sieckgrowth credentials

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Seek Growth for Your Brand For companies who understand the value of building brand... we create innova8ve ideas based on integrated strategy and design to drive the longterm growth of your brand, and your business

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Page 1: SieckGrowth Credentials

Seek  Growth  for Your Brand!

For  companies  who  understand  the    value  of  building  brand...  

we  create  innova8ve  ideas  based  on    integrated  strategy  and  design  to  drive  the  long-­‐term  growth    of  your  brand,  and  your  business  

Page 2: SieckGrowth Credentials

Our  Approach   §  We  are  about  growth—the  growth  of  your  company,  your  brand  and  your  team’s  performance  

§  We  are  passionate  about  ideas—the  strategic  and  ar8s8c  founda8on  for  brand-­‐driven  growth  

§  We  are  customer  advocates—unlocking  their  percep8ons  is  the  key  to  your  brand’s  value  

§  We  are  collabora9ve—it’s  your  brand.  We  work  closely  with  you  to  ensure  it  reflects  your  company’s  core  values  

§  We  are  efficient—  in  a  short  period  of  8me,  we  can  get  your  brand  where  it  needs  to  go  to  grow  

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Our  Firm   §  In  our  sixth  year  with  over  50  years  of  experience,  we  are  a  partnership  of  sophis8cated  strategy  and  world-­‐class  design.  

§  We  offer  fully  integrated  brand  development  services:  

Strategy !

Situational Assessment#

Competitive Audit#

Brand Performance Analysis#

Positioning Strategy#

Hierarchy and Architecture#

Creative Strategy#

Brand Activation Plans#

Brand Design !

Logo#

Tagline#

Design System#

Look & Feel#

Image Bank#

Packaging#

Signage#

Activation !

Naming #

Messaging#

Collateral#

Online Identity#

Touchpoint Strategy#

Advertising#

Social Engagement#

Research !

In-depth Interviews#

Consumer Insights#

Concept Validation#

Copy Testing#

Brand Tracking#

Marketing Performance#

Employee Brand Engagement#

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Greg  Sieck  President    

§  Greg  Sieck  is  a  25  year  brand  marke8ng  expert    having  worked  in  adver8sing,  marke8ng  opera8ons  and  consul8ng  for  a  variety  of  consumer  and  B2B  brands.  His  most  visible  work  prodded  beer  drinkers  to  “Stop and Taste the  [Miller]  High Life”,  cell  phone  users  to  “make their  [AT&T]  Wireless phone their only phone” and  fast  food  fana8cs  to  ‘Think Outside the Bun” at  Taco  Bell.  

§  As  VP  Brand  and  Adver8sing  at  Intel,  Sieck  led  the  global  launch  of  the  Intel  Centrino  Mobile  Technology  brand,  resul8ng  in  7  million  new  “Unwired”  laptop  users  within  the  first  12  months  of  availability.  

§  He  was  responsible  for  developing  the  global  posi8oning  and  launch  program  for  the  Avaya  brand,  and  introduced  mul8ple  new  products  for  Mazda.  

§  Greg  is  a  member  of  the  CMO  Council,  IAF  and  AMA  and  is  o[en  quoted  in  industry  and  trade  press  for  his  expert  opinions  on  branding  and  marke8ng.  

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§  Victoria  Miller  is  a  designer  and  crea8ve  director  with    20  years  of  integrated  brand  marke8ng  experience  on  projects  ranging  from  corporate  branding  and  package  design  to  web  strategy  and  interac8ve  adver8sing.  She  has  helped  many  brands  carve  their  niche  in  the  marketplace,  designing  for  the  likes  of  Cisco,  Nestlé,  Disney,  Wolfgang  Puck  Foods,  Mabel,  J.  Paul  Geby  Museum,  Restora8on  Hardware,  and  CBS.  

§  She  led  the  global  online  and  offline  direct  marke8ng  for  Oracle  and  also  directed  online  adver8sing  for  Microso[.  For  Lexus,  she  was  key  to  the  launch  of  the  SC  conver8ble,  designed  collateral,  and  later  created  insideLexus.com,  the  netzine  for  owners.  

§  Victoria’s  work  has  been  awarded  a  Clio,  is  included  in  the  Smithsonian  Ins8tute’s  Permanent  Collec8on  of  Design,  and  has  been  published  in  many  industry  publica8ons  and  annuals.  She  was  on  the  board  of  the  Los  Angeles  Museum  of  Contemporary  Art  Contemporaries,  is  a  member  of  the  AIGA,  and  has  lectured  at  UCLA  and  taught  at  FIDM.  

