session 2: the business value of software license optimization
TRANSCRIPT
Session 2:
The Business Value of Software License
Optimization and ITSM Integration
David Reis, Senior Software Consultant – BMC Software
David ReisSr. Software Consultant, bmc
Transforming the Digital EnterpriseBenefits of Software License Optimization and ITSM Integration
OUR LIVES ARE CHANGING
WE LIVE IN A DIGITAL ECONOMY
BMC Smart IT + BMC MyIT
MULTI-SPEED I.T.
Industrialized + Innovative
“People think we got big by putting big stores in small towns. Really, we got big by replacing inventory with information.”
--Sam Walton, Founder of Walmart
You replace expensive software licenses with information
Supply Chain Management
Database App Server Web Server Network User
Efficient Software Investment is Key
• What do we own?
• How much do we own?
• Are we using it?
BMC Atrium Discovery
• How do we use it?
• Why do we own it?
• Do we really need it?
From this…
to this…
Exchange eBiz Web
Quality Meaningful Actionable
BMC Atrium Discovery and Dependency Mapping
Capabilities
Agent-less
Virtual appliance
Rich discovery breadth & depth
Discover
OOTB dashboards & reports
Powerful analytical tools
Dependency visualizations
Visualize
Continuous Atrium CMDB synchronization
Open Web API
Import & export to relational databases & CSV files
Integrate
CMDB
Analyze
Sophisticated reasoning engine
Iterative discovery
Collaborative application mapping
Atrium Discovery Demo
Complete Solution for IT Service Management and Software License
Optimization
Incident Problem Change Request
BMC ADDMOther Data Sources:• Microsoft SCCM• Active Directory, HR• Procurement, ERP• Others
Automated:• Software Identification and
Normalization• PO Processing and License
Reconciliation• License Optimization
AtriumCMDB
FlexNet Manager Suite
Asset Properties – Ownership, Role, StatusNormalized SW
Titles
Integration Benefits: 1+1 = 3
ADDM Integration (Flexera Software Inventory Adapter)
– Out of the box integration w/ BMC ADDM to collect inventory
– Flexera Software Provided Patterns extend ADDM capabilities
– Software inventory data from BMC ADDM is used to help produce an accurate list of software titles per device
Normalized List ofInstalledApplications
Asset Reports
Reports
ApplicationRecognition Library
Recognition Process
ADDM Inventory
Integration Benefits: 1+1 = 3
Benefits of CMDB Integration
Normalized list of software titles supports improved ITSM outcomes—
CMDBSoftware License Optimization Solution
Examples: 1. Problem Resolution - A particular commercial product version is causing issues and needs to be patched. Where is it installed, and who is affected?
2. Change Planning - We are moving a fixed datacenter to the Cloud. What licensed software is installed which we need to consider?
Benefits of CMDB Integration
Hardware Asset Status, Asset Role, Asset Ownership, etc. supports license optimization
Integration Benefits: 1+1 = 3
CMDB Software License Optimization Solution
Examples:1. Asset Status:
Retired hardware assets– reclaim licenses
2. Ownership: Calculate license position for “enterprise groups”
3. Role: Backup / Failover ServerApply DR/Failover rights to reduce license consumption
Benefits of Enterprise App Store Integration
Integration Benefits: 1+1 = 3
ITSM WorkflowsApp Store & Software License
Optimization Solution
Enterprise App Store integration with License Optimization and ITSM solutions supports improved ITSM functions—
Example: Software Request Management: Check for available license and reserve it if available; ensure license compliance BEFORE deploying software
Software License Optimization and Application Management
Service
Request
Mgmt
Incident/
Problem
Management
Change
Management
/ CMDB
IT Security Enterprise
Architecture
• Automates license availability checks
• Improves user satisfaction and SLA performance for SW requests
• Reduces non-standard software installs to reduce incidents
• Provides normalized software products to help resolve problems
• Provides accurate, normalized data to CMDB to enhance change planning
• Provides ability to simulate changesto the IT environment to assess financial impact
• Improves end-user accountability through enforceable software policies
• Provides Blacklist/ Whitelist functionality for software
• Supports creation of application profiles and approvals required for nonstandard software
• Provides ability to analyze SW usage data
IT P
rocess A
rea
© copyright 2014 BMC Software, Inc.