shoppening - introduction & manual guide

Version 3.4 16.06.2014

CREATE MOBILE APP BY YOURSELFEasy way to create your own unique app.

Connect and promote your business to engage with your customers.

INTRODUCTION & MANUAL GUIDE

PART 1 : PLATFORM INTRODUCTION

PART 2 : FEATURES OVERVIEW

PART 3 : GETTING STARTED

PART 4 : CONFIGURATION SYSTEM

PART 5 : PUBLISH APPLICATION

PART 6 : PUSH NOTIFICATION

PART 7 : ANALYTICS

PART 1PLATFORM INTRODUCTION

HOW SHOPPENING WORKS

SHOPPENING helps you create the most effective mobile application

for your business. SHOPPENING encourages interactions between

your brand and your customers with the help of special features that support

customer engagement combined with loyalty programs.

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CREATE

Design with SHOPPENING, we help you create a unique application for your brand.

Just add your designs to the app and voila, your customized app is ready to be rolled out!

• Simply design your App with the powerful tools which help you customize attractive appearance.

• All primary App design finished in few minutes!

• Add your icon app to unique your App and begin your creation.

• Submit App to let launch to Apple’s App Store and Google Play.

01GET YOUR VERY OWN DESIGN WITH A CUSTOMIZABLE APP CREATOR!

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MANAGE02MANAGE AND PREVIEW YOUR APP, AT ALL TIME.

Using SHOPPENING’s content Management System [CMS] you can manage your content, offers and deploy

your App’s updates in real time. This will ensure you continue to be at the top in the market.

SHOPPENING mobile application is a tool to preview your app on devices.

Use it to preview your app anytime you edit design, features and contents.Previewing app on devices by real time helps you to make sure your app will be perfect before publishing to all downloaders.

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ENGAGE03

ENGAGE AND INTERACT WITH YOUR CUSTOMERS, ANYTIME & ANYWHERE!

We realize that Customer Engagement is one of the keys for any business to succeed.And hence, we offer various promotional tools to you, just so that

you can engage and interact with your customers, anytime & anywhere!

Communicate with your customersabout your interesting news with schedule pushing and

targeting system.

In just one click, you can instantly print out stylish promotion material and promote online / social media to support your mobile campaigns

and can be uses at the store

Let your customers redeem by scanning the redemption QR code or showing the redemption code

at the cashier to track your campaign result in Business Dashboard.

PUSH NOTIFICATIONPROMOTING MATERIAL

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REDEMPTION MATERIAL


GROW04

BE BRILLIANT WITH STATISTICS

You can now get latest insights of your customers which will help you to plan your next move. SHOPPENING tracks everything for you,

about your loyal customers with complete demographic geographic and behavioral information.

The strong analytics system analyzes the data in real-time and presents the information about the overall

business helping you to simply create the next best strategy for your brand campaign.

Receive feedback of the campaign in terms of number of downloads,

information of the customers and application usage.

Export the statistics and analyzed data in both PDF and CSV format

as a handy way to collect the result of your business.

IN-DEPT INSIGHT

CAMPAIGN FEEDBACK

EXPORT DATA

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SHOPPENING is a do-it-yourself app creator offering you an easy way

to create your own mobile application for Smartphones.

No coding and programming required. Yes, simply sign up with SHOPPENING

via www.SHOPPENING.com and sign in to follow three simple steps provided.

REGISTER CREATE PUBLISH

Create your account. Create an appyou need in few minutes• Add icon• Choose app layout• Select background • Select app theme color

Let’s publish your app on Google Play and

App Store

HOW TO CREATE YOUR APP

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http://www.SHOPPENING.com

http://www.SHOPPENING.com

PART 2FEATURES OVERVIEW

PROMOTE SOCIAL

LOCATION-BASED

INTERACTION SEGMENT & TARGET

VARIOUS CONTENTCAMPAIGN

FEATURES OVERVIEW

SHOPPENING’s features, breakthrough advanced potential of

mobile application via following outstanding tools.

