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Page 1: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Slide 1

Page 2: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

GEN-18 Shifting the Paradigm onBPM Software

Dirk KozianRamesh Srinivasan

@InvensysOpsMgmt / #SoftwareRevolution

/InvensysVideos

social.invensys.com

© 2013 Invensys. All Rights Reserved. The names, logos, and taglines identifying the products and services of Invensys are proprietary marks of Invensys or its subsidiaries.All third party trademarks and service marks are the proprietary marks of their respective owners.

/Wonderware

/company/Wonderware

Page 3: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Agenda

• Wonderware Skelta – An Introduction• The Current Dilemma of Global Enterprise :

Business & IT Management• Changing Paradigm with BPMS : One Stop

Solution• For IT Management• For Business Management• For Developers & Delivery Managers• For Product Companies (OEM)

• Identifying ROI from BPMS Projects• Measuring ROI• Process Automation• Composite Application• Regulatory Compliance

• Wonderware Workflow for Industrial operations• Q & A

Slide 3

• Wonderware Skelta – An Introduction• The Current Dilemma of Global Enterprise :

Business & IT Management• Changing Paradigm with BPMS : One Stop

Solution• For IT Management• For Business Management• For Developers & Delivery Managers• For Product Companies (OEM)

• Identifying ROI from BPMS Projects• Measuring ROI• Process Automation• Composite Application• Regulatory Compliance

• Wonderware Workflow for Industrial operations• Q & A

Page 4: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Wonderware SkeltaOverview

• Wonderware Skelta providesbusiness process management(BPM) and advanced workflowautomation software.

Products & Solutions

• Wonderware Skelta BPM

• Connectors to Microsoft technologies(SharePoint, Office, BizTalk,Dynamics), SAP

• Packaged applications (AccountsPayable, Document ManagementSystem, Enterprise RiskManagement, HRIS)

• Composite application framework

R & D and Professional Services

• Core product and professionalservices teams comprising ofseasoned subject matter experts.

• Application development,Integration, Customization,Implementation support.

• Instructor led training (Virtual /Classroom)

Ecosystem Partners

• Global partner network in NA, EMEA, APACand India

• 500 plus licenses sold worldwide

• Enterprises, government organizations, ISVsand SIs

• 95 plus partners worldwide

• Network of VARs, Global SIs and OEMs

• Services delivered through Global SI partners

Slide 4

Overview

• Wonderware Skelta providesbusiness process management(BPM) and advanced workflowautomation software.

Products & Solutions

• Wonderware Skelta BPM

• Connectors to Microsoft technologies(SharePoint, Office, BizTalk,Dynamics), SAP

• Packaged applications (AccountsPayable, Document ManagementSystem, Enterprise RiskManagement, HRIS)

• Composite application framework

R & D and Professional Services

• Core product and professionalservices teams comprising ofseasoned subject matter experts.

• Application development,Integration, Customization,Implementation support.

• Instructor led training (Virtual /Classroom)

Ecosystem Partners

• Global partner network in NA, EMEA, APACand India

• 500 plus licenses sold worldwide

• Enterprises, government organizations, ISVsand SIs

• 95 plus partners worldwide

• Network of VARs, Global SIs and OEMs

• Services delivered through Global SI partners

Page 5: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Some DefinitionsBPM=Business Process Management**• A systematic approach to making an organization's

workflow more effective, more efficient and morecapable of adapting to an ever-changingenvironment.

• A business process is an activity or set of activitiesthat will accomplish a specific organizational goal.

ESB=Enterprise Service Bus (integrationplatform/engine)

SaaS=Software as a Service (“web based” software)

Slide 5

BPM=Business Process Management**• A systematic approach to making an organization's

workflow more effective, more efficient and morecapable of adapting to an ever-changingenvironment.

• A business process is an activity or set of activitiesthat will accomplish a specific organizational goal.

ESB=Enterprise Service Bus (integrationplatform/engine)

SaaS=Software as a Service (“web based” software)

** Margaret Rouse/Search CIO

Page 6: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

The Current Dilemma of the GlobalEnterprise: Business & IT Management

IT Management

• Business IT Strategy alignment with

business goals for 3-5 years

• Consolidation of Apps - Lower Cost

• Change Management

• Training

• Quick IT adaptation of business

needs

• Effective Business Readiness to

dynamic business demands

• Everywhere , Every time Presence –

Mobility, Cloud etc.

