shaun clee and helen smith collaborative launch
DESCRIPTION
South of England Improving Safety in Mental Health Collaborative - Shaun Clee, chief executive, 2gether NHS Foundation Trust and Dr Helen Smith, co-medical director and clinical lead, South of England Improving Safety in Mental Health Collaborative Presentation from the Patient Safety Collaborative launch event held in London on 14 October 2014 More information at http://www.nhsiq.nhs.uk/improvement-programmes/patient-safety/patient-safety-collaboratives.aspxTRANSCRIPT
On the Floor and Learning to Dance:
The Highs and Lows of Setting up and Running a
Safety Collaborative in Mental Health
Shaun Clee and Helen Smith NHS South of England Improving Safety Collaborative in Mental Health
On the Floor and Learning to Dance
Content
• Programme vision
• Underpinning theory
• Collaborative workstreams
• Integrating physical healthcare
• What worked well
• Keys to success
So the Vision for the Program
was…..
5 year collaborative programme to:
1. reduce mortality rates by 15%
2. reduce adverse events by 30%
3. develop and build a culture of patient safety and quality improvement
4. build long term sustainability through increased capacity and capability
for improvement at all levels within participating organisations
5. build on existing work and integrate other national and local initiatives
into a coherent whole
6. achieve 95% reliability in all care processes identified in the
programme
7. create the ability to share learning on a regional, national and
international basis
Traditional approach to introduction of
new ideas
• Usually imposed from ‘on high’
• Piloted in one area with enthusiasts
• “If it works here – it will work anywhere’’
• Spread to entire organisation by dictat
• 12 months later it is as if the new idea had never
existed!
• Spray and Pray- but ‘hope is never a plan’
• Improvement Science is a body of knowledge that
describes how to improve safely and consistently.
• Improvement Science is not the same as Research.
• Research is designed to find out what is possible.
• Improvement Science is not the same as Audit.
• Audit is designed to find out what is actual.
• Improvement Science describes how to reduce the gap
between what is actual and what is possible.
http://health.org.uk/media_manager/public/75/Research%20scan_Improvement%20science.pdf
What is Improvement Science?
To reduce harm to users of mental health services by focusing improvement on the following:
Overall Aims of the Mental Health
Programme
Senior Leadership for safety
Safe and reliable delivery of mental health care
Getting medicines right
Improving the physical care of patients
Delivering person and family centred care
Communication and team work
What worked
well….?