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• Let your customers simply redeem privilege on the application by

using QR Scanner to scan the redemption QR code or Show the

redemption Unicode at the merchant

• Customize coupon detail (i.e. Name and detail of coupon,

Coupon image and Condition).

• Limit the number of usage for all campaign; per day or per

person and set start date to end date.

• Set 'Brand‘, 'Branch' and 'Location' for specific coupons for

redemption evaluation.

• Filter coupons type by searching by category

MOBILE COUPON

FEATURE > CAMPAIGN

01

Allow your customers to obtain privilege and rewards with various types of paperless coupons.

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PRIVILEGE IN HAND. HOW COULD YOUR CUSTOMERS NOT LOVE IT?

Show the result at the merchantClick ‘USE’

Coupon Redemption Process 1 : Redeem by QR Code method

Scan the redemption QR code to redeem at the merchant

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MOBILE COUPON

QR Scanner

FEATURE > CAMPAIGN

01

Click ‘USE’

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MOBILE COUPON

Coupon Redemption Process 2 : Redeem by Unique Code method

Show the code at the merchantClick ‘Redeem’ to insist redemption

FEATURE > CAMPAIGN

01

• Mobile stamp card with QR code redemption mechanic

• Customize stamp card detail (i.e. Name and detail of stamp card,

Image and Condition).

• Limit the number of redemption for all campaign or per day or

per person and set start date to end date.


redemption evaluation.

• Filter stamp card type by searching by category

STAMP CARD

The customers obtain reward from stamp collection, your business gains widespread popularity

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AN EASY WAY TO GAIN CUSTOMER’S LOYALTY THROUGH STAMP CARD

FEATURE > CAMPAIGN

02

Scan the redemption QR Code to redeem at the merchant

Collect Stamp on Mobile Click ‘STAMP’

QR Scanner

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Step 1 : Collect Stamp Process

STAMP CARD

FEATURE > CAMPAIGN

02

Click ‘REDEEM’ Redemption Completed Receive Privilege at the merchant

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Step 2 : Stamp Card Redemption Process

STAMP CARD

FEATURE > CAMPAIGN

02

Easily create content to inform customers about updated news.

• Customize both text and image to publicize your hot

promotion and update information.

• Set 'Brand‘, 'Branch' and 'Location' for specific

coupons for redemption evaluation.

• Filter promotion type by searching by category

PROMOTION03

YOUR CUSTOMERS WILL NEVER MISS A SINGLE HOT OFFER!

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FEATURE > CAMPAIGN

After you have created a campaign, you can print the promoting material with the promoting QR code to let users scan it

when they want to see campaign detail on the application.

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FEATURE > CAMPAIGN

PROMOTION

PROMOTING MATERIAL03

PRODUCT / SERVICE04

Provide an area to show your products or service to customers via application.

• Customize name, detail and price of product.

• Show all photos of product.


redemption evaluation

• Filter product/service by searching by category

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ALL PRODUCTS ARE HERE; AT YOUR BUSINESS SHOWCASE!

FEATURE > VARIOUS CONTENT

• Customize news and update information in text

(i.e. Name and detail).

• Show various photos of News or Events.

NEWS / EVENTS 05

Build your brand news and event list, allow customers to know information of special events of your brand.

YOUR CUSTOMERS WILL NOTICE ALL COMING NEWS AND EVENTS

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PHOTO GALLERY06

"A picture is more than a thousand words" Let people know you through pictures, build and share your photo gallery to customers.

A COLLECTION OF YOUR BUSINESS GALLERY

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• Group your photos into albums to make it easier for

customers to view.

• Put albums in order as you like.

• Customize album layout

Provide a space for your business. Let your customers know more about you.

• Add text and image of your company / business

ABOUT07LET CUSTOMERS KNOW ABOUT WHO YOU ARE AND WHAT YOU DO

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You can put all information you need to let customers know.

INFORMATION PAGE08

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ANY INFORMATION TO LET CUSTOMERS KNOW


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• Show your business location or branch in Apple map and

Google map with exact latitude and longitude

• Map can be integrated with some promoting features such as

coupon, stamp card

MAP INTEGRATION09

Lead interest to your app with mapping system. Allow your customers to reach your store and your special event easily and accurately.

