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SHINE A LIGHT SUPPORT SERVICE

Supporting Families with Children with Cancer in Coventry and Warwickshire

INFORMATION PACK

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Shine a Light Support Service

Welcome to Shine A Light Support Services! Shine A Light Information Pack Content:

1. Welcome letter Page 3

2. Trifold Leaflet (insert)

3. Volunteer Fact Sheet Page 5

4. Sponsor Fact Sheet Page 7

5. Donate Fact Sheet – including our ‘Donor Promise’ Page 8

6. Fundraise Fact Sheet Page 10

7. Charity Partner Fact Sheet Page 12

8. Events/Calendar Fact Sheet Page 14

9. Frequently Asked Questions (FAQS) Page 15

10. Application form to become a volunteer Page 19

11. Regular Giving Form 1

12. A-Z of Fundraising Ideas Page 23

Also available on request:

1. Donate a legacy in your will guidelines

2. Fundraising Pack including and Coffee Morning Fundraising Pack

3. Sponsorship Pack

Registered Charity 1171090 Phone: 07966 089805 E-Mail: [email protected]

www.shinealightss.org.uk Just Giving Page: www.justgiving.com/shinealightsupportservice

SHINEALIGHTSUPPORTSERVICE SHINEALIGHTCOV SHINEALIGHTSS Shine A Light Support Service

mailto:[email protected]

http://www.shinealightss.org.uk/

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1. Welcome to Shine A Light Support Service! We would like to introduce our services to you: We support families affected by childhood cancer from diagnosis for as long as they need us. We do this in different ways: Our services include: » Open house drop in sessions » Parent and toddler groups » Teen social group » Activity days and day trips » Home visits » Provision of refreshments for the paediatric oncology clinic at UHCW » Activity and therapy sessions for parents at our family centre in the centre of Coventry We are always looking for new families to support and our personal, confidential initial chat will explain in more detail how we help the whole family. We are able to help these families thanks to donations, volunteers, sponsors and fundraising. If you would like to help us there are different ways in which individuals, groups and associations, schools and education establishments, corporate and organisations can help our cause:

VOLUNTEER SPONSOR DONATE

FUNDRAISE CHARITY PARTNERSHIP EVENTS

Full details of these are included in our pack – and are available to download from our web site. Here are 3 reasons to support Shine A Light Services: 1. We are a local charity – the help we provide helps families in the Coventry and Warwickshire area.

2. Thankfully 8 out of 10 children now survive cancer but it remains the leading cause of death from a

single disease among children and young people in the UK, and often leaves survivors with other health conditions which will affect them for the rest of their lives. * Our services are designed to support children and young people between the ages of 0-24 and their parents and siblings, throughout this devastating and life changing experience. We will offer support to families from the date of diagnosis for as long as they need us.

3. The services we provide enable families to stick together through the tough times and meet other families in similar positions with whom they can become friends and offer mutual support.

*Statistics taken from CLIC Sargent facts and figures page.

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How can you get involved?

1. We have lots of opportunities for volunteers to get involved on an ad hoc or regular basis. 2. We are always looking for sponsorship which can be in the form of products, services and donations 3. We welcome regular and one-off donations 4. We support people and organisations who wish to fundraise for us in many ways 5. If you are looking for a chosen charity – please consider us – there are lots of ways in which we can

work together 6. Events are a great opportunity for us to spread the word about our services, as well as raise the all

important funds so if you would like to hold an event with our support please get in touch. What do you receive in return? There are many ways in which you can be rewarded for helping us – if you volunteer you can learn new skills, meet new people and get real job satisfaction when you accomplish tasks that are helping us to help the families. From a corporate point of view volunteering offers great team building and motivational opportunities too. When you donate or fundraise for us we support you and ensure that you know how the funds raised are used and we will help in any way that we can to ensure that this is easy for you to do. The chance to work with a recognised charity offering support to families faced with childhood cancer. Your support really does make a difference. We will promote you/your organisation in a suitable way, to ensure the recognition you deserve and we are happy to run joint projects and events and use our PR service and social media channels to inform the general public about this. We look forward to hearing from you! Thank you Sam Schoolar Chair of Shine a Light Support Services

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3. Volunteering Opportunities with Shine A Light Support Service!

Here are our top 3 reasons to volunteer for Shine A Light Services: 1. We are a local charity – the help we provide helps families in the Coventry and Warwickshire area.

2. Thankfully 8 out of 10 children now survive cancer but it remains the leading cause of death from a single disease among children and young people in the UK, and often leaves survivors with other health conditions which will affect them for the rest of their lives. * Our services are designed to support children and young people between the ages of 0-24 and their parents and siblings, throughout this devastating and life changing experience. We will offer support to families from the date of diagnosis for as long as they need us.

3. The services we provide enable families to stick together through the tough times and meet other families in similar positions with whom they can become friends and offer mutual support.

*Statistics taken from CLIC Sargent facts and figures page.

Volunteers make a massive difference to people and communities all over the UK. Shine A Light volunteers help to keep our centre running 5 days a week and are also involved in outreach activities. They help us to launch and manage new projects, they are involved in the community and fundraising events, they help to keep things running smoothly with admin and book-keeping skills and they keep our centre clean and well maintained.

Volunteer with your colleagues, friends, and family or on your own to meet new people….. You can volunteer regularly, or at events or as a one-off. We will ensure that you have a worthwhile experience and achieve during your time with us.

