sioux falls business magazine march-april 2013

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MARCH/APRIL 2013 LOCALLY-OWNED BUSINESS RAISES THE BAR PLUS: NICHE BUSINESSES FIND SUCCESS A BUSINESS BUILT ON RELATIONSHIPS

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Page 1: Sioux Falls Business Magazine March-April 2013

MARCH/APRIL 2013

LOCALLY-OWNEDBUSINESS RAISESTHE BARPLUS:NICHE BUSINESSESFIND SUCCESS

A BUSINESS BUILT ON RELATIONSHIPS

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Page 2: Sioux Falls Business Magazine March-April 2013

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Page 3: Sioux Falls Business Magazine March-April 2013

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Page 4: Sioux Falls Business Magazine March-April 2013

INSIDE THIS ISSUE/ / / PublisherJEff VEIRE(605) [email protected]

/// editor-in-chiefGRETA STEwART(605) [email protected]

/// director of salesTAMMy BEINTEMA(605) [email protected]

/// creatiVe directorSTEVE RUML(605) 310-4643 [email protected]

/// HOW TO REACH US

To modify your free subscripTion or To reQuesT muLTipLe copies conTAcT:[email protected]

WiTh sTory ideAs conTAcT:[email protected]

To AdverTise conTAcT:TAMMy BEINTEMA (605) [email protected]

all article PhotograPhy by

IMAGERy PHoToGRAPHy(605) 336-9378www.imagery-Photo.com

JJ PUBLISHING, INC.SIoUx fALLS BUSINESS MAGAzINE1608 w. 2nd streetsioux falls, sd 57104(605) 553-1900www.SIoUxfALLSBUSINESSMAGAzINE.CoM

©2013 SIoUx fALLS BUSINESS MAGAzINE. ALL RIGHTS RESERVED. no Part of this Publication may be reProduced without written Permission from the Publisher. sioux falls business magazine does not necessarily endorse or agree with content of articles or adVertising Presented.

ON OUR COvER / / leadershiPBagel Boy owners Mike and Brenda Dinsmore raise the dough business from show business. Read their fascinating story and how it all started with Bill Cosby.

SwEAT+SMARTPHoNE=SUCCESS? / / technologyIt seems everybody has a smartphone these days. But is it necessary? We take a closer look at it and how it stacks up to other options, like the revamped Blackberry.

PERfECT yoUR SwING THIS SPRING // entrePreneurGolfers beware, there’s a new place to get your game up to par and it’s open year-round.

OUR LEGACY / / legacyIt’s all about family and relationships. We sat down with Pete Hegg of Hegg Companies and talked about what it takes to run a successful business through the decades.

CANCER AND yoUR DIET / / health & wellnessStudies are showing there’s a link between eating habits and certain cancers. But there are lots of healthy options out there and local produce businesses are growing because of it.

KEEPING IT SIMPLE / / sales & marKetingSeveral businesses in Sioux Falls are focusing on a niche and finding out you don’t have to offer a one-stop-shop to find success.

SoCIAL MEDIA MAyHEM // human resourcesWe talk with local human resource representatives about how businesses are using it, if it’s creating problems in the workplace and sat down with a lawyer to ask the tough question: Is it legal to hire or fire based on profiles?

NoN-PRofIT PRofILELearn more about the Sioux Falls Area CASA Program and how it benefits the community.

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SfBM /// CONTENTS

Page 5: Sioux Falls Business Magazine March-April 2013

605-553-0514w w w . a v i t u s g r o u p . c o m

Regional Office Sioux Falls, SD

About the PPACA(Otherwise known as Obamacare)Businesses will be measured in 2013 to determine if they will be required to provide healthcare in 2014. Beginning in 2014, employers that employ an average of 50 full-time equivalent employees during the 2013 calendar year must offer health coverage that meets minimum essential coverage requirements or pay a fine.

Employer Size CalculationCompanies fall into one of two categories: a) Companies with fewer than 50 employees b) Companies with 50 or more employees. This is a big and often confusing issue for employers because part time employees enter into the equation. Ask us about our Complimentary Employer Size Formula and we'll do the calculations for you. This is a benefit available to any of our members. It is also an offer we're extending to ALL businesses for a limited time.

Strategic Planning for 2014If your business is considered a large employer, you are required to offer coverage to FTEs (full time employees) only. You may offer coverage to everyone if you want. FTE status will depend on expected hours for new hires and a portion of actual work history for existing employees on 12/31/13. The rules for determining who is a full time employee for coverage are different from the counting rules.

