simulating patient safety

54
Simulating Patient Safety Claire Cordeaux: Executive Director, Healthcare

Upload: simul8-corporation

Post on 21-May-2015

489 views

Category:

Healthcare


2 download

DESCRIPTION

This month we're discussing Patient Safety and how simulation is being used to reduce patient harm. Patient safety is a serious global public health issue. Estimates show that in developed countries as many as 1 in 10 patients is harmed while receiving hospital care (World Health Organization, June 2014). In this workshop we will examine how other high risk sectors use simulation to improve safety and how simulation could be more widely applied in healthcare. We will demonstrate simulations of delays, interruptions, adoption of best practice and interventions in sepsis.

TRANSCRIPT

Page 1: Simulating Patient Safety

Simulating Patient Safety

Claire Cordeaux: Executive Director, Healthcare

Page 2: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Presenters

Claire Cordeaux

Executive Director, Healthcare SIMUL8 SIMUL8 Corporation

[email protected]

Page 3: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Housekeeping

• Audio

• Q and A

• Recording available on simul8healthcare.com

Page 4: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Agenda

• What is simulation?• Why use it to improve

patient safety?• Applications in healthcare

Page 5: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Explaining simulation

Models a flow of individual patients

Small scale operations

Service operations

Whole system

Passing of time

Arrivals

Duration of treatment

Time between treatments

Waiting times and bottle necks

Experimentation

What if?....

No risk to patients through pilots

Results

Costs

Resource utilisation

Waiting times

High level flow and operational questions, individual patient variability, graphical visualisation

Page 6: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Systems Modelling

Simulating a process in a virtual environment

From Process Map to Dynamic Process Flow

From SimLean project, Warwick University

Page 7: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Adverse Drug EventsImpact of staffing and supplies on delays

Page 8: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

• Nuclear Power– Operator

Performance/multi-tasking

• Airline – Fleet Maintenance/when to

replace parts

• Maritime– Ship Collisions/routing

• Oil– Oil transportation/making

sure the right product goes to the right place

• Prison Population– Forecasting the number of

cells

Use in other High Risk Industries

Why not healthcare?

Page 9: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Using Simulation to improve Patient Safety

– Test interventions and impacts before implementation

– Provide a robust evidence base for change– Sharing best practice messages and allowing

experimentation to understand in local context between stakeholders

Page 10: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Applying Simulation in Patient Safety

• Interruptions• Delays• Adoption of best practice• Sepsis

Page 11: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Medication errors due to interruptions

• The myth of multi-tasking• Impact of designing out interruptions

Institute for Safe Medication Practices

Page 12: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Page 13: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Recommendations

• No Interruption Zone – visual markers• “Sterile cockpit”• Good preparation – have all equipment

ready

Page 14: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Simulating interruptions

• 9am-9pm for 1 month• Medication rounds 9am and 3pm (120 minutes duration)• Interruptions every 45 minutes (10 minutes duration)• Each interruption gives 10% chance of error

Page 15: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Simulating intentional rounding• Good practice from the USA (Studer Group 2007)• Adopted in “Harm Free Care”• Reported improvements in pain management , decrease

in falls and pressure ulcers and reduction in call bell usage and waits

• Unanswered questions: who does it, how often, and for which patients? What are the implications for skill mix and nurse staffing? What are the costs?

Intentional Rounding:

what is the evidence?

nursingtimes.net / Vol 108

No 28 / Nursing Times 10.07.12 23

Page 16: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Delays and patient safetyBatching vs. Single Piece Flow

Page 17: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Delays and patient safety

• Patients closer to the automated dispensing  machine less likely to have a medication error because the nurse was less likely to batch all of the medications for several patients at the same time.

Study of 5 US Hospitals

Page 18: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Delays due to lack of bedsNHS IMAS model

Page 19: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Parameter 1 - AdmissionsNumber of admissions by hour and day of the week

Page 20: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Parameter 2 – Length of StayNumber of midnight stays by hour and day of the week

Page 21: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Parameter 3 – Discharge profile% Chance of discharge hour

Page 22: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Parameter 4 - BedsTotal number of emergency beds

Page 23: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Improvement Scenario 1What if GP referrals arrived earlier in the day?

