shb hire ltd brochure

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Vehicle Hire and Management So Much More than 4x4!

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The brochure outlines SHB's core areas of expertise and business alongside a brief history of the vehicle hire company. SHB is an award winning company that has been operating across all market sectors for nearly 50 years. We tailor our services so our customers don't need to.

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Vehicle Hire and Management

So Much More than 4x4!

SHB Hire Ltd

SHB Hire Ltd is a family owned and operated company which has provided vehicle hire and management for nearly 50 years. We have a diverse fleet of over 14,500 vehicles ranging from cars, standard and specialist LCVs and HGVs to golf buggies and ATVs. We are proud to have the largest 4x4 rental fleet in Europe as well as the biggest hire fleet of HGV tippers and crane lorries in the UK.

Operating out of 14 key locations across the UK, we aim to grow our geographical footprint to continuously support our customers’ operations. Each location has full workshop facilities providing full servicing, inspections, repairs, MOTs and major breakdown work with six of these being equipped with bodyshop and fabrication facilities.

We specialise in various market sectors including, local and central government, infrastructure services, highways, utilities, rail and facilities management and the events industry. Through our diverse range of vehicles, and having the UK’s largest buggy and ATV fleet, we are the event industry’s ideal partner of choice. This service has been enhanced through the introduction of GO-DRIVE providing fully trained buggy chauffeurs with the option of security trained personnel. Through our one-stop-shop approach to vehicle supply and management we offer tailored flexible solutions 24/7, 365 days a year.

Our diverse solutions include:

• Spot, flexible and long term hire• Fleet management and consultancy• Telematics• Account Management• Event support and GO-DRIVE chauffeurs• Buy and lease back of fleet• Vehicle Sales

SHB Hire Ltd

SHB was the first vehicle hire company in the UK to gain all three ISO accreditations: 9001 Quality, 14001 Environment and 18001 Health & Safety to which we have kept to this very day.

Our impressive infrastructure, combined with our highly trained staff, means that we can cover all eventualities; we have an up-to-date online customer portal which enables bookings and information to be seen in live time and we commit ourselves to meeting and surpassing our customers’ requirements and expectations in everything we do as a business.

“We have the most diverse hire fleet in the UK”

1923SHB started trading as South Hants Building Co Ltd and developed into a successful building and engineering com

pany in Ham

pshire.

1960s

Forty years later, South Hants Building Co Ltd started hiring construction plant to other local builders.

1968An opportunity w

as taken to hire Land Rovers to the pipeline contractors installing the gas pipeline netw

ork. SHB Hire Ltd w

as launched.

1978SHB Hire Ltd started trading as an independent com

pany after the 4x4 vehicle hire business expanded and overtook the plant hire division of South Hants Building Co Ltd.

1986Further expansion follow

ed with the

acquisition of our m

ajor competitor,

Four By Four Hire Ltd, giving SHB Europe’s largest 4x4 Hire Fleet w

hich has been m

aintained to this very day.

2001 SHB secured the purchase of an established lorry hire com

pany, Cross-Rent-A-Tipper.

2004-5

SHB acquired the HGV tipper and crane lorry fleet from

TLS Rental w

hich lead to the com

pany having the U

K’s largest hire fleet of HGV tippers, crane lorries and specialist vehicles.

2008

SHB celebrated 40 years of hiring vehicles.

2010 Adding to SHB’s ever-expanding hire com

pany, SHB purchased chiller and refrigerated vehicles, 7.5T tippers and 4x4s from

TLS Rental. Depots in Doncaster and M

anchester were

also acquired to im

prove nationwide

coverage.

2011 The N

ewcastle

depot relocated to its freehold site at Livingstone House.

2012 SHB opened a new

depot at Thetford, N

orfolk.

The customer portal

was launched

enabling a fast and quick online service.

SHB won The Van

Rental Company of

the Year at The Fleet Van Aw

ards.

2013 Gloucester sales site w

as opened where

off-hired vehicles continue to be sold.

To support nationw

ide services, a new

depot at Heathrow

was

opened.

2013 GolfBuggyHire w

as acquired and SHB added 500 golf buggies to the fleet of specialised vehicles.

2014 M

ike Street became

company Chairm

an w

ith Paul Street becom

ing MD and

two new

Directors w

ere appointed to the com

pany: Nicky

Simpson and Rick

Taylor.

The History of SHB

2014 SHB acquired the Vehicle Hire business Hendy Hire from

the Hendy Group adding 600 vehicles to the fleet.

SHB win Van Rental

Company of the

Year and Van Supplier of the Year at The Fleet Van Aw

ards.

1989Forest Tractors Ltd w

as acquired. They specialised in the hire of agricultural tractors including those fitted w

ith cranes, w

inches and sw

eepers.