Insurance ExchangesAn employer with fewer than 50 employees can choose not to provide coverage. There is no penalty to the employer. However, all employees of the business are mandated to have coverage. These employees can shop for insurance at an exchange. A health

insurance exchange is a set of government-regulated and standard-ized health care plans in the United States from which individuals may purchase health insurance eligible for federal subsidies. All exchanges must be fully certified and operational by January 1, 2014 under federal law. Exchanges will be established for each state, either by the state itself or by the federal government.

To learn more about the rules, penalties and deadlines associated with the PPACA, please contact us. We're finding many employers simply do not have the time to keep up with

the complex issue of Obamacare, or they do not want to find the time. This is not the reason they got into business, and they would prefer to focus on what they do best and spend time growing their business, not getting bogged down with healthcare. The PPACA will be a burdensome, yet required function of business. Let Avitus Group help with your PPACA transition. Contact us today for help wading through Obamacare and sign up for our newsletter via avitusgroup.com for the latest information on the PPACA and how it will affect your bottom-line.

Steven Bentley is the Senior VP of Finance at Avitus Group. Steve holds a Masters in business taxation from the University of Southern California and has over 30 years of experience in public and private accounting. He is the CFO for Avitus Group, a national company that helps other companies with their administrative hassles (payroll, taxes, bookkeeping and much more).

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Page 6: Sioux Falls Business Magazine March-April 2013

SfBM /// FEATURE

THEy SAy THERE’S no business like show business. But for Mike and Brenda Dinsmore, current owners of Bagel Boy, show business is how their dough business got started. And it’s a successful dough business at that. With two locations, their new one located just south of 33rd and Minnesota, and their E. 26th Street spot, it’s not hard to see why. Drive by virtually any time of day and the parking lots or drive through on 26th Street are pretty busy with carb-hungry patrons, looking to get their bagel fix. And for that, Mike and Brenda are so grateful. “Sioux Falls is such a wonderful community,” Brenda says. “We’re so thankful people pick us.”

While Mike and Brenda are not the original founders of Bagel Boy, which first opened in Sioux Falls in 1994, you’d never know it by the way they treat the store itself, its customers and its employees. “This business, along with our kids, is our baby. We cherish each day we have here with the customers and the employees.” The Dinsmores bought the two original locations in 2000, after they moved to Sioux Falls from Reading, Penn. “We

were ready to move back to South Dakota,” says Brenda. “And you know what? The timing was just right.”

Bagel Boy in BrooklynSo how did the Dinsmores get into the bagel business

in the first place? It all started back in 1984, in Brooklyn, N.Y. Mike, originally from Reading, Penn., was a rookie in the television industry and soon after getting his communications degree, he moved to New York City and became a page at NBC doing studio tours. “I actually worked at ‘30 Rock,’” he says. “It was an amazing experience…to hang out with all those folks…working on the David Letterman Show…be at the Saturday Night Live parties…it was a blast.” Soon Mike got a job as production assistant on Bill Cosby’s new project, a sitcom called “The Cosby Show.” Mike reflects how he stumbled upon what would later become his passion. “So there was this bagel shop around the corner from where the show was going to be taped. And the owner, knowing Bill (Cosby) loves hoagies and sandwiches,

from

SHOW BUSINESSto

DOUGH BUSINESS

BAGEL BOY OWNERS: “TIMING IS EVERYTHING”

BY GRETA STEWART

Page 7: Sioux Falls Business Magazine March-April 2013

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ONE OF THE BEST THINGSABOUT BEING LOCALLY-OWNEDIS THAT THERE IS NOCORPORATE OFFICE...WE DON’T HAVE TO RUN(REQUESTS) THROUGH AMILLION PEOPLE.– BRENDA DINSMORE

Page 8: Sioux Falls Business Magazine March-April 2013

SfBM /// FEATURE

says, “We would work 15 or 16 hours a day getting that store up and running. We were the first people in and the last people out.” The Dinsmores say it wasn’t fun but they knew the hard work would pay off eventually. “We spent six years in Reading and it was a great experience, opening and operating that store. It was successful and we learned quite a bit about ourselves, our business and our working relationship,” says Brenda. Now, the two wouldn’t know what to do if they didn’t work side-by-side. “I’m such a scheduler and Mike is the creative one,” Brenda says. “We balance each other out really well.”

