sign-up flows
TRANSCRIPT
Si!n Up/In, Gettin! Started, Reminders, and HelpPrepared by : Eric Bollman | [email protected] on : 7/1/13
UX GOALSSi!n up Quickly !uide new users from si!n up to product.
Gettin! StartedExplain new and existin! features to users. Make it easy to invoke and dismiss tours.
Help & Support CenterProvide comprehensive FAQs & help center, allow customers to communicate back to vudu (assume we will use Ri!htnow)
Tips and RemindersEn!a!e si!ned in users with feature tips. Surface reminders to tune tastes.
Web User Si!n InVudu.com
Sign in Screen
Valid userCredentials
No
Yes Logged in Vudu.com
Invalid Email
Invalid Password
Sign in Screen w/
errors
Walmart CredentialsFacebook Credentials
Vudu Credentials
Web User Si!n In
Sign in
Logged out Vudu.com
Password
Forgot Password?
In-line Sign in Dropdown Menu
Sign in with Facebook
OR
Sign In
Sign in
Don't have an account? Sign up
Sign in with your Walmart account
Password
Forgot Password?
In-line Sign in Dropdown Menu with
Errors
Sign in with Facebook
OR
Sign In
Sign in
Don't have an account? Sign up
Sign in with your Walmart account
Error Logic
Forgot Password
In-line Sign in Dropdown Menu Forgot
Password
Reset
Sign in
Password Reset
Cancel
If invalid email,Then display form errors
Web User Si!n Up , Facebook Si!n UpVudu.com
Sign Up Screen
Valid userFaceboo
Credentials
No
Yes
Back to Sign Up
Screen with errors
FacebookLogin Popup
Click Sign up
FacebookOAUTH
UV PagePull and store
email, birthday,First Last Name
If data is retrieved then remove duplicative
fields on Sigh Up
Sign Up with FacebookCredentials?
Yes
No
Sign Up with Walmart
Credentials
Sign Up with Vudu
Credentials
Web User Si!n Up , Facebook Si!n Up
Sign in
Logged out Vudu.com
Sign Up
Sign Up Page
Sign inSign Up
Sign Up with Facebook
OR
Password
First Name
Last Name
By clicking "Sign Up" you confirm that you accept the Terms of Service and Privacy Policy
Sign Up
Vudu would like to access your public profile, email address, birthday, and likes. Vudu would like access your data any time.
OkayCancel
f
Pull and store email, birthday,First Last Name
UV Page
Get 10 FREE Movies when you sign up today
Web User UV Account Create/LinkSign up
UV UX
Completed sign up flow
Have aUV ACCT?
Yes
NoDo you want a UV ACCT? Yes UV Create
Completed sign up flow
Billing
No
I'll do this Later
Billing
Billing
Link Acct
Web User UV Account Creation
UV Page
Sign inSign Up
By clicking "Creating a UV Account" you confirm that you
accept the Terms of Service and Privacy Policy
Sign up
What is UltraViolet™Content
CreateAccount
LinkAccount
I'll do this later
Create UV Modal
Username
Sign inSign Up
By clicking "Creating a UV Account" you confirm that you accept the
Terms of Service and Privacy Policy
What is UltraViolet™Content
CreateAccount
LinkAccount
I'll do this later
Create UltraViolet Account
Username
[email protected] Create Billing
Web User UV Account Linkin!
UV Page
Sign inSign Up
By clicking "Creating a UV Account" you confirm that you
accept the Terms of Service and Privacy Policy
Sign up
What is UltraViolet™Content
CreateAccount
LinkAccount
I'll do this later
Linking UV Modal
Username
Sign inSign Up
By clicking "Creating a UV Account" you confirm that you accept the
Terms of Service and Privacy Policy
What is UltraViolet™Content
CreateAccount
LinkAccount
I'll do this later
Link UltraViolet Account
Billing
UltraViolet™iFrame Content
Web User Billin! & PaymentUV Page
Are allrequired
fieldsvalid?
Serve Firstdata
Billing and CC fields
HTTPSBilling
Completed / Skipped
Invalid CCInvalid Security CodeInvalid Expiration DateInvalid Card Holder NameInvalid ZipcodMin CharactersValid Address
No
Yes
Send to info toFirst Data Getting
StartedAsynch indicator
Add BillingInfo? Yes
No
Web User Billin! & PaymentHTTPS Billing & Payment Page
Sign inSign Up
UV Page
Username
Getting Started
Eric
First Name
Bollman
Last Name
452 Alabama
Street Address
102
City State
CA
Enter Payment Information
Credit Card
Expiration
June 2016
Security Code
Save I'll do this later
Secure
If all fields are validand completed, thenenable enable credit card fields.
Sign inSign Up
Eric
First Name
Bollman
Last Name
452 Alabama
Street Address
102
San Francisco
City State
CA
Enter Payment Information
378282246310005
Credit Card
Expiration
June 2016
Security Code
222
Save I'll do this later
Secure
Are allrequired
fieldsvalid &
completed?
Yes
No
ServeField Level
Error Messages
Web User Gettin! Started
Sign inSign Up
Getting Started
What is Ultra Violet?
Vudu-To-Go
Redeeming Ultra Violet Titles
HDX Video Quality
Support Center
Your Internet Connection
More
Billing
?Recommendations | TV & Movies | My Library Eric B
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