SHB offers spot, long term and flexi hire

With nearly 50 years in the industry we understand one option does not fit all and tailor services for the needs of our customers. We operate a fluid fleet of 14,500 vehicles across our nationwide locations to meet seasonal demands and can supply our customers with:

• Spot/daily• Flexible• Long term • Buy and lease back• Replacement vehicles

Our hire packages are created with the customer in mind and our flexible approach allows us to adapt to ever changing demands. We make booking vehicles easy with phone, email and our customer portal which can interact with various rental platforms, allowing quick access to the rental teams. Through our nationwide database we can source the right vehicle in the right specification at a location nearest to you.

We have a diverse range of vehicles on our fleet from golf buggies, cars, standard LCVs and HGVs through to refrigerated vehicles, specialist LCVs and HGVs and plant. We have the exceptional capability to build and modify vehicles to meet customer specifications such as welfare vehicles, traffic management, mobility, MEWPs and a variety of buggy configurations through to bespoke builds.

Using our dedicated in-house logistics we are able to have these delivered to a pre-arranged location and will even arrange out-of-hours delivery to suit our customers’ business needs.

Hire Opt ons

Complete UK breakdown coverage

Online booking available through dedicated customer portal

Out of hours delivery and collection

Flexible approach to setting mileages and duration of hire

Long term hires available

“Tailored solutons for the individual needs”

SHB are able to source vehicles to match your hire requirements

Full range of vehicles available nationwide

4x4s

Minibuses & MPVs

Mule, Gator, Quad Bike, Snow Plough and Gritter Equipment

Historic Vehicles

Golf Buggies

MEWPs and Access Platforms

ATVs and UTVs

Panel Vans, Box Lorry, Dropside, Tipper, Grab/Crane, Beavertail, Skip Loader and Hook Loader, Crane dropsides, Builder’s Merchant vehicles

CDV, Panel Vans, Dropside, Tipper, Boxvan, Crewvan, Curtain side, Traffic Management and Steam/Jetters

Multihog, Telehandler, Agricultural Tractors, Tractor Attachments, Trailer, Bowser, Woodchipper and Compressor

40s, 50s, 60s, 70s and 80s

Hotbox, Line & Surfacing, Traffic Management, Winter Maintenance, Pole Erection Unit, Bowsers, Tractor Units, Sweepers, Gully Emptier and Jetter

Van Mounted, 4x4 Mounted and Truck Mounted

2-8 seat, Medical, Mobility, Tram Car, Trailers and Bespoke Buggies

LCVs

HGVs

Specialist

Temperature Controlled Vehicles

Chilled (0C- Plus 8C), Meat Rail, Frozen (-20C - Plus 8C) and Dual Compartment (Chilled/Frozen/Ambiant)Refrigerated and Frozen

MPVs, Buses and Coaches, Minibuses and Mobility Buses

Agricultural Vehicles and Plant

Commercial, Luxury and Sport

Fleet Range

Cars Saloon, 5 Door, Estate, Commercial Passenger, Luxury and Sport

We utilise a single phone number which covers all maintenance enquiries including:

• Servicing • MOTs• PMIs• Statutory tests• Breakdowns• Defects

In the event of a breakdown we use our dedicated nationwide mobile technicians for a swift response and to minimise operational downtime. Any repairs that cannot be carried out by the mobile fitters will be supported by the nearest depot or our network of approved local suppliers.

Our Maintenance team will manage all breakdowns and vehicle defects and our newly updated system ensures that you receive:

• 60-90 minute attendance time• 24 hour service, 365 days a year• Mobile technicians equipped to cover roadside repairs (where possible)• Approved agents for recovery services• GPS tracking for all mobile technicians for quick response• Replacement vehicles • On-site tyre repair and replacement• Glass repair carried out on-site or at the nearest supplier workshop

Maintenance

Helping You Stay on the Road

To minimise our customers’ downtime we offer nationwide on-site servicing using our fleet of mobile technicians. They are supported via our 14 national depots which have comprehensive workshop facilities and a network of approved suppliers.

Our customer support vehicles carry vehicle diagnostic systems enabling the repair of vehicles that would otherwise require dealer attention. We are one of only a handful that are authorised by leading manufacturers to carry out our own servicing and warranty work. To further support our customers’ needs we can offer replacement vehicles.

“We have the highest rato of mechanics to vehicles in the industry”

Through our partnership with TRACKER we offer our customers the opportunity to incorporate fleet telematics and high-tech security options to their vehicle hire package. Telematics allows our customers to track fuel use, driver styles and to plan routes in advance. TRACKER is a system that allows fleet and driver information to be gathered enabling informed decisions to be made which allow for a more efficient and cost effective fleet.

There are various options which include:

• TRACKER Fleet• TRACKER Fleet Plus• Battery Powered TRACKER Fleet• TRACKER Locate• TRACKER Monitor and Retrieve• TRACKER Plant

Telematcs

Fleet Management

Ancillary Services

SHB provides tailored, flexible solutions to support our customers in managing their hire vehicles, whether this is for a single vehicle or a large fleet. We support our customers through administration outsourcing to complete whole fleet management, workshop control and consultancy.

