shipboard iso 14001 training

8/3/2019 Shipboard ISO 14001 Training

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ISO 14001 Overview

Princess / P & O / Cunard

Shipboard Awareness Training



September 27, 2005Princess Cruises E.O. Conference

ISO 14001: What is it?

• ISO 14001: a Globally accepted standard for EMS(Environmental Management Systems)

• Developed by the Int’l Organization for Standardization (ISO)

based in Geneva, Switzerland

• ISO 14001: a structured framework for achieving continuousperformance improvement without the need for additionalregulations

• Voluntary certification: this is not a regulatory requirement




Background on ISO Standards

• International Standards have been long recognized asnecessary to ensuring quality and compatibility acrossproducts and systems

• ISO 14001 was revised in 2004 to be more „user-

friendly‟ than the original [1996] standard and toincrease emphasis on the linkages from environmental aspects and legal and other requirements to othersystem elements

• ISO 14001:2004 is intended to take a slightly more “life-cycle” approach than previously and reach beyond whatwas traditionally considered the “organization‟sboundary”




Background on ISO Standards

• The revision to ISO 14001 also aligned it more closelywith ISO 9001:2000 [which was revised in 2000 toincorporate lessons learned through ISO 14001]

• There is no “ISO” standard on Health and Safety, and

BSI 18001 is the commonly accepted standard due to itsclose alignment to ISO 14001

• Other non-ISO standard to be aware of: SA 8000 (Social Accountability)

• Together, ISO 14001, ISO 9001, BSI 18001 and SA 8000 constitute a comprehensive approach toenvironment, health, safety, quality and socialaccountability; this is sometimes called the “Best 4”




ISO 14001 = Environmental ManagementSystem (EMS)

Implementation& Operation

Checking &CorrectiveAction

Continuous

Improvement

Plan Do

Check Feedback

Environmental Policies,

Planning

Management Review




ISO 14001:2004 Overview of the 5 Sections

Component Benefit

4.2 Policy Provides basis for employees and public tounderstand commitment to environment

4.3 Planning Allows for conscious decision-making

regarding environmental issues of importance4.4 Implementation &Operation

Well-defined procedures and responsibilitiesincrease efficiency and improve performance

4.5 Checking &Corrective Action

Monitoring and measurement provides thebasis for continuous improvement

4.6 ManagementReview

Ensures that senior management is activelyinvolved in environmental management


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• Clause 4.1: General Requirements

– Includes the requirement to define and document theSCOPE of the EMS and include all activities, products and

services within that boundary (or have a good reason fornot doing so)

– Requires organizations to document how their EMS meetsthe requirements of ISO 14001

ISO 14001:2004



• Clause 4.2: Environmental Policy

– Applies all activities, products and services within thescope of the EMS

– Policy must be communicated to “all persons working foror on behalf of the organization”

– Must include a commitment to continual improvement,pollution prevention, compliance with all legal and otherapplicable requirements to which the organization

subscribes, and provides a framework for setting andreviewing objectives and targets

– Must be made available to the public

ISO 14001:2004



• Clause 4.3.1: Environmental Aspects

– Must establish, implement and maintain a procedure to

• Identify the environmental aspects of your activities,products and services that you can control and influence;

• Take into account planned or new developments, new ormodified activities, products and services; and

• Determine which of those aspects can have a significantimpact on the environment

– Requires significant environmental aspects to bedocumented and taken into account when establishing,implementing and maintaining the EMS

ISO 14001:2004




• Clause 4.3.2: Legal and Other Requirements


• Identify and have access to applicable legal requirements,

and other requirements to which the organization subscribes;and

• Determine how these requirements relate to yourenvironmental aspects

ISO 14001:2004




• Clause 4.3.3: Objectives, Targets andPrograms

– Must establish, implement and maintain documentedobjectives and targets that are measurable (where

practicable) and• take into account the significant environmental aspects and

legal and other requirements

• consider the technological options, financial, operational, andbusiness requirements, and the views of interested parties

– Objectives and targets must be consistent with the policy(specifically continual improvement and P2)

– Must implement programs to achieve the O&T that defineaccountability and time-frames for accomplishment

ISO 14001:2004




• Clause 4.4.2: Competence, Training and Awareness

– Must ensure that any person(s) working for or on behalf of

the organization that have the potential to cause asignificant environmental impact (as defined by theorganization) are competent on the basis of appropriateeducation, training or experience

• Records must be retained

– Annex A now explicitly states that “The Organization should require that contractors working on

its behalf are able to demonstrate that their employees havethe requisite competence and/or appropriate training”

ISO 14001:2004




• Clause 4.4.3: Communication

– Must have a documented process for

• Internal communication at all levels and functions

• Receiving, documenting and responding to relevantcommunications from external parties

– The organization must now decide if it is going tocommunicate externally about its significant environmentalaspects, and document that decision

• If the organization decides to communicate externally aboutits significant environmental aspects, it must establish andimplement (a) method(s) to do so

ISO 14001:2004




• Clause 4.4.4: Documentation

– Describes the minimum level of documentation requiredfor a “certifiable” EMS

• Policy, objectives and targets

• Scope of the EMS• Description of the main elements and their interaction and

references to related documents (EMS Manual)

• Documents (including records) required by the EMS

• Documents, including records, determined by the

organization to be necessary to ensure the effectiveplanning, operation and control of processes that relate to itssignificant environmental aspects

ISO 14001:2004




• Clause 4.4.5: Control of Documents


• Approve documents for adequacy prior to use

• Review and update as necessary and re-approve documents

• Ensure that changes and the current revision status of documents is identified

• Ensure that relevant versions of applicable documents areavailable at the points of use