IT Management

• Business IT Strategy alignment with

business goals for 3-5 years

• Consolidation of Apps - Lower Cost

• Change Management

• Training

• Quick IT adaptation of business

needs

• Effective Business Readiness to

dynamic business demands

• Everywhere , Every time Presence –

Mobility, Cloud etc.

Management & Decision Makers• Effectiveness of Processes

• Reduction of Cost of Operations

• Compliance of current processes

• ROI of Information Technology

IT Executives & Delivery Managers

• Rapid Application Development

• Reusability & extensibility

• Learning Recent Standards & everchanging technology landscape

• Domain expertise – the famousbusiness & IT understanding divide

Management & Decision Makers• Effectiveness of Processes

• Reduction of Cost of Operations

• Compliance of current processes

• ROI of Information Technology

IT Executives & Delivery Managers

• Rapid Application Development

• Reusability & extensibility

• Learning Recent Standards & everchanging technology landscape

• Domain expertise – the famousbusiness & IT understanding divide

Slide 6

IT Management

• Business IT Strategy alignment with

business goals for 3-5 years

• Consolidation of Apps - Lower Cost

• Change Management

• Training

• Quick IT adaptation of business

needs

• Effective Business Readiness to

dynamic business demands

• Everywhere , Every time Presence –

Mobility, Cloud etc.

IT Management

• Business IT Strategy alignment with

business goals for 3-5 years

• Consolidation of Apps - Lower Cost

• Change Management

• Training

• Quick IT adaptation of business

needs

• Effective Business Readiness to

dynamic business demands

• Everywhere , Every time Presence –

Mobility, Cloud etc.

Management & Decision Makers• Effectiveness of Processes

• Reduction of Cost of Operations

• Compliance of current processes

• ROI of Information Technology

IT Executives & Delivery Managers

• Rapid Application Development

• Reusability & extensibility

• Learning Recent Standards & everchanging technology landscape

• Domain expertise – the famousbusiness & IT understanding divide

Management & Decision Makers• Effectiveness of Processes

• Reduction of Cost of Operations

• Compliance of current processes

• ROI of Information Technology

IT Executives & Delivery Managers

• Rapid Application Development

• Reusability & extensibility

• Learning Recent Standards & everchanging technology landscape

• Domain expertise – the famousbusiness & IT understanding divide

Page 7: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

CIO Priorities in 2011

• Business Productivity• IT Business alignment• Business Agility & Speed

to Market• BPR• Cost Reduction• IT Reliability &

Efficiency• Strategic IT Planning• Revenue Generating IT

Innovation• Security & Privacy• CIO Leadership

CIO Priorities in 2011

• Business Productivity• IT Business alignment• Business Agility & Speed

to Market• BPR• Cost Reduction• IT Reliability &

Efficiency• Strategic IT Planning• Revenue Generating IT

Innovation• Security & Privacy• CIO Leadership

What CIOs say in a leading CIO Survey

Wonderware SkeltaIn Business

• BPR Or BPM ?• Reduced TCO• SOA & EAI• Shared Services Model• SaaS & Cloud Support• Enterprise Intranet

Process Portal• Web Consolidation• Document Management

& Imaging

Wonderware SkeltaIn Business

• BPR Or BPM ?• Reduced TCO• SOA & EAI• Shared Services Model• SaaS & Cloud Support• Enterprise Intranet

Process Portal• Web Consolidation• Document Management

& Imaging

Slide 7

CIO Priorities in 2011

• Business Productivity• IT Business alignment• Business Agility & Speed

to Market• BPR• Cost Reduction• IT Reliability &

Efficiency• Strategic IT Planning• Revenue Generating IT

Innovation• Security & Privacy• CIO Leadership

CIO Priorities in 2011

• Business Productivity• IT Business alignment• Business Agility & Speed

to Market• BPR• Cost Reduction• IT Reliability &

Efficiency• Strategic IT Planning• Revenue Generating IT

Innovation• Security & Privacy• CIO Leadership

Wonderware SkeltaIn Business

• BPR Or BPM ?• Reduced TCO• SOA & EAI• Shared Services Model• SaaS & Cloud Support• Enterprise Intranet

Process Portal• Web Consolidation• Document Management

& Imaging

Wonderware SkeltaIn Business

• BPR Or BPM ?• Reduced TCO• SOA & EAI• Shared Services Model• SaaS & Cloud Support• Enterprise Intranet

Process Portal• Web Consolidation• Document Management

& Imaging

Page 8: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Expense ManagementExpense Management