ready to Make the MoveWith the shop in Reading well-established and very

successful, the Dinsmores decided it was time to think about selling the store and starting a family. “I was getting to the point of being done with the East Coast,” Mike says. “And I always liked South Dakota so it wasn’t hard to move to Sioux Falls.” With the decision made, now the only question was, what would they do career-wise? “Finally it just came to us, to do what we knew,” Brenda says. “Brenda knew the former Bagel Boy owner, and when she got in touch with him about business opportunities in Sioux Falls, the owner said, ‘why don’t you just buy my stores?’” Brenda says, “It was all about the timing. It couldn’t have been more perfect.” So the Dinsmores took over and made sure nothing changed. “It was a really very easy transition,” Brenda said, talking about the buyout. “We knew the employees would be a little on edge and we just really wanted to make sure they were comfortable and had no reason to worry.” Mike and

made him a huge bagel, as a well-wish on his first taping. Bill loved the bagel so much, he made sure every taping day, there were bagels on the set. So guess who always made sure those bagels were on-set?” Mike says he got to know the owner very well as a result and got hooked on New York bagels himself. After four years of working on “The Cosby Show,” Mike decided to give Los Angeles a shot and moved out there in 1988. He got a job on “America’s Funniest People” as a segment director and it was his responsibility to scour the nation, looking for, you guessed it, the funniest people in America. “And it was fate that brought me to Sioux Falls and to my wife,” Mike says looking fondly at Brenda. Brenda, who is originally from Mitchell and has a degree from the University of South Dakota in business marketing, just happened to be in Sioux Falls hanging out with friends. “We were at Shenanigans and that’s where I met Mike,” Brenda recalls. “So we traded numbers and before I knew it, I got an internship in LA at Universal Studios, moved out there and we’ve been together ever since,” she says smiling at her husband. “So pretty soon we decided LA just wasn’t for us and made the decision to move back to my hometown of Reading and get married,” Mike says. “I really wanted to get back into doing TV, more specifically sports, but when that didn’t pan out, the thought just came to me that maybe I should become a business owner. So I contacted my friend in Brooklyn, the bagel store owner whom I became good friends with, and asked him about starting a business in Reading, where the closest bagel shop was an hour away. Needless to say, Brenda and I spent our honeymoon in 1994 making bagels and learning how to run a store,” Mike says laughing. Their store was called “Take 2 Bagels” and was themed with movie and celebrity memorabilia. Brenda

Page 9: Sioux Falls Business Magazine March-April 2013

Dinsmores moved the dough and cream cheese production to the new location and it took a lot of ideas and planning for the architectural drawings to come to life. “This location feels like mine,” Mike says. “But we had a lot of internal help. Every one of our employees was on board with us and willing to do whatever it took it make the move a good one.” Brenda says they are most certainly in the right place and doing the right thing for now. “No, we don’t have plans to open another store,” she says. “We are busy with family right now and we want to enjoy life. Maybe in the future we’ll do more catering. But right now, I have enough to handle with Mike and his ideas.” Mike laughs and admits, “I am the crazy one. Brenda’s the one balancing the money, handling the employee relations and schedules. I’m the one going crazy thinking up new sandwiches and doing other things.” So what is the most popular bagel on the menu? The Dinsmores say it’s probably the pizza bagel. “One of the best things about being in the stores is getting to know our customers,” Brenda says. “I can see this person or that person and rattle off their order. The other day a couple police officers came in and they didn’t even have to tell me what they wanted. I think that is good customer service and is one reason to keep coming back.”

grateful to give BackThe good customer service philosophy is probably the

number one thing a good business owner can rely upon. But it’s always nice when that owner recognizes the need to give back to the community. “We are so thankful they (customers) spend their money here,” Brenda says. “It’s a nice compliment. So we feel it’s important to give back.” The Dinsmores say they enjoy helping out all the local schools, the Stampede, swim teams, Sioux Falls Hockey Association, various Augie and USF fundraisers and many others. “I think one of the best things about being locally-owned,” says Brenda, “is that there is no corporate office. When people call and ask if we’d help out, we don’t have to run it through a million people. It’s just Mike and me. And we take that seriously. We wouldn’t have it any other way. We’ve been here for 12 years now and we’re so happy and so grateful.” n

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Brenda wanted to show the employees that they were all equal. “We were in there every morning,” Brenda said. “We baked, we cleaned, we were doing the exact same thing the employees were.” Mike agrees. “We are not afraid to get in there and do the dirty work. I do not mind cleaning the toilets if it needs to be done.”

