ServiceType Product

WA Exchange Line ISDN2 Unpredictable - Charged at CostWA Exchange Line (connection) ISDN2 Unpredictable - Charged at CostWA Exchange Line ISDN30 Unpredictable - Charged at CostWA Exchange Line (connection) ISDN30 Unpredictable - Charged at CostWA Exchange Line MULTI Unpredictable - Charged at CostWA Exchange Line (connection) MULTI Unpredictable - Charged at CostWA Exchange Line PSTN Unpredictable - Charged at CostWA Exchange Line (connection) PSTN Unpredictable - Charged at CostWLR OBMC Timescale PSTN Unpredictable - Charged at CostSLG Credit - WLR2 PSTN Unpredictable - Charged at CostSLG Credit - WLR2 MULTI Unpredictable - Charged at CostSLG Credit - WLR2 ISDN2 Unpredictable - Charged at CostSLG Credit - WLR2 ISDN30 Unpredictable - Charged at CostWA OBMC Excess Construction PSTN Unpredictable - Charged at CostWA OBMC Excess Construction MULTI Unpredictable - Charged at CostWA OBMC Excess Construction ISDN2 Unpredictable - Charged at CostWA OBMC Excess Construction ISDN30 Unpredictable - Charged at CostWA PSTN Fixed to mobile PSTN Unpredictable - Charged at CostWA ISDN2 Fixed to mobile ISDN2 Unpredictable - Charged at CostWA ISDN30 Fixed to mobile ISDN30 Unpredictable - Charged at CostWA PSTN Fixed to mobile MULTI Unpredictable - Charged at CostWA PSTN International PSTN Unpredictable - Charged at CostWA ISDN2 International ISDN2 Unpredictable - Charged at CostWA ISDN30 International ISDN30 Unpredictable - Charged at CostWA PSTN International MULTI Unpredictable - Charged at CostWA PSTN Local geographic PSTN Unpredictable - Charged at CostWA ISDN2 Local geographic ISDN2 Unpredictable - Charged at CostWA ISDN30 Local geographic ISDN30 Unpredictable - Charged at CostWA PSTN Local geographic MULTI Unpredictable - Charged at CostWA PSTN National geographic PSTN Unpredictable - Charged at CostWA ISDN2 National geographic ISDN2 Unpredictable - Charged at CostWA ISDN30 National geographic ISDN30 Unpredictable - Charged at CostWA PSTN National geographic MULTI Unpredictable - Charged at CostWA PSTN National non-geographic PSTN Unpredictable - Charged at CostWA ISDN2 National non-geographic ISDN2 Unpredictable - Charged at CostWA ISDN30 National non-geographic ISDN30 Unpredictable - Charged at CostWA PSTN National non-geographic MULTI Unpredictable - Charged at CostWA PSTN Other/New Services PSTN Unpredictable - Charged at CostWA ISDN2 Other/New Services ISDN2 Unpredictable - Charged at CostWA ISDN30 Other/New Services ISDN30 Unpredictable - Charged at CostWA PSTN Other/New Services MULTI Unpredictable - Charged at CostWA PSTN PRS (Valuecall) PSTN Unpredictable - Charged at CostWA ISDN2 PRS (Valuecall) ISDN2 Unpredictable - Charged at CostWA ISDN30 PRS (Valuecall) ISDN30 Unpredictable - Charged at CostWA PSTN PRS (Valuecall) MULTI Unpredictable - Charged at CostWA PSTN CallReturn Pay Per Use PSTN Unpredictable - Charged at CostWA ISDN2 CallReturn Pay Per Use ISDN2 Unpredictable - Charged at CostWA ISDN30 CallReturn Pay Per Use ISDN30 Unpredictable - Charged at CostWA PSTN CallReturn Pay Per Use MULTI Unpredictable - Charged at CostWA PSTN DQ services PSTN Unpredictable - Charged at CostWA ISDN2 DQ services ISDN2 Unpredictable - Charged at CostWA ISDN30 DQ services ISDN30 Unpredictable - Charged at CostWA PSTN DQ services MULTI Unpredictable - Charged at CostWA PSTN Personal Numbering Srvcs PSTN Unpredictable - Charged at CostWA ISDN2 Personal Numbering Srvcs ISDN2 Unpredictable - Charged at CostWA ISDN30 Personal Numbering Srvcs ISDN30 Unpredictable - Charged at Cost

WA PSTN Personal Numbering Srvcs MULTI Unpredictable - Charged at CostWA PSTN Reminder Call Pay Per Use PSTN Unpredictable - Charged at CostWA ISDN2 Reminder Call Pay Per Use ISDN2 Unpredictable - Charged at CostWA ISDN30 Reminder Call Pay Per Use ISDN30 Unpredictable - Charged at CostWA PSTN Reminder Call Pay Per Use MULTI Unpredictable - Charged at CostWA PSTN Reverse Charge call PSTN Unpredictable - Charged at CostWA ISDN2 Reverse Charge call ISDN2 Unpredictable - Charged at CostWA ISDN30 Reverse Charge call ISDN30 Unpredictable - Charged at CostWA PSTN Reverse Charge call MULTI Unpredictable - Charged at CostWA PSTN Ring Back Pay Per Use PSTN Unpredictable - Charged at CostWA ISDN2 Ring Back Pay Per Use ISDN2 Unpredictable - Charged at CostWA ISDN30 Ring Back Pay Per Use ISDN30 Unpredictable - Charged at CostWA PSTN Ring Back Pay Per Use MULTI Unpredictable - Charged at CostWLR PSTN Reverse Charge call PSTN Unpredictable - Charged at CostWLR ISDN2 Reverse Charge call PSTN Unpredictable - Charged at CostWLR ISDN30 Reverse Charge call PSTN Unpredictable - Charged at CostWLR PSTN Fixed to mobile PSTN Unpredictable - Charged at CostWLR ISDN2 Fixed to mobile PSTN Unpredictable - Charged at CostWLR ISDN30 Fixed to mobile PSTN Unpredictable - Charged at CostWLR PSTN International PSTN Unpredictable - Charged at CostWLR ISDN2 International PSTN Unpredictable - Charged at CostWLR ISDN30 International PSTN Unpredictable - Charged at CostWLR PSTN Local geographic PSTN Unpredictable - Charged at CostWLR ISDN2 Local geographic PSTN Unpredictable - Charged at CostWLR ISDN30 Local geographic PSTN Unpredictable - Charged at CostWLR PSTN National geographic PSTN Unpredictable - Charged at CostWLR ISDN2 National geographic PSTN Unpredictable - Charged at CostWLR ISDN30 National geographic PSTN Unpredictable - Charged at CostWLR PSTN National non-geographic PSTN Unpredictable - Charged at CostWLR ISDN2 National non-geographic PSTN Unpredictable - Charged at CostWLR ISDN30 National non-geographic PSTN Unpredictable - Charged at CostWLR PSTN Other/New Services PSTN Unpredictable - Charged at CostWLR ISDN2 Other/New Services PSTN Unpredictable - Charged at CostWLR ISDN30 Other/New Services PSTN Unpredictable - Charged at CostWLR PSTN PRS (Valuecall) PSTN Unpredictable - Charged at CostWLR ISDN2 PRS (Valuecall) PSTN Unpredictable - Charged at CostWLR ISDN30 PRS (Valuecall) PSTN Unpredictable - Charged at CostWLR PSTN CallReturn Pay Per Use PSTN Unpredictable - Charged at CostWLR ISDN2 CallReturn Pay Per Use PSTN Unpredictable - Charged at CostWLR ISDN30 CallReturn Pay Per Use PSTN Unpredictable - Charged at CostWLR PSTN DQ services PSTN Unpredictable - Charged at CostWLR ISDN2 DQ services PSTN Unpredictable - Charged at CostWLR ISDN30 DQ services PSTN Unpredictable - Charged at CostWLR PSTN Personal Numbering Srvcs PSTN Unpredictable - Charged at CostWLR ISDN2 Personal Numbering Srvcs PSTN Unpredictable - Charged at CostWLR ISDN30 Personal Numbering Srvcs PSTN Unpredictable - Charged at CostWLR PSTN Reminder Call Pay Per Use PSTN Unpredictable - Charged at CostWLR ISDN2 Reminder Call Pay Per Use PSTN Unpredictable - Charged at CostWLR ISDN30 Reminder Call Pay Per Use PSTN Unpredictable - Charged at CostWLR PSTN Ring Back Pay Per Use PSTN Unpredictable - Charged at CostWLR ISDN2 Ring Back Pay Per Use PSTN Unpredictable - Charged at CostWLR ISDN30 Ring Back Pay Per Use PSTN Unpredictable - Charged at CostWA OBMC Timescale PSTN Unpredictable - Charged at CostWA PSTN Local non-geographic ISDN2 Unpredictable - Charged at CostWA PSTN Local non-geographic MULTI Unpredictable - Charged at CostWA ISDN30 Local non-geographic ISDN30 Unpredictable - Charged at CostWA PSTN International mobile PSTN Unpredictable - Charged at CostWA PSTN Local non-geographic PSTN Unpredictable - Charged at CostAdditional Phonebook ISDN30 Unpredictable - Charged at Cost

