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SIGCSE 2008, Portland, OR, USA March 15, 2008 Course Experiences of Computing Students with Disabilities: Four Case Studies Katherine Deibel Computer Science and Engineering University of Washington, Seattle

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SIGCSE 2008, Portland, OR, USA

March 15, 2008

Course Experiences of Computing Students with

Disabilities: Four Case Studies

Katherine DeibelComputer Science and

EngineeringUniversity of Washington,

Seattle

March 15, 2008SIGCSE 2008, Portland, OR, USA 2

Inclusive Education

−Preemptively build accommodations into one’s educational practices [Loreman, 2005]−Minimizes accommodation requests−Proactive instead of reactive

−Focus on all forms of disabilities−Involves good pedagogical practices:

−Reflective learning, collaborative learning, attention to different learning styles, etc.

March 15, 2008SIGCSE 2008, Portland, OR, USA 3

What about Computing Education?

What is the state of our current inclusive practices?

March 15, 2008SIGCSE 2008, Portland, OR, USA 4

Outline

−Introduction−Methodology−Participants−Themes−Discussion−Conclusion

March 15, 2008SIGCSE 2008, Portland, OR, USA 5

Previous Work

Studying Our Inclusive Practices:Course Experiences of Students with

Disabilities−Presented at ITiCSE 2007−Describes challenges of conducting disability

research−Suggests appropriate protocols and methodologies

March 15, 2008SIGCSE 2008, Portland, OR, USA 6

Illustrative Case Study

−In-depth investigation of a phenomenon

−Looks at only a few instances−Findings are:

−To enhance current knowledge−To support or challenge theories−To stimulate conversation

−Case studies are NOT to be generalized

Semi-Structured Interviews

Grounded Theory Analysis

Illustrative Case Study

March 15, 2008SIGCSE 2008, Portland, OR, USA 7

Participants

−4 students interviewed−Two interviews per participant

−Mid-quarter−End of term

March 15, 2008SIGCSE 2008, Portland, OR, USA 8

Student Profile: Alan

−26 year old male junior (commuter)−Developmental disability affecting

memory and reading/writing ability−Enrolled in computer animation−Art major−Registered with disability services

−Books-on-tape−Note takers

March 15, 2008SIGCSE 2008, Portland, OR, USA 9

Student Profile: Seth

−18 year old male freshman−Deaf in left ear−Enrolled in CS1−Interested in computer engineering−Plays saxophone in a jazz band−Used a hearing aid as a child−Chooses not to use a hearing aid now−Talked with disability services but

ineligible for accommodations

March 15, 2008SIGCSE 2008, Portland, OR, USA 10

Student Profile: Pam

−19 year old female freshman−General anxiety disorder−Enrolled in CS2−Interested in CS or EE−Recent diagnosis of anxiety disorder

and panic attacks−Discloses only to family and close

friends−Only beginning to view anxiety as a

disability−Not registered with disability services

March 15, 2008SIGCSE 2008, Portland, OR, USA 11

Student Profile: Dave

−19 year old male freshman−Obsessive-compulsive disorder,

anxiety, and low-level depression−Enrolled in CS1 (out of curiosity)−Psychology / Pre-Med major −Father called up for deployment to

Iraq−Completed only 1 of 2 interviews−Applied for a hardship course

withdrawal

March 15, 2008SIGCSE 2008, Portland, OR, USA 12

Identified Themes

−Self-Advocacy−Family Support−Friend Support−Personal Definitions of Disability−Attention to Different Learning Styles−Access to Course Artifacts and Materials−Frustration with Collaboration Policies−Podcasting

March 15, 2008SIGCSE 2008, Portland, OR, USA 13

Identified Themes (in paper)

−Self-Advocacy*−Family Support−Friend Support−Personal Definitions of Disability−Attention to Different Learning Styles*−Access to Course Artifacts and Materials*−Frustration with Collaboration Policies−Podcasting*

March 15, 2008SIGCSE 2008, Portland, OR, USA 14

Identified Themes (in talk)

−Self-Advocacy*−Family Support−Friend Support−Personal Definitions of Disability−Attention to Different Learning Styles*−Access to Course Artifacts and Materials*−Frustration with Collaboration Policies−Podcasting*