Victoria  Miller  Crea8ve  Director    

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§  In  addi8on  to  Greg  and  Victoria,  the  SieckGrowth  team  includes  specialists  in  research,  crea8ve,  online  and  offline  produc8on,  media  planning,  CRM  and  marke8ng  performance  analysis.  

§  Our  hand-­‐picked  and  proven  resources  are  seamlessly  integrated  into  client  engagements  on  an  as-­‐needed  basis  to  meet  project  objec8ves.  

Extended  Team      

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Clients  Served  

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Consumer  Products  &  Services  Baja  Fresh/Wendy’s  

BART  (SF  Bay  Area  Rapid  Transit)  

Bioform/Radiesse  

Cargill  

FoodMaxx  

Kroger  

Lucky  Supermarkets  

Luxomca/Oakley  

Mabel  

Mazda  

Nestlé    

SaveMart  Supermarkets  

Taco  Bell  

Wes8nghouse  

Wolfgang  Puck  Foods  

 

Consumer  Technology      

AT&T  

Dexcom  

Dolby  

Electronic  Arts  

I’m-­‐in-­‐Control    

Intel  

Microso[  

Plantronics    

Roku  

SunPower  

Trend  Micro    

 

Business-­‐to-­‐Business  Adobe  

Health  Strategies  Group  

Avaya  

Brand.net  

Brocade  

Calypso  Technologies  

Cisco  

Coverity  

Ericsson  

Intechra  

Informa8on  Resources  (IRI)    

JBoss  (Red  Hat)  

Oracle    

Applied    Materials  

Regus  Group/HQ  

Salesforce.com  

Sun  Microsystems  

Telephia/Nielsen  

Websense  

 

Marke9ng  Services  Agencies  

22  Squared  

Division  of  Labor  

Glass  McClure  

Team  One  

Grey  

JUMBOshrimp  

McCann  Erickson  

Publicis  

 

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Our  Beliefs    about  Brand  

§  Valued  brands  are  the  basis  for  more  valuable    companies  and  increased  shareholder  value  

§  Brand  marke8ng  drives  higher  ROI  through  increased  demand,  premium  pricing,  and  reduced  risks  

§  Strong  brands  create  a  plaporm  for  business  expansion  poten9al    

§  Building  brand  is  a  long-­‐term  proposi8on  based  on  vision  

§  Brand  value  is  based  on  an  experience  built  at  mul8ple  touchpoints  

§  Differen8ated  brands  are  based  on  ideas  that  integrate  strategy  and  design  

§  Brands  must  evolve  to  stay  relevant  and  maintain  excitement  

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Brand-­‐Driven  Growth  Strategies  

§  We  leverage  brand  strength  to  drive  growth  in  four  fundamental  ways:    by  enabling  greater  penetra8on  of  current  markets  with  current  offerings,  paving  the  way  for  new  offerings  to  current  markets,  entering  new  markets  with  current  offerings,  or  launching  a  completely  new  offering  to  new  markets.  

§  Poten8al  Approaches  to  Driving  Growth:  

Current #Offering

toCurrent #Market#

New #Offering

toNew #

Market#

Current #Offering

toNew #

Market#

New #Offering

toCurrent #Market#

#

§  Higher brand relevance via messaging, media selection, packaging, promotion, channel support#

§  Increased awareness via media selection, spending levels, channel visibility#

§  Line extension in the form of improved or adjacent product lines or premium variants to drive higher category share and/or margin#

§  New product leveraging brand credibility with existing target#

§  Distribution channel expansion within current channel to more stores or sites#

§  New channel development beyond traditional channel, online, via dealers or direct marketing#

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Our  Process  

Category  Immersion  

Compe88ve  Audit    

Customer  Insights  

Brand  Assessment  

Posi8oning  &  Personality  

Awareness  Building  

Employee  Training  

Lead  Genera8on  

Channel  Programs  

Product  Development  

Customer  Service  

Market  Development  

Acquisi8ons  

Strategic  Partnerships  

Brand  Idea  

Design  &    Messaging  

§  We  immerse  ourselves  in  your  business  to  understand  your  core  values  and  develop  insights  about  what  is  most  important  to  your  customers.  These  insights  are  the  inspira8on  for  a  focused  idea  that  is  woven  into  every  aspect  of  your  brand.  

