sigma © oecd building professional and merit-based civil service
TRANSCRIPT
SIGMA
© OECD
Building professional Building professional and merit-based civil and merit-based civil
service service
SIGMA
© OECD
ELEMENTSELEMENTS
LEGAL FRAMEWORK• WORKING CONDITIONS • SUBSTANTIVE LAWS
QUALIFIED STAFF• KNOWLEDGEABLE • RESPONSIVE
WORKING ENVIRONMENT
SIGMA
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Why civil service Why civil service legislationlegislation
Means to improve administrative capacity• rule of law• openness and transparency• accountability• predictability• efficiency
SIGMA
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Content of civil service Content of civil service legislationlegislation
Scope of the civil service specific obligations specific rights principles of recruitment,
promotion and retirement transitional provisions
SIGMA
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Scope of the civil Scope of the civil serviceservice
By category (only management )
by task (executing public powers)
by employing institution
by budget (paid from state budget)
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Specific obligationsSpecific obligations
At the service of the citizen serving the public good neutrality in executing the tasks observing the rule of law accountability for actions liability to the state for damages
caused
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Specific rightsSpecific rights
Right to be protected against undue pressure
right to resist illegal orders
Right to a salary right to annual leave right to training
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Administrative EthicsAdministrative Ethics
How to ensure administrative ethics• civil service law
– disciplinary regulations and/or code of ethics
• administrative procedures law– ensuring administrative principles– ensuring the right of the citizen to
redress and judicial appeal
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Administrative EthicsAdministrative Ethics
How to enforce administrative ethics• civil service law
– implement and supervise implementation of disciplinary regulations and/or code of ethics
• administrative procedures law– control application of the law– ensure accessibility of the citizen to
redress and judicial appeal
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Creating a professional Creating a professional civil servicecivil service
Open to everyone
based on merit
permanent
trusted
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Human Resources Human Resources ManagementManagement
Existing staff• screening • training
new staff• transparent recruitment
procedures• recruitment based on merit
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Human resources Human resources Management Management
Principles for a permanent civil service• tenure after probationary period• horizontal mobility• forced transfer for service reasons• promotion based on merit• performance appraisal systems
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Problems Problems recruiting and retaining staffrecruiting and retaining staff
Low pay little delegation little career planning low recognition of performance no other incentives
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Human resources Human resources ManagementManagement
Central management capacity unified classification unified pay structure unified recruitment procedures
transparent procedures and decision-making
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Human resources Human resources ManagementManagement
Tools to get it started
Job evaluation system
Performance appraisal system
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Performance AppraisalPerformance Appraisal
PreconditionsPreconditions
• clear coherent administrative organisation, taking account of the defined tasks of the state
• efficient administrative procedures in place to accomplish the tasks
• job descriptions which reflect the activities and the tasks
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Role of Performance Role of Performance appraisalappraisal
Job description
Job classification
Basic salary
Performance appraisal
add objectives and special tasks
Job evaluation
Consequences •additional steps
•promotion •bonuses•training
•sanctions•dismissal
SIGMA
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Training in capacity Training in capacity buildingbuilding
CHALLENGES• ensure implementation of
government reform programme• ensure rule of law• ensure continuity• ensure responsiveness
SIGMA
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Training in capacity Training in capacity buildingbuilding
POSSIBLE ACHIEVEMENTS• restructuring• improve decision-making • improve law drafting• improve HRM
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Training in capacity Training in capacity buildingbuilding
CRUCIAL ISSUES
• sequencing• financing• institutional structure of training• trainers
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Training in capacity Training in capacity buildingbuilding
PREREQUISITES FOR SUCCESS
• supported by political leadership• monitoring and incentives• availability to all staff