Additional Phonebook PSTN Unpredictable - Charged at CostAdditional Phonebook MULTI Unpredictable - Charged at CostAdditional Phonebook ISDN2 Unpredictable - Charged at CostBlock Terminal 92A plus visit charge. PSTN Unpredictable - Charged at CostBlock Terminal 92A plus visit charge. MULTI Unpredictable - Charged at CostChange of Divert Number Charge MULTI Unpredictable - Charged at CostChange of Divert Number Charge PSTN Unpredictable - Charged at CostEngineering Visit Charge ISDN30 Unpredictable - Charged at CostEngineering Visit Charge ISDN2 Unpredictable - Charged at CostEngineering Visit Charge MULTI Unpredictable - Charged at CostEngineering Visit Charge PSTN Unpredictable - Charged at CostExcess Construction Charge ISDN30 Unpredictable - Charged at CostExcess Construction Charge MULTI Unpredictable - Charged at CostExcess Construction Charge PSTN Unpredictable - Charged at CostExcess Construction Charge ISDN2 Unpredictable - Charged at CostInternal Shift - Business MULTI Unpredictable - Charged at CostInternal Shift - Business PSTN Unpredictable - Charged at CostInternal Shift - Channel ISDN2 Unpredictable - Charged at CostInternal Shift - Residential PSTN Unpredictable - Charged at CostInternal Shift - Residential MULTI Unpredictable - Charged at CostISDN2 DDI Planning Charge ISDN2 Unpredictable - Charged at CostISDN2 Per Line Renumber Charge ISDN2 Unpredictable - Charged at CostISDN2 Per Occasion Renumber Charge ISDN2 Unpredictable - Charged at CostISDN30 DDI Planning Charge ISDN30 Unpredictable - Charged at CostISDN30 Reconfig Charge (<=15 Channels) ISDN30 Unpredictable - Charged at CostISDN30 Reconfig Charge (16-30 Channels) ISDN30 Unpredictable - Charged at CostISDN30 Reconfig Charge (31-60 Channels) ISDN30 Unpredictable - Charged at CostISDN30 Reconfig Charge (60< Channels) ISDN30 Unpredictable - Charged at CostNuisance Calls Service Charge MULTI Unpredictable - Charged at CostNuisance Calls Service Charge PSTN Unpredictable - Charged at CostNumber Selection Charge ISDN2 Unpredictable - Charged at CostNumber Selection Charge ISDN30 Unpredictable - Charged at CostNumber Selection Charge MULTI Unpredictable - Charged at CostNumber Selection Charge PSTN Unpredictable - Charged at CostPREVAIL FOR ISDN30 Unpredictable - Charged at CostPRE-VAL FOR ISDN30 Unpredictable - Charged at CostRenumber Charge MULTI Unpredictable - Charged at CostRenumber Charge PSTN Unpredictable - Charged at CostTimescale Related Charge ISDN2 Unpredictable - Charged at CostTimescale Related Charge ISDN30 Unpredictable - Charged at CostTimescale Related Charge MULTI Unpredictable - Charged at CostTimescale Related Charge PSTN Unpredictable - Charged at CostVisit Weekdays ISDN2 Unpredictable - Charged at CostVisit Weekdays ISDN30 Unpredictable - Charged at CostVisit Weekdays MULTI Unpredictable - Charged at CostVisit Weekdays PSTN Unpredictable - Charged at CostWLR Changes reqd to order and re-issued PSTN Unpredictable - Charged at CostISDN30 Cancellation Charge ISDN30 Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund ISDN2 Unpredictable - Charged at CostRental ISDN2 Unpredictable - Charged at CostAdvanced Rental ISDN2 Unpredictable - Charged at CostRefund ISDN2 -£2.32Rental ISDN2 £2.32Advanced Rental ISDN2 £2.32Refund ISDN30 -£2.32Rental ISDN30 £2.32

Advanced Rental ISDN30 £2.32Refund MULTI -£2.32Rental MULTI £2.32Advanced Rental MULTI £2.32Refund PSTN -£2.32Rental PSTN £2.32Advanced Rental PSTN £2.32Refund ISDN2 -£1.16Rental ISDN2 £1.16Advanced Rental ISDN2 £1.16Refund ISDN30 -£1.16Rental ISDN30 £1.16Advanced Rental ISDN30 £1.16Refund PSTN -£1.16Rental PSTN £1.16Advanced Rental PSTN £1.16Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Connection MULTI £2.53Connection PSTN £2.53Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund MULTI -£19.31Rental MULTI £19.31Advanced Rental MULTI £19.31Refund PSTN -£19.31Rental PSTN £19.31Advanced Rental PSTN £19.31Connection MULTI £147.37Connection MULTI £117.35Connection MULTI £0.00Refund MULTI -£19.31Rental MULTI £19.31Advanced Rental MULTI £19.31Refund PSTN -£5.92Rental PSTN £5.92Advanced Rental PSTN £5.92Refund PSTN -£7.87Rental PSTN £7.87Advanced Rental PSTN £7.87Refund PSTN -£8.55Rental PSTN £8.55Advanced Rental PSTN £8.55Refund PSTN -£9.20Rental PSTN £9.20Advanced Rental PSTN £9.20Refund PSTN -£4.93Rental PSTN £4.93