NOTHING DEFINES YOUR BUSINESS LOCATION AS ACCURATE AS MAP

FEATURE > LOCATION-BASED

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NEARBY10

ONE OF YOUR CUSTOMER’S SATISFACTIONS IS TO PUT THE RIGHT THING AT THE RIGHT TIME , PLUS AT THE RIGHT PLACE.

• Specify what campaigns to show on the feature

• Link directly to campaign details

• Show a distance from where a user locates

FEATURE > LOCATION-BASED

Customers can directly reach nearby shops and the special campaigns (i.e. coupon, stamp card and promotion) around their existing area by detecting from Nearby feature.

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• Present a brand by adding privilege, promotion, coupon

and photos

• Sort all brands as you wish

BRAND PAGE11

A collection of brand participating in your business.

Each brand consists of brand’s detail, privileges

including photos.

PUT ALL BRANDS IN YOUR APP TOGETHER!

FEATURE > PROMOTE

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• Choose important items to show on highlight page and sort by

priority i.e. special coupon, promotion, stamp card, gallery and

brand.

• Various Layouts for your preference.

HIGHLIGHT SECTION12

A collection of mainstream on the app you want to emphasize. Highlight board allows customers to easily reach your campaigns.

RING THE CURTAIN UP. IT’S TIME TO SHOW YOUR BUSINESS HIGHLIGHT

FEATURE > PROMOTE

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• Send push to your customers at the right time:

promptly sending or scheduled time sending.

• Describe your campaigns or promotions that will be shown in

application. In addition, the message can also contain a link to

application for more supplementary features, for example,

special news, promotion, coupon or stamp card.

NOTIFICATION13

PUSH AN ALERT RIGHT TO TARGETED CUSTOMERS AT THE RIGHT TIME

Communicate with your customers about what’s new or recent campaigns with scheduled pushing and targeting system.

FEATURE > PROMOTE

25

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WEBSITE14

ANOTHER CHANNEL CONNECT WITH YOUR CUSTOMERS

Plug in your website or mobile site to connect to

your application with your customers i.e. Game,

Instagram and Google+.

FEATURE > PROMOTE

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QR SCANNER15

JUST SCAN AND GET. IT’S SIMPLE AS THAT

Propose the useful way to allow customers to reach campaigns and information as well as redeeming rewards via QR scanning system.

FEATURE > INTERACTION

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CONTACT16

DON’T MISS ANY FEEDBACK FROM YOUR CUSTOMERS

An easy way to communicate with your customers through application. Create a contact form of your own.

• Customize requirements as you like


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BOOKING17

ACCOMMODATE YOUR CUSTOMERS FOR ANY KIND OF RESERVATION. EASY AND CONVENIENT!

Make a reservation or booking favorable and easy in just a few taps through application.

• Customize requirements as you like


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• Integrate with Facebook login, it’s easy for your customers to

register and log in by using Facebook account

• Manage signup form for the requirement you need to collect

• Real time data export

REGISTER & LOG IN18

Identify your customers to provide them favorite contents upon their life style.

KNOW AND IDENTIFY WHO YOUR CUSTOMERS ARE

FEATURE > SEGMENT & TARGET

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• Collect favorite items throughout the app, for example,

Coupon, News and Stamp Card in the application by

themselves.

• Show the aggregate result in business dashboard

MY FAVORITES / WISH LIST19KNOW YOUR CUSTOMERS’ PREFERENCE TO RISE SALES VOLUMES

Group customers' favorites and make it easy to be reached all the time.

FEATURE > SEGMENT & TARGET

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YouTube - Plug in your YouTube to

connect your application with your

customers through social media.

Facebook Page - Link to your

Facebook Page or Facebook Account.

Twitter - Plug in your Twitter to

connect your application with your

customers through social media.

FACEBOOK & TWITTER & YOUTUBE20SOCIALIZE AND LET PEOPLE TALK ABOUT YOUR BRAND AND ACTIVITIES

FEATURE > SOCIAL

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• Share favorite content in the Application via Facebook,

Twitter and E-mail

• Notify coupon and stamp card around you on time using

the Passbook feature in iOS6

SHARE

Help you spread out your App to be well-known with social media channels.

