si workplacebehaviors sample
TRANSCRIPT
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TTI Success Insights
Workplace Behaviors Version
Salesman SandersSales
11-15-2011
800-555-5555Springfield, USA
789 StreetABC Co. Ltd.
Bringing Awareness
Copyright 2006-2010. Target Training International, Ltd.
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INTRODUCTION
Sales
Jobs today are forever changing and people have to adapt to these changes at a faster
rate than ever before. The changes may be the job skills needed, the working
environment, the technical skills needed or simply the way in which the job needs to be
done. Jobs are also becoming more complex. One job description today may
encompass the duties of three or four jobs ten years ago. Therefore people in the
positions need to be able to perform a variety of functions that call for different ways of
getting things done.
The TTI Success Insights Workplace Behaviors report is designed to give an overview
of how the job needs to be done. This will allow an organization to determine the type
of individual that would be most successful in a given position. Some jobs require the
incumbent to be all things to all people. This can cause extreme stress for an
individual. Often times, an organization can reevaluate the position in order to make it
more realistic for one person to perform successfully. Doing so will lead to increased
retention, productivity and job satisfaction.
As you read through this report, remember to think of the job, not the person!
Copyright 2006-2010. Target Training International, Ltd.1
789 StreetABC Co. Ltd.
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JOB CHARACTERISTICSDominanceProblemsChallenges
Our changing work environments require the need to clearly focus on the different behavioral demands of thejob. The Job Characteristics section of this report describes the behavioral demands of the position. The reportbreaks down the job into four behavioral groups for the ease of matching people to the job.
Sales
This job calls for an individual
Who is able to calculate the use of power and authority.
Who is able to respond to problems and challenges.
With a drive to succeed.
Who can work within given authority and parameters.
Who can work through challenging assignments.
Who is an independent thinker.
Who can succeed in an environment with freedom from a lot ofdetail work.
Who is flexible.
With the ability to solve problems and meet challenges.
Who can take an idea and move with it, but not beyond the scopeof authority.
Who is supportive of change.
Who can participate in decision making.
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789 StreetABC Co. Ltd.
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JOB CHARACTERISTICSInfluencePeopleContact
Our changing work environments require the need to clearly focus on the different behavioral demands of thejob. The Job Characteristics section of this report describes the behavioral demands of the position. The reportbreaks down the job into four behavioral groups for the ease of matching people to the job.
Sales
This job calls for an individual
Who enjoys social interactions.
With a high trust level.
With an optimistic outlook.
With good verbal skills.
With the ability to get people emotionally involved.
Who desires to work with people.
Who has openness to new ideas.
With the ability to move from one activity to another quickly.
Who desires participatory management.
Who desires an environment with flexible use of time.
With an outgoing personality.
Who demonstrates a creative approach to problem solving.
Who can develop democratic relationships with others.
Who enjoys working with people more than working with things.
Who desires a team approach.
With the ability to initiate contact with others.
With the ability to get things done through people.
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789 StreetABC Co. Ltd.
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JOB CHARACTERISTICSSteadinessPaceConsistency
Our changing work environments require the need to clearly focus on the different behavioral demands of thejob. The Job Characteristics section of this report describes the behavioral demands of the position. The reportbreaks down the job into four behavioral groups for the ease of matching people to the job.
Sales
This job calls for an individual
Who works best when juggling several balls at the same time.
Who desires openness in communication.
Who demonstrates alertness and sensitivity to problems.
Who has the ability to work on more than one project.
Who is flexible.
Who can adapt to change.
Who works best with a support system to help with detail.
Who works best with questioning procedures in place.
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789 StreetABC Co. Ltd.
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JOB CHARACTERISTICSComplianceProceduresConstraints
Our changing work environments require the need to clearly focus on the different behavioral demands of thejob. The Job Characteristics section of this report describes the behavioral demands of the position. The reportbreaks down the job into four behavioral groups for the ease of matching people to the job.
Sales
This job calls for an individual
Who desires rules and procedures.
Who works best under quality controls.
Who desires a systematic approach to work.
Who thinks before acting.
Who analyzes facts and data.
Who desires clarification of responsibilities and authority.
Who works best with a clean work station.
Who demonstrates a disciplined use of time.
Who demonstrates balanced judgment.
Who clarifies the use of data.
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CONFLICTING JOB REQUIREMENTS
The TTI Success Insights Workplace Behaviors assessment is designed to analyze the job by letting the job talk.This section describes the potential conflicts or concerns for people in this position. In some cases anorganization may choose to re-evaluate the position or its key accountabilities.
