PROVIDING THE SAME GREAT HEALTH CARE, WITH A NEW

LY IN

TEGR

ATED

SER

VICE

NEW100% MORE

COUNSELING

SERVICES

THAN BEFORE

PROVIDING

Sindecuse Health Center

SindecuseHealth CenterMission Sindecuse Health Center provides high-quality university health services to enhance the health of students and the greater community through education, compassionate care, and leadership.

Vision Sindecuse Health Center utilizes coordinated health services to provide efficient and effective care that meets the ever-changing physical, social, cultural, spiritual, emotional, and intellectual needs of the Western Michigan University community. We maintain a healthy, safe, and supportive work environment in a state-of-the-art facility.

The health center has a highly qualified staff of providers who have chosen college health as a career. All clinicians are board-certified in the noted area:

OUR CLINICIANS

Lisa Marshall, M.D. Medical Director, Family PracticePradip Bhatt, M.D. Family PracticeJon Epstein, M.D. Internal MedicineErica Krol, P.A.-C Physician AssistantEric Lean, M.D. Family PracticeMichael Shelden, D.O. Occupational HealthChetan Vyas, M.D. PsychiatryLeah Wiser, P.A.-C Physician Assistant

SPORTS MEDICINE PHYSICIANSRobert Baker, M.D. Sports MedicineQuinter Burnett, M.D. OrthopedicsTerry Nelson, M.D. OrthopedicsDilip R. Patel, M.D. Pediatrics, Sports MedicineRick Tiller, D.P.M. Podiatry

CONTENTS

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Our Practice Sindecuse Health Center offers convenient, cost-saving services with an experienced, multidisciplinary staff dedicated to maintaining and improving patient health. We provide evaluation and treatment for a variety of illnesses and injuries, preventive health check-ups, periodic health monitoring, as well as health promotion opportunities that enhance individual and community health.

AccreditationSindecuse Health Center is an institutional member of the American College Health Association and has achieved accreditation under the stringent standards set by the Accreditation Association for Ambulatory Health Care, Inc. We undergo the accreditation process to ensure our efforts improve the delivery of quality health care.

Clinic & Nursing 4

Lab & X-Ray 8

Medical Social Work 9

Occupational Medicine 9

Psychiatry Services 9

Counseling Services 10

Pharmacy 12

Health Promotion and Education 14

WMU Sports Medicine Clinic 18

Insurance Participation 20

Phone Directory 22

Clinic & Nursing

269.387.3290

Our providers have specialty certification in college health care and work in collaboration with nurse practicioners and physician assistants to provide health-related services.

AppointmentsAppointments are highly encouraged – simply call the appointment desk during clinic hours. Please keep in mind you must call to cancel or reschedule an appointment – there is a charge for noncancelled or missed appointments. We will make every effort to reschedule as necessary to meet your needs.

Besuretobringbothofthesetoeachvisit:

insurance card University ID card

Same Day Care ClinicThis clinic is especially for injuries or acute illnesses that cannot wait for an appointment. Plan on your visit taking longer than a scheduled appointment. Life-threatening emergencies should always be taken to a hospital emergency room.

Walk-in Nursing CareReceive important and cost-effective immunizations (including hepatitis B, HPV, tetanus, meningitis vaccine, and flu vaccine when in season), allergy injections, blood pressure checks, pregnancy testing, pediculosis exams, and tuberculosis (TB) tests (except Thursdays).

For medical emergencies, call 911.For immediate counseling needs, call 211.

If you need help making a decision whether you need same day care when Sindecuse Health Center is closed, you can call:

269.341.6386 BRONSON Trauma and Emergency Center269.226.4815 BORGESS Trauma and Emergency Center

AFTER HOURS EMERGENCY CARE

There are several immediate care centers nearby that are open until 10 p.m. for non-emergencies and other minor health problems. Check your phone book or online for listings.

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Seasonal Flu ClinicsFlu clinics are held occasionally at convenient locations on campus. Details can be found online at sindecuse.com.

InjectionsInjections such as Depo-Provera and vitamin B12 are available. Patient must have a prescription from Sindecuse or an outside provider.

Preventive Health ServicesAnnual health appointments with a preventive focus include a comprehensive medical review, physical exam, and discussion with a clinician about screening tests and immunizations appropriate for your age and health condition. Results will be sent to your community primary care provider for continuity of care.

Women’s and Men’s HealthWe offer physical exams, Pap smear screening, colposcopy (for abnormal Pap smears), contraceptive services, pregnancy testing, as well as evaluation and treatment of sexually transmitted infections.

PHONENURSE

269.387.3287A phone nurse is available to assist or answer medical questions during hours of normal operation.