GET YOUR APP ON VIRAL WITH SOCIAL MEDIA FUNCTIONS

FEATURE > SOCIAL

21

PART 3GETTING STARTED

> First Time with SHOPPENING

> Just browse to http://app.SHOPPENING.com then fill in your email and password to log in.

> If you visit the site for the first time, signup is required. You will be requested to verify

an account via your email address. Now you can log in with your email and password.

STEP 1/3 : LOG IN

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http://app.shoppening.com/

http://app.shoppening.com/

01 App Info 02 App Layout 03 App Background

04 App Color 05 Successfully Created

STEP 2/3 : CREATE YOUR APP

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Select business type

App name

Browse app icon image**512x512 px. or larger (jpg or png file maximum of 2 MB)

Select icon frame

Click ‘Next step’

** To change app icon, go to ‘Edit App Info’ menu

APP INFO01

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Select app layout

02

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** To change app layout, go to ‘Edit Design’ > ‘Menu Page Layout’



APP LAYOUT

** To change App layout, go to ‘Edit Design’ > ‘Menu Page Layout’

03

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Browse app background image **1136x640 px. ( jpg or png file maximum of 2 MB)

(or) Select app background


APP BACKGROUND

Select app theme color

04

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** To change App layout, go to ‘Edit Design’ > ‘Menu Page Layout’



APP COLOR

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Click ‘Finish’ to go to Dashboard

Last step, build your app and wait until Finish button shows up. After that you can preview

your application on mobile phone via SHOPPENING app directly.


05 SUCCESSFULLY CREATED

“Shoppening”

1. Download SHOPPENING mobile app

2. Log in to SHOPPENING with your account

using email and password.

and enjoy your very own app!

STEP 3/3 : PREVIEW YOUR APP

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Steps to preview your application

Available on iOS and Android

PART 4CONFIGURATION SYSTEM

DASHBOARD > My App

My App, the firstly appeared page on Dashboard, is the main gate that allows you to edit your app using commands on the page.

My App page consists of App icon, App Name, App Status and Current Package, with features to help you manage the app such as

Edit Design, Edit Features and Edit Content. Other important features for user are Analytic, Push Notification and Publish App.

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Create your new app

App Name / App Status /Current Package

App Icon

EDIT APP•Edit Design •Edit Features

MANAGE APP•Edit Content•Analytic•Push Notification

PUBLISH APP

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DASHBOARD > My App

ดีไซน์แอพพลิเคชั่น (Edit Design)

01 Menu page layout 02 Background 03 App Color

04 Business Logo 05 Logo on Menu Page

You can customize design of your choice to fit with your brand identity. Be impressive with these easy 5 steps.

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DASHBOARD > My App > EDIT DESIGN

Select menu page layout

Preview menu page

Click “Save” or “Cancel”

Click “Save & Update to mobile” to update the design and features on your app

MENU PAGE LAYOUT01

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Menu Page Layout is where you can select the layout of

the “Menu” feature on your application.


BACKGROUND02The background of your application is customizable. By choosing from our pack of

background showing on the page or uploading your own background

through Upload command, now it’s your own design!

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Browse app icon image1136x640 px. ( jpg or png file maximum of 2 MB)

(or) Select app background


Click “Save & Update to mobile” to update the design and features on app


APP COLOR03

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Unique your application You can customize the color with your own style by simply clicking on Edit command at the top of the list.

Select app theme color




Change your application theme color via App Color command. The menu provides

many coloring styles so you can choose to decorate your application as you wish.

BUSINESS LOGO04Business logo, or business banner, is shown on login screen of your application.

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Browse business logo image640x330 px. ( jpg or png file maximum of 2 MB)


Preview page



LOGO ON MENU PAGE05

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Browse business logo image640x330 px. ( jpg or png file maximum of 2 MB)


Preview page


** Logo on Menu Page is compatible with some Layout only(Edit at Select Feature >> Menu)


Add Logo or Image that is suitable for the Menu Page of your application.