Advanced Rental PSTN £4.93Connection PSTN £147.37Connection PSTN £147.37Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £117.34Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Refund PSTN -£19.31Rental PSTN £19.31Advanced Rental PSTN £19.31Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund ISDN2 -£1.05Rental ISDN2 £1.05Advanced Rental ISDN2 £1.05Refund PSTN -£1.05Rental PSTN £1.05Advanced Rental PSTN £1.05Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund ISDN2 -£1.05Rental ISDN2 £1.05Advanced Rental ISDN2 £1.05Refund MULTI -£1.05Rental MULTI £1.05Advanced Rental MULTI £1.05Refund PSTN -£1.05Rental PSTN £1.05Advanced Rental PSTN £1.05Connection ISDN30 £1.05Connection MULTI £1.05Connection PSTN £1.05Refund ISDN2 -£0.67

Rental ISDN2 £2.02Advanced Rental ISDN2 £2.02Refund ISDN30 -£0.67Rental ISDN30 £2.02Advanced Rental ISDN30 £2.02Refund MULTI -£0.67Rental MULTI £2.02Advanced Rental MULTI £2.02Refund PSTN -£0.67Rental PSTN £2.02Advanced Rental PSTN £2.02Refund PSTN -£0.67Rental PSTN £2.02Advanced Rental PSTN £2.02Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£1.68Rental ISDN2 £1.68Advanced Rental ISDN2 £1.68Refund ISDN30 -£1.68Rental ISDN30 £1.68Advanced Rental ISDN30 £1.68Connection ISDN2 £315.79Connection ISDN30 £315.79Connection ISDN2 £1.58Increase ISDN2 £1.58Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Connection ISDN30 £1.58Increase ISDN30 £1.58Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund ISDN2 £0.00Rental ISDN2 £0.00Advanced Rental ISDN2 £0.00Connection ISDN30 £2.53Connection MULTI £2.53Connection PSTN £2.53

Connection MULTI £2.53Connection PSTN £2.53Refund ISDN2 -£38.59Rental ISDN2 £38.59Advanced Rental ISDN2 £38.59Refund ISDN2 -£38.59Rental ISDN2 £38.59Advanced Rental ISDN2 £38.59Connection ISDN2 £426.82Connection ISDN2 £490.48Connection ISDN2 £0.00Connection ISDN2 £403.03Connection ISDN2 £0.00Connection ISDN2 £0.00Connection ISDN2 £426.82Connection ISDN2 £245.24Refund ISDN2 -£19.28Rental ISDN2 £19.28Advanced Rental ISDN2 £19.28Refund ISDN2 -£19.28Rental ISDN2 £19.28Advanced Rental ISDN2 £19.28Connection ISDN2 £245.24Refund ISDN2 -£11.92Rental ISDN2 £11.92Advanced Rental ISDN2 £11.92Refund ISDN30 -£11.92Rental ISDN30 £11.92Advanced Rental ISDN30 £11.92Refund MULTI -£11.92Rental MULTI £11.92Advanced Rental MULTI £11.92Refund PSTN -£11.92Rental PSTN £11.92Advanced Rental PSTN £11.92Refund ISDN2 -£11.92Rental ISDN2 £11.92Advanced Rental ISDN2 £11.92Refund ISDN30 -£11.92Rental ISDN30 £11.92Advanced Rental ISDN30 £11.92Refund PSTN £0.00Rental PSTN £11.92Advanced Rental PSTN £11.92Refund ISDN2 -£5.96Rental ISDN2 £5.96Advanced Rental ISDN2 £5.96Refund ISDN30 -£5.96Rental ISDN30 £5.96Advanced Rental ISDN30 £5.96Refund MULTI -£5.96Rental MULTI £5.96Advanced Rental MULTI £5.96Refund PSTN -£5.96Rental PSTN £5.96Advanced Rental PSTN £5.96Refund ISDN2 -£5.96Rental ISDN2 £5.96Advanced Rental ISDN2 £5.96

Refund ISDN30 -£5.96Rental ISDN30 £5.96Advanced Rental ISDN30 £5.96Refund MULTI -£5.96Rental MULTI £5.96Advanced Rental MULTI £5.96Refund PSTN -£5.96Rental PSTN £5.96Advanced Rental PSTN £5.96Refund ISDN30 -£17.54Rental ISDN30 £17.54Advanced Rental ISDN30 £17.54Refund MULTI -£17.54Rental MULTI £17.54Advanced Rental MULTI £17.54Refund PSTN -£17.54Rental PSTN £17.54Advanced Rental PSTN £17.54Refund ISDN30 -£17.54Rental ISDN30 £17.54Advanced Rental ISDN30 £17.54Refund MULTI -£17.54Rental MULTI £17.54Advanced Rental MULTI £17.54Refund ISDN2 -£17.54Rental ISDN2 £17.54Advanced Rental ISDN2 £17.54Refund PSTN -£17.54Rental PSTN £17.54Advanced Rental PSTN £17.54Connection PSTN £2.53Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Connection ISDN30 £63.16Refund ISDN30 -£21.05Rental ISDN30 £21.05Advanced Rental ISDN30 £21.05Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£10.53Rental ISDN30 £10.53Advanced Rental ISDN30 £10.53Refund ISDN30 £0.00Rental ISDN30 £0.00Advanced Rental ISDN30 £0.00Refund ISDN30 -£61.77Rental ISDN30 £61.77Advanced Rental ISDN30 £61.77Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17

Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£24.74Rental ISDN30 £24.74Advanced Rental ISDN30 £24.74Connection ISDN30 £63.16Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£24.74Rental ISDN30 £24.74Advanced Rental ISDN30 £24.74Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Connection ISDN30 £2.53Connection ISDN30 £0.00Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£24.74Rental ISDN30 £24.74Advanced Rental ISDN30 £24.74Connection ISDN30 £63.16Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Connection ISDN30 £21.05Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£24.74Rental ISDN30 £24.74Advanced Rental ISDN30 £24.74

Connection ISDN30 £63.16Connection ISDN30 £1,157.89Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Connection ISDN30 £2.53Connection ISDN30 £0.00Refund MULTI £0.00Rental MULTI £0.00Advanced Rental MULTI £0.00Refund PSTN £0.00Rental PSTN £0.00Advanced Rental PSTN £0.00Refund MULTI £0.00Rental MULTI £0.00Advanced Rental MULTI £0.00Refund ISDN2 -£6.52Rental ISDN2 £6.52Advanced Rental ISDN2 £6.52Refund ISDN30 -£4.42Rental ISDN30 £4.42Advanced Rental ISDN30 £4.42Refund MULTI -£6.52Rental MULTI £6.52Advanced Rental MULTI £6.52Refund PSTN -£7.64Rental PSTN £7.64Advanced Rental PSTN £7.64Refund MULTI -£6.52Rental MULTI £6.52Advanced Rental MULTI £6.52Refund MULTI -£19.31Rental MULTI £19.31Advanced Rental MULTI £19.31Connection MULTI £0.00Connection MULTI £117.34Connection MULTI £0.00Connection MULTI £0.00Refund MULTI -£19.31Rental MULTI £19.31Advanced Rental MULTI £19.31Refund ISDN2 -£11.92Rental ISDN2 £11.92Advanced Rental ISDN2 £11.92Refund ISDN30 -£11.92Rental ISDN30 £11.92Advanced Rental ISDN30 £11.92Refund MULTI -£11.92Rental MULTI £11.92Advanced Rental MULTI £11.92