CONSULTATION

& IMMUNIZATIONS

NOWBOOKING

Eating Disorder Assessment and Treatment

269.387.3290 clinician

269.387.1850 counseling services

269.387.3263 dietitian

Eating disorder prevention, assessment and treatment are coordinated by a team of health professionals consisting of clinicians, counselors, and dietitians. An appointment is required. Services include:

• Medical evaluation and treatment

• Nutrition assessment and counseling

• Individual psychotherapy

• Resources for those close to someone with an eating disorder.

Tobacco Cessation Program

269.387.3393Cancer is the second leading cause of death in the United States. Learn how to add quality and years to your life by making the decision to “Kick the Nic” and stop using tobacco.

Electrocardiography (EKG) Testing

269.387.3290Available by appointment.

ADDITIONAL CLINIC & NURSING SERVICES

ADVERTISEMENT

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visit us online atwww.sindecuse.com/travel

I N T E R N AT I O N A LTRAVEL CLINIC269.387.3393

Our International Travel Clinic provides immunizations and comprehensive education to enhance your travel experience and minimize risks of disease and illness.

International certificates of immunization are provided. The Travel Clinic is an official yellow fever immunization center.

Available to travelers age 12 and older.

Lab & X-Ray (DIAGNOSTICSERVICES)

269.387.3245LaboratoryOur lab processes a variety of studies by clinician order. A few of the things we test for include: pregnancy, sexually transmitted infections, cholesterol, strep throat, mono, influenza, and other tests routinely performed at health centers and labs. We also work with patients who require lab work for medication use and in-house drug testing. Results of many tests are reviewed by the evaluating clinician at the time of the visit. Appointments are preferred for your convenience. Tests not done at Sindecuse are performed by our reference lab. Reference lab tests may incur a separate charge.

Ordersfordiagnostictesting–labworkand/orX-rays–fromcliniciansoutsidethehealthcenterareaccepted.Resultswillbesenttotheorderingprovider.

Radiology (X-Ray) With on-site state-of-the-art computed radiography, X-rays are immediately available for clinician evaluation. X-ray images are reviewed by a certified radiologist and are available on CD for referrals.

For fast, affordable diagnostics – you'll get results at Sindecuse!

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Medical Social Work

269.387.3290• Mental health assessment and referral to campus

and community resources

• Crisis intervention

• Short-term counseling and resource coordination

• Assistance with financial/insurance issues

Referrals from Sindecuse clinicians and providers outside of Sindecuse are accepted. An appointment is required.

HIV Counseling, Testing, & Education

269.387.4HIV (4448)Confidential and anonymous testing using the OraSure® oral HIV antibody test is available. Results are returned within one week. An appointment is required.

Occupational Medicine

269.387.3290Sindecuse Health Center professionals provide WMU faculty and staff evaluation and treatment of work-related injuries/illnesses, rehabilitation services, coordination of ergonomic evaluations, and occupational health examinations.

Psychiatry Services

269.387.3290 Psychiatry services include outpatient evaluation and medical management for mood, adjustment, anxiety, and thought disorders. Comprehensive assessment and management for attention deficit disorder is offered. Psychiatry services are available to students only by referral from our primary care clinicians.

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NEWSAME GREAT

HEALTH CARE

INTEGRATED

SERVICE

INTRODUCING:

FOR STUDENTS

Integrated Mental Health Care for StudentsInevitably, students will be faced with inherent stress factors of university life, many important decisions and challenging situations during your time at WMU.

These could include: relationship conflicts

death in the family

social and peer pressure

difficulties getting motivated to attend class

Whatever the situation, understand those factors may require assistance. That’s why we’re here.

We are here to help students understand themselves and the emotional difficulties that might interfere with daily life.Counseling can help them discover new ways to cope with problems and develop new ways of thinking—which may lead to a healthy and fulfilling lifestyle.

Counseling Servicesat Sindecuse Health Center

INTRODUCING

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Career GuidanceFor students who aren’t sure what course of study is right for them, career counseling and testing can provide insights into interests, values, abilities, and skills—equipping them with the knowledge to make informed educational and career choices.

For example, this process can help:

identify obstacles to career decision making.

explore academic choices including majors/minors that match career goals.

access information about the nature of work, educational and personal qualifications, earnings, and opportunities in various career fields.

Career Guidance InventoryA career assessment tool that aids discovery of what kind of work is a good fit for who, and vice versa.

UNIV 1020Career Exploration and Development CourseWe also offer a one credit undergraduate career exploration and development course.