ดีไซน์แอพพลิเคชั่น (Edit Design)

01 Manage Features 02 Sort Features

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DASHBOARD > My App > EDIT FEATURE

You can manage the features in your application by creating, editing, and updating. Moreover, you can sort those features showing on the application

in the way you want.

MANAGE FEATURES01

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Add new feature


Add or remove features in a few clicks.

To add new feature, click ‘Add new

feature’ then choose the feature you

want. And that’s it!


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MANAGE FEATURES01

Select feature’s appearance onTab bar or Menu Page

Click “submit”

Delete feature

Change feature’s name

Select feature layout

Click to change icon


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SORT FEATURES02All features on menu page or Tab bar can be

organized by easily drag and drop the icon you

want to arrange in order.

Sort feature in Menu page

Sort feature in Tab bar

Click to “Save” or “Cancel”

Click to “Save & Update to mobile” to update the design and features app


Click “SHOPPENING Update” to update your app on SHOPPENING.(preview only)

APPLICATION UPDATE

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When the design and features have been changed, please click on

“UPDATE to SHOPPENING” to allow updates and view the latest app version.

Click “All downloaders update” to update your app on all devices; both on SHOPPENING and app downloaded from Store/Market.


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Manage all contents on your application and update them real-time.

DASHBOARD > My App > EDIT CONTENT

MANAGE CONTENT

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• Coupon

• Stamp Card

• Promotion

• Product / Service

• New & Press

• Gallery

• Information Page

• Store Location

• Brand

A list showing all items you have added to each feature, where you can add, edit and delete including customize them to show on app or not.

Click and hold to sort

Check in to box to allow content on app


COUPON01

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Select brand or create new brand

Add coupon title

Browse image*maximum of 2 MB (jpg or png file)

Coupon detail and condition

Contact

Coupon Redemption period

Branch map

Click ‘Save’ or ‘Cancel’

Redemption limit

Coupon type


STAMP CARD02

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Add Stamp card title

Browse image*590X368 px ( jpg or png file maximum of 2 MB)

Stamp card detail and condition

Contact

Stamp card availability

Branch map

Click to ‘Save’ or ‘Cancel’

Redemption limit

Card type

Stamp requirement


PROMOTION03

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Add promotion title

Promotion detail and condition

Contact

Promotion availability

Branch map

Promotion type

Browse image*Maximum of 2 MB ( jpg or png file)


PRODUCT / SERVICE04

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Add Product/Service title

Product/Service detail and condition

Contact

Promotion type

Browse Product/Service images•Maximum of 2 MB ( jpg or png file)•More than 1 image

Product Price


NEWS & PRESS05

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Add promotion title

News & Press detail

Contact

News&Press period

Branch map

Promotion type



GALLERY06

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Add album title

Add photo name

Delete this album



ABOUT07

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About detail




INFORMATION PAGE08

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Information page title


Information page detail



STORE LOCATION09

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Brand name

Brand detail

Contact phone number


Branch map


NEARBY10

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Add nearby title

Click ‘Get Map’ to link to exact location

**in case you have created ‘Brand’ and ‘Branch’, check your preferred branch here, then click ‘Update’

Select campaign/ promotion you want to show


BRAND11

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Create brand name

Choose brand logo*512x512 px ( jpg or png file at maximum size of 2 MB)

Facebook Brand Page (optional)

Brand detail

Add images

Branches**



HIGHLIGHT12

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Click and hold to sort

Delete item

Select Feature

Select content you want to put in Highlight

Add to Highlight


CONTACT13

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Contact title

Contact description

Add input

Delete input

Add contact email

Tick to allow this filed as mandatory


BOOKING14

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Booking title

Booking description

Add input

Delete input

Add contact email



WEBSITE15

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Add your Website link



FACEBOOK16

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Add your Facebook Brand Page link



TWITTER17

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Add your Twitter username



YOUTUBE18

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Add your channel



SIGN UP19

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Email & Password requirement for login


Add more drop down info

Delete input

Sign up title

Sign up description

Add input


PART 5PUBLISH APPLICATION

PUBLISH APPLICATION

Adjust the design of your application to fit with your brand identity and be impressive with these easy 5 steps.

