shi overview
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SHI OVERVIEWACCOUNT MANAGER: JESSICA THORSENDISTRICT MANAGER: MATT FAIRBANKSINSIDE ACCOUNT MANAGER: KEVIN MITCHELL
SHI OVERVIEW• Founded in 1989 and headquartered in Somerset, NJ, SHI International Corp. is a
$6 billion global provider of information technology products and services. Driven by the industry's most experienced and stable sales force and backed by software volume licensing experts, hardware procurement specialists, and certified IT services professionals, SHI delivers custom IT solutions to Corporate, Enterprise, Public Sector and Academic customers. With 3,000 employees worldwide, SHI is the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States and is ranked 17th among CRN's Solution Provider 500 list of North American IT solution providers. For more information, please visit www.shi.com.
LEADERSHIP:
KEY POINTS Renewals Management
Quarterly business reviews and planning for 30, 60, 90 days out from HW and SW renewals
Data Center Strategy Agnostic approach with all specialty resources necessary
Microsoft Proficiency 90+ licensing experts, with a dedicated expert directly for Acadian, Lisa
Carbonaro Commodity Hardware
Top volume buying programs in North America, and we never like to loose on price
CISCO Help our customers design, roll out, and support their network infrastructure
Services Dedicated team of resources, with the ability to sub out resources when
necessary, with SHI acting as the project manager
SHI NEW ENGLAND TEAM
RENEWALS MANAGEMENT• Customized renewal timeline for improved management and budgeting of technology
agreements• Quarterly business review and proactive notification of renewal periods for all
relevant technologies in customer environment• Minimal initial effort to participate with no cost, contracts or further obligations from
the customer• Presentation of different renewal options based on specific customer needs and
eligibilities• Cost-savings through full utilization of promotions and manufacturer buying programs• Roadmaps of major IT publisher technologies within the customer portfolio• Access to team of highly-trained and experienced software volume licensing experts,
hardware specialists and certified IT services professionals
RENEWALS TIMELINE- EXAMPLE
DATA CENTER STRATEGY
• Agnostic approach, with the ability to build and assess long-term solutions for our customers based off of the needs of he business• Dedicated engineers to each customer to help develop
strategy with your team• Dedicated SHI vendor resources for almost every standard
and emerging partner out there
MICROSOFT PROFICIENCY• Dedicated SHI Licensing Executive ( Lisa Carbonaro- 13 years of Microsoft licensing
experience at SHI)• As needed/upon request meetings• Discuss “current state” of MSFT licensing, products, and programs, rights and
entitlements• Review how changes impact your current and future IT initiatives• Deep dive into the latest technology trends • Analysis of Microsoft investments made within environment, and where cost
savings can be taken advantage of• Product Licensing guidance and relevant upgrade path assistance
MICROSOFT PROFICIENCY
COMMODITY HARDWARE• One of the largest volume buying programs in North America
for all commodity hardware solutions
COMMODITY HARDWARECOMPREHENSIVE SERVICES:
SHI-CISCO EXPERTISE & RESOURCES• CISCO Gold Partner• Cisco Certified Internetwork Experts (CCIE)• Cisco Field engineers, product specialists, solution architects, system
engineers, business development managers, pre and post sales support
• Advanced Borderless Network Architechture• Advanced Collaboration Architecture Specialization • Advanced Data Center Architecture Collaboration• Advanced Security Architecture Specialization
SERVICES
• Acquisition Services• Deployment Services• Support Services• End of Life Services• On site staffing solutions
• Readiness Assessments• Lifecyle• Mobility• Data Center• Security• & More!
OTHER SERVICES
MICROSOFT-SPECIFIC SERVICES
SHI’S ADVANTAGE
SHI TOP PARTNERS: AT A GLANCE
EVIDENCE OF SHI’S VALUEHIGHEST CUSTOMERRETENTION RATE IN
INDUSTRY10 YEAR +
CUSTOMERS
HIGHEST WIN RATE FOR NEW RFPS IN THE
INDUSTRYNEWER CUSTOMERS