed, modularrisk assessments for the petrol retail sector (DSEAR), as well as for the motor industry, officesand convenience stores. We also provide compliance audits and hazardous area diagrams under DSEAR.

Fire risk assessments

Our industry experts providefire risk assessments, measuring compliance in line with the Regulatory Reform (Fire Safety) Order 2005

Nationwide experts

No matter where your business is located, we’ll put you in touch with your local Suresite assessor

Keep on track

View your action plans, reports and future schedules where and when you want with our free online customer portal

Staff training

Our online training courses have been designed to help every candidate be safe, effective and confident in the workplace

For more information get in touch with our Health & Safety team01772 790 901 | customerservice@suresite.co.uk | www.suresite.co.uk/health-safety

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Promoting health and safety in the workplace

In safe handsThrough our head office and nationwide assessors, we help our customers to ensure appropriate health and safety procedures are in place and correct records are being maintained.

We have been helping businesses to safeguard their sites and comply with their health and safety responsibilities since 1994

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Fast, friendly & reliable service. Any issues found are reported to site in good time and dealt with in a professional manner and with minimal fuss. Highly recommend the service.

Paul MerrimanBourne Leisure

24/7 analysis and reporting

Your data is analysed around the clock to provide you with continuous reporting

Innovative data collection

Using leading technology to collect data allows us to be highly adaptable and cost effective

Data resolution

Minimise downtime with a fail-over solution that can re-establish your data in minutes

Intelligent alerts

Set your own thresholds and trigger points and receive data driven alerts to suit you

Full support

Dedicated team of industry experts will assist you with any losses, maintenance and logistics support

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Protection for your wetstock

Your wetstock guardianPartnering with Leighton O’Brien, the world’s largest independent wetstock provider, allows us to deliver the highest levels of compliance in the marketplace alongside unprecedented levels of data analysis.

We collect and analyse data every minute, of every day. Our process returns results that will improve your sites and your services

For more information get in touch with our Wetstock team01772 790 901 | wetstock@suresite.co.uk | www.suresite.co.uk/wetstock

01772 790 901 | customerservice@suresite.co.uk | www.suresite.co.uk/training

Learning made easy

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Safety on the Forecourt

For all site staff. Keep staff, contractors and customers safe. Focusses on everyday responsibilities and the potential for hazards on the forecourt.

Competent Person

Ensure your competentperson is responsible and vigilant, understanding key safety procedures

whilst overseeing a tanker delivery.

Age related salesLearn the importance of providing age related products to suitable customers and the potential of non-compliance and find out how to handle difficult situations.

Refresher reminders

We send each candidate a refresher reminder

to ensure they remain compliant and safe to work on your site.

New courses

We are constantly adding new material to our online training portal, so check back often or join our mailing list atmarketing@suresite.co.uk to receive updates.

Health and safety is part of our heritage and passion, and we firmly believe that havingwell trained staff will help to prevent accidents and incidents from occurring in the firstplace. Our health and safety training courses have been designed to teach delegates their responsibilities and highlight potential hazards within the workplace.

Adequate training is a legal requirement. Let Suresite help you comply via the following courses:

“Our cost-effective online training suite has seen us support thousands of candidates across the UK, helping them to become safe and confident, particularly when working in potentially dangerous environments”

Keith BevanChief Business Development Officer

Competent staff are confident staff

Partnering with the best

Memberships

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From the beginning, we have made it our business to partner only with the best companies. This helps us to keep our customer promise for delivering the highest quality solutions supported with outstanding customer service.

4a Millennium City Park, Barnfield Way, Preston PR2 5DB

Suresite® is a registered trade mark of Suresite Group Limited© June 2019/SS

01772 790 901customerservice@suresite.co.uk www.suresite.co.uk