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01 App Info 02 Publish Info 03 Platform Info

04 Screenshot 05 Publish Summary

PUBLISH APPLICATION

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Icon display name on Mobile App

App name (showing on Store/Market)

Browse app icon image512x512 px. or larger ( jpg or png file maximum of 2 MB)

Select icon frame


01

Browse loading screen image•iPhone 5: 640x1132 px. or larger•iPhone 4: 640x960 px. or larger( jpg or png file maximum of 2 MB)

APP INFO

Add app description

PUBLISH INFO02

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Add Keyword

Add copyright & support email

Add support website

Select app category

Add Pricing

Select Country for customer download

PUBLISH APPLICATION

PLATFORM INFO03

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Select ON/OFF Platform to allow download.

For app submission, you can use either

SHOPPENING ID by choosing “Publish with

SHOPPENING ID” or “Publish with my own

account” to use your own ID by filling Developer

ID & Password

PUBLISH APPLICATION

SCREENSHOT04

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Browse loading screen image•iPhone 5: 640x1132 px. or larger•iPhone 4: 640x960 px. or larger( jpg or png file maximum of 2 MB)

PUBLISH APPLICATION

PUBLISH SUMMARY05

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Click ‘Publish now’

Review all your submission detail before submitting your application.

If you complete all requirements, you can click ‘Publish now’

PUBLISH APPLICATION

PUBLISH SUMMARY05

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You can check you publish status here. Once you have completed all 4 steps,

your app will be now on Store and ready to be downloaded!

SHOPPENING admin team will review again before submission. ‘Reject’ status means incomplete info. The system will notify this via your email.

Submission on progress. It takes approximately 14 days for approval.

Your app is approved to publish on store. Your app will show on store within 24hours.

PUBLISH APPLICATION

PART 6PUSH NOTIFICATION

PUSH NOTIFICATION

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Notifications are pushed to inform customers that recent campaigns have been launched.

The page contains important functions for notification management

including overall result of the pushed messages.

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You can send the message directly to your customers about your promotion, campaign,

privilege, news, etc. with specific time and date.

Create new notification

Push notification message

Schedule push

Link to campaign content

Send notification Delete message

Number of receivers

PUSH NOTIFICATION

PART 7ANALYTICS

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Follow up your business flow.

SHOPPENING provides you a tool to analyze throughout your business growth.

ANALYTICS

Analytics Dashboard

Analytics Section

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Analytics Dashboard shows an overview of your app statistics.

Download summary presents you overall devices used to download application both iOS and Android.

Download by Device indicates a point of time when the app is downloaded; by day, week or month.

The result even can be illustrated by map.

ANALYTICS - DASHBOARD

Download Summary

Download by Device

Download by Map

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Usage analytic also displays application usage by providing a number of Impression and View.

ImpressionShowing the number of users who sees each campaign

ViewShowing the number of users who enter and view more details of the campaign


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User analytic also presented the real number of users on your application, sorting by total of users and total of signing up users.

User Showing the total number of users who uses the application without signing up.

Sign upShowing the total number of signing up users before using the application.


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Types of Social Media

Since social media is another key factor that helps increase app popularity,

the system also highlights on this section, as shown in Social.


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Evaluate campaign achievement here at Activities statistics.

Tracking number of redemption and stamp by daily, weekly or monthly.


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Analytics Section allows you to view all statistics on the app, sort by features as well as a

period of time you prefer; all time, by day, by week or month.

Sort by features

Sort by time

Name : Name of the campaign

Impression: Number of user who see the campaign

View: Number of user who review the detail of campaign

Share: Number of sharing via social mediaRedeem: Number of user which redeem or use the privilegeStamp: Number of user which collect thestamp

ANALYTICS - SECTION

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When business owner clicking Export icon, the page will link to analytic page in

Microsoft Excel which will show the list of data by the following detail

Export report

ANALYTICS - EXPORT

shoppening - introduction & manual guide

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