Refund PSTN -£11.92Rental PSTN £11.92Advanced Rental PSTN £11.92Refund ISDN2 -£17.54Rental ISDN2 £17.54Advanced Rental ISDN2 £17.54Refund ISDN30 -£17.54Rental ISDN30 £17.54Advanced Rental ISDN30 £17.54Refund MULTI -£17.54Rental MULTI £17.54Advanced Rental MULTI £17.54Refund PSTN -£17.54Rental PSTN £17.54Advanced Rental PSTN £17.54Connection MULTI £147.37Refund PSTN -£3.79Rental PSTN £3.79Advanced Rental PSTN £3.79Connection PSTN £73.39Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Connection MULTI £2.53Connection PSTN £2.53Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN30 -£3.49Rental ISDN30 £3.49Advanced Rental ISDN30 £3.49Refund PSTN -£3.49Rental PSTN £3.49Advanced Rental PSTN £3.49Refund PSTN -£6.99Rental PSTN £6.99Advanced Rental PSTN £6.99Connection ISDN2 £84.21Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17

Connection ISDN30 £84.21Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Connection MULTI £42.11Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Connection PSTN £42.11Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund ISDN2 -£19.28Rental ISDN2 £19.28Advanced Rental ISDN2 £19.28Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Connection MULTI £42.11Refund MULTI -£1.68Rental MULTI £1.68Advanced Rental MULTI £1.68Connection PSTN £42.11Refund PSTN -£1.68Rental PSTN £1.68Advanced Rental PSTN £1.68Connection PSTN £0.00Connection PSTN £117.34Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Refund PSTN -£18.19Rental PSTN £18.19Advanced Rental PSTN £18.19Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.04Rental PSTN £0.04Advanced Rental PSTN £0.04Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Refund PSTN -£19.31Rental PSTN £19.31Advanced Rental PSTN £19.31Connection ISDN2 £1.58

Increase ISDN2 £1.58Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Connection ISDN30 £1.58Increase ISDN30 £1.58Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Connection MULTI £7.36Refund MULTI -£0.17Rental MULTI £0.17Advanced Rental MULTI £0.17Connection PSTN £7.36Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Connection MULTI £7.36Refund MULTI -£0.34Rental MULTI £0.34Advanced Rental MULTI £0.34Connection PSTN £7.36Refund PSTN -£0.34Rental PSTN £0.34Advanced Rental PSTN £0.34Refund ISDN2 -£0.17Rental ISDN2 £0.17Advanced Rental ISDN2 £0.17Connection ISDN2 £2.53Connection MULTI £2.53Connection PSTN £2.53Connection PSTN £2.53Refund MULTI -£1.05Rental MULTI £1.05Advanced Rental MULTI £1.05Refund PSTN -£1.05Rental PSTN £1.05Advanced Rental PSTN £1.05Refund MULTI -£1.98Rental MULTI £1.98Advanced Rental MULTI £1.98Refund PSTN -£1.98Rental PSTN £1.98Advanced Rental PSTN £1.98Connection PSTN £2.53Connection PSTN £2.53Connection PSTN £2.53Connection PSTN £2.53Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostConnection PSTN Unpredictable - Charged at CostConnection PSTN £117.34Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at Cost

Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostConnection PSTN £0.00Connection PSTN £147.37Connection PSTN £147.37Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £147.37Connection PSTN £147.37Connection PSTN £0.00Connection PSTN £73.39Connection PSTN £0.00Connection PSTN £0.00Refund PSTN -£19.31Rental PSTN £19.31Advanced Rental PSTN £19.31Connection PSTN £147.37Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £0.00Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostConnection PSTN Unpredictable - Charged at CostRental PSTN £0.34Advanced Rental PSTN £0.34Refund PSTN -£0.34Connection PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostConnection PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £2.53Rental PSTN £2.02Advanced Rental PSTN £2.02

Refund PSTN -£0.67Rental PSTN £2.02Advanced Rental PSTN £2.02Refund PSTN -£0.67Rental PSTN £1.05Advanced Rental PSTN £1.05Refund PSTN -£1.05Connection PSTN Unpredictable - Charged at CostConnection PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £0.00Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £6.52Advanced Rental PSTN £6.52Refund PSTN -£6.52Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Refund PSTN -£0.04Rental PSTN £0.04Advanced Rental PSTN £0.04Rental PSTN £0.17

Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £18.19Advanced Rental PSTN £18.19Refund PSTN -£18.19Rental PSTN £18.19Advanced Rental PSTN £18.19Refund PSTN -£18.19Connection PSTN £117.34Connection PSTN £0.00Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £1.05Advanced Rental PSTN £1.05Refund PSTN -£1.05Rental PSTN £1.05Advanced Rental PSTN £1.05Refund PSTN -£1.05Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £1.68Advanced Rental PSTN £1.68Refund PSTN -£1.68Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £4.42Advanced Rental PSTN £4.42Refund PSTN -£4.42Rental PSTN £0.04Advanced Rental PSTN £0.04Refund PSTN -£0.04Connection PSTN £0.00Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £24.74Advanced Rental PSTN £24.74Refund PSTN -£24.74Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £7.64Advanced Rental PSTN £7.64Refund PSTN -£7.64Connection PSTN £2.53Rental PSTN £19.30Advanced Rental PSTN £19.30Refund PSTN -£19.31Connection PSTN £117.35Refund PSTN -£19.30Rental PSTN £19.30Advanced Rental PSTN £19.30Rental PSTN £19.30

Advanced Rental PSTN £19.30Refund PSTN -£19.30Connection PSTN £117.35Connection PSTN £0.00Connection PSTN £0.00Rental PSTN £19.30Advanced Rental PSTN £19.30Refund PSTN -£19.30Connection PSTN £0.00Connection PSTN £147.37Connection PSTN £147.37Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £147.37Connection PSTN £0.00Connection PSTN £147.37Connection PSTN £147.37Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Rental PSTN £19.30Advanced Rental PSTN £19.30Refund PSTN -£19.30Rental PSTN £19.31Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £147.37Connection PSTN £147.37Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £117.35Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £147.37Connection PSTN £147.37Connection PSTN £73.39Connection PSTN £0.00Connection PSTN £0.00Rental PSTN £19.30Advanced Rental PSTN £19.30Refund PSTN -£19.30Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £42.10Connection PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostConnection PSTN Unpredictable - Charged at CostRental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.00Advanced Rental PSTN £0.00

Refund PSTN £0.00Connection PSTN £42.11Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £7.36Connection PSTN Unpredictable - Charged at CostRental PSTN £0.34Advanced Rental PSTN £0.34Refund PSTN -£0.34Connection PSTN £7.36Connection PSTN £2.53Rental PSTN £1.06Advanced Rental PSTN £1.06Refund PSTN -£1.06Connection PSTN £2.53Rental PSTN £5.92Advanced Rental PSTN £5.92Refund PSTN -£5.92Rental PSTN £7.87Advanced Rental PSTN £7.87Refund PSTN -£7.88Rental PSTN £1.98Advanced Rental PSTN £1.98Refund PSTN -£1.98Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17

Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.52Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £1.68Advanced Rental PSTN £1.68Refund PSTN -£1.68Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17

Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £42.11Rental PSTN £1.68Advanced Rental PSTN £1.68Refund PSTN -£1.68Rental PSTN £0.17Advanced Rental PSTN £0.17