Customers Org Workers

The Changing Paradigm with BPMS:One Stop Solution for all extended apps needs

One Portal Many Applications

Frameworks , Applications and Solutions

Expense ManagementExpense Management

Lead ManagementLead ManagementResourcing & JoiningResourcing & Joining

Appraisal ManagementAppraisal Management

Physical LayerPhysical Layer Servers Networks Switches Load Balancers

Systems LayerSystems Layer SAP BI AD MOSS 2010

Wonderware Skelta LayerAs MiddlewareWonderware Skelta LayerAs Middleware

WonderwareSkelta BPM

WonderwareSkelta DMS Rules Wonderware Skelta

Imaging

Employee Self Service AppsEmployee Self Service Apps

Trai

nin

g O

nly

On

ce

Co

st O

f M

ain

ten

ance

Sec

uri

ty A

ll A

cro

ss

CAPEX

RISK MANAGEMENT

HRIS

ACCOUNTSPAYABLEFR

AMEW

OR

KS

Page 9: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

BPMS Solution For IT ManagementIT Management

• How can I strategically define my IT landscape for next 3-5 years andkeep a track on progress. Can I have my IT divided into two planes?Namely :

1. Core Apps (ERP etc..)

2. Extended Apps (inside BPMS)

• Consolidate all Application needs into one application with BPMS.

• Implement changes easily with BPMS workflow versions.

• One Application for many needs reduces training cost drastically.

• Provide quality and state of the art applications with productive tools.

• Manage one infrastructure in comparison to many infrastructures.

• Integration with BPMS used as Enterprise Service Bus (ESB).

Slide 9

IT Management

• How can I strategically define my IT landscape for next 3-5 years andkeep a track on progress. Can I have my IT divided into two planes?Namely :

1. Core Apps (ERP etc..)

2. Extended Apps (inside BPMS)

• Consolidate all Application needs into one application with BPMS.

• Implement changes easily with BPMS workflow versions.

• One Application for many needs reduces training cost drastically.

• Provide quality and state of the art applications with productive tools.

• Manage one infrastructure in comparison to many infrastructures.

• Integration with BPMS used as Enterprise Service Bus (ESB).

Page 10: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

BPMS Solution For Business Management

Business Management & Decision Makers

• Bring effectiveness of processes .

• See reduction of cost of operations.

• Comply with operational & legal standardsto ensure quality operations.

• Increase people satisfaction.

• Most innovatively, convert your IT spendsinto investments.

Slide 10

Business Management & Decision Makers

• Bring effectiveness of processes .

• See reduction of cost of operations.

• Comply with operational & legal standardsto ensure quality operations.

• Increase people satisfaction.

• Most innovatively, convert your IT spendsinto investments.

Page 11: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

BPMS Solution For the DeveloperCommunityDevelopers, Delivery Managers, P&L owners on delivery• Rapid Application Development because of BPMS.

• Ensure reusability in ready made BPMS libraries & custom objects.

• Ensure extensibility with BPMS being very open to integration.

• Learn recent standards & ever changing technology landscape withBPMS upgrades.

• Become process automation expert rather then being domain expert –the famous business & IT understanding divide

• Keep track of standards and benefit from various company'sexperiences across the globe.

Slide 11

Developers, Delivery Managers, P&L owners on delivery• Rapid Application Development because of BPMS.

• Ensure reusability in ready made BPMS libraries & custom objects.

• Ensure extensibility with BPMS being very open to integration.

• Learn recent standards & ever changing technology landscape withBPMS upgrades.

• Become process automation expert rather then being domain expert –the famous business & IT understanding divide

• Keep track of standards and benefit from various company'sexperiences across the globe.

Page 12: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

BPMS Solution For Product Companies (OEM)Product Companies, ISVs, SIs, Other Partners

• Introduce Workflow into your product by BPMS engine as OEM.

• Fast track your product release by BPMS as OEM.

• Offer a great deal of functionality offered by BPMS as your own.

• Fight competition with added BPMS flavor to your product.

• Provide process excellence by giving an option toautomate processes in your product.

Slide 12

Product Companies, ISVs, SIs, Other Partners

• Introduce Workflow into your product by BPMS engine as OEM.

• Fast track your product release by BPMS as OEM.

• Offer a great deal of functionality offered by BPMS as your own.

• Fight competition with added BPMS flavor to your product.

• Provide process excellence by giving an option toautomate processes in your product.