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Customer  Analysis   Marketplace  Analysis  

Channel  Analysis   Compe99ve  Analysis  

§  Target  customer  segmenta8on  §  Decision-­‐making  antes  &  drivers  §  Func8onal  and  emo8onal  benefits    

§  Unmet  needs  

§  Channel  segmenta8on    §  %  of  sales  by  channel  §  Channel  experience  for  consumers  

§  Impact  of  display  and  promo8on  

§  Product/service  offering  scope  §  Market  strategies  §  Brand  image  and  posi8oning  

§  SWOT  analysis  

§  Industry  trends    §  Market  factors    §  Compe88ve  factors  

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Market  Opportunity  Iden9fica9on  

§  In  today’s  markets,  with  sophis8cated  customers,  prolifera8on  and  parity  of  offers  and  mul8ple  channels,  companies  must  leverage  superior  market  and  customer  insights  to  develop  an  unfair  compe88ve  advantage  

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Brand  Reputa9on  Heritage,  strengths  and    

competencies  as  perceived  by  stakeholders  

and  customers  

Brand  Character  Insights  into  the  values,  

personality  and  tone  

Brand  Value  

The  founda;on  for  a  price  premium  and  

share  growth  

Brand  Benefits  Func;onal,  emo;onal  and  expressive  benefits  

Brand  Performance  Analysis*  

§  We  assess  the  brand  on  four  over-­‐arching  principles  and  u8lize  these  insights  to  develop  overall  strategy  for  the  corporate  brand  and  sub-­‐brands  such  as  products,  services  and  ingredients  

12  *based  on  David  Aaker  model  

Quality  

Price  

Low/Low

High/High

Low/High

Low/High

Benefit  Hierarchy  

Emotional

Functional

Expressive

Brand  as  Symbol  

Brand  as  Experience  

Brand  as  Person  

Heritage

Strengths

Competencies

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Brand  Iden9ty  Comprehensive  ar;cula;on  of  what  the  brand  

will  stand  for  over  ;me  

Brand  Posi9oning  Key  messages  for  specific  audiences  that  

differen;ate  and  demonstrate  an  advantage  over  compe;tors  

Essence  Summary  of    the  brand  

Core  Iden9ty  Core  values  of  the  brand  

Extended  Iden9ty  Personality  and  texture  elements  

Key  Benefit    

Reasons  to  Believe        

Brand  Posi9oning  Statement  For  (target/

mindset),  (brand)  is  (frame  of  reference)  that  (key  benefit)  

because  (reasons  to  believe).  

Target  

Frame  of  Reference    

Posi9oning  Framework  

Brand  Iden9ty  &  Posi9oning*  

§  Developing  an  enduring  brand  iden8ty  and  using  it  effec8vely  as  the  strategic  founda8on  is  cri8cal  to  differen8a8on  and  relevance  

13  *based  on  David  Aaker  model  

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Preference  

Purchase  

Loyalty  

Considera9on  

Awareness  

Customer  Purchase  Funnel  

Key  Elements  of  Marke9ng  Strategy  

§  Target  customer  defini8on  

§  Tailored  offering  development  

§  Dis8nc8ve  &  profitable  channels  

§  Communica8ons  management  

§  Sales  &  marke8ng  capabili8es  

§  Our  objec8ve  is  to  create  greater  efficiency  and  effec8veness  in  moving  customers  through  the  purchase  funnel  

Marke9ng  Strategy  and  Planning  

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“Overarching  Brand  Message”  

Segment  A   Segment  B   Segment  C  

Offer  1   “Version  1A”   n/a   n/a  

Offer  2   n/a   “Version  2B”   “Version  2C”  

Offer  3   “Version  3A”   n/a   “Version  3C”  

§  Clear  and  relevant  messaging  for  the  brand  and  key  offerings  as  it  applies  to  customer  segments  is  cri8cal  to  represen8ng  the  brand  consistently  

Brand  Messaging  Matrix  

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Financial    Metrics  

Performance  Metrics  Percep9on  Metrics  

Brand  Inputs   Business  Impact  

Examples:  §  Awareness  §  Understanding  §  Relevance  §  Credibility  §  Differen8a8on  §  Extendibility  §  Purchase  Intent  §  Worth  What  Paid  §  Preference  

Examples:  §  Cost  per  Lead  §  Cost  per  Sale  §  Conversion  Rate  §  Revenue  per  Customer  §  Op8miza8on  Rate  §  Share  of  Wallet    §  Advocacy/Referrals  

Examples:  §  Revenue  Growth  §  Margin/  Margin  Growth  §  Brand  Value  §  Return  on  Marke8ng  Investment  

§  We  deliver  insights  that  guide  future  investments  by  evalua8ng  the  impact  of  brand  investments  on  results  Brand  and  

Marke9ng  Impact  

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Case  Study   §  AT&T  Wireless  was  a  loose  federa8on  of  local  carriers  with  only  a  logo  in  common.  Compe88on  at  the  local  level  was  fierce  and  costly  as  no  brand  differen8ated  itself  on  anything  but  the  price  of  service.  With  the  launch  of  AT&T  Digital  One  Rate,  AWS  transformed  the  wireless  industry  overnight  and  drove  its  new  subscriber  growth  at  twice  the  industry  average.  Sieck  led  the  strategy  development,  communicatons  planning  and  launch  effort.    

