Maintenance Services

Spare Part Services

Digital Services

Upgrade Services

Qualification Services

Operation Services

We keep the world running.

Investments in new rail concepts need to be profitable and sustainable in the long term. That is why effective service concepts are required. It‘s the only way to guarantee the maximum reliability and availability of a transport system – and ideally to extend its service life. Siemens Mobility Services is on hand to support you as a reliable partner – drawing on more than 100 years of rail expertise and backed up by a global network of experts.

You move people and goods – we move trains. Our innovative technologies help you to boost the efficiency of your rail operations at all levels. Our portfolio ranges from reliable spare part supply and optimization to remote monitoring, diagnosis and prescriptive maintenance; from tests and validation to the expansion and modernization of your systems and facilities. With our Railcover contracts, you get a service package that’s tailored to your individual needs.

Siemens Mobility Services (SIMOS) –Maximum availability with Railcover® service contracts

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Maintenance Services

Proven solutions for maximum availability and efficiency.

We work with you to develop tailor-made service concepts for your urban, regional, long- distance or high-speed networks. Whether catenaries, signaling, interlocking or level crossings, multiple units, locomotives, metros, light rail transit or trams: our broad portfolio of modular solutions gives you the flexibility in effective and cost-efficient manner, to optimize your rail system in line with your requirements.

What is more, our experts offer a profound experience in the maintenance of fleets and entire systems – worldwide.

Spare Part Services

Easy and excellent solutions for optimized spare part inventories.

With our comprehensive Spare Part Services, we ensure that your specialists have the right components to hand – quickly, easily, reliably and on demand.

Whether new, repaired or refurbished spare parts – we promise you Easy Spares®. By means of innovative production methods, such as 3D printing (additive manufacturing), we are able to manufacture improved spare parts taking into account your individual requirements.

Obsolescence solutions ensure provision with spare parts over the entire life cycle of your systems. Easy Spares® – the whole lifetime!

Digital Services

Smart remote monitoring and data services for maximum reliability.

Our Smart Guidance Services support you in resolving problems as they occur. Thus, you can ensure availability of rail transport even in exceptional conditions. Our experienced experts are available to advise you when things go wrong unexpectedly.

Furthermore, we offer Smart Monitoring that takes care of data transmission and visualization as well as Smart Data Analysis which additionally covers data evaluation and root cause analyses.

The monitoring and data analysis tool supports you in reducing failures on track, in decreasing depot time and in increasing system availability.

• Proven Maintenance Manage-ment – we optimize your maintenance activities.

• Proven On-Site – we’re there for you on your location.

• Proven Overhaul Point Machine – flexible refurbish ment of your point machines.

• Proven Depot Services – we offer tailored depot solutions.

• Proven Infrastructure Care - highest availability and cost efficiency for your rail automation systems.

• Easy Daily Spares – we offer reliable spare part solutions.

• Easy Spares® – we ensure that spare parts are available quickly and easily.

• Easy Sparovation Part™ – optimized spare parts with enhanced customer benefit.

• Easy Repair – fast, high-quality repair of your spare parts.

• Easy Obsolescence Solutions – reliable supply of spare parts for your systems.

• Smart Guidance – we‘re there for you whenever and wherever you need us.

• Smart Monitoring – we process and visualize the data you need to monitor your systems more efficiently.

• Smart Data Analysis – we offer tools and methods to automate data evaluation and speed up root cause analyses.

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Upgrade Services

Expertise to enhance the value of your systems.

Increased energy efficiency, improved comfort and greater reliability – there are many good reasons for modernizing, enhancing or repairing your rail vehicles and infrastructure. Another good reason is extension of lifetime. Because long lifetime enables to treat resources with care.

Whether interior conversion, system upgrade or refurbishment – with Siemens Upgrade Services, you can be confident that your fleet will travel into the future with maximum comfort, low emissions and high energy efficiency.

Qualification Services

Certified solutions for testing systems and training customer personnel.

Our Test- and Validation Center Wegberg-Wildenrath ensures quality. We use the latest equipment to test vehicles rigorously and prepare them for certification.

Furthermore our new Rail Service Center in Munich Allach is available for all your maintenance needs.

With rapid technological change, it’s essential to keep the know-ledge of your employees up to date. Our comprehensive training program enables your employees to acquire expertise and practical knowledge directly from the manufacturer.

Operation Services

Complete solutions to optimize operation and performance.

One of the greatest challenges of our time is to ensure cost-effective, sustainable mobility while providing attractive offers to your rail customers. Our goal is to help you to cope with ever-increasing volumes of rail traffic. Therefore, we offer technical operating solutions that enable you to optimize utilization of existing capacities and to ensure high performance and quality even under exceptional operating conditions.

• Expert Features – enhancement for your vehicle.

• Expert Refurbishment – overhaul for your fleets and systems.

• Expert Accident Repair – accident repair services for your vehicles, including appraisal and insurance processing.

• Expert SITRAIL® D – safety and efficiency on your platforms with video-based train handling.

• Certified Test and Validation – at our Rail Service Centers in Wegberg-Wildenrath and Munich Allach.

• Certified Training – your employees acquire the latest theoretical and practical knowledge – directly from the manufacturer.

• Certified Consulting – we advise you in planning complex projects.

• Complete Technical Operations – we advise you and manage the technical operation of your fleets.

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www.siemens.com/mobility-services

Siemens AG Mobility Division Siemens Mobility Services Otto-Hahn-Ring 6 81739 Munich Germany

Bestellnr. MOCS-B10001-00-7600 | ZuZ-15-448 EN Dispo 21700 c4bs 1425 | Printed in Germany | © 09.2015, Siemens AG SIMOS ™ is a registered trademark of Siemens AG. The information in this document contains general descriptions of the technical options available, which do not have to be present in all individual cases. The required features should therefore be specified in each case at the time of closing the contract.