PROFESSIONAL GUIDANCE for PERSONAL WORKCounseling Services help students effectively deal with personal concerns that inhibit emotional well being, academic performance, and success.

online at: wmich.edu/counseling

Pharmacy

269.387.3301 269.387.2205 FAX

Sindecuse Pharmacy is a convenient, full service pharmacy that offers both prescription drugs and over-the-counter products. Prescriptions may be ordered by our medical staff or your personal clinician. Prescriptions can also be transferred from other pharmacies.

• Most major prescription insurance plans accepted

• Transfer of prescriptions from hometown pharmacies

• Order prescriptions via drop-off or fax

• Phone-in prescription refill request

• Order online at sindecuse.com/pharmacyavailable 24 hours

• Drive up window for prescription pick-up open until 5:30 p.m. Pay via payroll deduct or WMU account.

• UPS shipping available

For convenience, we carry

Cough and cold medicines

First aid supplies

Pain relievers

Vitamins

Eye care products

Skin care products

Affordable contraceptive options

Condoms—only $3/dozen (plus tax)

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at Sindecuse Pharmacy

at Sindecuse Pharmacy

somewhere else

generic$10preferredbrand

$30non-preferredbrand

$40

somewhere else

generic$10preferredbrand

$30non-preferredbrand

only

only

only $40

30-DAYSUPPLY =

=++

90-DAY SUPPLY

$15$35

$55

$30$70

$110

SIGNIFICANT SAVINGS on prescription co-pays:

Health Promotion and Education

269.387.3263Our team of health professionals and student peer educators advocate for environments and behaviors that sustain a healthy campus community. Group workshops, interactive health resources, social marketing, and personal appointments are available.

Speakers and WorkshopsKey health topics include:

• Successful Weight Loss Strategies

• Stress Management

• Alcohol Risk Reduction

• Healthy Relationships

• Sexual Assault

• STI & Pregnancy Prevention

• Healthy Eating

• Media Literacy

Health Education MaterialsA library of free resources to enhance health is available. Bulletin board kits on a variety of college health topics are ready-made, full color, and free. Topics include: alcohol risk reduction, heart health, cold & flu, how to be a healthy bronco, healthy relationships, STI & pregnancy prevention, nutrition, stress, sleep, tobacco and more.

CPR Classes

269.387.3263We offer CPR training to WMU students, faculty, staff and non-WMU community members. The course consists of a four-hour class which provides certification in Child, Infant and Adult CPR, choking, and AED (automated external defibrillator) training.

Nutrition Counseling

269.387.3263Registered dietitians are available by appointment to help assess food intake and eating patterns, and to assist in designing a food management plan to improve health, well-being, and self-esteem.

Health Coaching

269.387.3263Health coaching is a free service that offers assistance to individuals who are in the process of developing a healthier lifestyle. Health coaches work with individuals on how to adopt an active role in obtaining their health goals while offering support, motivation, and encouragement.

Alcohol Risk Reduction

269.387.3257The Alcohol Risk Reduction program provides programming and resources for the prevention and reduction of alcohol-related harms at Western Michigan University. We utilize evidence-based approaches, focusing on environmental strategies and high-risk drinking behavior.

Light Therapy

269.387.3263Doses of artificial light are administered to treat Seasonal Affective Disorder (SAD), also known as the winter blues. An appointment is required.

Massage Therapy

269.387.3263Chair and table massage provided by certified massage therapists is available. Modalities include Swedish, deep tissue, reflexology, prenatal, couples, hot stone, and sports massage. An appointment is required.

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Sexual Health Peer Education

269.387.2995

Nationally-certified Sexual Health Peer Educators address sexual health and sexuality. They encourage other students to make healthy choices about sex and relationships through classroom presentations, interactive workshops, and consultations. Please call to schedule a presentation.

Contraceptive Education

Individual consultations with nationally-certified peer educators are available to discuss birth control options. Appointment required.

F.I.R.E! Sexual Assault Peer Education

269.387.2990

Fighting Ignorance and Rape through Education is a group of nationally-certified peer educators committed to educating their peers and others in the WMU community about sexual assault and available support services for survivors. The program vision is to create a campus culture that effectively responds to sexual assault in an attempt to eradicate it from the WMU campus. Please call for more information or to schedule a presentation.

Our resource center, the FIRE Place, provides peer support and education for Sexual Assault and other bias incidents.

Theatre For Community Health

269.387.3126

Educational and interactive theatre about social change, relationships, sexual health, mental health, alcohol, and other college life topics. Current productions include Great Sexpectations, The Real Buzz, Fireflies, and Food Prisons. Please call if you would like to schedule a show.

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EDUCATE.EMPOWER. Become a peer educator.

APPLY YOURSELF!