Here are some great reasons to volunteer for Shine A Light:

Employability – volunteering looks great on your CV and you can learn new skills References – It can be a great way of getting up to date references and fill in gaps in your work experience New Skills – what a great way to try something you have never done before? You may want to change direction and this experience can give you just the opportunity to test out lots of different roles for free! Training – we offer training to our volunteers and run our own in-house training courses to help you to make the most of volunteering which in turn helps the families we support. Improve confidence – just helping others and working alongside others can boost your confidence, never mind the actual benefits such as the results of your hard work – your achievements are a great way to move forward Team Building – for companies and organisations volunteering can be a great team building experience New People – grow your circle of friends and help out at Shine A Light at the same time. Volunteering with people who are as passionate about a cause as you are is a great way to meet like-minded people. Improve your health – Getting out and about, working, thinking and learning all ensure your brain and your body is getting a workout

Here’s what our volunteers have to say:

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“I became unemployed and I found it hard to even get an interview – volunteering at Shine A Light has given me a reason to get up and out of the house because I know I am making a difference by my actions. It has also taught me that it is a great way of improving my self confidence and learning new skills. One of the really great benefits is the lovely people I have met and who I have enjoyed volunteering with. Even when I get a job I will still volunteer for Shine A Light as it has been a pleasure to offer my services to this worthwhile cause and a bonus to feel more positive and part of a team.” “Volunteering typically means giving up your free time to a charity but volunteering at Shine A Light doesn't feel as if you are giving up anything at all. Working with Sam, Marie and the team is an absolute pleasure and everyone is united towards one goal of ensuring the charity is helping as many families as possible through the difficult time they face before, during and after their fight with cancer. Seeing those happy smiles is what makes volunteering at Shine A Light worth every second.” So what type of volunteering roles are we looking to fill? There is lots of support available for willing volunteers! You can volunteer a few hours a week, a day a week, at events, on an ad hoc basis or more often. Once you apply to volunteer we will hold an interview and discuss how we can work together. We have full policies and procedures in place and the facility to carry out DBS checks for all roles that require this. We also pay reasonable expenses and offer induction, training and we can give you references for regular volunteers too. Take a look at the roles and if you have something different to offer that’s not on the list we would love to hear from you. Volunteering can take place in our centre in Coventry, at events and you could be working with families affected by childhood cancer if you wish, or in more behind the scenes roles.

Volunteer Roles

1. Volunteer co-ordinator (Trustee) 2. Human Resources (Trustee) 3. PR Manager (Trustee) 4. Administrators 5. Bookkeepers 6. Centre Manager 7. Bid Writers 8. Cleaners 9. Receptionists 10. Communications Co-ordinator 11. Fundraising Co-ordinator 12. Events Co-ordinator 13. Marketing/web 14. Sponsorship Co-ordinator 15. Donations Co-ordinator 16. Telesales Volunteers 17. General Volunteers 18. Graphic Designer 19. Crafts Facilitators 20. Drivers 21. Yoga Instructor/Therapist or similar 22. Fitness Instructor 23. Search Engine Optimisation co-ordinator 24. What can you offer??? Please get in touch!

COMPLETE A VOLUNTEER APPLICATION FORM FOUND AT THE BACK OF THIS TODAY and TAKE A LOOK AT OUR FREQUENTLY ASKED QUESTIONS AT THE END OF THIS PACK TOO As a Shine A Light Volunteer, you can be sure of a warm welcome, a friendly team and the opportunity to learn new skills and put your existing ones into practise if you wish.

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4. Sponsor Shine A Light Support Services!

Sponsorship takes many forms and can be a great benefit to you and your organisation in many ways

Promote wellbeing and a healthy lifestyle Team building and corporate fun days make great sponsored activities

These and more ideas can form the basis for a great event such as a mud run or cycle event giving everyone the opportunity to be involved and raise money for a great cause at the same time. Sponsor Us or Sponsor people who are fundraising for us – eg: provide tee shirts for events with your name on to promote yourself Get Sponsors for yourself for an event such as a fun run, mud run etc and donate the money to us Organise an event to sponsor us such as a fun day, coffee morning etc Would you like to sponsor us? We can make this an easy process for you – Publicity is often an important part of sponsorship and we will help you to promote this through all our regular channels such as web site, in our centre, at open days and in the press and on social media


Please share and interact with us! REQUEST A SPONSORSHIP PACK TODAY: Call: Phone: Phone: 07966 089805 E-Mail: [email protected]

Why not do a Mud Run for Shine A Light?


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5. Donate to help Shine A Light Support Services! We welcome regular and one off donations from individuals, associations, schools and educational establishments, companies and organisations. Take a look at our ‘Donor Promise’ below. There are also advantages involved in donating such as tax relief – please contact your accountant for more details. Our Regular Giving fact sheet and form are at the end of this pack or you can visit our Just Giving page

What would you like to donate? TIME - VOLUNTEER If you would like to volunteer – we have a comprehensive volunteer policy – contact us for details MONEY - Click Donate on our web site! Or visit Just Giving: www.justgiving.com/shinealightsupportservice If you would like to donate money – let us show you how we use the money we receive in donations and why it is so important to us. We welcome one off and regular donations. PRODUCTS If you would like to donate goods such as your products, (eg games for our welcome packs shown to the right that we give to new families), supplies such as equipment and stationery for our office, refreshments and vouchers for refreshments, etc, SERVICES If you would like to donate your services such as restaurant, trades, fundraising, expertise etc we would be happy to hear from you and discuss ways in which we can make the most of your offer. LEGACY Many people leave a gift to charity in their will. As your will is a legally binding document, and the subject of charitable legacies can be complex, it’s sensible to seek professional help when making a legacy in your will. If you would like to leave a legacy to Shine A Light Services please contact us for the information you will need to enable you to do this – ask for our guidelines sheet.