In 2005, the bagel business was booming and the Dinsmores were encouraged to go where the progress was expected to be; on the west side. So they opened up their third location on South Shirley Avenue. “We did very well there,” Mike says. “It opened up a whole new market of customers for us. But after four and a half years, it just got to be too much for Brenda and I to handle. There were three stores but only two of us. And we had started our family by this time so we closed that location and renovated the Minnesota Avenue store. And sales increased. We recognized customers who would drive across town to get our bagels. How humbling is that? The loyalty is just really something to value.”

a faMily affairAs Bagel Boy became more than just a place for the

close neighbors to congregate, Mike and Brenda noticed their parking, especially at the Minnesota Avenue location, was becoming an issue. “We were so lucky to have not only businessmen and women stop by but students from Augustana College and USF were hanging out, grabbing lunch, studying…we started hearing our customers comment on the parking,” Mike says. “So for the last three years I thought about moving. And when this (the old Hollywood Video) location became available, I thought the timing was just right. We had to wait a little bit longer so we could get closer on the lease running out but the property owner of Hollywood Video, (George Sercl of Sun Enterprises,) was an advocate for me and for Bagel Boy. George is my fairy godfather,” he says gratefully. “He made this happen.” It was a family affair, getting the new location renovated from movies to bagels. Their now 13-year-old son Ryan pitched in during the spring of 2011 as did his sister, Katie, who is 11. “I love coming to the store and helping out,” Katie says. “It’s a lot of fun.” The

Page 10: Sioux Falls Business Magazine March-April 2013

SfBM /// TECHNOLOGY

yoUR HEART PoUNDS. You shake the sweat from your palms as you look down your lane. The noise of the crowd drowns out as you touch your toes, feeling that familiar burn down the back of your legs. You get through one more round of high knees when you see the starter take his position. You feel your adrenaline spike; you’re ready. Runners, take your mark! You jog to your starting blocks. One at a time, you carefully set your feet, and lift your head to take one final look down the lane before the gun goes off. You freeze, shocked. Wait! Something’s wrong! You realize the other runners are 50 feet ahead of you, and you’re running the 100 meter dash. Set, calls the starter. I’m already behind! It’s too late. Bang!

This may sound like a recurring nightmare for many high school sprinters out there, but if you are a business owner whose employees do not use smartphones, this is your reality.

Why Do Businesspeople Need Smartphones?The number of smartphones in use globally crossed one

billion for the first time in the third quarter of 2012 and will double by 2015, after the introduction of Apple Inc. (AAPL)’s iPhone fueled demand, according to Strategy Analytics. That translates into one in every seven people worldwide owning a handheld device that works like a computer.

Smartphones are not just popular, but they are increasingly functional and can make employees more efficient, accurate and relevant. Picture a salesperson on her way to a meeting. She does not know much about her potential client, but is determined to gain his business. With a few swipes of her smartphone, she can learn that the company opened in 1992 as a family business with three

generations now working in it, that her potential client is a USD alumnus, get the score from the latest USD basketball game, and even get turn by turn directions to her meeting.

“Smartphones are a must for employees today and businesses know they need them to stay competitive in their industry and to recruit top talent. Businesses (with smartphones can) provide quick responses to their customers and make key business decisions anywhere, anytime,” says Paul VanDenTop, Advanced Solutions Architect, Verizon Wireless Data Team for South Dakota based in Sioux Falls.

Who Pays the Bill?“Businesses are purchasing smartphones more and more.

The reasons vary greatly from the basic email all the way up to taking payments and emailing invoices while in the field right from their phone,” says Ryan McGinnis, director of training at Wireless World. The key is return on investment, says McGinnis. If a company feels the use of smartphones will increase productivity and profits in the long run, the company is more likely to purchase devices for its employees or arrange some type of cost-sharing arrangement.

A strong trend in our region and across the country is for employers to “allow the individuals to bring in their own smartphones, commonly referred to as Bring Your Own Device (BYOD),” says VanDenTop. The BYOD practice is driven by employees using their own devices regardless of company policy, and lends itself to employee satisfaction since the employee picks the device. The problems with BYOD stem from having too much company information accessible through the employee’s device without the company actively setting up IT support and protecting the information.

What Kind of Phone is Best?“All the platforms today deliver a good experience of

email, calendar, and tasks, and there are several choices to manage devices and secure their content. The key differentiator is the different app stores and the number of choices it gives the customer,” says VanDenTop. Although VanDenTop and McGinnis agree that Apple and Android are the leaders in this area, which is an important factor for businesspeople to consider when choosing a platform, neither of them have ignored news of Blackberry’s comeback.

