YAMMER, TEAMS,

SHAREPOINT, OH MY!

Too many overlapping tools.

What to do?

RUVEN GOTZDirector of Technology & Innovation

AVANADE, MS-MVP

@ruveng

November 13, 2017

OFFICE 365

WHEEL! OF!

FORTUNE!!!

Teams

Yammer

SharePoint

OneDrive

Skype

Planner

Delve

I’M YOUR

CONSULTANT

AND I’M HERE

TO HELP YOU

Call me

I’VE BEEN

THINKING

HARD ABOUT

THIS

AND…

I DON’T

HAVE AN

ANSWER

AND…

I DON’T

HAVE THE

ANSWER

Skype for Business (call/video)

Skype for Business (IM)

Email

OneDrive for Business

Skype for Business(online meeting)

Delve

Groups

PowerApps/Flow

SharePoint

Skype Broadcast

Yammer

O365 Video

Delve AnalyticsAvanade Insights

Planner

Project Online

Resp

onse

tim

e /

Critica

lity

Visibility

Individual Organization

No

n-r

eal-

tim

e /

Lo

wR

eal-

tim

e /

Hig

h

By Ruven Gotz from an idea by Jussi Roine

Office 365 – Component Usage Scenarios

Teams

©2017 Avanade Inc. All Rights Reserved.

What to Use, When

Microsoft Teams

Office 365 Groups

(Team Sites)

Audience (Internal or External)

INDIVIDUAL GROUP TEAM DEPARTMENT ORGANIZATION

PR

IOR

ITY

/TIM

E S

EN

SIT

IVIT

Y

UR

GEN

T/H

IGH

AD

-HO

C/L

OW

GEN

ER

ATIO

NA

L P

REFER

EN

CES

Gen

Z (1

998

-2020)

Bab

y B

oo

mer (1

946

-1964)

Mille

nn

ial (1

980-1

997)

Gen

X (1

965-1

979)

Delve

Skype for Business Call or

Instant Message (IM)

Skype for Business Online Meetings Skype Meeting Broadcast

Outlook Email

OneDrive for Business

Yammer

(All Company and Groups)

Intranet

Office 365 Video

Publishing Site

Team News

PowerBITeam SitePlanner

Avanade Research, Microsoft

THESE

CHARTS

DID NOT

RESONATE

SO…

LET’S

EXPLORE

SOME IDEAS

TOGETHER

Cycles Journeys Rings

CYCLES

“WHAT”

Documents have a lifecycle

JOURNEYS

“HOW”

People and Documents follow a path together

RINGS

“WHO”

People have rings of influence and collaboration

BUT FIRST

Jeff Teper

How do you know when to use which social tool?

“WHAT TO

USE WHEN”

FLASHCARDS

FOR

MILLENIALS

WHAT TO USE WHEN

USE:

Lonely After Midnight: Because someone is always awake

iMessage

WHAT TO USE WHEN

USE:

Your Sweet Abs: For your significant other (or hoping 2b)

SnapChat

WHAT TO USE WHEN

USE:

Amazing Food: Make sure all your friends are properly jellie

WHAT TO USE WHEN

USE:

For situation X: Use Y

FACEBOOK

WHAT TO USE WHEN

USE:

You Share Graduation Pictures: Make sure Aunt Millie can see and comment

INSTAGRAM

WHAT TO USE WHEN

USE:

Eating Amazing Food: Make everyone is properly jellie

SNAPCHAT

WHAT TO USE WHEN

USE:

Showing-off Your Sweet Abs: For your significant other (or hoping to be)

SnapChat

iMESSAGE

WHAT TO USE WHEN

USE:

You’re Lonely After Midnight: Because someone is always awake

iMessage

CLEARLY

REDICULOUS

OUR

FUTURE

WORKERSJeff Teper

Microsoft needs to have the tools that will support the workers of the future

SOME

CURRENT

PAIN

BEFORE

“WHAT TO

USE WHEN”,

WHAT ARE

WE ACTUALY

TRYING

TO DO?

GET WORK

DONE IN AN

“OVERLOAD”

WORLD

GET WORK

DONE IN AN

“OVERLOAD”

WORLD

WE HOPE:

THE PERFECT

SEARCH WILL

LET US FIND

EVERYTHING

WE NEED

HELP me!!