The money you raise can help us to pay for lots of different things and here are some examples:

Amount What this will pay for £30 One counselling session to help families through this distressing time

£125 Will provide one family welcome pack that we deliver to families that have a child that has been diagnosed with cancer. The welcome pack including sweets, a throw, a popcorn maker, a DVD and a board game as well as a voucher for a take away!

£300 A night out for our Teenagers. Our teen group enjoy a variety of activities such as bowling, cinema, a meal out etc thanks to the donations of our generous supporters. It’s a great way for them to relax in a comfortable atmosphere and have a bit of fun.

£50 A print run of leaflets or posters promoting our service to be distributed to hospitals and clinics or A print run for leaflets/posters to use to promote a coffee morning or event

£500 This will enable us to run a fun event for our families such as quiz nights etc and for this we can provide all refreshments and an activity

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Shine A Light Donor Promise Our Promise to You

We promise to update you on the impact of your gift. We will always be clear about why we need your support and report transparently about the difference your gift is making. We promise to keep you updated about the vital work that you fund and keep you informed about wider developments such as events and news, fundraising initiatives, and functions. We will work to ensure you receive the right level of communication regarding your gift. If you have a preference as to how we contact you, or would like to opt out of particular communications, please get let us know so that we can communicate effectively. When we contact you or send you information it will be because we believe it will enable us to continue/expand our important work and be of interest to the majority of people who receive it. We want you to feel inspired to support us and we promise to treat you with respect; ensuring that anyone who asks for or takes a donation on behalf of Shine A Light Services shows the greatest understanding and respect for our supporters and the general public. We will include regular opportunities for you to tell us if you want us to change the way we communicate with you and we will make this process as easy as possible. We will spend the money you entrust to us wisely. And we will not waste money on unnecessary communications or fundraising activities. If you tell us that you do not want to receive information we will act on your wishes. We will follow guidance from the Information Commissioner’s Office (ICO) so that phone calls, texts or email will stop within 28 days and postal communications within two months. We will not sell, trade or swap your personal details with any other organisation. We won’t ever put undue pressure on you to make a donation to us. If you don’t want to make a gift or wish to cancel a regular gift then we will respect your decision. We will take any complaints you make seriously; following our complaints policy (available on request). If at any point, we realise that we have broken any aspect of this promise, we will let you know and take affirmative action to avoid any future breaches of this promise. This promise will evolve and develop as we listen to you, our donors. Please let us know how you prefer to be contacted: Your name

Your Organisation Your Position (If appropriate)

Please contact me by: (please circle or tick 1 or more methods) Telephone email post

Your email address: Your telephone number:

Your postal address including post code:

Thank you

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6. Fundraise to help Shine A Light Support Services!

How easy do you find it to give to charity? Do you wish you could raise money through your actions that will have a far reaching effect? The Benefits of Fundraising with Shine A Light If you would like to fundraise for us: there is lots of useful information available and we offer support, suggestions, tips and guidelines too. Please put the following points as bullet points

Information: Ask for a ‘Fundraiser Pack’ and learn in detail how you can support Shine A Light

Guidelines: Learn how to make your fundraising straightforward and how to ensure you are not overlooking anything that may be important with our handy checklists and tips

Suggestions: We have lots of suggestions on our A-Z of Fundraising Ideas in the ‘Fundraiser Pack’

and we are always looking for new ideas so please discuss your suggestions with us

Support: Straightforward support on the phone, in person or by email – we even make it easy to send in your donations – just put the amount into your bank account and pay through our Just Giving Page www.justgiving.com/shinealightsupportservice


Amount What this will pay for

£30 One counselling session to help families through this distressing time





There are lots of ways in which you can fundraise including: Proceeds from Auctions and raffles If you are holding an Auction or raffle and you are looking for a good charitable cause then look no further! We are happy to work with you to provide support in regular or at one-off fundraising events. This is a great way to increase revenue for us and heighten awareness of our charity. Download a charity fundraising pack for details – it’s easy to pay in your funds through Just Giving or directly into our bank account.

Family Welcome Pack

http://www.justgiving.com/shinealightsupportservice

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Donating Raffle and Auction Prizes We are always looking for raffle and auction prizes and the offer of services as prizes too so if you have some ideas or some items that you think would make great prizes, or can provide us with a voucher etc we would love to hear from you! Individual fundraising door to door, email, face to face charitable collections etc... Charitable Collections are a common method of raising money for charity, particularly amongst volunteers. They can be particularly effective because they:

offer a positive opportunity for the general public to participate actively in supporting fundraising organisations within their own community

enable supporters to raise funds for all sorts of fundraising organisations in an ethical and secure manner

provide an important mechanism for information exchange between fundraising organisations and their donors

Please contact us to discuss this as you will need permission and there are strict guidelines to adhere to Partnership fundraising – grants trusts and partners – find out more on our web site charity partnerships page. Event Fundraising Organising events as a means of fundraising can be a great way to involve an array of different people and the community as a whole and benefit the families that Shine A Light support. If you would like to help us by running an event that will raise funds for our work and raise awareness to we would be glad to offer you support. It can mean fun for you and your friends, colleagues, family and is a great way for us to widen our audience and increase our supporter base. Coffee and cake anyone? Coffee Morning! We have a great coffee morning fundraising pack which makes it really easy for you to raise money for us! We also hold our own events so keep up to date by

following us on social media! SHINEALIGHTSUPPORTSERVICE

SHINEALIGHTCOV SHINEALIGHTSS Shine A Light Support Service

Digital Fundraising Online communications can be used for a variety of means, including campaigning, raising awareness of ways in which you can donate – helping us to promote our events and news through social media and appropriate web sites is a great way to contribute.