Page 13: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Identifying ROI from BPM projects

ROI from BPM can be identified using five categories of potentialbenefits. In addition to the benefits discussed in previous slides, theothers are:

• Measuring ROI

• Benefits of process automation as ROI

• Composite Application as ROI

• Regulatory Compliance as ROI

Slide 13

ROI from BPM can be identified using five categories of potentialbenefits. In addition to the benefits discussed in previous slides, theothers are:

• Measuring ROI

• Benefits of process automation as ROI

• Composite Application as ROI

• Regulatory Compliance as ROI

Page 14: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Measuring ROI on your Business ProcessManagement (BPM) software investment

Unlike other software investments, the return on investment(ROI) on BPM software can be measured in terms of non-financialmetrics as well. These include:

• Customer Satisfaction

• Process Cycle Time

• Process Volume

• Compliance Results

• Process Error Rates

• Risk Reduction

• Response Time

Slide 14

Unlike other software investments, the return on investment(ROI) on BPM software can be measured in terms of non-financialmetrics as well. These include:

• Customer Satisfaction

• Process Cycle Time

• Process Volume

• Compliance Results

• Process Error Rates

• Risk Reduction

• Response Time

Page 15: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Example Roland DGA and Skelta BPMC

ash

flow

+

1600 invoicesSystem operations can scale upand process over 1600 invoicesper month

40%Increase in vendordiscounts for on-time and earlypayments toRoland DGA

2-3 daysReduction in overallapproval processtime from a fewweeks to 2-3 days

Slide 15

TimeCas

h flo

w

-50%Reduction inaccountsdepartmentstaff resourcesby 50 %

Goals•Improve information accuracy•Reduce processing cycle time,errors and cost•Complete audit trail ofapprovals for compliance•Ease of document

Page 16: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Benefits of Process Automation as ROI

Bridge the gaps that exist between different businessapplications and productivity tools benefit from:

• Increased productivity

• Shorter cycle time

• Increased profitability

• Consistent process handling

• Easier management of IT

• Optimization

Slide 16

Bridge the gaps that exist between different businessapplications and productivity tools benefit from:

• Increased productivity

• Shorter cycle time

• Increased profitability

• Consistent process handling

• Easier management of IT

• Optimization

Page 17: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Sales LeadManagement

Sales/FieldForceAutomations

Offers /SchemesMgt

Dealer andDistributionManagementProcess

DiscountRollout ForDealers

SalesIncentiveSchemes

SalesForecasting &Analysis

Product ProductRollout

Product &ServiceActivation

ServiceRoll Out

Product &ServicePlanning

De-ActivationProcesses

Third PartyApps &OfferingsIntegration

Product &Servicecatalogs

InfraProcesses

CapexApproval

PurchaseRequisition

RFA Process TechnologyScreeningProcess

AMCApprovalProcess(Assets)

EnterpriseIntranetportal

Care Portal

Possible Composite Applications as ROI

Slide 17

TechnologyScreeningProcess

AMCApprovalProcess(Assets)

EnterpriseIntranetportal

Operations Help Desk BackendRequest(Job)Processes

Collections ChangeManagementProcess

Verification StandardCompliance

EfficiencyOptimization

Billing ExceptionHandling

AutoInvoicing &Mailing –Reminders –Alerts

Billing DataPreparation(Web)

Partner’s /Dealer’s /Distributer’s/Customer’s,Dashboards

Online OrderBooking ForChannelPartners

LogisticsProcess

InventoryProcess

Page 18: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

HR PerformanceMgmtSystem

RecruitmentProcess

Joining /InductionProcess

ExitProcess

Full & FinalProcesses

ESSApplications

TimeSheetMgmtprocess

Customer CRM LeadManagement

OfferManagement

CustomerProfiling(CAF)

CreditRating &Verification

ServiceScorecardProcessCreation

Cross Sell

Finance AccountsPayable/Receivable

Loans &AdvancesApprovalProcess

TelecomExpenseManagementVariousProcess

MedicalClaimApprovalProcess

Full & FinalSettlementProcess

BudgetApprovalProcess

OtherFinanceProcesses

Possible Composite Applications as ROI

Slide 18

Loans &AdvancesApprovalProcess

TelecomExpenseManagementVariousProcess

MedicalClaimApprovalProcess

Supplier /Partner

OrderManagement

Vendor /PartnerRegistration

Agency ScoreCardApprovalProcess

RequestTransitionProcess

DataSharingProcess

Portfolio/Scheme/OfferAllocationProcess

AdminProcesses

ConferenceRoomBooking

Travel Desk Utilities likeVisiting CardRequest

Roaster SupplyChainPlanning

TechnologyScreening

SalesPlanning

Page 19: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Regulatory Compliance

• Centralized repositories for all documents andevidence of compliance

• Dashboards for easy review of adherence toprocesses

• Definition of workflows for executing test plans andmitigation strategies

• Maintenance of audit trails for each complianceactivity

• Collaborative environment for quick remedialprocedures

• Workflows for reviews and self-assessment ofprocesses, risks and associated controls

Robust BPM platforms provide broad compliance frameworks as well as powerfulinternal controls methods to meet sustained and long-term returns oninvestments in BPM.

