Simphony Solutions started in 2013 by like minded individuals who have immense knowledge in the field of Banking & Telecom. With 16 years of rich experience across Banks & Telco’s to back them, Simphony has started a journey with an objective to serve corporates in achieving their business goals.

We aim to serve our clients thru quality processes that define and measure qualitative and quantitative inputs which help achieve the desired results. With excellent analytical skills and a result oriented approach we lead by example and guide our teams to bring out the best in them and deliver as per business needs.

As business partners and solution consultants we believe in adding value to our client relationship by constantly monitoring and improvising processes. We strive for continual improvement so as to meet our client’s strategic goals.

Key Executive: Samson P AnthonyPast experience: Assistant Vice President at Royal Bank of Scotland NV

handling the Retail Collections portfolio for South India.

A leader with excellent analytical skills, who is result oriented Process driven, with an ability to proactively identify solutions to issues / concerns /

process gaps if any Quick learner who strives for continual improvement People manager who believes in leading by example and keeps the team motivated

with excellent team handling skills Incessant target delivery throughout the career with GE-Capital BPMSL, ICICI Bank

and ABN Amro Bank NV / RBS NV has placed him as the first choice of management for important assignments / projects

Key Executive: Vasudha MohanPast experience: Cross Functional Expertise in Sales, Customer Service &

OperationsCustomer Service Management: In-depth knowledge of customer service principles and practices. Demonstrated ability of providing assistance to clients and troubleshooting issues. Specialize in delivering online support. Liaising with cross functions and company management to support and implement growth

strategies. Proficient in CRM systems and Autodialing systems such as Predictive dialers, etc.

Sales & Marketing Management: Life cycle management of key/enterprise accounts. Relationship building with decision makers by presenting a value proposition. Acquisition by providing complete Telecom Solutions thru multi product penetration (Voice & Data).

Key Differentiators

Ability to understand client issues and deliver on expectations

Strong service oriented “can-do” culture leading to long term relationships with clients

Right blend of corporatized professionally run organization with entrepreneurial energy and attitude

Infrastructure Focus on practical systems and technologies

Always use branded and licensed equipment

Quality infrastructure tailored to operations needs

Tailor infrastructure to meet client and process needs

Clientele Bharti Airtel Limited - Preferred Partner with Corporate & Enterprise

businesses.

Sify Technologies Ltd - Corporate Partner for Sales

Puravankara Real Estate Developers – Corporate Partner for Sales & Debt Management.

HDFC Bank - Corporate Partner for Personal Loan Sales