Please share and interact with us! To donate please visit our Just Giving Page www.justgiving.com/shinealightsupportservice Or complete our Regular Giving Form which can be found at the end of this pack REQUEST A FUNDRAISING PACK TODAY: Call: Phone: 07966 089805 E-Mail: [email protected]



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7. Become a Charity Partner of Shine A Light Support Service!

Our corporate partners are an important part of our work and we recognise that there are advantages on both sides. We are always looking for companies and organisations who want to make a difference to people’s lives by choosing us as their Charity Partner. At Shine A Light we don’t just help the child who is suffering from cancer, we help the whole family and our partners play a crucial part in this.

We are aware that the impact of having a child with cancer hits the whole family, from the shock of diagnosis, for many years past the end of treatment. Impact is both financial and emotional and part of our ethos is recognition of the whole family unit in every area of support we offer.

We believe this is important to the ongoing care needed and we feel that by helping the family as a whole we are meeting needs that cannot be currently met by other service providers including the NHS.

Transforming lives Your contribution matters to us and our service users. We can demonstrate the impact of your partnership, how it is helping to transform lives, by reporting on what a huge difference you will make to the children we support.

Flexible, balanced partnerships We understand that for you to support us we have to be able to work together in a mutually beneficial way. We welcome the opportunity to listen to what you would like to achieve as a partner and how you would like to make a difference. We will then offer suggestions of support and ways in which we can help you to meet your goals, thus helping our families. Together we can achieve and make a difference to the lives of families with children with cancer. Contact us now for an informal discussion!

Employee engagement By involving your employees in a partnership with us, you can develop more cohesive teams through team building, boost staff morale and increase staff retention. We want to help you to ensure that your company profile is heightened and that your company is a desirable place to work, thus attracting good candidates for roles you may wish to fill. We can offer some great ideas and we have lots of contacts and we can introduce you to companies and organisations that manage teambuilding days with a difference.

Strategic and Operational Level We want to create a win-win situation for our partners and ourselves, and we do this through working with you at a Strategic level to achieve your goals and also at operational level, where we can work with you and your staff to make a difference to the families that we support. Brand values and collaboration Sharing values and understanding how we can collaborate to our mutual benefit will ensure that we are delivering change that will impact those who need it most. So how can we work together? Here are some general suggestions but please feel free to discuss your own ideas with us as we are always looking for new and improved ways of working with our partners

Time - Volunteering – one off, regularly or for projects – we have a wide range of opportunities and welcome the chance to discuss any specific ideas and services/skills you may wish to offer

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Fundraising – from coffee mornings and bake sales etc to organising a charity event – we welcome them all and offer maximum support Events – this is a great way to involve your staff, your clients and the local community – ask for a copy of our coffee morning fundraising pack today! Sponsorship – eg: running a half marathon, climbing Snowdon or any sponsored event Donations – there are lots of ways in which you and your staff can donate:

Products and services – products such as stationery, vouchers for your products and services etc. We also offer our newly registered families a welcome pack, this could be something that you contribute towards in products or in funds or why not offer raffle or auction prizes? Money - regular direct debits to one off donations which can be used to support our families and you could set up a workplace giving scheme – contact us to find out how Legacy – in your will to help the charity in the long term to continue its work Expertise – we are always glad when people offer an area of expertise



£30 One counselling session to help families through this distressing time





To donate please visit our Just Giving Page www.justgiving.com/shinealightsupportservice

Alternatively you can set up a regular donation by completing the form here:

https://www.justgiving.com/donation/direct?process=1&queryId=YwBoAGEAcgBpAHQAeQA9ADIAMw

A3ADUAMAAyADcA

Or complete the Regular Giving Form at the end of this Information Pack


https://www.justgiving.com/donation/direct?process=1&queryId=YwBoAGEAcgBpAHQAeQA9ADIAMwA3ADUAMAAyADcA

https://www.justgiving.com/donation/direct?process=1&queryId=YwBoAGEAcgBpAHQAeQA9ADIAMwA3ADUAMAAyADcA

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8. Events: Run an event for Shine A Light! We are always looking for companies, groups and individuals who would like to run an event to raise money for us or use their own event to raise money for us. We offer help and support to ensure that the event runs smoothly and we promote this through our web site and social media, offer help at the event if required (eg volunteers etc) and any other type of support that may be required. On our web site you will find a list of events that may be useful as a starting point and we also have an A-Z of fundraising list at the end of this pack. If you have your own ideas then great! Please get in touch so that we can discuss these and how we can work together for the benefit of the families that we support. In the past we have held summer and Christmas Fayres, a Ladies night and other events that have raised money for the charity. Whilst we are organising our own events we are taken away from our main work so any offers to do this on our behalf are always welcome! Coffee and cake anyone? Why not hold a Coffee Morning! We have a great coffee morning fundraising pack which makes it really easy for you to raise money for us! We also hold our own events so keep up to date by following us on social media Please get in touch to discuss your ideas – and ask for our A-Z of suggestions and our Fundraising pack! Visit the Events calendar on our web site and follow us on social media for up to date information.

SHINEALIGHTSUPPORTSERVICE SHINEALIGHTCOV SHINEALIGHTSS

Shine A Light Support Service Please share and interact with us! Some of our events

3 Peaks in a week 2017

Charity Ball Easter Coffee Morning

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9. Frequently Asked Questions

What does Shine A Light Support Service Do?