NOT TRUE

Blah blah blah blah blah blah blah

WE HOPE:

THE PERFECT

SOCIAL/CHAT

WILL HELP

US DO

EVERYTHING

WE NEED

NOT TRUE

WE NEED TO

DIG-IN A

BIT MORE

DEEPLY

Cycles Journeys Rings

CYCLES

“WHAT”

Documents have a lifecycle

INTEGRATED

CONTENT

SERVICES

(ECM)

https://aka.ms/sharepoint-contentservices

INTEGRATED

CONTENT

SERVICES

•OneDrive & SharePoint is where content lives• Manage content from the moment

of creation• Use Content Types for:

Workflow/Policy/Templates/Etc.• Metadata management

•News

• From anywhere (Mobile)Create

INTEGRATED

CONTENT

SERVICES

• Share

•Collaborate

•Automate (PowerApps/Flow)

Coordinate

INTEGRATED

CONTENT

SERVICES

•Records management & retention

• Information rights management

•Data loss prevention

•Audit

•Privacy

Protect

INTEGRATED

CONTENT

SERVICES

•Document life doesn’t end with disposal or retention: How can it support a future business process?

•Graph-driven recommendations

•Delve

• Search

Harvest

JOURNEYS

“HOW”

People and Documents follow a path together

UNDERSTAND

YOUR

JOURNEY

UNDERSTAND

YOUR

JOURNEY

TEXT

SharePoint Sites

Outlook e-mail

Skype for Business

Microsoft Teams

Planner

OneDrive for Business

Yammer

t

Gathers feedback

Refines solutionArchival

Feedback from SMEs

Ideation: Creates a document

Great journey slides from Wictor Wilen at Avanade

TEXT

SharePoint Sites

Outlook e-mail

Skype for Business

Microsoft Teams

Planner

OneDrive for Business

Yammer Ideation

Formalized project

Refines solution

Presentation of solution

Archival

Feedback from SMEs

TEXT

SharePoint Sites

Outlook e-mail

Skype for Business

Microsoft Teams

Planner

OneDrive for Business

Yammer

t

Creates a document

Skype call with colleague

Creates a Plan

Collaborates with team

Harvests knowledge

Tracks to Plan

Shares result

Searches for informationPersistent

Storage

Shares document

UNDERSTAND

YOUR

JOURNEY

• Choose the tools that you’ll focus on

• Show your users the way

• Make the stories relevant

• Celebrate successes

RINGS

“WHO”

People have rings of influence and collaboration

RINGS

“WHO”

Going to tell this one two ways:

• My way

• Microsoft’s way

Rings Loops

RINGS

RINGS

Teams

Inner Ring

RINGS

Teams

Inner Ring

Yammer

Org Ring

RINGS

Teams

Inner Ring

Yammer

Org Ring

External Ring

eMail

Microsoft 365: Universal Toolkit for Teamwork

Hub for TeamworkCo-AuthorConnect Across

the OrganizationIntranets &

Content Management

Email & Calendar

TeamsOffice AppsYammerSharePointOutlook

Office 365 GroupsSingle team membership

across apps and services

Microsoft GraphSuite-wide intelligence

connecting people and content

Security and ComplianceCentralized policy management

Lifted straight from Ignite

BTW:

GROUPS

Office 365 Groups

Microsoft 365 Teamwork: Where to Start a Conversation

Outer Loop Inner Loop FilesSites

Content

SharePoint

Lifted straight from Ignite

Broad perspective

OUTER LOOPHigh-velocity

INNER LOOP

Who’s in the room?Defined, invited group

Large is fine, up to company-wide

Small to mid-size

Shared processes, tools, interests

Shared purpose, structure, deliverables

Discovery & unknown contributors

Lifted straight from Ignite Melanie Hohertz

YAMMER

FOR THE

PULSE

OF THE

COMPANY

Satya Nadella

MY YAMMER

APPROACH

“The river flows whether you’re watching it or not”

- Ruven Gotz

TEAMS IS

WHERE I

GET IT

DONE

• TEAMS: High-speed adoption curve

• YAMMER: Slow and steady

• TEAMS: Can’t live without it

• YAMMER: Don’t want to live without it

• TEAMS = Where I Work/some fun

• YAMMER = Fun/Engaging/Work/Collaborative

• FOUNDATION FOR BOTH: SharePoint storage

• FOUNDATION FOR BOTH: Secure infrastructure

IN REVIEW

Cycles Journeys Rings

WHAT HOW WHO

I FORGOT

ONE LAST

“WHAT TO

USE WHEN”

FLASHCARD

WHAT TO USE WHEN

USE:

Lonely After Midnight: Because someone is always awake

iMessage

WHAT TO USE WHEN

USE:

Your Sweet Abs: For your significant other (or hoping 2b)

SnapChat

WHAT TO USE WHEN

USE:

Amazing Food: Make sure all your friends are properly jellie

WHAT TO USE WHEN

USE:

For situation X: Use Y

???

WHAT TO USE WHEN

USE:

You need to send an email?

What the heck is an email?

IF YOU’RE A

PARENT

(OR A BOSS)

THANKS!

Ruven GotzTechnology & Innovation Director, NortheastAvanade Inc.| New York Innovation Center |936 Broadway, 5th Floor |New York, NY 10010Direct: +1.646.205.4444 |

ruven.gotz@avanade.com | www.avanade.com | twitter: @ruveng