Blackberry (formerly known as Research in Motion, or RIM), is set to release its two new phones in the U.S. in March. RIM/Blackberry holds a little over four percent market share in the global smartphone market, according to the market research firm IDC (International Data Corporation) Q3 (Third Quarter) 2012 survey, but the company’s profits have steadily decreased over the past four years, and Blackberry has not released a new product of any substance for over 18 months. One of the most intriguing features of the new Blackberry 10 operating system is called

SMARTBOSS

SMARTPHONE

DON T LET YOUR BUSINESS FALL BEHIND

B Y E L I Z A B E T H D U F F Y

Page 11: Sioux Falls Business Magazine March-April 2013

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Balance, which splits the BlackBerry phone into two separate devices, one for work and one for personal use. A company’s IT department can have full access to the work section of the device and even wipe the work side clean if necessary, without disrupting the personal section of the phone. Although Blackberry has created some buzz with their new OS and devices, do not expect Blackberry sales to come close to Apple or Android in the U.S. anytime soon. As McGinnis points out, the consumers will vote at the register to determine whether Blackberry will survive in the U.S. market.

What Should Employers Consider?Although Blackberry was traditionally known as the most secure device,

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whether “the platform provide(s) additional efficiencies, increase(s) productivity, and greater brand recognition or ability to recruit the needed talent,” as well as whether the platform will “meet or exceed (the companies’) needs to grow in the next two years,” says VanDenTop. “It’s not just an IT question, but it’s a key business decision that can’t be answered just by cost/ benefit analysis,” he adds.

McGinnis also warns against being short-sighted. “The key to success is having an open mind. If all you think of is the cost in adding a smartphone to your account, there is a good chance you will miss out on how much money that same smartphone could make your company,” says McGinnis. Business has not changed. It is still about building and nurturing relationships. However, business owners cannot ignore that the tools and the speed of business have changed. Those who want to succeed have to adapt or they will be left in the dust. n

PROS AND CONS OF THE NEW BLACKBERRYS:Blackberry has created two new devices to go along with the Blackberry 10 operating system.

The Z10, which is fully touchscreen. Bene�t: Virtual keyboard. As you type, words start popping up all over the keypad. When you spot the word you want, you can just �ip it -- with the �ick of a �nger -- straight into your message.

The Q10, which maintains the physical keyboard many Blackberry enthusiasts dread aworld without.

Critics say the devices already seem outdated, and although Blackberry has been working hard on their quantity of application available, the quality is sub-par since many of the apps were not designed speci�cally for the Blackberry format.

SECURE YOUR DATAPaul VanDenTop, Advanced Solutions Architect, Verizon Wireless Data Team for South Dakota based in Sioux Falls, encourages businesses to incorporate “a business device management strategy (that includes) the ability to locate and remote-wipe a device if it is lost or stolen, or to remove company information from employee’s personal devices. Consider the best alternative for keeping their information safe and secure. While it is important for mobile employees to access documents wirelessly, �le synchronization and a backup service that is password protected will ensure documents remain secure to your company,” he says.

Page 12: Sioux Falls Business Magazine March-April 2013

SfBM /// ENTREPRENEUR

YOUNG ENTREPRENEURS OPEN NEW GOLF-SIMULATOR BUSINESS

PERFECT YOURGOLF ADDICTION:

SWING THIS SPRING

BY JENNIFER DUMKE

wHAT If yoU CoULD play golf at Pebble Beach, TPC Sawgrass and St. Andrews all in one day without leaving city limits? Well, you can now. The latest attraction for golfers, called Golf Addiction, has officially opened its doors in Sioux Falls and is offering an indoor alternative for those looking to practice their putt or just have a good time. The facility, located on the west side of Sioux Falls, features five PGA Golf Tour Simulators, one being a large three-screen Sim Surround, making it the largest indoor golf business in the area.

But featuring the latest technology, a comfortable bar/lounge area and fun family entertainment options required some serious business planning, researching and optimism. “There were definitely some sleepless nights,” laughs co-owner John Miller. “But we planned everything out and have been very conservative to ensure we’re able to make it happen.”

With business partner Adam Scott, it took more than a life-long friendship to make the entrepreneurial pair follow their dream. “We both had ideas in our heads when we finally decided to just go for it,” adds Scott. Both men came from retail backgrounds and quickly found their niche while proceeding to motivate each other during the yearlong process of starting a business from the ground up. “A lot of what kept us going was knowing we could do something we truly loved.” With the help of business consultant Marc Ford at the Small Business Administration, the duo got to work immediately, drawing up plans and obtaining the necessary licensing and approvals. After being approved for a loan from First Dakota National Bank, they went to work partnering with other local businesses, specifically golf courses.

