simplify medical
TRANSCRIPT
To forget is human. Reminder aid is divine.
Confidential
Imagine intro meeting with 5 people in a quiet
conference room.
… struggling to recall their names, titles, and company after an hour?
Thankfully, you have their business cards.
To forget is human. But it kills.
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Imagine nurse handing off 5 patients during shift
change, on a noisy floor.
… struggling to recall names, Dx, Rx, etc, amidst
pagers & interruptions.
Alas, she only has Post-It notes.
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Shift/Ward Change$22B/Year of
wasteful spending.Nev
er
Even
ts
Discharge$15B/year of
wasteful spending.30-d
ay
Rebo
und
Shift/Ward ChangeED wait>4 Hrs.
Patients in hallway.Patie
ntD
issa
tisfa
ction
A checklist can save lives & over $37B/year
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A stage-4 EMR hospital decided to implementchecklist.
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Can EMR vendor help?
Is this what you expected from Stage-4 EMR hospital?
Hospital rolled out EMR vendor’s handoff tool,
mandating it’s use.
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Adjusting glasses?
?
How did nurses respond?
Within a year, nurses abandoned it.
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Would you risk similar failure in improving handoff at your hospital?
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CMS does not pay for Never Events.
Starting 2012, reimbursement penalty
for high readmission rate.
Starting 2012, penalty for low patient satisfaction
score.
Simplify Solution: Smart checklist for handoff.
Confidential
Data IntegrationEMR
Outgoing Nurse
Patient/Caregiver
Incoming Nurse
Data Prioritization
Remote FamilyParticipation
SmartQ TM
Prevents never events.Data prioritization
Prevents never events & shortens waiting.
Family involvementReduces 30-day
re-hospitalization.
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Unit Transfer Report: Rule based, patient specific checklist
Prioritized data. Populated from EMR.
Patient specific, rule based activities & SmartQTM.
Patient specific, rule based recommendation.