March 15, 2008SIGCSE 2008, Portland, OR, USA 15

Self-Advocacy

−Taking personal responsibility for managing one’s disability (for better or worse)

March 15, 2008SIGCSE 2008, Portland, OR, USA 16

Self-Advocacy

−Taking personal responsibility for managing one’s disability (for better or worse)

Seth

−Chooses not to use a hearing aid

−Usually chooses seating positions that favor his good ear

−Sometimes sits by friends instead

−Contacts instructors before start of every term about accommodations

Alan

March 15, 2008SIGCSE 2008, Portland, OR, USA 17

Self-Advocacy

−Taking personal responsibility for managing one’s disability (for better or worse)

Would you ask an instructor or TA for help regarding your anxiety?

“Because of the person I am, I probably would not tell them and try to deal with the problem myself... I’d just think I’d be kind of embarrassed and feel like I was just complaining...”

Pam

Q:

March 15, 2008SIGCSE 2008, Portland, OR, USA 18

Self-Advocacy

−Taking personal responsibility for managing one’s disability (for better or worse)

−Takeaway:−Students with disabilities decide when and

if to ask for assistance−Inclusive practices offer a way to provide

assistance without the need for requests

March 15, 2008SIGCSE 2008, Portland, OR, USA 19

Access to Course Artifacts and Materials

−Many of the course materials in CS1 and CS2 available on the course website

March 15, 2008SIGCSE 2008, Portland, OR, USA 20

Access to Course Artifacts and Materials

−Many of the course materials in CS1 and CS2 available on the course website

Seth

Pam

Dave

−Reduces anxiety about getting lost or missing a lecture for both Dave and Pam

−Fallback in case he mishears or misses something in lecture

March 15, 2008SIGCSE 2008, Portland, OR, USA 21

Access to Course Artifacts and Materials

−Many of the course materials in CS1 and CS2 available on the course website

−Even minor breakdowns in access lead to problems

March 15, 2008SIGCSE 2008, Portland, OR, USA 22

Access to Course Artifacts and Materials

−Many of the course materials in CS1 and CS2 available on the course website

−Even minor breakdowns in access lead to problems

Pam

−CS1 and CS2 use a password protected online textbook

−Pam used CS1 text to prepare for exams and assignments

−CS2 TA forgot to give out password−Increased Pam’s anxiety over CS2

exams and assignments

March 15, 2008SIGCSE 2008, Portland, OR, USA 23

Access to Course Artifacts and Materials

−Many of the course materials in CS1 and CS2 available on the course website

−Even minor breakdowns in access lead to problems−Animation course lectures were

mainly software tutorials −Difficult for Alan to take notes−A set of tutorials on DVDs were

available but only during TA lab hours

−Availability further limited by Alan being a commuter student

Alan

March 15, 2008SIGCSE 2008, Portland, OR, USA 24

Access to Course Artifacts and Materials

−Many of the course materials in CS1 and CS2 available on the course website

−Even minor breakdowns in access lead to problems

−Takeaway:−More reasons to have course repositories−Simple breakdowns can be noticeably

damaging to students with disabilities

March 15, 2008SIGCSE 2008, Portland, OR, USA 25

Podcasting

−UW Podcasting Initiative−Automatic audio recording and online

posting of lectures for some courses−Motivated primarily to be cutting-edge−Not considered [originally] as a disability

support−Usage and performance being studied and

evaluated

March 15, 2008SIGCSE 2008, Portland, OR, USA 26

Podcasting

−None of the computing courses used podcasting

−Students’ other courses have used podcasting

March 15, 2008SIGCSE 2008, Portland, OR, USA 27

Podcasting

−None of the computing courses used podcasting

−Students’ other courses have used podcasting−Lessens stress of note taking

Alan

Seth

−Fallback in case he mishears or misses something in lecture

March 15, 2008SIGCSE 2008, Portland, OR, USA 28

Podcasting

−None of the computing courses used podcasting

−Students’ other courses have used podcasting

“I’ve never done that because I’ve never had this much trouble with a class before but I definitely would with computer science if that were an option... It would be so much nicer to have a podcast.”