Sales
This position is requiring the incumbent to have a behavioral stylewith the potential for me-me conflicts. This is quite common inpositions and normal for individuals to possess such behavioralstyles. Based on the incumbents behavioral style, the organizationmay need to make modifications to the communication flow andactivity levels of the position. Please review the incumbentsbehavioral report for ideas that may help decrease the risk ofbehavioral job stress.
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BEHAVIORAL HIERARCHY
This section is designed to give a visual understanding of the behavioral traits demanded of the position. Thegraphs below are in descending order from the highest rated behavioral traits required by the job to the lowest.This means the higher the score the more important that behavioral trait is to stress reduction and superior jobperformance.
Sales
1. FREQUENT INTERACTION WITH OTHERS0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .10
8.0
2. URGENCY0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .10
7.5
3. VERSATILITY
0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .107.5
4. COMPETITIVENESS0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .10
7.0
5. CUSTOMER ORIENTED0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .10
7.0
6. FREQUENT CHANGE0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .107.0
7. ORGANIZED WORKPLACE0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .10
4.0
8. ANALYSIS OF DATA0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .10
4.0
WB: 64-76-38-52 (45)
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INTERVIEW QUESTIONS
Read the following suggested interview questions as they relate to the most desired behavioral traits to performthe job. Modify the questions to be more job-specific and assure that all candidates are asked the samequestions.
Sales
1. FREQUENT INTERACTION WITH OTHERSHow do you handle frequent interruptions by other people? Howabout your response to people who ask you question afterquestion?Are you more comfortable with details or people with the bigpicture or with bits of data?
2. URGENCYWhen faced with a deadline, how do you respond?How important is it to you to have all the facts beforeproceeding? Give me an example of a time when you didn'thave all the facts and you proceeded anyway. How did youfeel? How did the it work out?
3. VERSATILITYAre you patient or impatient? Give me an example of how youhandle slower-moving people. Would you consider yourself tobe opinionated? Strong-willed? Explain.How important is it for you to be systematic? Describe a systemyou have set up, used and been successful with in any previous
job you have had.
Copyright 2006-2010. Target Training International, Ltd.8
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WORKPLACE BEHAVIORS
Sales
Salesman Sanders
11-15-2011
100
90
80
70
60
50
40
30
20
10
0
D
64
I
76
S
38
C
52%
Copyright 2006-2010. Target Training International, Ltd.9
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THE SUCCESS INSIGHTS WHEEL
Sales
Salesman Sanders11-15-2011
CONDUCTOR
PER
SUAD
ER
PROM
OTER
RELATER
SUPPORTER
COO
RDINATOR
ANALY
ZER
IMPLEMENTOR
1
2
3
45
6
7
8
910
11
12
13
14
15
1617
18
19
20
21
22
23
24
2526
27
28
29
30
31
323334
35
36
37
38
39
40
4142
43
44
45
46
474849
50
51
52
53
54
5556
57
5859
60
Bold,aggressiveaction
s.
Challengingassignm
ents.
Expeditesaction.
responsibilities.
Authoritytocarryout
Firm,quickdecisionmaking.
Results-oriented.
Cha
ngeagent.
Ent
hu siasm
.
Persuasiv
e
communicator.
Resultsth
ro ughpeo
ple.
Testin
gofnew
i
deas.
Com
petitio
n with
others.
People
cont
act.
Solut
ionst
ope
ople
probl
em
s
.
Optim
istic
outlo
ok.
Verba
lizestho
ught
san
did
eas
.
Vari
edactiviti
es.
M
obilit
y.
Teamwork.Coachingandcounseling
.
Servicetoothers.Harmoniousworkenvironment.
Security.Assistancetocustomers
.
Logicalthinking.
System
aticroutine.
Closure.
Rela
xedpace.
Teamparticipati
on.
Security
.
Taskorie
ntati
on
.
Adhere
ncet
o
stand
ard
s.
R
outine
work
.
Guidelines
t o
fo
llow
.
Factsand
dat
a
to
ana
lyze
.
Diplomacy
and
c ooperation
.
High
qualitysta
ndard
s.
Pro
cedu
resto
follo
w.
Cle
an,tid
ywo
rkstat
ion.
Safet
yan
dsecu
rity.
Accuracy.
Analy
sisof
facts
andd
ata.
thinking.Creativ
eandoriginal
Logicaldecisions.Studyin
gandsolvingproblems.
Efficientmethodology.
Effectivetimemanagement.
Fact-basedsolutions.
s
Workplace Behaviors: s (45) PROMOTING PERSUADER (ACROSS)
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789 StreetABC Co. Ltd.