sharepoint 2013 as a knowledge sharing arena
TRANSCRIPT
© 2014 Frontica Business Solutions © 2014 Frontica Business Solutions
SharePoint 2013 as a
Knowledge Sharing Arena
Aarhus, November 2014
Ine Sørby | Service Delivery Manager, Frontica Business Solutions
9/1/2014
Slide 1
© 2014 Frontica Business Solutions
10 years of learning with SharePoint in Aker Solutions
SharePoint grown from being a used as a file sharing
system to be used for sharing knowledge of our
competence, skills, projects, practices
Demo of the tools
Share with you the success stories and the pain points
9/1/2014 Slide 2
The story I am going to tell you
© 2014 Aker Solutions Preferred partner
This is Aker Solutions
■ Aker Solutions is a global provider of
products, systems and services to the oil
and gas industry
■ Built on more than 170 years of industrial
tradition
■ Employs approximately 17,000 people in
18 countries
Employees: 17,000
Revenue: 29.1 bn
EBITDA: 2.2 bn
EBIT: 1.7 bn
Market Cap: 12.5 bn
November 6, 2014 Who we are and what we do Slide 3
Revenue and profits are in NOK and pro forma for
2013. Market capitalization as of October 15, 2014.
© 2014 Frontica Business Solutions
About me
6 November, 2014 Slide 4
© 2014 Frontica Business Solutions
The journey of SharePoint in Aker Solutions
6 November, 2014 Slide 5
Piloting SharePoint 2001 = No GO
SharePoint 2003 Search for internet
Introducing SharePoint 2003 team sites
Large SharePoint project: • Migrating intranet from CMS 2002 to SharePoint
2007
• Upgrading team sites to SharePoint 2007
2010 version = No GO
TAP program Wave 15
SharePoint 2013 • Intranet
• Team sites
• Communities
• My Site
• Custom apps.
© 2014 Frontica Business Solutions
01 Introduction to Knowledge Arena full resolution.wmv
© 2014 Frontica Business Solutions
Introduced
Richer My Site
Richer profile with skills, accountabilities, career path
Communities
Communities of Practice
Communities of Interest
Intranet that brings it all together
Powerful search – One stop search – Enterprise search
9/1/2014 Slide 7
So how could SharePoint help us with this
© 2014 Frontica Business Solutions
MySite
MySite - Public profile
Communities
Arena – the intranet
Search
9/1/2014 Slide 8
The applications - demo
© 2014 Frontica Business Solutions
Management commitment
Communication
Change management team part of the project, communication new ways of working and sharing
Knowledge Management organisation
The Mysite / Welcome wizard
Knowlexander
Governance
Newsfeed on front page gave the use of communities a real boost
40% of the office workers now use one or more communities for knowledge sharing
9/1/2014 Slide 9
Areas of success
© 2014 Frontica Business Solutions 9/1/2014 Slide 10
Pain points
© 2014 Frontica Business Solutions
Early adapter in program with Microsoft. Being one of the
first large companies out with new software can be cool
but also a pain, we experienced
Poor performance
Cache problems
Search problems
6 months with troubleshooting to stabilize and improve
A new search engine and new ways of presenting search
results discovered security issues on content
Custom development
9/1/2014 Slide 11
Pain points
© 2014 Frontica Business Solutions
New SharePoint strategy in Aker Solutions
“SharePoint as a Service”:
Implemented SharePoint 2013 as a “private cloud” ready to
onboard almost any amount of applications. Using multiple farms
(Service farms for Search and Office Web Applications) we can
share services across applications and build a more standardized
service delivery for SharePoint.
SharePoint governance
Years with SharePoint experience we see the need of stronger
governance and have worked with this parallell with establishing
the SharePoint 2013 platform and SharePoint as a Service
6 November, 2014 Slide 12
© 2014 Frontica Business Solutions
SharePoint strategy established
SharePoint as a platform has an owner
All business applications on the platform are connected to
at least one business driver
All business applications have a business owner and
have a set of policies and controls
Policy for onboarding applications, (develop, test and
deploy)
Governance board run on a regular basis
9/1/2014 Slide 13
SharePoint governance
© 2014 Frontica Business Solutions
New product portal
We did little or nothing with content types and term store
in first phase, this will come in the project that has started
now
More personalization on intranet
Team sites – probably cloud based
9/1/2014 Slide 14
What’s next
© 2014 Frontica Business Solutions
Contacts:
Ine Sørby, [email protected]
9/1/2014 Slide 15
What to hear more
© 2014 Frontica Business Solutions
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Copyright and disclaimer
9/1/2014 Slide 16