Shine A Light Support Service provides much needed support to families in Coventry and Warwickshire who are affected by childhood Cancer. Our services are designed to support children and young people between the ages of 0-24 and their parents and siblings, throughout this devastating and life changing experience. We will offer support to families from the date of diagnosis for as long as they need us. We need volunteers, donations, fundraisers, sponsors and charity partners

Why volunteer?

There are huge benefits to volunteering from increased motivation and learning new skills to achieving satisfaction and recognition for a job well done. Our volunteers enjoy the time they spend with us and there are lots more advantages for regular volunteers such as references, training etc. For companies and organisations helping us can be rewarding for your staff as well as helping with team building and giving a positive focus and incentives. This can easily be linked to fundraising!

How can I volunteer?

We've got lots of volunteer vacancies include regular and one off volunteering opportunities and details and application forms can be downloaded from our web site. You can also email [email protected] or call 07966 089 805 if you prefer. Once you have submitted your application form, we will contact you with details of the selection process. If you would like to volunteer for one of our events we would love to hear from you.

Can my company support SAL?

Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. Additionally, you could look at signing up to be a Charity Partner. Please email [email protected] or call 07966 089 805 for more information

What skills and experience do I need?

We welcome everyone who wishes to help and we can offer a huge variety of roles to suit your capabilities – if you would like to offer a certain skill or service please talk to us – for a list of volunteer roles please see the volunteer page of our web site or email: email [email protected] or call 07966 089 805

Does it matter if I have no experience in this sort of work before?

No, many of our volunteers work with us in a different capacity to their regular skills and on roles that they have never tackled before. This is one of the many reasons why people enjoy volunteering so much. However, if you have a skill, qualification or area of interest that can be applied within the Charity then we would do our best to match one of our roles to suit your interests and capabilities. Download an application form today from our web site volunteer page or email [email protected] or call 07966 089 805

What are the benefits of Volunteering?

You will have a great feeling of satisfaction through making a valuable contribution to the lives of families with children with cancer. Volunteering can be a great way of helping you in your studies and coursework. We work with lots of students and can provide references on request for regular volunteers Boost your career prospects. Make new friends and have fun! Learn new skills and gain experience in different areas

How much time to I need to give?

This would depend on both the needs of the role and the time you have available to volunteer. You can talk about this at the interview. We value whatever time you can give to us.

Do I have to volunteer regularly?

No! You can volunteer on an ad hoc basis, or to suit your spare time or you can volunteer on a regular basis. We understand that people have educational, caring or parental responsibilities. Our volunteers get job satisfaction from helping us so whatever you decide to do; you will make a real difference and help us to support families with children with cancer every year.

How old do I need to be?

If you are under 18 (min 13) you can volunteer at our centre and at events. If you are under 14, you must volunteer with a parent/guardian. Under 18s must have parental consent to





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volunteer in with us. There is no upper age limit.

Will I need references?

Yes we ask every volunteer to complete our application form and you will need to provide details of two people who can give you references

How do I apply?

Simple! Download an application form from the volunteer page of our web site email [email protected] or call 07966 089 805 to discuss the next steps

Will I have to have an interview?

Our volunteering opportunities usually require an informal interview. We will ask you to complete an application form before your interview and we will discuss what you would like to do as a volunteer as well as discussing the time that you have available. We will take up two references

What will I be doing?

There are many different roles available such as administrative help, bookkeeping, cleaning, fundraising etc – take a look at the roles:

Volunteer Roles

1. Volunteer co-ordinator (Trustee) 2. Human Resources (Trustee) 3. PR Manager (Trustee) 4. Administrators 5. Bookkeepers 6. Centre Manager 7. Bid Writers 8. Cleaners 9. Receptionists 10. Communications Co-ordinator 11. Fundraising Co-ordinator 12. Events Co-ordinator 13. Marketing/web 14. Sponsorship Co-ordinator 15. Donations Co-ordinator 16. Telesales Volunteers 17. General Volunteers 18. Graphic Designer 19. Crafts Facilitators 20. Drivers 21. Yoga Instructor/Therapist or similar 22. Fitness Instructor 23. Search Engine Optimisation

co-ordinator 24. What can you offer???

Please get in touch! COMPLETE A VOLUNTEER APPLICATION FORM TODAY!

Where will I be working?

You will be based at our Coventry Centre unless there is a specific event or outing.

Who will I be working with?

With Trustees, other volunteers and you may be working with the families that we help, depending on your role and your preferences

Can I volunteer with my family and friends?

Yes we welcome groups and we will play to your individual strengths to ensure you get the best volunteering experience

Will volunteering affect my benefits?

No, you can volunteer and still receive your benefits. Read the DWP guide to volunteering on benefits.

I already have a UK visa/work permit and I am based in the United Kingdom. Can I volunteer?

Most UK visas allow people to volunteer, although some may have restrictions to the number of hours you can volunteer. If you are not sure if your visa allows you to volunteer we suggest you contact the UK Border Agency. Please note that Tourist/ Visitor visas and Student Visitor visas (usually students visiting for 6 months or less) do not allow people to volunteer


https://www.gov.uk/government/publications/volunteering-while-getting-benefits-leaflet

https://www.gov.uk/government/publications/volunteering-while-getting-benefits-leaflet

https://www.oxfam.org.uk/get-involved/volunteer-with-us/volunteer-faqs#question-find-out-all-about-volunteering-opportunities-at-oxfam-with-our-frequently-aske-3








http://www.ukba.homeoffice.gov.uk/

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Do I need qualifications?

Not necessarily! Depending on the role you are applying to do it will make sense if you have some qualifications and experience, but there are lots of roles that we can help you to learn if you are willing to give us your time!