Dave

When asked if he has ever listened to podcast lectures in his other courses

March 15, 2008SIGCSE 2008, Portland, OR, USA 29

Podcasting

−None of the computing courses used podcasting

−Students’ other courses have used podcasting

−Takeaway:−Podcasting has potential as a disability

accommodation−Educational technology initiatives can have

unexpected benefits towards inclusion

March 15, 2008SIGCSE 2008, Portland, OR, USA 30

Themes Redux

−Self-Advocacy−Access to Courses Artifacts and Materials

−Breakdowns−Podcasting

March 15, 2008SIGCSE 2008, Portland, OR, USA 31

Potential Criticisms of Cases

−Not blind, deaf, mobility-impaired, etc.−3 of 4 students not registered with disability

services−2 of 4 students do not view themselves as

having a disability

March 15, 2008SIGCSE 2008, Portland, OR, USA 32

Potential Criticisms of Cases

−Not blind, deaf, mobility-impaired, etc.

Learning 55%

Mental/Emotional 10%

Health 6%Other 5%

Mobility 12%

Speech 1%

Visual 5%

Hearing 6%

Disabilities at U.S. Colleges & Universities (NCES Report 1999-046)

Disabilities of Students Registered with Disability Services at 4-year U.S.

Universities

March 15, 2008SIGCSE 2008, Portland, OR, USA 33

Potential Criticisms of Cases

−Not blind, deaf, mobility-impaired, etc.

Alan

Seth

Pam

Dave

March 15, 2008SIGCSE 2008, Portland, OR, USA 34

Potential Criticisms of Cases

−Not blind, deaf, mobility-impaired, etc.−3 of 4 students not registered with disability

services−2 of 4 students do not view themselves as

having a disability

March 15, 2008SIGCSE 2008, Portland, OR, USA 35

Potential Criticisms of Cases

−Not blind, deaf, mobility-impaired, etc.−3 of 4 students not registered with disability

services−2 of 4 students do not view themselves as

having a disability−All cases meet academic definition of disability−All cases involve invisible disabilities

−Option of avoiding the stigma of disability [Cory, 2005]−Students with invisible disabilities tend to delay

requesting accommodations [Cory, 2005]

March 15, 2008SIGCSE 2008, Portland, OR, USA 36

Potential Criticisms of Cases

−Not blind, deaf, mobility-impaired, etc.−3 of 4 students not registered with disability

services−2 of 4 students do not view themselves as

having a disability

March 15, 2008SIGCSE 2008, Portland, OR, USA 37

Findings and Takeaways

−Cases align with current knowledge about university students with disabilities

−There are students who do not register with disability services in computing courses−Disabilities still lead to problems and difficulties−Inclusive pedagogies reaches all students

regardless

−No findings specific to computing education−Possibility still of field-specific barriers to inclusion−Inclusive education practices are readily applicable

March 15, 2008SIGCSE 2008, Portland, OR, USA 38

Conclusions

−Illustrative cases provide vivid insights into experiences of students with disabilities

−Themes and takeaways suggest directions for further research into making computing education accessible to all students

March 15, 2008SIGCSE 2008, Portland, OR, USA 39

Acknowledgements

Special thanks goes to…−The participants−Sheryl Burgstahler and Rebecca Cory, DO-IT−The SIGCSE reviewers

Questions..?

March 15, 2008SIGCSE 2008, Portland, OR, USA 40

Extra Slides

March 15, 2008SIGCSE 2008, Portland, OR, USA 41

Inclusive Education (cont.)

−Implemented and studied with success at many schools [Clough & Corbett, 2000].

−Numerous inclusion guides exist:−K-12: Loreman et al., 2005.−College: Burgstahler, 2005; Strange, 2000.

−Involves good pedagogical practices:−Reflective learning, collaborative learning,

attention to different learning styles, etc.