Refund PSTN -£0.17Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostWLR I2e Abortive Visit PSTN Unpredictable - Charged at CostWLR I2e Abortive Visit Assurance PSTN Unpredictable - Charged at CostConnection PSTN £2.53Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostWLR I2e Change reqd to order / reissued PSTN Unpredictable - Charged at CostWLR I2e Customer no longer requires PSTN Unpredictable - Charged at CostWLR I2e Customer reqs different product PSTN Unpredictable - Charged at CostWLR I2e Date Change cust missed appt PSTN Unpredictable - Charged at CostWLR I2e DDI Planning Charges PSTN Unpredictable - Charged at CostWLR I2e Excess Construction Charge PSTN Unpredictable - Charged at CostWLR I2e NTE Removal Charge PSTN Unpredictable - Charged at CostWLR I2e Number Selection Charge PSTN Unpredictable - Charged at CostWLR I2e Order cancelled by issuing CP PSTN Unpredictable - Charged at CostWLR I2e Renumber Charge Per Number PSTN Unpredictable - Charged at CostWLR I2e Renumber Charge Per Occasion PSTN Unpredictable - Charged at CostWLR I2e Shift Call Out Charge PSTN Unpredictable - Charged at CostWLR I2e Shift Charge PSTN Unpredictable - Charged at CostWLR I2e Supp TRC Chgs Sat / Other PSTN Unpredictable - Charged at CostWLR I2e Supp TRC Chgs Sun / B/Holiday PSTN Unpredictable - Charged at CostWLR I2e Supp Visit Chgs Sat / Other PSTN Unpredictable - Charged at CostWLR I2e Supp Visit Chgs Sun / B/Holiday PSTN Unpredictable - Charged at CostWLR I2e Survey Charges PSTN Unpredictable - Charged at CostConnection PSTN £2.53Connection PSTN £2.53WLR I2e TRC Block Terminal 92A PSTN Unpredictable - Charged at CostWLR I2e TRC Broadband Front Plate PSTN Unpredictable - Charged at CostWLR I2e TRC Broadband Micro Filter PSTN Unpredictable - Charged at CostWLR I2e TRC Data Extension Kit For BB PSTN Unpredictable - Charged at CostWLR I2e TRC Material Internal PSTN Unpredictable - Charged at CostWLR I2e TRC Material Overhead PSTN Unpredictable - Charged at CostWLR I2e TRC NTE8 Used For ISDN2 PSTN Unpredictable - Charged at CostWLR I2e TRC Saturday / Others PSTN Unpredictable - Charged at CostWLR I2e TRC Saturday / Others Assurance PSTN Unpredictable - Charged at CostWLR I2e TRC Sun / Bank Holiday Assurance PSTN Unpredictable - Charged at CostWLR I2e TRC Sunday / Bank Holiday PSTN Unpredictable - Charged at CostWLR I2e TRC Weekdays PSTN Unpredictable - Charged at CostWLR I2e TRC Weekdays Assurance PSTN Unpredictable - Charged at CostWLR I2e Visit Sat / Others Assurance PSTN Unpredictable - Charged at CostWLR I2e Visit Saturday / Others PSTN Unpredictable - Charged at CostWLR I2e Visit Sun / B/Holiday Assurance PSTN Unpredictable - Charged at CostWLR I2e Visit Sunday / B/Holiday PSTN Unpredictable - Charged at CostWLR I2e Visit Weekdays PSTN Unpredictable - Charged at CostWLR I2e Visit Weekdays Assurance PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17

Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £157.89Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £84.22Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £0.17

Advanced Rental PSTN £0.17Refund PSTN -£0.17Connection PSTN £2.53Connection PSTN Unpredictable - Charged at CostConnection PSTN £1.58Connection PSTN £315.79Connection PSTN Unpredictable - Charged at CostConnection PSTN £490.48Connection PSTN £0.00Connection PSTN £403.04Connection PSTN £0.00Connection PSTN £403.04Connection PSTN £0.00Connection PSTN £47.58Connection PSTN £426.82Connection PSTN £0.00Connection PSTN £245.24Connection PSTN £0.00Connection PSTN £426.82Connection PSTN £21.05Connection PSTN Unpredictable - Charged at CostConnection PSTN £1.58Connection PSTN £21.05Rental PSTN £2.02Advanced Rental PSTN £2.02Refund PSTN -£0.67Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostConnection PSTN £315.78Connection PSTN Unpredictable - Charged at CostConnection PSTN £42.11Connection PSTN Unpredictable - Charged at CostRental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN £1.05Advanced Rental PSTN £1.05Refund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN -£1.05Rental PSTN £1.68Advanced Rental PSTN £1.68Refund PSTN -£1.68Rental PSTN £19.31Advanced Rental PSTN £19.31Rental PSTN £1.05Advanced Rental PSTN £1.05Rental PSTN £6.32Advanced Rental PSTN £6.32Rental PSTN £0.17Advanced Rental PSTN £0.17

Rental PSTN £1.68Advanced Rental PSTN £1.68Refund PSTN -£19.31Refund PSTN -£1.05Refund PSTN -£2.11Refund PSTN -£0.17Refund PSTN -£1.68Rental PSTN £38.58Advanced Rental PSTN £38.58Refund PSTN -£38.58Rental PSTN £19.29Advanced Rental PSTN £19.29Refund PSTN -£19.29Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £6.52Advanced Rental PSTN £6.52Refund PSTN -£6.52Rental PSTN £19.31Advanced Rental PSTN £19.31Refund PSTN -£19.31Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £1.68Advanced Rental PSTN £1.68Refund PSTN -£1.68Rental PSTN £0.04Advanced Rental PSTN £0.04Refund PSTN -£0.04Connection PSTN £1.58Increase PSTN £1.58Rental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17Rental PSTN £1.05Advanced Rental PSTN £1.05Refund PSTN -£1.05Connection PSTN £63.16Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN £1.68Advanced Rental PSTN £1.68Refund PSTN Unpredictable - Charged at CostRefund PSTN -£1.68Rental PSTN £21.05Advanced Rental PSTN £21.05Refund PSTN -£21.05Connection PSTN £1,157.90Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at Cost