Slide 19

• Centralized repositories for all documents andevidence of compliance

• Dashboards for easy review of adherence toprocesses

• Definition of workflows for executing test plans andmitigation strategies

• Maintenance of audit trails for each complianceactivity

• Collaborative environment for quick remedialprocedures

• Workflows for reviews and self-assessment ofprocesses, risks and associated controls

Page 20: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Introducing Wonderware Skelta BPMS

Slide 20

Page 21: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

PROCESS DESIGNERPROCESS DESIGNER ENTERPRISE QUEUESENTERPRISE QUEUES

ENTERPRISECALENDAR

ENTERPRISECALENDARLIST DESIGNERLIST DESIGNER

QUEUESQUEUES

CALENDARCALENDAR

SOASOA

TASK DELIVERY ONMOBILE

TASK DELIVERY ONMOBILE

• 100 % WEB BASED

• 100% EMBEDDABLE

• Microsoft Based Stack

ADMIN AND MANAGERPANELS

ADMIN AND MANAGERPANELS

DELEGATION ANDASSIGNMENT

DELEGATION ANDASSIGNMENT

What is Wonderware Skelta BPM?

SOPSTANDARD

OPERATING MANNULOR WRITTEN

PROCESS

SOPSTANDARD

OPERATING MANNULOR WRITTEN

PROCESS

Slide 21

SKELTA BPM

PROCESSDOCUMENTATION

PROCESSDOCUMENTATION

PROCESSEXECUTION

PROCESSEXECUTION

PROCESSMONITORING

PROCESSMONITORING

PROCESS DESIGNER

PERSONALISED TASKDASHBOARD

PERSONALISED TASKDASHBOARD

ENTERPRISE QUEUES

BUSINESS ANALYTICSAND MONITORING

BUSINESS ANALYTICSAND MONITORINGFORMS DESIGNERFORMS DESIGNER

PROCESSIDENTIFICATION

PROCESSIDENTIFICATION

PROCESSDEFINITION

PROCESSDEFINITION

PROCESS DESIGNERPROCESS DESIGNER

ADMIN AND MANAGERPANELS

SOPSTANDARD

OPERATING MANNULOR WRITTEN

PROCESS

Page 22: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Wonderware Workflow—built on SkeltaBringing Business Process Management to your industrial operations

Enterprise Control System Connectors

FoxboroControl Software

ArchestrA SystemPlatform

WonderwareMES

WonderwareEMI

WonderwareIntelaTrac

3rd PartyApplications

EnterpriseConsole Mobile Phones Outlook PDA Desktop Messenger CustomInTouch

Slide 22

Slide22

Engine Process Management IntegrationForms BAM/KPI

BPM/Workflow Services

Backoffice IntegrationEnterprise IntegrationMicrosoft Integration

FoxboroControl Software

ArchestrA SystemPlatform

WonderwareMES

WonderwareEMI

WonderwareIntelaTrac

3rd PartyApplications

Page 23: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Workflow Application - Plastics Manufacturing

Maintenance eventoccurs at shop-floor

Event automaticallycaptured and context

prepared

Communication withcontext sent toMaintenance

Maintenance notified( SMS, Email )

Maintenanceperforms inspectionand submits report

Communicationshared with Supervisor

Decision toHOLD

production

Concurrentcommunication withProduction Scheduler& EAM Application

Supervisor notified( SMS, Email )

WorkflowInitiated

N Y

BPM

Slide 23

Decision toHOLD

production

Concurrentcommunication withProduction Scheduler& EAM Application

Maintenance ordercreated in EAM app.

Scheduler updatesproduction

schedule

Maintenance Tech.completes order

Productioncontinues

Communication withMaintenance Tech.

Maintenance Tech.receives maintenance

order on mobile device

Concurrentcommunication withProduction Operator& EAM Application

Maintenance orderclosed in EAM app.

Production Operatornotified to start

production

BPM

Page 24: Shifting the Paradigm on BPM Softwareiom.invensys.com/EN/userGroupsPresentationsDallas2013/General/G… · GEN-18 Shifting the Paradigm on BPM Software ... • Measuring ROI • Process

Thank You!

Slide 24