I am a refugee People who have refugee status or have exceptional leave to remain are allowed to do any type of work, including voluntary work. You may have a letter saying that you must not engage in paid work - but this does not apply to roles that are voluntary and you are entitled to receive out-of-pocket expenses.

I have a disability

We welcome everyone. If you have a disability or additional needs that you think may affect your volunteering then please contact us and we will be glad to chat.

I have a criminal record – can I volunteer?

The reason for your criminal record may affect your ability to become a volunteer with Shine A Light. We would ask you to fill in and application form and declare this and then it would be discussed at interview.

Do I need to be DBS checked?

This will depend on the volunteer role that you are looking to do. If you are working with children or vulnerable adults, you can expect to be asked to complete a Disclosure and Barring Service (DBS) check.

Will I be trained?

Depending upon the role you will receive training – we have set methods and procedures for various roles and these will be explained to you and a copy of the procedure given to you to help. You will always be with someone that can help and we would never expect you to feel uncomfortable in any role.

Will I receive a reference?

Yes – we are happy to give references for people that volunteer with us regularly

I work full time, will I still be able to volunteer?

Yes! If you cannot help during your working hours then we are bound to need your skills at events and such like so please download an application form!

How do I register my interest as a volunteer?

Download an application form from the volunteer page of our web site email [email protected] or call 07966 089 805 to discuss the next steps

Will my expenses be re-imbursed?

As a volunteer you will not receive any payment for your work but we pay reasonable travel expenses if required. Please contact us if you would like to discuss further

How can I help at events?

A wide range of roles from meeting and greeting to selling raffle tickets and handing out food and drink. It really depends on the event but we always need lots of volunteers so we can be sure to find something to suit you! Contact us to find out more

I want to give a donation – what do I do?

You can make a one off donation or a regular donation (or both!) Just click on the donate button on our web site or go to www.justgiving.com/shinealightsupportservice

I want to leave a donation to you in my will – how do I do this?

We are glad you wish to leave us a bequest, for all the information you need we have a fact sheet regarding legacies – please email [email protected] or call 07966 089 805 to discuss your legacy

How can I help Shine A Light?

There are many ways in which you can help – we are always looking for volunteers, donations, fundraisers, sponsors and charity partners. Take a look at our web site for full details or ask us for a copy of our Information Pack by emailing [email protected] or call 07966 089 805





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I want to fundraise what do I do?

Take on an active challenge or organise an event - Thinking about running a marathon, taking on a skydive, or conquering the Three Peaks? Take on a challenge for Shine A Light and help us to continue supporting families faced with childhood cancer. We’d love to have you on our team and we’ll do everything we can to support you all way! There are so many different ways to take on a challenge – give us a call today and visit our Fundraising page. Donate raffle prizes or organise raffles and auctions with the proceeds to Shine A Light

How can I help in other ways?

If you follow us on social media and tell your friends, family and colleagues about us that would be great – join our mailing list for more regular updates email [email protected] or call 07966 089 805 and ask to go on our mailing list

Social Media – how do I follow you?

SHINEALIGHTSUPPORTSERVICE SHINEALIGHTCOV SHINEALIGHTSS Shine A Light Support Service Please share and interact with us!

I would like to give you some products to help

Please contact us with details of the products to discuss a good time to arrange this

I would like to donate a proportion of my income to Shine A Light

We welcome monthly, quarterly or annual payments and these can be made by cheque or direct debit or bacs. Please contact us for details email [email protected] or call 07966 089 805 and ask about regular donating. Your employer may already have a scheme so check with them too.

How can I keep up to date with your news, events and progress?

Join our mailing list for our monthly newsletter Follow us on Social Media Check our web site regularly

I want to sponsor you - what do I do?

Contact us to discuss how you would like the sponsorhip to work – do you want to offer goods or services, carry out an event or a sporting challenge? We would love to hear from you – take a look at the Sponsor page of our web site

How do I work with you as a business?

Fundraise, Donate, Volunteer, sponsor or become a charity partner – we are open to discussing how you can help and what we can do to support you please get in touch! Email [email protected] or call 07966 089 805.

What is a charity partnership?

When we work with a company or organisation on a regular basis to provide mutually beneficial opportunities we are pleased to recognise these companies and organisations as our charity partners. Please get in touch! Email [email protected] or call 07966 089 805.

I would like to organise an event for you – what do I do next?

We welcome all events and we have a calendar and an A-Z of fundraising ideas pack with lots of events that you could organise on our behalf – contact us to discuss your ideas Email [email protected] or call 07966 089 805 and ask for our A-Z of fundraising ideas !






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10. Volunteer Application Form

Full Name Including Title:

Present appointment: (Job title, department, and organisation.) / studies / other status:

Current address: Telephone number(s): Email address:

Qualifications:

Previous and other appointments: (Include previous appointments in the last 5 years and other current appointments.) * continue on back if needed

Charity/voluntary experience :

Training or relevant skills suitable for charity work: (Details of any relevant training in voluntary/charity sector, give the date of the training.) Why would you like to volunteer with Shine A Light?:

How soon can you start:

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If you are disabled, please give details of any special arrangements or adjustments you would require to attend interview and when volunteering.

Do you smoke?

Referees: Please give the names and contact details of two referees. These should be people who have known you for at least 2 years. They must not be related to you, e.g. your Brother, Aunt, Sister-in-law, but should be someone who can tell us about you as a person e.g. your tutor, your neighbours, your current or previous employer:

Disclosure: Shine A Light Support Service undertakes to discuss any information revealed in a Disclosure with the person seeking voluntary work before withdrawing a conditional offer from volunteering.