Rental PSTN £61.76Advanced Rental PSTN £61.76Refund PSTN -£61.76Rental PSTN £24.74Advanced Rental PSTN £24.74Refund PSTN -£24.74Rental PSTN £24.74Advanced Rental PSTN £24.74Refund PSTN -£24.74Connection PSTN £21.05WLR I30 Abortive Visit Charges PSTN Unpredictable - Charged at CostWLR I30 Abortive Visit Saturday PSTN Unpredictable - Charged at CostWLR I30 Abortive Visit Sun / B/Holiday PSTN Unpredictable - Charged at CostWLR I30 Abortive Visit Weekdays PSTN Unpredictable - Charged at CostWLR I30 Change reqd to order / reissued PSTN Unpredictable - Charged at CostWLR I30 Consult Tech Charges PSTN Unpredictable - Charged at CostWLR I30 Coop Visit Charges PSTN Unpredictable - Charged at CostWLR I30 Customer no longer requires PSTN Unpredictable - Charged at CostWLR I30 Customer reqs different product PSTN Unpredictable - Charged at CostWLR I30 Date Change cust missed appt PSTN Unpredictable - Charged at CostWLR I30 DDI Planning Charges PSTN Unpredictable - Charged at CostWLR I30 Engineer Visit Charges PSTN Unpredictable - Charged at CostWLR I30 Excess Construction Charge PSTN Unpredictable - Charged at CostWLR I30 Issued as incorrect product PSTN Unpredictable - Charged at CostWLR I30 Issued in Error PSTN Unpredictable - Charged at CostWLR I30 OOH Supp Chgs Sat / Other PSTN Unpredictable - Charged at CostWLR I30 OOH Supp Chgs Sun / B/Holiday PSTN Unpredictable - Charged at CostWLR I30 Order cancelled by issuing CP PSTN Unpredictable - Charged at CostWLR I30 Reconfig Chrgs 0-15 Channels PSTN Unpredictable - Charged at CostWLR I30 Reconfig Chrgs 16-30 Channels PSTN Unpredictable - Charged at CostWLR I30 Reconfig Chrgs 31-60 Channels PSTN Unpredictable - Charged at CostWLR I30 Reconfig Chrgs 61 and over PSTN Unpredictable - Charged at CostWLR I30 Supp Chrgs Short Duration Lines PSTN Unpredictable - Charged at CostWLR I30 Supp Visit Chgs Sat / Other PSTN Unpredictable - Charged at CostWLR I30 Supp Visit Chgs Sun / B/Holiday PSTN Unpredictable - Charged at CostWLR I30 Survey Charges PSTN Unpredictable - Charged at CostConnection PSTN £2.53WLR I30 TRC / Material Charges PSTN Unpredictable - Charged at CostWLR I30 TRC Saturday / Others PSTN Unpredictable - Charged at CostWLR I30 TRC Sunday / Bank Holiday PSTN Unpredictable - Charged at CostWLR I30 TRC Weekdays PSTN Unpredictable - Charged at CostWLR I30 Visit Saturday / Others PSTN Unpredictable - Charged at CostWLR I30 Visit Sunday / B/Holiday PSTN Unpredictable - Charged at CostWLR I30 Visit Weekdays PSTN Unpredictable - Charged at CostRental PSTN £0.67Advanced Rental PSTN £0.67Rental PSTN £1.68Advanced Rental PSTN £1.68Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN -£0.67Refund PSTN -£1.68Refund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRental PSTN £0.17Advanced Rental PSTN £0.17Refund PSTN -£0.17

Rental PSTN £10.53Advanced Rental PSTN £10.53Refund PSTN -£10.53Rental PSTN £24.74Advanced Rental PSTN £24.74Refund PSTN -£24.74Rental PSTN £24.74Advanced Rental PSTN £24.74Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN £1.68Advanced Rental PSTN £1.68Rental PSTN £1.68Advanced Rental PSTN £1.68Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN -£24.74Refund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN -£1.68Refund PSTN -£1.68Refund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostWLR Abortive Visit PSTN Unpredictable - Charged at CostWLR Block Terminal 92A charge PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at Cost

Advanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostWLR Complex Ship Supplement PSTN Unpredictable - Charged at CostWLR Conversion Hardwired Socket PSTN Unpredictable - Charged at CostWLR Customer no longer requires PSTN Unpredictable - Charged at CostWLR Customer requires different product PSTN Unpredictable - Charged at CostWLR Date Change: customer missed appt PSTN Unpredictable - Charged at CostWLR Diversity Charge (ARL) PSTN Unpredictable - Charged at CostWLR Excess Construction Charge PSTN Unpredictable - Charged at CostWLR Expedite Repair Prompt care <=24 hrs PSTN Unpredictable - Charged at CostWLR Expedite Repair Prompt care 25-30 hr PSTN Unpredictable - Charged at CostWLR Expedite Repair Prompt care 31-35 hr PSTN Unpredictable - Charged at CostWLR Expedite Repair Std care <=24 hrs PSTN Unpredictable - Charged at CostWLR Expedite Repair Std care 25-30 hrs PSTN Unpredictable - Charged at CostWLR Expedite Repair Std care 31-35 hrs PSTN Unpredictable - Charged at CostWLR Extension as Additional PSTN Unpredictable - Charged at CostWLR Extension with new PSTN Unpredictable - Charged at CostWLR External Shift Basic Line PSTN Unpredictable - Charged at CostWLR External Shift Premium Line PSTN Unpredictable - Charged at CostWLR Intermittent Fault Cancel Charge PSTN Unpredictable - Charged at CostWLR Intermittent Fault Charge PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRefund PSTN Unpredictable - Charged at CostWLR Internal Shift Premium Line PSTN Unpredictable - Charged at CostWLR NSP Survey PSTN Unpredictable - Charged at CostWLR Nuisance Call Service PSTN Unpredictable - Charged at CostWLR Number Selection PSTN Unpredictable - Charged at CostWLR OOH Supp Chrgs Saturday & others PSTN Unpredictable - Charged at CostWLR OOH Supp Chrgs Sun & Bank Hol PSTN Unpredictable - Charged at CostWLR Order cancelled by the issuing CP PSTN Unpredictable - Charged at CostWLR Renumber Charge PSTN Unpredictable - Charged at CostWLR Site Supplement PSTN Unpredictable - Charged at CostWLR Site Survey PSTN Unpredictable - Charged at CostWLR Survey Charge PSTN Unpredictable - Charged at CostWLR Takeover Misc Adjustment PSTN Unpredictable - Charged at CostWLR TRC Block Terminal 92A PSTN Unpredictable - Charged at CostWLR TRC Broadband Front Plate PSTN Unpredictable - Charged at CostWLR TRC Broadband Micro Filter PSTN Unpredictable - Charged at CostWLR TRC Data Extension Kit For BB PSTN Unpredictable - Charged at CostWLR TRC Material Internal PSTN Unpredictable - Charged at CostWLR TRC Material Overhead PSTN Unpredictable - Charged at CostWLR TRC NTE8 Used For ISDN2 PSTN Unpredictable - Charged at CostWLR TRC Saturday/Others Assurance PSTN Unpredictable - Charged at CostWLR TRC Saturday/Others Fulfilment PSTN Unpredictable - Charged at CostWLR TRC Sunday / B/H Fulfilment PSTN Unpredictable - Charged at CostWLR TRC Sunday B/H Assurance PSTN Unpredictable - Charged at CostWLR TRC Weekdays Assurance PSTN Unpredictable - Charged at CostWLR TRC Weekdays Fulfilment PSTN Unpredictable - Charged at CostWLR Visit Charge PSTN Unpredictable - Charged at CostWLR Visit Saturday/Others Assurance PSTN Unpredictable - Charged at CostWLR Visit Sunday / B/H Assurance PSTN Unpredictable - Charged at CostWLR Visit Sunday / B/H Fulfilment PSTN Unpredictable - Charged at CostWLR Visit Weekdays Assurance PSTN Unpredictable - Charged at CostWLR Visit Weekdays Fulfilment PSTN Unpredictable - Charged at Cost