March 15, 2008SIGCSE 2008, Portland, OR, USA 42

Methodology

−One-on-one interviews:−60 minutes−Students with disabilities in

their first or second computing course

−Participants interviewed twice

−Analysis−Simultaneous with data

collection−Themes emerge from data

Semi-Structured Interviews

Grounded Theory Analysis

Illustrative Case Study

March 15, 2008SIGCSE 2008, Portland, OR, USA 43

Semi-Structured Interviews

−One-on-one interviews−Prepared questions only a

guide −Subject drives conversation−Two interviews conducted

(middle and end of term)

Semi-Structured Interviews

Grounded Theory Analysis

Illustrative Case Study

March 15, 2008SIGCSE 2008, Portland, OR, USA 44

Grounded Theory Analysis

−Inductively develop themes from data

−Occurs throughout the data collection process−Themes evolve as more data is

considered−Explore and challenge themes

with new data

Semi-Structured Interviews

Grounded Theory Analysis

Illustrative Case Study

March 15, 2008SIGCSE 2008, Portland, OR, USA 45

Semi-Structured Interviews

−How does your instructor run the course? What do you like? Not like?

−How does your disability affect your education?

−Assuming that your instructor(s) knew about your disability, how would you want them to respond to you as a student?

Semi-Structured Interviews

Grounded Theory Analysis

Illustrative Case Study

March 15, 2008SIGCSE 2008, Portland, OR, USA 46

Summary of Students

AlanAnimation courseArtDevelopmental disabilityUses disability services

PamCS2Intended CS or EE majorGeneral anxiety disorder

SethCS1Intended CS majorDeaf in one ear

DaveCS1PsychologyOCD, depression, anxiety

March 15, 2008SIGCSE 2008, Portland, OR, USA 47

Self-Advocacy

−Taking personal responsibility for managing one’s disability (for better or worse)

−Failure in self-advocacy leads to embarrassment

“Generally, I try to keep my parents out of my business being that I’m a junior in college, but at this point my mom did get involved because she saw how frustrated and angry I was.”

Alan

Describing the aftermath of failing to receive the animation textbook on tape in time.

March 15, 2008SIGCSE 2008, Portland, OR, USA 48

Attention to Different Learning Styles

−The students readily identify what teaching styles work or do not work for them

Seth

−Prefers when instructors write and say aloud what they are doing

−Helps bypass his hearing problems

Alan

−Software tutorials in class difficult to take notes about

−Recognizes usefulness to others

March 15, 2008SIGCSE 2008, Portland, OR, USA 49

Attention to Different Learning Styles

−The students readily identify what teaching styles work or do not work for them

Alan

−Software tutorials in class difficult to take notes about

−Recognizes usefulness to others

March 15, 2008SIGCSE 2008, Portland, OR, USA 50

Attention to Different Learning Styles

−The students readily identify what teaching styles work or do not work for them

Seth

−Prefers when instructors write and say aloud what they are doing

−Helps bypass his hearing problems

Alan

−Software tutorials in class difficult to take notes about

−Recognizes usefulness to others

March 15, 2008SIGCSE 2008, Portland, OR, USA 51

Attention to Different Learning Styles

−The students readily identify what teaching styles work or do not work for them

−Views in-class problems as productive

−OCD can lead to him obsessing over why a solution does not work

−Uses provided slides to look ahead and understand the solution

−Thus avoids being distracted

Dave

March 15, 2008SIGCSE 2008, Portland, OR, USA 52

Attention to Different Learning Styles

−The students readily identify what teaching styles work or do not work for them

−Takeaway:−Teaching with multiple learning styles in

mind helps make the classroom inclusive−Polling the students about their preferred

learning styles could be fruitful

March 15, 2008SIGCSE 2008, Portland, OR, USA 53

Podcasting

−None of the computing courses used podcasting

−Students’ other courses have used podcasting−Provided note takers do not capture all the material in a lecture

−Podcasts helpful for filling in gaps−Advantageous for commuter

students

Alan

March 15, 2008SIGCSE 2008, Portland, OR, USA 54

Podcasting

−None of the computing courses used podcasting

−Students’ other courses have used podcasting

Alan

“I actually recently purchased an iPod for podcasts, and I’ve taken lectures with podcasting before and have done really well when it has been podcasted because I have been able to keep up and I can listen to it anywhere… on the bus…"