Page 13: Sioux Falls Business Magazine March-April 2013

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– ADAM SCOTT & JOHN MILLER CO-OWNERS, GOLF ADDICTION

WE BOTH HAD IDEASIN OUR HEADS WHENWE FINALLY DECIDEDTO JUST GO FOR IT.

Page 14: Sioux Falls Business Magazine March-April 2013

SfBM /// ENTREPRENEUR

While most would consider an outdoor course competition, Scott and Miller have leveraged Golf Addiction to be a valued partner, giving them leverage during warmer months. “We love technology and know that our facility offers the best simulators for indoor golf. But on a beautiful day, we’ll even be outside on the golf course,” laughs Scott. By developing these relationships with the local golf courses, Miller and Scott are already scheduled to host golf tournament award ceremonies and look forward to receiving “rainy day” referrals from the outdoor courses.

“Our goal is to appeal to all demographics,” says Scott. “Not just upscale but also college and high school golfers

as well.” And by taking a look around the new facility, it certainly reflects a “clubhouse” experience through extensive renovations. But as slick as it all may appear, Scott and Miller weren’t afraid to get their hands dirty to save some dollars. “We did a lot of the remodeling ourselves,” adds Miller about converting what was once The Keg. “We took out walls and everything.” And when they needed additional labor, resources and materials, they took advantage of local businesses as much as possible. “The bar was done by Alltrade Remodeling and we’ve cross-marketed with Combined Pool & Spa.” With a large pub-style bar and restaurant area, they hope to appeal to golfers and those

Weatherproof

Flexibility

Improved game

Training mode

Personal equipment usage

Page 15: Sioux Falls Business Magazine March-April 2013

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just looking for a place to watch a game. “We’re unique in the market,” adds Miller. “We want people to have as much fun golfing as they do at the table.”

A Very reAl-life experienceAs for the simulators, to give the

local community the best options for indoor golf, Miller and Scott looked into numerous national companies and decided to work with aboutGolf Simulators, a product that carries more than 20 years of dedicated research and development. Endorsed by the PGA Tour, it was important to give customers the ultimate indoor golfing experience. Their simulators deliver unmatched accuracy and feature over 50 world-famous courses rendered in 3D graphics.

Need more than practice to improve your game? No problem. Golf Addiction also offers year-round private lessons with local golf professionals and plans to continue adding more pros in the future. Leagues are another way to gain clientele through engaging in a small dose of friendly competition. Golf Addiction recently hosted their first league and offers customers the chance to either join an existing league or start their own with a group of friends, family or co-workers. During the winter months, two leagues will be offered at various times to give maximum flexibility. Both are open to any golfer of any ability.

As for the future, both Miller and Scott know their business is not complete. “We opened much sooner than anybody ever thought, it was less than one year, but we know there are changes to be made,” Scott comments. As for what they are, they both simply answer, “It depends on what the customers want.” Some might say it’s that type of mentality that got them where they are today. “It definitely takes a lot of determination. Starting a business is very exhausting and you can easily begin to question yourself. But so far this has already turned out to be more than we ever expected.” n

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Page 16: Sioux Falls Business Magazine March-April 2013

SfBM /// LEGACY

– PETE HEGG

MEETING PEOPLE,MAKING NEW FRIENDSAND CREATING LIFE-LONGRELATIONSHIPS...THATMAKES ALL THE DIFFERENCE.

Page 17: Sioux Falls Business Magazine March-April 2013

LEGACY

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ANy NEwCoMER To SIoUx fALLS can immediately see the influence of one man – one name – around town. From real estate signs and billboards, to apartment complexes, retail, and hotels, it’s easy to argue that Sioux Falls has been forever shaped by the Hegg family and by Peter “Pete” Hegg, in particular. Which is why it’s interesting to hear Pete humbly shrug away his contributions of hundreds of jobs, millions of dollars in revenue and first class buildings and developments dotting the skyline as “just assets” … and strange to think that it might never have happened at all.

Born and raised in Sioux Falls, Pete is truly a native son who inherited a very strong work ethic from his Norwegian parents. He put himself through college by baling hay – his first business venture – and graduated with a degree in speech and economics from St. Olaf College in Northfield, Minn.