AT&T  Wireless  

Brand  idea:  With  AT&T  Digital  One  Rate,  you’re  free  to  use  your  wireless  phone.    

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Case  Study  Taco  Bell  

§  Taco  Bell  was  in  its  third  consecu8ve  year  of  declining  traffic  counts  when  it  realized  it  had  lost  sight  of  its  customer—”I’ve  changed,  you  haven’t”  was  one  customer’s  lament.  Management  sought  to  reposi8on  the  brand  from  a  quirky,  Mexican  fast  food  joint  to  a  mainstream  fast  food  restaurant  that  provided  a  bolder  experience  than  the  burger  places.  America  learned  to  think  outside  the  bun  and  traffic,  average  check  and  YUM!  Brands’  profits  have  shown  consistent  growth.  Sieck  led  customer  insight,  strategy  and  execu9on.    

Brand  idea:  If  you’re  thinking  about  a  burger,  choose  something  more  exci8ng.  

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Brand  idea:  Now  you’re  free  to  live  and  work  the  way  you  want  to,  from  wherever  you  want  to.  

Case  Study  Intel  Centrino    Mobile  Technology  

§  Seeing  the  wireless  compu8ng  wave  as  a  key  driver  of  growth,  Intel  developed  its  first  ingredient  brand  based  on  something  other  than  speed.  Centrino  Mobile  Technology  delivered  mobile  compu8ng  to  the  masses.  The  result:  seven  million  units  sold  globally  in  year  one—at  a  premium  price.  Sieck  led  the  posi9oning,  plan  development,  and  execu9on.  

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Case  Study   §  The  world’s  largest  operator  of  temporary  office  space  was  faced  with  the  challenge  of  the  new  mobile  workforce—these  days  a  cell  phone,  laptop  and  internet  connec8on  is  all  anyone  really  needs.  The  brand  strategy  of  “removing  the  boundaries  of  the  tradi9onal  workplace”  led  to  a  host  of  new  products  and  services  that  were  not  linked  to  ren8ng  office  space—everything  from  on-­‐demand  conference  facili8es  anywhere  in  the  world  to  virtual  administra8ve  assistants  24/7.  Not  only  has  occupancy  in  office  centers  increased,  overall  penetra8on  of  the  marketplace  has  grown  five-­‐fold.  

Regus  Group  

Our  role:  Regus  depended  on  Sieck  Growth  for  customer  insight,  posi8oning  strategy,  hierarchy,  naming,  and  tagline.  

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Case  Study  Dolby.  Every  Bit  Amazing  

Our  role:  Sieck  Growth  was  integrally  involved  in  global  brand  management  for  over  two  years  and  provided  customer  and  consumer  insights,  strategy,  naming,  and  crea8ve  direc8on  and  resource  management.  

 

§  Dolby  is  known  as  the  gold  standard  in  sound  in  movie  theaters  and  consumer  home  audio  devices  around  the  world.  But  Dolby  was  expanding  their  product  line  beyond  the  theater  and  the  living  room  to  capture  new  revenue  in  portable  devices,  PCs,  and  via  new  products  that  improved  picture  and  sound  to  become  the  gold  standard  in  digital  entertainment.  A  new  brand  posi9oning  broadened  the  brand  to  stand  for  a  “more  immersive  entertainment  experience”  with  the  tagline  Every  Bit  Amazing.  The  new  strategy  launched  at  CES,  and  Dolby  stock  price  con8nues  to  climb.  

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Case  Study  Kroger  clipSmart  

Our  role:  Posi8oning  strategy,  naming,  design,  messaging,  launch  planning  

§  Kroger,  the  world’s  largest  grocery  store  company,  developed  new  technology  that  allowed  members  of  their  Shopper  Cards  to  download  coupon  offers  directly  from  the  web  to  their  personal  accounts,  making  clipping  coupons  obsolete,  and  receiving  product  discounts  easier  than  ever  before.  The  clipSmart™  program  was  launched  across  the  en8re  Kroger  system  in-­‐store  and  via  adver8sing  and  direct  mail.  Today,  thousands  of  offers  from  P&G,  Unilever  and  others  can  be  downloaded  from  hundreds  of  coupon  sites  just  by  clicking  on  the  clipSmart  logo.    

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Contact   §  To  capitalize  on  your  brand’s  poten8al,  Sieck  Growth.  

#Mill Valley, California#www.sieckgrowth.com#

#o 415.389.1011#c 415 717.4460##

#Greg Sieck#[email protected]# 23