Rental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostRental PSTN Unpredictable - Charged at CostAdvanced Rental PSTN Unpredictable - Charged at CostSLG Credit - WLR3 PSTN Unpredictable - Charged at CostSLG Credit - WLR3 MULTI Unpredictable - Charged at CostSLG Credit - WLR3 ISDN2 Unpredictable - Charged at CostSLG Credit - WLR3 ISDN30 Unpredictable - Charged at CostWA Auxiliary Line (connection) MULTI Unpredictable - Charged at CostWA Auxiliary Line Rental MULTI Unpredictable - Charged at CostWA Incoming Calls Barred PSTN Unpredictable - Charged at CostWA OBMC Timescale MULTI Unpredictable - Charged at CostWA RT15x ISDN2 Unpredictable - Charged at CostWA RT15x PSTN Unpredictable - Charged at CostWA Wholesale 1571 PSTN Unpredictable - Charged at CostTRC Material Internal MULTI Unpredictable - Charged at CostTRC Material Internal PSTN Unpredictable - Charged at CostTRC Material Overhead MULTI Unpredictable - Charged at CostTRC Material Overhead PSTN Unpredictable - Charged at CostTRC Saturday/Others Assurance MULTI Unpredictable - Charged at CostTRC Saturday/Others Assurance PSTN Unpredictable - Charged at CostTRC Sunday B/H Assurance PSTN Unpredictable - Charged at CostTRC Weekdays Assurance PSTN Unpredictable - Charged at CostTRC Weekdays Assurance MULTI Unpredictable - Charged at CostTRC Weekdays Fulfilment PSTN Unpredictable - Charged at CostVisit Saturday/Others Assurance PSTN Unpredictable - Charged at CostVisit Saturday/Others Assurance MULTI Unpredictable - Charged at CostVisit Sunday / B/H Assurance PSTN Unpredictable - Charged at CostVisit Weekdays Assurance PSTN Unpredictable - Charged at CostVisit Weekdays Assurance MULTI Unpredictable - Charged at CostVisit Weekdays Fulfilment PSTN Unpredictable - Charged at CostWLR Issued as incorrect product PSTN Unpredictable - Charged at CostWLR Issued in Error PSTN Unpredictable - Charged at CostConnection MULTI £0.00Connection PSTN £0.00Rental PSTN £1.05Advanced Rental PSTN £1.05Refund PSTN -£1.05Rental PSTN £1.05Advanced Rental PSTN £1.05Refund PSTN -£1.05Rental MULTI £1.05Advanced Rental MULTI £1.05Refund MULTI -£1.05Rental PSTN £421.05

Advanced Rental PSTN £421.05Refund PSTN -£421.05Refund PSTN £11.92Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN2 £0.04Advanced Rental ISDN2 £0.04Refund ISDN2 -£0.04Rental PSTN £19.31Rental PSTN £19.31Advanced Rental PSTN £19.31Connection PSTN £0.00Internal Shift - Business ISDN2 Unpredictable - Charged at CostISDN2 TRC Material Internal ISDN2 Unpredictable - Charged at CostISDN2 TRC Material Overhead ISDN2 Unpredictable - Charged at CostISDN2 TRC Saturday/Others Assurance ISDN2 Unpredictable - Charged at CostISDN2 TRC Weekdays Assurance ISDN2 Unpredictable - Charged at CostISDN2 TRC Weekdays Assurance ISDN2 Unpredictable - Charged at CostISDN2 Visit Saturday/Others Assurance ISDN2 Unpredictable - Charged at CostISDN2 Visit Sunday / B/H Assurance ISDN2 Unpredictable - Charged at CostISDN2 Visit Weekdays Assurance ISDN2 Unpredictable - Charged at CostISDN2 Visit Weekdays Assurance ISDN2 Unpredictable - Charged at CostNuisance Calls Service Charge ISDN2 Unpredictable - Charged at CostNuisance Calls Service Charge ISDN30 Unpredictable - Charged at CostRebate for incorrect prevail charges ISDN30 Unpredictable - Charged at CostTRC NTE8 Used For ISDN2 PSTN Unpredictable - Charged at CostTRC Saturday/Others Fulfilment PSTN Unpredictable - Charged at CostTRC Saturday/Others Assurance MULTI Unpredictable - Charged at CostTRC Saturday/Others Assurance PSTN Unpredictable - Charged at CostTRC Sunday B/H Assurance PSTN Unpredictable - Charged at CostTRC Weekdays Fulfilment MULTI Unpredictable - Charged at CostTRC Weekdays Assurance MULTI Unpredictable - Charged at CostTRC Weekdays Assurance PSTN Unpredictable - Charged at CostTRC Weekdays Fulfilment PSTN Unpredictable - Charged at CostVisit Saturday/Others Fulfilment PSTN Unpredictable - Charged at CostVisit Sunday / B/H Assurance PSTN Unpredictable - Charged at CostVisit Weekdays Fulfilment MULTI Unpredictable - Charged at CostVisit Weekdays Assurance MULTI Unpredictable - Charged at CostVisit Weekdays Assurance PSTN Unpredictable - Charged at CostVisit Weekdays Fulfilment PSTN Unpredictable - Charged at CostWLR Expedite Repair Level1 care <=24 hrs PSTN Unpredictable - Charged at CostWLR I2e Issued in Error PSTN Unpredictable - Charged at CostWLR I2e Temporary Call Divert Assurance PSTN £0.00WLR I30 Temporary Call Divert Assurance PSTN Unpredictable - Charged at CostABORT VISIT PSTN Unpredictable - Charged at CostABORT VISIT MULTI Unpredictable - Charged at CostABORT VISIT ISDN2 Unpredictable - Charged at CostABORT VISIT ISDN30 Unpredictable - Charged at CostExpedite Care Level1To2 Charge PSTN £178.95Expedite Care Level1To3 Charge PSTN £1,231.58Expedite Care Level1To4 Charge PSTN £1,547.37Expedite Care Level2To3 Charge PSTN £1,052.63Expedite Care Level2To4 Charge PSTN £1,368.42Expedite Care Level3To4 Charge PSTN £315.79Expedite Care Level2To3 Charge MULTI £1,052.63

Expedite Care Level2To4 Charge MULTI £1,368.42Expedite Care Level3To4 Charge MULTI £315.79Expedite Care Level2To3 Charge ISDN2 £1,052.63Expedite Care Level2To4 Charge ISDN2 £1,368.42Expedite Care Level3To4 Charge ISDN2 £315.79Expedite Care Level2To3 Charge ISDN30 £1,052.63Expedite Care Level2To4 Charge ISDN30 £1,368.42Expedite Care Level3To4 Charge ISDN30 £1,052.63WLR Expedite Care Level1To2 Charge PSTN £178.95WLR Expedite Care Level1To3 Charge PSTN £1,231.58WLR Expedite Care Level1To4 Charge PSTN £1,547.37WLR Expedite Care Level2To3 Charge PSTN £1,052.63WLR Expedite Care Level2To4 Charge PSTN £1,368.42WLR Expedite Care Level3To4 Charge PSTN £315.79WLR I2e Expedite Care Level2To3 Charge PSTN £1,052.63WLR I2e Expedite Care Level2To4 Charge PSTN £1,368.42WLR I2e Expedite Care Level3To4 Charge PSTN £315.79WLR I30 Expedite Care Level2To3 Charge PSTN £1,052.63WLR I30 Expedite Care Level2To4 Charge PSTN £1,368.42WLR I30 Expedite Care Level3To4 Charge PSTN £1,052.63Rental PSTN £11.92Advance Rental PSTN £11.92Refund PSTN -£11.92Rental PSTN £5.96Advance Rental PSTN £5.96Refund PSTN -£5.96Rental PSTN £23.85Advance Rental PSTN £23.85Refund PSTN -£23.85Rental PSTN £1.16Advance Rental PSTN £1.16Refund PSTN -£1.16Rental PSTN £11.92Advance Rental PSTN £11.92Refund PSTN -£11.92Rental PSTN £5.96Advance Rental PSTN £5.96Refund PSTN -£5.96Rental PSTN £11.92Advance Rental PSTN £11.92Refund PSTN -£11.92Rental PSTN £5.96Advance Rental PSTN £5.96Refund PSTN -£5.96Rental PSTN £23.85Advance Rental PSTN £23.85Refund PSTN -£23.85Rental PSTN £0.07Advance Rental PSTN £0.07Refund PSTN -£0.07Connection PSTN £84.21Connection PSTN £63.16Connection PSTN £1.58Connection PSTN £42.11Connection PSTN £42.11Rental PSTN £9.53Advance Rental PSTN £9.53Refund PSTN -£9.53Rental ISDN30 £4.77