A self-proclaimed lover of the outdoors and wide-open spaces, Pete longed to be a rancher when he grew up, and had lined up a job working for his college roommate’s family logging business in British Columbia. Unfortunately, the venture was not profitable, and by the time Pete graduated from college, the logging company was shutting down the operation. Without a job, Pete turned to the family business and tried his hand at residential real estate. “I never really cared for residential real estate. Residential sales – selling homes – can be very emotional,” Pete says. “I would rather deal with the mathematical equations of why people do things on the business side, rather than the emotional side.”

So, Pete left the family business to work in sales for Jostens, selling graduation announcements, class rings and yearbooks. After a week on the job, it just didn’t fit. “It’s a good company, offering quality products that people want to buy– it was just not for me,” he explains. “So I thought, I’m going back into the real estate business, and I’m going to make it work.”

Firmly settled into the family business, Pete got involved in the commercial and investment side of real estate and found his niche. Enthralled with the opportunities and possibilities, he studied for and received his Certified Commercial Investment Member designation from the National Association of Realtors – the first person in the state of South Dakota to do so – and began building Hegg Companies as they exist today.

Keeping it in the Family“I had a vision of where I wanted to see the company

go, and it’s pretty much there,” Pete says. “My goal was to divisionalize our company so we would have specialized departments, hire talented people to run those particular areas, and then come together as one fantastic team. It’s there now – but ever-changing as technology continually improves and opportunities arise. Things just move faster these days!” Pete’s other goal for the company was to continue to keep it in the family. Both of his children, Paul and Kristen, lead the company today. Paul is president and CEO, and Kristen is executive vice president, heading up the company’s commercial brokerage division. “This is a family business, and that’s important to me. We’re now on our third generation, and I’d like to see that continue. I’d like to see my grandkids get involved in the business,” Pete says. “There are all kinds of opportunities for what people can do for a living, but if you’re going to be in business, I don’t think there’s a business that I would like better than what I’m doing.”

It’s that passion for his business that drives Pete’s work ethic and is what keeps him out of retirement. It’s also the relationships that Pete has built over the years that he treasures more than any asset on the books. “The biggest assets you can have are family and friends. The human

THE COWBOYPETE HEGG

DEVELOPER PETE HEGG BUILDS MORE THAN JUST ASSETS

by Chrissy Meyer

Page 18: Sioux Falls Business Magazine March-April 2013

relationship is the most important thing in the world. All the assets and all the financial things are just a way to pay the bills, and that’s all,” Pete says.

Deals Done with a hanDshaKeThat focus on relationships is the legacy that Pete has

passed down to his children and the next generation of leaders at his company. Paul Hegg says that for as long as he can remember, his father has preached, “business is done on relationships.”

“He has an uncanny ability to make people feel comfortable and to bring a common theme to the conversation. The key to the common theme is he takes a genuine interest in the other person and tries to figure out what their wants, needs and desires are,” Paul says. Kristen echoes those sentiments and adds that watching her father work a room is a fascinating sight, and it’s the end result of that relationship-building that has had a profound effect; not just on the business, but also on the personal relationships that fuel its success. “He has created not only a phenomenal business legacy, but a tight-knit family bond that is reflected through his unending love and sincerity,” Kristen says. “I am continually in awe of his abilities to bring people together

SfBM /// LEGACY

to resolve conflict, better a community, build an empire or simply enjoy the fellowship of one another.”

Outside the business, Pete is a passionate hunter and marksman, and he also is a pilot and loves flying. Long-time friend Cy Farner also describes Pete as a man of other hidden talents, as well. “Pete’s kind of an entertainer. He’s got a great voice.” Cy confesses. In addition, Pete enjoys entertaining the groups at the Circle H Ranch with a little skit called “Do You Want to Be a Cowboy, Too?”

Kristen says it’s this love of life that inspires everyone around her father to achieve even the insurmountable. Paul adds that the way his father has and continues to live his life as the quintessential entrepreneur and relationship builder are what keep him looking for the next opportunity. “It’s hard to slow down, my head is so full of ideas!” says Pete. “I guess I’m one of the lucky ones, because I’ve never considered work as drudgery. Meeting people, making new friends and creating life-long relationships - that makes all the difference. Plus, I’ve been blessed with a family who enjoys working with me. I’d like to have another 50 – 75 years to do it all over again; it’s been a great journey!” n

HEGG COMPANIES TODAY

– Business Divisions: • Commercial Brokerage • Hospitality Management • Commercial Property Management • Development • Investment • Esprit Memory Care • Circle H Ranch • John Deere Dealerships

