shana_thompson_resume_072016_2
TRANSCRIPT
Shana Thompson
SUMMARYOFQUALIFICATIONSShanahasspentnineyearsworkingwithWebcontentandsoftwaresolutions,includingsixyearsofprojectmanagementexperienceimplementingthosesolutions.Shanaiscurrentlyawell-roundedProjectManagerwithFEMA’sWebProjectManagementOffice.ShesupportstheWebPMOwithresearchandanalysisofnewsolutions,aswellastrainingandimplementationofchosensoftware.Withabackgroundinvideoproductionshehasalsofilmed,editedandpublishednumerouswebvideosfortheDepartmentofHomelandSecurity.ShanahasaB.A.inJournalismandMassCommunicationwithafocusinVisualCommunication.SheisaCertifiedScrumMaster.EXPERIENCE12/2015–present,AMBITGROUPProjectManagerWorkforFederalEmergencyManagementAgency,OfficeofExternalAffairs(OEA),DisasterManagementProgram:
• LeadDigitalCommunicationManagementprojectfromtheresearchofsolutionsalternativesthroughtothecurrentimplementationandmanagementoftheSalesForceExactTargetpilot
• ManageOEAinternalCyfedatadashboardincludingnewdevelopmentandmonitoring;providesvisualprogramdatafortheagency
• ManageandsupportpiloteffortofsitemonitoringtoolSiteImproveforDepartmentofHomelandSecurity
• SupportUATtestingofnewreleasesforotherDMprojects03/2009–12/2015,EyeStreetSolutionsLLCProjectManager
• ProjectManagerforFEMAWebProjectManagementOffice,organizeandmanagethewebconsolidationeffortoftheFEMApublicWebstrategytoconsolidatenumerouspublic-facingFEMAsitesintofourmainsites:FEMA.gov,Ready.gov,DisasterAssistance.gov,andFloodsmart.gov
• DefineanddocumentsystemanduserprocessesfortheWebconsolidationeffortandcollaboratewithprogramofficeleadstoimplementthemigrationofcontentintothenewcontentmanagementsystem
• ManageReady.govsiteenhancements,contentmigrationandoverallmaintenance• ManagedthecreationofanewSitemap,DesignandInformationArchitectureforFEMA.gov• ProjectmanagedthemigrationofFEMA.govfromTeamSitetoDrupalCMS• ParticipatedinuserresearchforFEMAwebsitesandtrainedFEMAWebcontentownersinWeb
usability• Write,reviewandeditCapabilityMaturityModelIntegration(CMMI)documentation• ParticipateinSalesandMarketingmeetingstosupportbusinessdevelopmentforEyeStreet
Solutions• ManagedthelaunchoftheDisasterReporterfeaturewiththeFEMAapplicationforiOS.
OrganizedtestingandadditionalreleaseswithupgradestotheiOSandAndroidversionsoftheapplication.
• ManagedatadashboardimplementationforinternaluseforFEMAOfficeofExternalAffairs.• ProvidesocialmediamonitoringsupportforFEMAsocialmediaoutlets.Analyzenewsocial
mediatools.• AsacertifiedTrustedTester,provideSection508AccessibilitysupportforFEMAwebsites.• ProvideWebanalyticsupportandpublicsurveyresponseanalysisonFEMAwebsites.• ImplementednewpublicusersurveyonFEMAwebsites.• ResearchpotentialsolutionsforEnterprisewideemaildistribution
WebContentAnalystandMultimediaProducer
• Operatedthecamera,editedvideos,captionedandpublishedvideostotheHomelandSecuritywebsiteand/orsocialmediawebsites,videosincludeinternalandexternalmessagesaswellastrainingvideos
• CreatedpodcastsfortheDepartmentofHomelandSecurity• ProvidedwebsiteupdatesfornumerousofficesthroughoutHomelandSecurity• Managedset-up,coordinationandbroadcastofwebstreamingeventsforHomelandSecurity• InitiatedandimplementedaninterdepartmentalvideointerestgroupacrossHomeland
Securityvisualcommunicationoffices,includingthecreationofaninformationsharingteamsiteandlaunchedadepartment-widephotofeaturecalled“ThisWeekinPhotos”
• Coordinated,edited,createdandpublishedtextual,photographicandvideocontentfortheDepartmentofHomelandSecuritywebsite,whileutilizingInterwovenTeamSitecontentmanagementsystem
• Assistedinthecreationandimplementationofanewinformationarchitectureanddesignfordhs.gov
• CollaborativelycreatedaRestoretheGulfwebsiteinresponsetotheDeepwaterHorizonoilspill
• Createdmotiongraphicsandeditedphotographyforuseondhs.gov03/2008–10/2008,JupiterEntertainmentAssociateProducer
• AsAssociateProducerItrackedfieldproductionexpensesagainstproductionbudgets,scheduledon-camerainterviewsandassistedinthedevelopmentofnewproductions.
• Post-productionassistantforcompany’sawardwinning,criticallyacclaimed,true-crimeseries:Snapped.
• Coordinatedproductionschedulingandlogisticsforcompanypilotanddemoproductions.• Maintainedproductiondeliverables.• Researchedanddevelopedproductionmaterial.• Identifiedandlicensedarchival/thirdpartymaterials.• Reviewedtechnicalspecificationsandprovidedqualitychecksforcompanyprogramming.
11/2006–03/2008,SalonandSpaVisageMarketingCoordinator
• Designed,implementedandmanagedcompanywebsite.• Designedandorganizedpointofpurchaseadvertisingforcompany’ssalonsandspasincluding
posters,graphicdisplaysandcustomframing.
• Devisednewspaperandmagazineadvertisingcampaigns.• CoordinatedInternet,radioandtelevisionadvertising.• Developedandmanagedmarketingandcharityevents.• Initiatedandimplementedclientreferralsystem.
EDUCATION
• B.A.JournalismandMassCommunication,VisualCommunication-Multimedia,UniversityofNorthCarolinaatChapelHill,05/2006
• CertifiedScrumMaster TECHNICALSKILLS/QUALIFICATIONSContentManagementSystems Drupal,TeamSite,SharepointApplications/DevelopmentTools FinalCutPro,Dreamweaver,AdobeIllustrator,Adobe
Photoshop,AdobeMediaEncoder,AdobeProfessionalAcrobat,MicrosoftOffice,Videocaptioning,WindowsMediaEncoder
WebTechnologies WorkingknowledgeofJavascript,AdobeFlashDatabases XMLOperatingSystems MacOS,MicrosoftWindowsProgrammingLanguages HTML,ActionscriptCertifications ScrumMaster,CertifiedSection508TrustedTester