• Ensure that documents remain legible and readily identifiable

• Includes [relevant] documents of external origin

• Prevent the unintended use of obsolete documents

ISO 14001:2004




• Clause 4.4.6: Operational Control

– Must identify and plan those activities that are associatedwith the identified significant environmental aspects in

order to ensure that they are carried out under specifiedconditions by

• Procedures to control situations where their absence couldlead to a significant environmental impact,

• Stipulating operating criteria in procedures, and

• Communicating [relevant] procedures to suppliers andcontractors

ISO 14001:2004




• Clause 4.4.7: Emergency Preparedness andResponse

– Must establish, implement and maintain procedure(s) to

• Identify potential emergency situations and accidents

• Respond to actual emergency situations and accidents andprevent or mitigate associated adverse environmentalimpacts

– Includes provisions for periodic review and testing of

procedure

ISO 14001:2004




• Clause 4.5.1: Monitoring and Measurement

– Must establish, implement and maintain procedures tomonitor and measure, on a regular basis, the keycharacteristics of operations that can have a significant

environmental impact• Includes requirements to document results

– Must ensure that calibrated or verified measurement ormonitoring equipment is used and maintained

• Also includes documentation requirement

[NOTE: calibration manuals are EMS controlled documents]

ISO 14001:2004




• Clause 4.5.2: Evaluation of Compliance

– Requires organizations to periodically evaluate [i.e. “audit”] and document compliance with identified Legaland Other Requirements

– Procedure must be documented, and may be combinedwith internal auditing

ISO 14001:2004




• Clause 4.5.3: Nonconformity, Corrective Action and Preventive Action

– Requires procedures to dealing with actual and potentialnonconformities [investigation, action & documentation]

– Requires organizations to document the results of corrective or preventive action(s) and review theireffectiveness after they are fully implemented.

ISO 14001:2004




• Clause 4.5.4: Control of Records

– Requires the creation and maintenance of recordsnecessary to demonstrate conformity to the requirementsof the standard and the result achieved

– Must establish, implement and maintain a procedure forthe identification, storage, protection, retrieval, retentionand disposal of records

– Records must be legible, identifiable, and traceable

ISO 14001:2004




• Clause 4.5.5: Internal Audit

– Requires that internal auditing programs be planned,implemented and maintained by the organization, takinginto consideration the environmental importance of the

operations concerned and the results of previous audits• Audit for conformity to the standard

• Audit for implementation & maintenance

– Audit results must be communicated to Top Management

– The audit procedure must

• Identify audit roles and responsibilities

• Determine the audit frequency and scope

• Describe how auditors are considered “qualified”

ISO 14001:2004




• Clause 4.6: Management Review – Planned reviews by Top Management that must include:

• Results of internal audits

• Communication(s) from external interested parties (includingcomplaints)

• Environmental performance of the organization

• The extent to which objectives and targets have been met

• Status of corrective and preventive actions

• Follow-up actions from previous management reviews

• Changing circumstances related to environmental aspects,and

• Recommendations for improvement

ISO 14001:2004




Environmental Aspects and Impacts

• Environmental Aspect: elementof an organization‟s activities,products and services that caninteract with the environment

• Environmental Impact: anychange to the environment, whetheradverse or beneficial, wholly orpartially resulting from anorganization‟s activities, products orservices.




Air Emissions(Aspect)

Bilge Water

(Aspect)

Raw

Materials

Use

(Aspect)

Waste

Management

(Aspect)

Environmental Aspects and Impacts

Air Pollution/Climate Change(Impact)

Water Pollution

(Impact)

Natural

Resource

Depletion

(Impact)

Damage to

Environment

from Potential Mis-

Management

(Impact)




Changes to the Auditing Process

ECP Audit

• 3 errors in the ORB

EMS Audit• Is this an acceptable error rate?

– No. While small (3 errors out of10,000 entries), past experiencewith external auditors shows thatany errors will expose us topotential fines.

• Has this problem occurred in thepast? – Yes, and we’ve instituted a

monthly internal review process tocapture and correct error

• Has this monthly review been doneon the records that showed theseerrors

– No.• Probable Finding: No finding for

this audit. Next audit will include afocus on the effectiveness of themonthly ORB review process.





ECP Audit

• 3 errors in the ORB

EMS Audit• Is this an acceptable error rate?

– No. While small (3 errors out of10,000 entries), past experiencewith external auditors shows thatany errors will expose us topotential fines.

• Has this problem occurred in thepast? – Yes, and we’ve instituted a

monthly internal review process tocapture and correct error

• Has this monthly review been doneon the records that showed theseerrors

– No.• Probable Finding: No finding for

this audit. Next audit will include afocus on the effectiveness of themonthly ORB review process.





ECP Audit • Plastic observed in pulper

EMS Audit• Why? Is there a procedure that

bans plastic in the pulper? – Yes

• Was the galley crew trained inthe procedure

– Yes, but a few new crew hadcome on board recently andhadn’t been to the Tier 1/2 or departmental proceduretraining yet. This is not thefirst time this has happened

• Probable Finding: Evidence

that the galley crew trainingand awareness program isineffective. Also, this is arepeat finding that has notbeen adequately prevented.(ISO 4.4.2, 4.5.3)



September 27 2005Princess Cruises E O Conference

Bringing Princess’ EMS to the Fleet

• Currently in process of developing additional EMSprocedures and reviewing existing SMS – expectedcompletion end October.

• Registrar (MCA) to complete initial assessments anddocument review by end December

• January 2006 carry out internal EMS audits onselected ships.

• Carry out external audits (MCA) at office andinitially 6 ships – all ships to have at least oneexternal audit in a three year cycle