Page 24: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Improvement Scenario 2What if our ambulatory care patients were treated

elsewhere?

• Select a percentage of admissions classed as

“ambulatory” (default 25%)• Select likely impact on

number of midnight stays

Page 25: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Improvement Scenario 3

Research suggests 65% of patients, in best performing hospitals

Increase cohort of patients who stay 2 midnights or less

Page 26: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Move patient discharges forward to earlier in the day

Improvement Scenario 4

Page 27: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Improvement Scenario 5Reduce 14 night length of stay for over 75s

• Enter LOS cohort (14days)• Select a percentage of

which will have impact (default 50%)

• Select likely impact on number of midnight stays

Page 28: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Poll: Which scenario has the most impact?

1. GP referrals earlier?

2. Ambulatory care treated elsewhere? (25% of admissions)

3. Increase proportion of stays that are less than 2 midnights?

4. Move 50% of discharges earlier in the day?

5. Reduce 14 night stays for over 75s? (25% of admissions)

Page 29: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Results are in…Which would you implement first?

Page 30: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Delays due to lack of decision-makers and diagnostics:

David Halsall and Team NHS England

• Services and the case mix of patients at weekend are different compared to a weekday.

• Medical inpatients more likely to die if admitted to hospital as an emergency at a weekend

Page 31: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

The Simulation

Page 32: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Conclusions• Need more senior decision-makers AND

diagnostic services at weekends to reduce mortality rates

• Length of stay reduces at weekend, but increases at start of the week

Page 33: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Accelerating Adoption – Simulating Pathways

• BNP Blood Test (East Riding, NHS Improvement)

• Serum NP testing for suspected heart failure patients

• Not implemented in 46% of PCTs• Realised savings of @£100k per PCT

Page 34: Simulating Patient Safety

Click to edit Master title styleClick to edit Master title style

SIMUL8 Corporation | SIMUL8.com | [email protected]

DEVELOPING THE SEPSIS SIMULATION MODEL

Page 35: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Sepsis

Infection

Sepsis

Severe

Sepsis

Septic Shock

• Sepsis is an inflammatory response to an infection• Progressive

• Affects 100,000 people a year• Extremely high mortality rate: 35%

• Preventable

Page 36: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Aim

• Simulate probability of infection and progression to sepsis from hospital admission

• Test with one hospital• Allow easy localisation of key parameters

so model can be used in different hospital trusts

• Test impact of improvement strategies

Page 37: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Sepsis Model

Page 38: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Improvement Interventions

• More frequent and effective observations to aid earlier intervention

• To measure impact on patient outcomes and length of stay

Page 39: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Assumptions – from desk research

• Progression Rates– 2.5% InfectedHSCIC Database

– 15.4% SepsisHSCIC Database

– 18% Severe Sepsis– 4% Septic Shock

• Mortality Rates – 26% Sepsis– 42% Severe Sepsis– 61% Septic shock

• A patient will progress through each state in sequence

The Dynamics of Disease Progression in Sepsis: Markov Modelling Describing the Natural History and the Likely Impact of Effective Antisepsis Agents: Clin Infect Dis 1998; 27:185-190

Systemic Inflammatory response and Progression to Severe Sepsis in Critically Ill Infected Patients: AM J Respir Crit Care Med. 2005 Mar 1;171(5): 461-8

Page 40: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Transitions

• Admissions to Infection– 2.5% of all admissions develop an infection

– Over a patient’s total stay they will have a 2.5% chance of developing an infection

– Transition is:

2.5%

Total Length of Stay

Page 41: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Transitions

• Progression and Mortality– The number of days a patient has spent in

each state is recorded– Data is stored in a spreadsheet– As each day a patient spends increases the

progression rate is read from a new row in the spreadsheet

Page 42: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Transitions

• Recovery– Each patient is assigned a Length of Stay

based on an average distribution.• Infection 3.7 days - HSCIC database

• Sepsis 11.5 days - HSCIC database

• Severe Sepsis 16 days http://www.amcp.org/WorkArea/DownloadAsset.aspx?id=7069

• Septic Shock 20 days VHA, Inc. Transformation of the intensive care unit: sepsis data

collection toolkit. Irving (TX): VHA, Inc.; 2007 Jan 1. 29 p

– A patient recovers once they have spent the required amount of time in that state