Theatre for Community Health

Sexual Health Peer Education

F.I.R.E.Fighting Ignorance and Rape Through Education

Work with others on college health topics such as alcohol abuse, diversity, contraceptive use, sexual health, sexual assault and more.

sindecuse.com/healthpromotion

Western Michigan University Sports Medicine Clinic

269.387.3248It is not a requirement to be an athlete, nor does your injury/condition need to be sports-related—although competitive athletes and weekend warriors are, in fact, treated at the WMU Sports Medicine Clinic. These services are open to all University students, faculty/staff and dependents, as well as the Southwest Michigan community. Our goal is to safely return you to your desired activities as soon as possible.

• sports & orthopedic physician evaluation

• physical therapy and athletic training rehabilitation

• preventive care for musculoskeletal injuries

• repetitive trauma, pain and dysfunction

Physician Evaluation Our physician team of sports medicine physicians, orthopedic surgeons, and a podiatrist specialize in both non-operative and surgical evaluation and care of conditions including joint and muscle pain, sprains and strains, fracture care, and overuse or repetitive injuries.

Physical Therapy and Athletic Training ServicesThe rehabilitation team of athletic trainers and physical therapists specialize in the prevention, assessment, treatment and rehabilitation of orthopedic conditions—anything from joint sprains, muscle strains, fractures, back and neck injuries to post-surgical procedures. Casting, bracing, splinting, orthotics, and rehabilitation supplies are also available. Referrals from community physicians are welcome.

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Visit us online at sindecuse.com/sportsmedicine.

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GORDON & ELIZABETH

SINDECUSE

HEALTH CENTER

WE’LL SEE YOU

SOONER...

CONSULTING &

IMMUNIZATIONS

Career Counselingat Sindecuse Health Center

From travel to careers to physical activity—we can help keep you moving.Even more integrated health services are available for WMU students, faculty, and staff.

Western Michigan University Sports Medicine Clinicat Sindecuse Health Center

Physical therapy and athletic training for anyone–even the visiting team.

HEAL BETTER, FASTER. sindecuse.com/sportsmedicine

wmich.edu/healthcenter

Explore career options that are a good fit for you. Take a career test that assesses your personality, interests, values and skills.

Convenient LocationsSindecuse Health Center Our main 3500 ft2 clinic on the lower level of the health center houses our physician offices as well as a large and well equipped physicaltherapy and athletic training rehabilitation clinic.

Student Recreation Center Our satellite physical therapy and athletic training rehabilitation clinic is located on the first level of the SRC. Specialty services also include preventive taping, sports injury checks, and bracing are also provided at this location to intramural sports, club sports, and WMU Department of Dance program participants.

Insurance Participation269.387.4303Sindecuse is a participating provider for many major insurance companies. We invite you to review the most current information regarding insurance billing and participation on our Web site at sindecuse.com or you may call our insurance department at 269.387.4303. Please bring your medical and prescription drug insurance cards to your visits.

Student Insurance Program University Student Insurance Program (USIP)

269.387.3266With constantly rising health care costs in the United States, all students are highly encouraged to carry health insurance. For those in need of insurance, university-sponsored policies are available to all WMU students. These policies are underwritten by Aetna Student Health and incorporates the Aetna PPO Network. The plans provide coverage for the majority of charges incurred due to illness or injury that occur on and off campus and includes special cost-saving features to keep the coverage as affordable as possible. Specific details explaining these policies are available at sindecuse.com – click the link for insurance. If further assistance is needed, the Insurance Manager may be contacted by e-mail at shc-usip@wmich.edu or at Sindecuse Health Center Monday–Friday.

Fees & Payment

269.387.3291Sindecuse charges moderate fees for clinician and nursing visits, laboratory/x-ray services, prescriptions, sports medicine and physical therapy services. With a wide variety of payment options, students should never let finances become a barrier to seeking health care. Please call for current fee information.

Sindecuse Health Center accepts cash, check, MasterCard, Visa, and Discover. WMU students may charge fees $5 and greater to their University Banner account. Charges on the student WMU Banner account will incur a minimum of $3 convenience fee if paid by credit card. Please review the WMU policy for payment options and fees. A service charge is assessed by the University for any unpaid charges over 45 days. WMU employees may utilize ExpressPay – payroll deduction for fees $5 and greater. Transactions less than $5 should be paid at time of service. WMU occupational health visits for work-related illness or injury are covered by Workers’ Compensation.

