sharepoint: truth and fiction
DESCRIPTION
Slides introducing the findings from a 600+ user survey on the realities of using SharePoint in the enterprise. Includes statistics on key applications, satisfaction with functionality, cost and time estimates versus reality.TRANSCRIPT
Introducing our featured speaker
Carl Frappaolo Co-founder and Principal
Information Architected, Inc.
Major Findings
Market Penetration
Breadth and Depth of Application
User Satisfaction and Experience
Managing Expectations
of 592 responding organizations
67% were
USING SHAREPOINT and
another 14% Plan on it
Roughly 70% use SharePoint at the
Workgroup and Departmental
level; 38%
Across Departments or
Enterprise-wide
HIGHLY Used
Somewhat Used
NOT Used
File Sharing
Search Collaboration Portal
Document Management Security
Process Automation BPM/Complex WF Forms Processing
WCM DAM Records Management
CURRENTLY THE
KILLER APP IS
EMPLOYEE FACING WEBSITES
WITH KM/COLLABORATION
CLOSE BEHIND
SOME TO NO LEVERAGE IN
COMPLIANCE E-DISCOVERY
EXTERNAL WEBSITE COMPLEX AUTHORING
ARCHIVAL/PRESERVATION
USER SATISFACTION
REFLECTIVE OF USE
GOOD/FAIR VS.
VERY GOOD/EXCELLENT
Little To No Surprises The majority reported
time, effort, and costs were predominately in-line with expectations
With 1 Exception …
50% found development of
custom solutions required
MORE effort than expected
In fact, Support of More Complex
Applications
was cited by 59%
as a major scaling Issue …
#1 challenge to development
cited by 44%
was
Developer Training and Toolset
#2 challenge to development
cited by 37%
was
Integration with Existing Applications
Major Findings
Market Prevalence Real and Growing
Component More Than Platform/Solution
Focus On Collaboration (Internal)
Requires Strategy, Positioning, and Planning
Develop or Acquire Expertise