Page 43: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Progression Assumptions

• Expected increase in risk of progression each day a patient is in one of the states– Sepsis to Severe Sepsis – 7%– Severe Sepsis to Septic Shock – 9%

• Risk of mortality each day a patient is in one of these states– Sepsis – 2%– Severe Sepsis – 6%– Septic Shock – 8%

Page 44: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Data requirements for baseline

• Number of patients • admitted• with infection• with sepsis• with severe sepsis• with septic shock• dying

Page 45: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Scenarios Tested

• Increasing the number of patients receiving treatment

• Increasing the number or patients treated within 1 hour and 3 hours

• Looked at septic shock and severe sepsis independently and together

• Understanding impact on mortality

Page 46: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Assumptions from research

Kumar et al , Duration of hypotension before initiation of effective antimicrobial

therapy is the critical determinant of survival in human septic shock, Crit Care Med 2006 Vol. 34, No. 6

30% unlikely to receive effective treatment

Even with treatment only 80% success

Page 47: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Results Reporting

• Increasing the number of patients receiving effective treatment (30%) with SSh over 36 hours

Base 5% 10% 15% 20% 25% 50% 100%

Mortal-ity (%)

35.1415755176

34.9904232234

34.9904232234

34.7856555015

34.8392674149

34.4645289035

34.0456843086

32.9612107322

29.00

30.00

31.00

32.00

33.00

34.00

35.00

Mortality (%) - Treating all SSh Patients

Per

cen

tag

e (%

)

Page 48: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Results Reporting• Increasing the number of patients receiving

treatment with SSh – 3 hrs

– Reduce mortality by 5%

Base 5% 10% 15% 20% 25% 50% 100%

Mortal-ity (%)

35.1415755176

35.0663846222

34.648501725

34.1585376305

34.0765673714

33.5533647253

31.7645303695

29.6494714785

29.00

30.00

31.00

32.00

33.00

34.00

35.00

Mortality (%) - Treating Patients with SSh Within 3 Hours

Per

cen

tag

e (%

)

Page 49: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Results Reporting• Increasing the number of patients receiving

treatment with SSh – 1 hour

– Reduce mortality by 6%

Base 5% 10% 15% 20% 25% 50% 100%

Mortal-ity (%)

35.1415755176

35.1456115414

34.6803144279

34.2557816824

33.9252741973

33.633004481

31.9362559827

28.9152545679798

29.00

30.00

31.00

32.00

33.00

34.00

35.00

Mortality (%) - Treating Patients with SSh Within 1 Hour

Per

cen

tag

e (%

)

Page 50: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Results Reporting

• Ideal Scenarios– Treat 50% with SS and SSh

• Progressively• Last minute

– Treat 100% with SS and SSh• Progressively • Last minute

– Treat everyone with SS and SSh within 1 hour

Page 51: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Results Reporting

Scenario Base 100%Progressively

100%Last Min

50%Progressively

50%Last Min

SS<1 and SSh<1

Mortality (%) 35.14 30.49 31.89 32.76 33.55 26.28

Page 52: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Future Development Work

• Measure Bed Days• Incorporate significance of other factors

– Age– Organ failure– Recovery– Staff

• Develop the user interface• Interested in collaboration

Page 53: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

Using Simulation in Patient Safety

• Simulation can improve patient safety by:– Testing interventions and impacts before

implementation– Providing a robust evidence base for change– Sharing best practice messages and allowing

experimentation to understand in local context between stakeholders

Page 54: Simulating Patient Safety

SIMUL8 Corporation | SIMUL8.com | [email protected]

QUESTIONS

• Please forward any topics you would like to see covered to [email protected]

• Continue the discussion on SIMUL8 in Health – LinkedIn Group