Having a criminal record will not necessarily bar an ex-offender from volunteering with Shine A Light Support Service. This will depend on the nature of the position and the circumstances and background of the offence.

Rehabilitation of Offenders Act 1974

In order to protect the public, the post for which you are applying is exempt from Section 4(2) of the Rehabilitation of Offenders Act, 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) order, 1975. It is not, therefore IN ANY WAY CONTRARY TO THE ACT to reveal any information you may have concerning convictions which would otherwise be considered as “spent” in relation to this application. Any such information will be kept in strict confidence, and used only in consideration of your suitability for this post.

Do you have any convictions, cautions, reprimands or final warnings that are not “protected” as defined by the

Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 2013 1198? Yes No

Do you have any convictions, cautions, reprimands or final warnings which would not be filtered in line with

current guidance? Yes No

If yes, please give details:

Does your name appear on the Protection of Children Act List? Does your name appear on the Protection of Vulnerable Adults List? Yes No

Are you a member of the Disclosure & Barring Service (DBS) update service? Yes No

Commitment: We hope that you can volunteer for a long period of time and we will supply references after you have

been with us for 6 continuous months.

I declare that the information given on this form is accurate to the best of my knowledge and that the voluntary placement offered will be subject to the information on this form being correct.

Signed: Date:

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11.

Shine A Light Support Service was created to provide much needed support to families across Coventry and Warwickshire who are affected by childhood Cancer. By setting up a regular gift today you can help make an ongoing difference to the lives of childhood cancer patients and their families.

The money you raise can help to pay for lots of different things for families, here are some examples:


£30 One counselling session to help families through this distressing time £125 Will provide one family welcome pack (see photo) that we deliver to families that have a

child that has been diagnosed with cancer. The welcome pack including sweets, a throw, a popcorn maker, a DVD and a board game as well as a voucher for a take away!




Family Welcome Pack Gift Aid - Don't forget that if you are a UK tax payer, using Gift aid means that for every pound you give, we get an extra 25p from the Inland Revenue, helping your donation go further.

Thank you from The Shine A Light Team

Share your donation idea with your work colleagues – ask us about setting up Payroll Giving

Further copies of this form can be requested by email or downloaded from our web site

Volunteer Donate Fundraise Charity Partnership Sponsor

Please help us to help our service users to much needed support.

To make a regular donation please go to our Just giving page https://www.justgiving.com/shinealightsupportservice and click on ‘Make a Monthly Donation’ or follow the link from our web site.

It takes a few minutes to set up but it will make such a difference to the work we can do to help local families for the future.

Regular Giving Form

https://www.justgiving.com/shinealightsupportservice

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I would like to become a Regular Giver Start Date:

I will donate to Shine A Light Support Service every month until further notice

Your full name:

Your full address:

Your Postcode:

Your email address:

Your telephone number:

Please choose your monthly amount: £5 ◊ £10 ◊ £15◊ £20◊ Other............... In order for us to set up your regular giving we will require your bank details. Instruction to your Bank or Building Society to pay by Standing Order: Shine A Light Bank details: Lloyds Bank, Rugby Branch Sort code: 30-97-17 Account no: 44910968

To: The Manager (please complete address and post code of your Bank or Building Society here):

Account Holder’s Name:

Branch Sort Code: __ __-__ __ -__ __ Bank or Building Society Account No:

Reference (for official use only)

Instructions to your bank or building society: Please pay Shine A Light Support Service this standing order from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with Shine A Light Support Service and, if so, details will be passed electronically to my bank/building society.

Signed:

Date:

You can boost your donation by 25p for every £1 you donate by letting us know that we can reclaim Gift Aid on your donations.

I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year, it is my responsibility to pay any difference.

◊ I would like Shine A Light Support Service to treat all gifts of money that I make in the future and from

the date of this declaration as Gift Aid Donations. (Please tick)

I confirm that I have paid or will pay an amount of Income Tax and/or Capital Gains tax for each year (6 April to 5 April) that is at least equal to the amount of tax that all charities or Community Amateur Sports Clubs (CASCS) that I donate to will reclaim on my gifts for that tax year. All other taxes such as VAT and Council Tax do not qualify. Further information on Gift Aid can be found on the HMRC web site. Please notify Shine A Light Support Service if you: (1) want to cancel this declaration. (2) Change your name or address. (3) No longer pay sufficient tax on your income and/or capital gains. Please note: If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self Assessment tax return or ask HMRC to adjust your tax code.

Thank you for your support! Please complete and return this form to: Sam Schoolar, Chair of Trustees, Shine A Light Support Service, 1 Homeward Way, Binley, Coventry, CV3 2UR. Tel: 07966 089805 email : [email protected] Registered Charity 1171090 www.shinealightss.org.uk Just Giving Page: www.justgiving.com/shinealightsupportservice

Volunteer Donate Fundraise Charity Partnership Sponsor

Regular Giving Form


http://www.shinealightss.org.uk/


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12. A – Z of Fundraising Ideas

Ideas to get you, your family, friends and colleagues thinking!

Everyone can get involved!

