Enterprise Social with Yammer – Crawl, Walk, RunAvi Sujeeth@avisuj

About Me – http://bit.ly/avisuj1

I am a seller, technologist, and change agent. In Minneapolis, I work with Microsoft presales teams throughout the sales cycle to evangelize the business value of Office. Specifically, I help End Users, IT Professionals, and Developers with enterprise social and content management initiatives. Working with sponsors, I am driving change by encouraging organizations to work in the open and embrace mobile productivity.

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The Process1) Social Intranet

2) The Cat Meme

3) Social Productivity

Team CollaborationFor companies that want to drive team productivity through collaboration across functions and geographies.

Employee EngagementFor companies that are looking to drive engagement across their employee base by helping them find the right experts, share best practices and drive corporate communications.

Business AgilityFor companies that are going through change via re-organization and realignment, M&A, are launching new products, and/or need to drive sales effectiveness.

Social IntranetFor companies that are looking to augment or integrate their existing technology investments and business applications, and replace/consolidate outdated systems onto one platform.

Social Collaboration

Onboarding & New Starters› Integrate new starters to

ramp up quickly› Connect new starters to

SMEs› FAQs for new employees

– encourage them to contribute based on their experiences

› Great for graduates to onboard and share experiences

› External networks best for pre-boarding and dedicated learning communities

› A New Starter group in your network is a ‘safe place’ to ask questions

Team

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Building a Knowledge Base

“Yammer is a learning goldmine. It enables those special connections we had created by bringing people together in the classroom to happen all the time.”

Mike PetersellMgmt Center for Learning and Performance Director

› Better employee learning: Yammer facilitates and augments the highly valuable “casual learning” that happens every day

› Easily searchable knowledge base: Each discussion is archived and accessible to all within the organisation for future access

› Better knowledge flow: Knowledge isn’t siloed into specific regions or departments.

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En

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External Collaboration on Yammer

Post polls to your network to conduct internal research about the new area, demographics and population.

With Yammer you can coordinate with vendors, suppliers, or contractors.

Connect employees with alumni making it easy to discover expertise and opportunities.

Crowdsourcing Coordinate a team Alumni Network

Yammer uses across the HR Life Cycle

Recruit Pre-board Induct Connect Learn Perform Leave

• Internal Opportunities

• Recruitment Queries

None because you need same domain email

• New Joiners• How to..• Cohorts

(acquisitions, graduates

• HR Queries• HR Policies• Special interest• Roadshows• HR Projects &

Initiatives

• L&D Queries & Bookings

• Specialist updates & training

• Pre-during-post support

• PM Queries and Support

• Performance management training

None because you need same domain email

Public Group

• Recruitment function

• Projects for recruitment

None because you need same domain email

• Grievance Resolutions

• HR Team• HR Projects

• Performance management - plan & track for individuals and managers

None because you need same domain email

Private Group

• New Joiners• Graduates

• Vendors, Suppliers or contractor

Vendors, Suppliers or contractors

• Alumni

External Network

Challenges where Yammer could be an enabler to support activity

Demo

Growing into SocialCr

awlYammer

101 GroupNetwork Policy

Wal

k#yamwinMultiple Champions

RunSocial

IntranetYammer Everywhere

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Handling ObjectionsAppropriate ContentWhy do I need YammerData RetentionDealing with change

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Which Tool When?

Dealing with the change

Roadmaphttp://bit.ly/yammerroadmap

Microsoft’s Vision for Enterprise Social

New experiences that combine social, collaboration, email, and UC

Social Layer

Connected Experiences

Connected Platform Enterprise-class platform for security, management, and compliance

Transform your business by connecting employees, partners, and customers

Pervasive social layer connecting people, content, and business data

EmbedUse Yammer Embed to add feeds, follows, and likes into any business app

The Social Layer Today

Response to the Dynamics CRM activity show up on the Yammer feed

IntegrateUse Open Graph to surface updates in Yammer from any business app

Responses to post show up in Yammer and CRM

“Richard Dickenson just updated Sales Opportunity in Dynamics.”

“Join the conversation! Add yourquestions and comments here.”

Information from Dynamics CRM appears in the Yammer

Activity Stream

“Employee engagement is a core objective we’re pursuing as a company, and Yammer is one of the best ways I know to facilitate that. It lets us leverage the power of community.”

Christian Fleck, Managing Director, UK & IrelandLexisNexis

Technology

Transforming Culture Deploying Technology

Culture

Thank you #SPSTC sponsors!

Thank you!