We find the solutions to ensure that all fleet management needs are understood and develop individual plans to meet all requirements and targets from cost savings, policy improvements and carbon reductions to 24/7 driver support.

We understand one option does not fit all and offer flexibility in our services which can include:

• Vehicle management and sourcing • Maintenance management and compliance• Fleet policies• Carbon reduction plans• Administration, fuel cards• Contact centres• Accident management and consultancy

“We’re confident in giving you a 10% fuel saving by using TRACKER”

We offer complete vehicle packages to provide full support for events and exhibitions by offering a wide range of vehicles such as golf buggies, ATVs, 4x4s, refrigerated and cleansing vehicles. Included in our hire packages is full maintenance, replacements and 24/7 support and breakdown cover.

Having the largest fleet of golf buggies in the UK means we can provide much more than any of our competitors. Our golf buggies and ATVs can be fitted with various configurations such as passenger carriers, utility and medical. We can provide on-site event support and our own golf buggy chauffeur service, GO-DRIVE. This VIP service can be offered with bilingual drivers and with drivers that have close protection skills giving our customers complete peace of mind.

We have eight national sales sites which have a rolling stock of over 400 used vehicles which are managed by our sales professionals who specialise in all makes of vehicles including 4x4s, LCVs, HGVs and specialist vehicles.

All our used vehicles are fully maintained to the manufacturers’ recommendations with verified mileage and individual service histories. We also ensure that each vehicle has a minimum 40 point check carried out prior to sale.

We can offer full finance packages with part-exchange and provide all used vehicles with a three month warranty. This can be extended to 24 months on request, subject to the vehicle specification.

Vehicle Sales

Event Support and GO-DRIVE

“Complete events vehicle and chauffeur packages”

14 DoncasterArmthorpe RoadDoncasterSouth Yorkshire DN2 5PUTel 01302 321 535 Fax 01302 768 [email protected]

3 ManchesterFlixton Road Carrington Urmston, ManchesterM41 6JETel 0161 776 5927 Fax 0161 776 [email protected]

4 ShrewsburyUnit 6, Bicton Business ParkIsle Lane, Bicton Shrewsbury SY3 8DYTel 01743 851 444 Fax 01743 850 001 [email protected]

5 GloucesterUnit 9, Madleaze Ind Est Madleaze Road Gloucester GL1 5SGTel 01452 524 843 Fax 01452 411 [email protected]

5 Gloucester-SalesOld Test StationAshville Road Ashville Ind Est Gloucester GL2 5ETTel 01452 526 122 Fax 01452 526 [email protected]

6 Bridgend26 Heol Mostyn Village Farm Ind. Estate PyleBridgend CF33 6BJ Tel 01656 670 220 Fax 01656 670 [email protected]

7 ExeterBradman Way Jardine Business Park Marsh Barton Exeter EX2 8PETel 01392 499 422 Fax 01392 213 [email protected]

8 Head Office - Romsey18 Premier WayAbbey Park Ind Est RomseyHampshireSO51 9DQ Tel 01794 511 458Fax 01794 511 [email protected]

10 HeathrowThorney Mill RoadWest Drayton Middlesex UB7 7EZTel 0845 120 1355Fax 01895 435 [email protected]

9 AshfordChart Leacon Depot Cobbs Wood Ind Est Ashford Kent TN23 1ELTel: 01233 646 555Fax: 01233 633 338 [email protected]

11 Brentwood Copyhold Farm Blackmore Road Blackmore, Ingatestone Essex, CM4 OJRTel 0870 787 0890 Fax 01277 823 [email protected]

12 ThetfordUnit 1, Roudham Court Roudham Road East Harling, Norfolk NR16 2QNTel 08449 840 114 Fax 01953 718 [email protected]

13 Castle Gresley145 Mount Pleasant Road Castle Gresley, Swadlincote Derbyshire DE11 9JJTel 01283 760 123 Fax 01283 761 [email protected]

2 NewcastleLivingston House, Wellington Road, DunstonNE11 9JLTel 0191 461 1352 Fax 0191 493 2090 [email protected]

1 Airdrie111 Carlisle RoadAirdrieML6 8AGTel 01236 765 566Fax 01236 755 [email protected]

Depot Locat ons

13 Castle Gresley145 Mount Pleasant Road Castle Gresley, Swadlincote Derbyshire DE11 9JJTel 01283 760 123 Fax 01283 761 [email protected]

OHS 585415, EMS 585414, FS 20196

For all your vehicle hire requirements please Call: 01794 511 458

Email: [email protected]

SHB Hire Ltd18 Premier Way

Abbey Park Ind EstateRomsey

SO51 9DQwww.shb.co.uk

SHB’s Operatng Hours

Monday – Friday 8am - 6pmSaturday 8am – 12pm

Sunday and Bank Holidays - Closed

OHS 585415, EMS 585414, FS 20196