A o Abseil - a group of people could abseil down a local building o Aerobics: sponsored marathon/competition o Antiques fair o Assault course o Arts or crafts stall/exhibition/fair/day o Auctions and Silent Auctions (I have a slip you could use for this)

B o Bad hair/tie day o Baked beans bath o Bake off o Balloon race o Barbecue o Barn Dance o Bingo (or chocolate Bingo) o Bits and Pieces (music quiz) o BMX bike display, or competition o Bonfire o Book/comic sale o Bouncy castle – it could be a sponsored event, eg number of bounces per minute! o Bring and buy sale o Britain’s got talent show

C o Cabarets/talent shows o Car boot sale o Car washing event – during other events??? o Carol singing o CELEBRITY – try to get one o Cheese and Wine event o Chinese new year event o Christmas cards – making and selling them, or selling bought cards o Christmas Jumper Day o Christmas Present Wrapping Service o Christmas Carolling o Cinema – screen a film! o Coffee mornings – see our special coffee morning fundraiser pack! o Collections of money at events o Collections of other things (eg waste paper, bottle tops, coins, stamps) o Competitions o Computer games knockout, best if played in pairs o Concerts/recitals/plays/shows o Cook books – writing a class or school or office cookbook that can then be sold o Cookery contest (eg Ready Steady Cook) o Craft Show o ‘Crufts’ show

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D o Dance marathon o Drawing competition o Dinner dance/ball o Discos/raves o Donkey Derby o Dragon boat race o Dress Down Day o Dry Cornflakes/Cream Cracker-eating contest

E o Easter egg hunt o Easter party o Egg rolling competition o Enterprise Scheme run by students, donate part of profits (eg making and selling cards)

F o Face painting o Fairs, fetes, bazaars, etc o Fancy dress party/day o Fashion show (with clothes made by school pupils or donated by local shops) o Film show/premiere o Fireworks party o Five Kilometre race Make yours stand out with a costume requirement or unusual location o Flower/fruit/vegetable show/sale/display/stall o Foam party – fill paddling or swimming pool with foam and then party! o Football tournament

G o Game shows (eg Stars In Their Eyes, Wheel of Fortune, Blockbusters, Blind Date etc) o Gift Tags and Cards – make from recycled cards and sell o Gigs (local bands play in school) o Giving Tree (Easter or Christmas) o Gladiators/Gladifakers o Golf match o Go-karting o Guess the name of the bear o Guess the weight of the (Christmas) Cake o Gurning Competition o Gymkhana o Gymnastics display

H o Hair beading/plaiting o Half Marathon o Haggis evening (burns night) o Halloween party or disco o Hot-dog/burger stand o How many sweets in the jar

I o It’s a Knockout competition o Ironing – do your friends and family’s ironing o Ice cream sundae making day

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J o Jail or Bail o Judo competition or display o Jumble sale

K o Karaoke competition/display o Keep Fit event o Kite flying o Knit-a-thon

L o Lawn Mow o Line dancing o Litter Pick o Log throwing o Longest chain of paper-clips, line of coins, etc o Lottery – can be Chocco Lotto where numbers are put onto sweet packets

M o Mad Hatter’s Tea Party o Marathon events - table tennis, aerobics, line dancing, badminton, etc (in shift teams) o Midsummer masked ball o Midnight film shows/parties/etc o Mince Pie Bake Off (Christmas) o Mud Run o Mufti/non-uniform/denim/tracksuit/etc day o Murder Mystery evening/event

N

o Nail painting and art o Nature Walk o Networking Event o New Year's Eve dance/party (ask at the Swan they are doing something) o Non Uniform Day/Dress Down Day

O

o Old-time music hall o Open Gardens day or weekend o Open Mic evening

P

o Pancake day race/competition o Parties – school birthday/anniversary, etc o Payroll Giving – pay out of your salary each month – contact us for details o Penalty shoot-out competition – get a celebrity goalie o Penny mile, where coins are lined up and measured – can be done in teams o Pet show o Photographic competitions o Picnic o Pie Throwing contest o Pram push

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Q

o Quizzes – themed, pub etc

R o Races o Random acts of kindness day o Reading Competition o Running o Raffles o Rapping contest, show or sponsored event

S o Saints’ days parties/theme day o Santa’s grotto (doing that) o Santa Dash o School fairs o Scoff-a-hotdog competition (eg ‘who can eat two in the fastest time possible’!) o SELL THINGS people make or donate or buy things and sell them..... o Silly games afternoons: egg & spoon, silly races, wet sponge throwing, etc o Skateboard display o Skills Donation o Skip-a-thon o Sky Dive o Slide evening o Special Lunch event o Sumo Wrestling o Soap episodes show or theme day o Sponsored events (eg bike ride, dance-a-thon, dog walk, knit, kite-flying, headshave,

haircut, hula-hooping, no smoking, rapping, run, salsa-thon, shoe-clean, skip-a-thon, silence, sing, sports match, swim, talk, three-legged walks, walk, watch TV/don’t watch TV, window clean, zumbathon, etc etc etc)

o Sports contests o Stalls at fairs etc (eg cakes, plants, books) – ask at local schools o Steps Challenge o Strawberry and cream tea party in Summer??? o Swap-shop o Switch off – Social Media/Gadgets

T

o Tea party or o Tattoos o Tea Dance o Teddy bears’ picnic (you’ve already thought of that) o Theme days/evenings (eg countries - French, Spanish; soap operas, past-eras etc) o Throwing wet sponges at a person in stocks, great at a summer fair! o Tombola o Top of the Pops show, miming and dancing to chart music o Treasure hunt

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o Trivia night — Host a trivia night at a local pub and have participants pay to play. For extra credit, the pub can donate a portion of proceeds of drinks and food sold.

o Tug of War

U o University challenge

V

o Variety show o Valentine’s event/speed dating

W

o Wacky Races o Wax Off o Whist drive o White Elephant stall o Wild Swim o Wine Tasting or Cheese and Wine o World Record – break one!

X

o X-Files day (Use your imagination – the ideas are out there!) o Xmas fair/party o Xmas Pantomime

Y o Yodelling competition o Yo-yo day o Yogathon

Z

o Zany parties o Zumba Fundraiser o Zip Wire adventure

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