Advanced Rental ISDN30 £4.77Refund ISDN30 -£4.77Rental MULTI £8.42Advanced Rental MULTI £8.42Refund MULTI -£8.42Rental MULTI £1.05Advanced Rental MULTI £1.05Refund MULTI -£1.05Rental MULTI £11.92Advanced Rental MULTI £11.92Refund MULTI -£11.92Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 -£0.17Res LEV1 Sat AM Assurance PSTN £0.00Expedite Care Level1 To 2 Charge MULTI £0.00Connection PSTN £2.53Connection MULTI £2.53Connection ISDN2 £2.53ISDN2 VISIT Weekdays Fulfilment ISDN2 £0.00ISDN2 TRC WeekDays Fulfilment ISDN2 £0.00Connection ISDN2 £2.53Rental ISDN30 £0.17Advanced Rental ISDN30 £0.17Refund ISDN30 £0.17Connection ISDN2 £2.53Connection MULTI £2.53Connection PSTN £0.00ISDN2 Expedite Care Level 2TO 3 Charge ISDN2 £0.00Connection PSTN £2.53Rental ISDN2 £1.05Advanced Rental ISDN2 £1.05Refund ISDN2 £1.05Rental ISDN30 £1.05Advanced Rental ISDN30 £1.05Refund ISDN30 £1.05Connection MULTI £2.53Connection ISDN30 £2.53Connection ISDN2 £0.00Connection PSTN £2.53Connection MULTI £2.53WLR Visit Normal Workdays FulFilment PSTN £0.00Bus Sat AM Fulfilment PSTN £0.00Bus Sat PM Fulfilment PSTN £0.00Connection ISDN30 £2.53Res Lev1 Mon-Fri EM Assurance PSTN £0.00Res Lev1 Sat PM Assurance PSTN £0.00ISDN2 TRC Weekdays Fulfilment ISDN2 £0.00ISDN2 Visit Weekdays Fulfilment ISDN2 £0.00ISDN2 Expedite Care Level2To3 Charge ISDN2 £1,052.63Add Aux line - Transfer-Conv from Res MULTI £27.56Connection MULTI £2.53WLR RID Change charge PSTN £0.00WLR Visit Normal Workdays Assurance PSTN £0.00WLR Basic Lev1 Sat AM Assurance PSTN £0.00WLR Basic Lev1 Sat PM Flex App AVC PSTN £0.00

WLR Expedite Repair Level1 care 31-35hrs PSTN £421.05WLR I30 Abortive Visit Normal Workdays PSTN £0.00WLR I30 TRC Normal Workdays OOH PSTN £0.00WLR I30 Visit Normal Workdays OOH PSTN £0.00WLR Prem Flex App Amend PSTN £0.00WLR Raw Call Data PSTN £0.00WA and DCA SMS Usage Adj PSTN £0.00WA ISDN2 Fixed to mobile PSTN £0.00WA ISDN2 Local geographic PSTN £0.00WA ISDN2 National geographic PSTN £0.00WA ISDN2 Other/New Services PSTN £0.00WA ISDN30 DQ services PSTN £0.00WA ISDN30 Fixed to mobile PSTN £0.00WA ISDN30 International mobile PSTN £0.00WA ISDN30 Local geographic PSTN £0.00WA ISDN30 Local non-geographic PSTN £0.00WA ISDN30 National geographic PSTN £0.00WA ISDN30 National non-geographic PSTN £0.00WA ISDN30 Other/New Services PSTN £0.00WA ISDN30 Personal Numbering Srvcs PSTN £0.00WA ISDN30 PRS (Valuecall) PSTN £0.00WLR ISDN30 International mobile PSTN £0.00WLR PSTN International mobile PSTN £0.00WA ISDN30 Paging services ISDN30 £0.00WA PSTN Local geographic ISDN2 £0.00WA PSTN Local geographic ISDN30 £0.00WA PSTN National geographic ISDN30 £0.00WLR ISDN30 International mobile PSTN £0.00WLR PSTN International mobile PSTN £0.00Res Sat PM Fulfilment PSTN £0.00WLR Basic Lev1 Sat AM Flex App AVC PSTN £0.00WLR Basic Lev1 Sat AM FlexApp Cancel PSTN £0.00WLR Basic Lev1 Sat PM FlexApp Cancel PSTN £0.00WLR Expedite Repair Level1 care 25-30hrs PSTN £631.58WLR I2e Change of Presentation Number PSTN £0.00WLR I2e Visit Normal Workdays PSTN £0.00WLR I30 TRC Normal Workdays PSTN £0.00WLR TRC Normal Workdays Assurance PSTN £0.00Connection ISDN30 £63.16Connection ISDN30 £2.53Connection MULTI £2.53Connection PSTN £1.58Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00WA PSTN Fixed to mobile ISDN2 £0.00WA PSTN Fixed to mobile ISDN30 £0.00WLR Basic Lev1 Sat PM Assurance PSTN £0.00Connection ISDN2 £426.82Rental PSTN £0.00Advanced Rental PSTN £0.00Refund PSTN £0.00Rental MULTI £14.02Advanced Rental MULTI £14.02Refund MULTI -£14.02Connection MULTI £0.00Bus Lev2 Mon-Fri EV Assurance PSTN £0.00Bus Sat AM Fulfilment MULTI £0.00Expedite Care Level1To2 Charge MULTI £178.95

Increase MULTI £2.53Rental ISDN2 £8.42Advance Rental ISDN2 £8.42Refund ISDN2 -£8.42Rental ISDN2 £0.00Advanced Rental ISDN2 £0.00Refund PSTN -£19.31Rental MULTI £0.00TRC Sunday / B/H Fulfilment PSTN £0.00Visit Sunday / B/H Assurance MULTI £0.00Visit Weekdays Fulfilment MULTI £0.00Increase PSTN £2.53Connection PSTN £0.17Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £0.00Connection PSTN £2.53Connection PSTN £1,263.16Connection PSTN £84.21Connection PSTN £2.53Advanced Rental PSTN £1.05Advanced Rental PSTN £14.02Advanced Rental PSTN £7.01Advanced Rental PSTN £26.65Advanced Rental PSTN £1.39Advanced Rental PSTN £14.02Advanced Rental PSTN £7.01Advanced Rental PSTN £8.42Advanced Rental PSTN £14.02Advanced Rental PSTN £7.01Advanced Rental PSTN £26.65Advanced Rental PSTN £0.07Advanced Rental PSTN £1.68Rental PSTN £1.05Rental PSTN £8.42Rental PSTN £0.07Rental PSTN £1.68Refund PSTN -£1.05Increase PSTN £0.00