servicekoncept lm information delivery and ebl co-operation lm and ebl co-operation since april 2011...
TRANSCRIPT
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Servicekoncept
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LM Information Delivery and EBL co-operation
•LM and EBL co-operation since April 2011
•Local awareness
•Local support
•LibNet- integration search e-books via LibNet
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Getting the Most out of Demand-Driven Acquisition
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Overview
• EBL’s History with DDA
• Why DDA?
• Overview of EBL’s DDA
• Planning and Managing a DDA Programme
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EBL’s History with PDA/DDA
• Developed in collaboration with academic libraries and publishers
• 2003 - Presented joint paper with CERN on topic of ILL and DDA at IFLA Interlending and Document Delivery conference
• 2004 - Launched EBL with DDA model
• 2005 - Swinburne University (AU) –first library to load whole EBL catalogue in OPAC and enabled automated STL and auto-purchasing (still using DDA today)
• 2012 - Approximately 60% of our worldwide customers are using some version of DDA
• EBL has 7 years+ of experience with DDA
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Why Libraries are using EBL’s Demand Driven Acquisition…
Some of the benefits of demand-driven access…
• Provides critical mass of widest selection of titles available to patrons - competition with Google / Amazon
• Budget goes toward funding what actually gets used
• Eliminates time required for selectors to search for titles and purchase
• Patrons access most up to date content - new titles are immediately available when added to catalogue
• Provides alternative to ILL
• Titles selected through DDA circulate 3-5 times more than those selected upfront
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Overview of EBL’s DDA
Demand-driven access takes advantage of the immediacy of the digital medium…
EBL’s Demand-driven Acquisition enables libraries to make ebooks visible to patrons without
purchasing the titles outright. Titles can then be ‘rented’ or purchased according to predefined rules as needed by patrons.
– Access to non-owned either through library OPAC (by loading MARC records) and/or within the EBL platform
– 5 minutes free browsing for non-owned titles
– Beyond the browse period, libraries decide what permissions apply
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Overview of EBL’s DDA
Libraries choose which access permissions to use:
• Mediated Access – • Beyond browse period, patrons can request or recommend books to library• Library is alerted of patron requests• Libraries can choose to either purchase or rent requested titles (or not)
• Non-mediated short-term loan – • Beyond browse period, patrons automatically trigger a one-time short-term loan
(rental) of an ebook.
• Automated short-term loans can be price-mediated (i.e. rental over £20 is mediated)
• Auto-purchase – • Auto-purchase triggered on the first access or after designated number of short-
term loans (i.e. after 2nd or 3rd access)STL Pricing:• 1day = ~ 10% list
price• 1 week = ~ 15% list
price• 2 week = ~ 20% list
price• 4 week = ~ 25% list
price
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Planning a DDA Programme
• Set a budget and timeframe
• Rate of expenditure depends on many factors but most commonly:• Number of patrons accessing content• Number of remote users• Number of titles being made available• Your library’s 'digital footprint'
• Define your values and expectations • Ownership vs. access • What do you want to achieve?
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EBL’s Mediated DDA
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EBL’s Mediated DDA
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EBL’s Mediated DDA
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EBL’s Mediated DDA
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EBL’s Mediated DDA
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EBL’s Mediated DDA
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EBL’s Mediated DDA
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EBL’s Mediated DDA
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EBL’s Budget Management Tools
EBL provides range of tools to help you easily manage your DDA program…
• Budget / Deposit tracking tools and alerts
• Daily, Weekly, or Monthly expenditure alerts
• Manage multiple budgets – per subject area/fund code
• Weekly or monthly invoices and statements
• Subject/fund-code differentiated alerts – for acquisitions and/or requests
• Shape usage - STL limit per user (per day or week) / browse before download
• Price limits on STL or purchase price
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EBL’s Budget Management Tools
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Marketing your DDA service to your patrons
• Level of marketing may depend on desired outcomes – potential for affecting behaviour?
• Most basic way to market service is through adding MARC records to OPAC or exposure through discovery layer
• Market the service • PR for being responsive to user’s input and choice• Greater awareness promotes understanding
• Customise automated alerts and messages to facilitate interaction and gather feedback
• Customise messaging throughout site for better user experience
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Usage and Customization Tools
EBL provides range of tools to help you easily manage your DDA program…
• Customizable Alerts for library and users
• Custom messaging on site and in alerts
• Detailed real-time usage (including COUNTER) and invoice reports
• Optional ‘data-mining’ tools – provides deeper analytical data about who is using what (injected into usage and invoice reports)
• Purchase trigger – move up or down
• Profile can be adjusted at any time
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Customise Alerts & Site
Customise messaging on the web site to better set user
expectations and explain what is happening and why.
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Customise Alerts & Site
Customise alerts to better communicate policies and
access options with patrons. Alerts can be used as a
subliminal way to market the service the library is providing
and solicit feedback from patrons.
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Customise Alerts & Site
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Analyse your stats
• EBL offers both COUNTER compliant and custom usage and invoice reports
• DDA usage and invoice reports give wealth of information for analysing program
• Consult with your vendor to help with analysis
• Identify and understand trends
• Revisit budget, profiles and settings based on analysis
• DDA statistics provide powerful justification for budget assignment and program performance
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Try EBL for free for 30-days