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資產管理行動化 EAM Enterprise Asset Management
Allen Lin 林信宇 / SAP Taiwan
July 19, 2012
2012 年全球總 GDP 大約 72.4 兆美元,企業總資產應比這個金額更高 而每年花費在維護這些企業資產的金額更超過 4,470 億美元 (約 13 兆台幣)
如何讓這些企業資產運作地更有效率
就是企業的競爭力!
Source: Global Framework on Maintenance and Asset Management
Asset Management is a Strategic Driver
84% 的企業視資產管理為中高階 管理面的策略工作
Source: Aberdeen Group, October 2010
對您的企業來說,這代表什麼?
How do I maximize return on physical assets?
How do I improve overall equipment effectiveness
(OEE) and control maintenance cost?
How do I manage asset-related risks and support
corporate sustainability goals?
© 2012 SAP AG. All rights reserved. 5
SAP 提供企業完整的 EAM 解決方案
Set Up Plant
Dashboards and Act
on Alerts
Conduct
Improvement
Programs
Investment and
Construction
Lease and Space
Management
Asset Planning and
Scheduling
Operations and
Maintenance
Service Procurement
Spare Parts
Management
企業資產管理 Enterprise Asset Management
Keep the
Stakeholders
Informed & Involved
Keep the
Environment Safe
資產可視化 及績效管理
資產運作與維護最佳化
作業風險管理 不動產
生命週期管理
Optimize
Maintenance & Plant
Operations
Keep the People Safe
Keep the Assets Safe Maintenance and
Repair
Sales and
Marketing
資產規劃、 建置及委派
Asset Portfolio
Management
Capital Project
Management
Asset Information
Management
© 2012 SAP AG. All rights reserved. 6
提高生產力
維修作業更透明
降低導入及運作成本
延長資產設備壽命
Took their paper-based workflow from 12 steps to only
5; increase work time for every tech – AstraZeneca
Reduced their cycle counts by a factor of 10 and
increased manageability in material consumption
– US Sugar
Mobile with barcode offered consistent, repeatable
round execution and techs create notifications on the
spot after identifying issues that previously went
unaddressed or undocumented – Conectiv Energy
Every shift each worker does an additional hour of
work; helping their asset run at optimal performance.
- BP
Took 300 maintenance techs mobile in just 5 months;
under budget – Alliander
Consolidated 3 mobile point solutions into 1 platform;
reducing IT cost of ownership – Terasen Gas
Advanced SOA framework allowed integrations to SAP
(ERP), ESRI (GIS) and ClickSoftware (Scheduling); for
visibility across the organization – National Grid
100% visibility of outbound shipments and those in-
transit to receiving locations where before there was
0% and 25% time spent sourcing or driving to located
inventory – Baker Hughes
EAM 作業行動化效益
© 2012 SAP AG. All rights reserved. 7
SAP 收購 Syclo 強化 EAM 行動力
© 2012 SAP AG. All rights reserved. 8
Asset Management
•Work Orders
•CATS - Time & Attendance
•Notifications on-the-spot
•Measurement Documents
Material Management
•Cycle Counts
•Goods Issues
•Stock Transfers
•Goods Receipt
Field Service
•Service Orders
•Customer data
•Territory data
•Entitlements
•Vehicle Inventory
Utilities EAM
& CRM
•Work Orders
•Inspections
•Surveys
•Crew reporting
•Meter operations
•Operator rounds
Condition Monitoring
•Fast Rounds & Readings
•Measurement Docs
•Integration to Data Historian
•Safety Warnings
Examples
•Sales & Distribution
•Proof of Delivery
•Consignment Inventory
•Inspections
•Sample Tracking
•Track and Trace
CUSTOM Complex Apps
Syclo Solution Overview SMART Complex Mobile Applications Suite
© 2012 SAP AG. All rights reserved. 9
High Reliability and Scalability
100% availability in and out of wireless coverage
Seamlessly roam among networks (Wi-Fi, Cellular)
Full application functionality and full access to asset and
work-related data in the offline mode
Scalable to thousands of users and large data sets
Fast synchronization times
Efficient use of networks and server resources
Support for server clusters and load balancing
© 2012 SAP AG. All rights reserved. 10
SAP EAM (SAP ERP backend)
Syclo Work Manager mobile app
與 SAP EAM 與無縫整合
Syclo SMART Administration Module
Packaged ABAP Add-on
In Syclo namespace – no interference
View, modify and configure mobile
System monitor and configuration panel
SAP ERP®
SAP CRM®
Syclo SMART
Admin Module
© 2012 SAP AG. All rights reserved. 11
跨平台支援
No cross-compiling of application code for
every platform
No need for separate development
environments and skill sets
Easy configuration, support and modifications
Native User Experience Single Set of Business Logic
Full support for each platform’s unique
features and controls
Native application look and feel
simplifies training
© 2012 SAP AG. All rights reserved. 12
Syclo SMART Work Manager
© 2012 SAP AG. All rights reserved. 13
How Syclo Impacts the Service Value Chain
Benefits
Reduce amount of trips to customer to fulfill parts and complete repairs
Cost-Efficient Service Delivery
Benefits
Increased satisfaction from more accurate first-time fixes
Customer Satisfaction
Benefits
Lower inventory holding costs, operational costs, including labor costs
Optimized Inventory
Parts Logistics /
Warehousing
Enterprise
Assets
Field Service
Customer
Service
Finance /
Controlling
Benefits
Lower maintenance costs
Higher equipment uptime
Optimized Asset
Maintenance
SMART Work Manager
SMART Service Manager
SMART Inventory
Manager
Syclo Provides Insight into Enterprise Data at the “Point of Service” to Increase
Efficiency and Effectiveness
© 2012 SAP AG. All rights reserved. 14
Filter by: Maintenance History
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設備維修管理
Are you
maximizing your
return on
assets?
Are you
optimizing your
performance,
risk, and
expenditures?
Thank you
Allen Lin
Solution Advisor Manager
SAP Taiwan
[email protected] BUILD MOBILE
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