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Eligibility Full- and part-time WMU students and spouses

Non-enrolled WMU students (within one year of enrollment) and spouses

WMU continuing education students

Children (12 years and above) of eligible students*

Students currently enrolled at KVCC, Kalamazoo College, or Davenport University, and Ferris State University residency students

WMU benefits-eligible employees and eligible dependents

Age-eligible visitors to campus

WMU Employee EligibilityBenefits-eligible WMU employees, retirees, spouses and dependent children age 12 years and above* are eligible to use all health center services except psychiatry. Employees and dependents covered by the BCBS PPO plan will have most charges billed directly to the University. Dependents covered by other insurance plans may use health center services but are responsible for payment.

ConfidentialityVisits to the health center are confidential and separate from the rest of your University records. The confidentiality of your visit and your medical records is essential to providing the highest quality health care. Under penalty of law, your medical records or any information about you may only be released with your authorization except in certain cases specified by law. Health care providers are required by law to report certain communicable diseases (e.g., measles) to the Michigan Department of Community Health. Otherwise, information from the medical record is never shared with any area of the University, administrator, faculty, or staff member without your consent or as required by law.

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*Childrenunder12andKalamazoocommunitymembersmaybeseenintheSportsMedicineClinicfororthopedicconditionsandphysicaltherapy.

Members of the greater Kalamazoo community (age 12 and older) may utilize the International Travel Clinic.

PHONE DIRECTORY

Appointments 269.387.3290

Walk-In(SameDay)Care

Clinic

Men’s Health

Occupational Health Services

Physicals

Prescription Medications

Workers’ Compensation

Women’s Health

Nursing

Allergy Injections/Shots

Blood Pressure Checks

Electrocardiography (EKG) Testing

Ear Washing (Lavage)

Immunizations/Injections/Shots

Influenza/Flu Vaccine

Meningitis Vaccine

Pregnancy Testing

Stitches (removal of)

Spirometry Testing

Tuberculosis (TB) Testing

Tobacco Cessation Program . . . . . . . . . 269.387.3393

Travel Counseling & Immunizations . . . . 269.387.3393

Counseling Services 269.387.1850

Business Services 269.387.3284

Information & Phone Nurse 269.387.3287

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Health Promotion & Education 269.387.3263

Alcohol Risk Reduction Program . . . . . . 269.387.3257

Cholesterol Screening & Education

Contraception Education

CPR Certification

Dietitian Consultation

Eating Disorder Assessment & Treatment . . . . . 269.387.1850

Health Coaching

Health Resource Center

Light Therapy

Massage Therapy

Nutrition Counseling

Peer Education

Sexual Assault Peer Education . . . . . 269.387.2990

Sexual Health Peer Education . . . . . . 269.387.2995

Theatre For Community Health . . . . . . . 269.387.3126

Weight Management

Wellness Workshops

Insurance (commercial plans) 269.387.4303

Student Insurance Program 269.387.3266

Laboratory & X-Ray 269.387.3245

Diagnostic Services

Drug Testing/Screening

Medical Social Work 269.387.4623

Crisis Intervention

HIV Testing, Education, & Counseling . . 269.387.4HIV

Plan First! application (family planning services benefit)

Short-term counseling

Pharmacy 269.387.3301

Birth Control Prescriptions

Medications

Psychiatry 269.387.3290

Sports Medicine Clinic 269.387.3248

Athletic Training

Orthopedics

Physical Therapy

Podiatry

WMUOaklandCampus

Sindecuse Health Center

BernhardCenter

Sangren

StudentRec Center

WaldoStadium

flagpoles

track

fieldhouse

tenniscourts

etc.

patientparking

Where to findtheValleys

IntramuralFields

Valley Dr

Rankin Ave

Goldsworth Dr

Dormitory Rd

Gilkison Ave

W Michigan Ave

W Michigan Ave

Howard St

Stad

ium D

r

Oakla

nd D

r

GoldsworthPond

PublicSafety

Schneider

WaldoLibrary

269.387.3287 information

269.387.3290 appointments

e-mail SHC-HealthCare@wmich.edu

online wmich.edu/healthcenter

social facebook.com/sindecuse

Monday 8 a.m.–6 p.m.*Tuesday 8 a.m.–5 p.m. Wednesday 8 a.m.–5 p.m. Thursday 9 a.m.–5 p.m.Friday 8 a.m.–5 p.m.

Saturday 9–11:30 a.m. weekdays drive up window open until 5:30 p.m.

HEALTH CENTER HOURS

PHARMACY ONLY

Nursing walk-in appointments will not be seen between 11:30 a.m.–1 p.m. or 30 minutes before closing.

Early morning appointments are available in Lab & X-Ray and Physical Therapy.

*Fall and Spring sessions, except breaks and holidays.

Buildings are indicated for general reference purposes and do not reflect actual geographic location and/or architectural structure.