– Established in 1945

• Former chairman and member of the South Dakota Real Estate Commission

• Former Regent at Augustana College

• Former member Sioux Falls Area Chamber of Commerce Board of Directors

• Past chairman and board member of South Dakota Diversified Credit Services

• Past board member of the Days Inn Franchise Advisory Committee

• Past board member of Days Inn of America, Incorporated

• Past and present board member of various organizations and companies throughout the United States and the Midwest

COMMUNITY INVOLVEMENT

Page 19: Sioux Falls Business Magazine March-April 2013

L U M B E R E X C H A N G E B U I L D I N G

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Dan FritzPartner, Sioux Falls

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[email protected] 605.978.5205 direct

Lindquist February Full Page.indd 1 2/1/2013 3:08:18 PM

Page 20: Sioux Falls Business Magazine March-April 2013

SFBM /// HEALTH & WELLNESS

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IN THE EARLy 1900s, almost half of Americans lived on farms, and most foods were grown and harvested locally. The concept of “preserving” usually meant canning or smoking. Not so true today. In a world of pesticides, hormones and antibiotics, genetically modified foods have crept into our lives and our mouths, forever changing the way our bodies react to foods and the way businesses react to the economy.

But there is a solution. Enter the “locavore.” This is a person who chooses to eat locally grown foods as often as possible. But whether you’re a self-proclaimed “locavore” or just enjoy a homegrown heirloom tomato every now and then, eating local is better for business and better for your health. Molly Langley, general manager of Co-op Natural Foods in Sioux Falls, has spent over two decades working with local food producers. She says although this trend is nothing new, it has been gaining in popularity. More people are trying to buy natural foods versus processed foods. “When I try and define the word natural,” Langley says, “I ask people to choose foods that come close to what they looked like when they came out of the ground, off the tree or vine, or directly from an animal.”

HEALTH & WELLNESS

Celebrating ourLocal Food Cornucopia

TheLocavoreMovement

By Jennifer Dumke

Page 21: Sioux Falls Business Magazine March-April 2013

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And while most of us cannot sustain our family from what’s growing in our own yard, thankfully there are co-ops, community supported agriculture programs and farmer’s markets to help those lacking a green thumb. From fruits and vegetables to meats and dairy products, these chemical-free foods not only support local agriculture and businesses, but they taste better and are healthier for the body.

Sioux Falls resident Dr. Julie Oien puts her money where her mouth is. As a long-time customer and part-time employee of the Co-op Natural Foods, her medical background as a chiropractor gives all the more reason to go organic. “I love supporting the local producers and educating others about opportunities in our area, but the increased health benefits is the primary reason for my family,” says Dr. Oien. And with businesses like the Co-op, eating local is just as convenient as shopping at a “big box” store. “We offer a variety of foods from over 60 local vendors, all under one roof,” says Langley. “It’s a one-stop shop.”

HEALTH & WELLNESS

Celebrating ourLocal Food Cornucopia

TheLocavoreMovement

By Jennifer Dumke

Page 22: Sioux Falls Business Magazine March-April 2013

SFBM /// HEALTH & WELLNESS

COMPLETE PAINT DEPARTMENT

41ST & MINNESOTA • 12TH & KIWANIS10TH & SYCAMORE • 41ST & SERTOMA

Organic By DefinitiOnThe words, “organic” and “local” can be used in more than one sense.

Certified organic is a legislated term. You cannot claim certified organic if it is not true. But words like natural, and even local, are more loosely defined. So it is important for the consumer to understand how the term is being used. “Feel free to ask”, says Langley. For allergy sufferers, ingesting unknown chemicals could be life threatening. Another important factor to consider is cancer prevention. Colorectal cancer is the second leading cause of cancer-related deaths. One of the best ways to prevent colorectal cancer is eating a lot of antioxidant rich vegetables. Registered dietician for Sanford Health, Teresa Beach, says that unlike other nutrients, the cancer-fighting antioxidants found in bright colored vegetables cannot be substituted by supplements; only food provides the best source. What else doesn’t make the cut? Beach says shelves and trucks. “People don’t (understand) locally grown really is best. They’re picked and go right to the market; no transportation or storage,” Beach says.

PreventiOn thrOugh DietHowever, with National Colorectal Awareness Month in March, health care

professionals are taking this time to tout the importance of early detection through screenings as much as prevention through diet. “Eating organic foods rich in antioxidants can certainly reduce the risk of colorectal cancer, but it’s still important to have routine exams,” says Dr. Heather McDougall, a gastroenterologist with Sanford Health. She adds that screenings are recommended for people over the age of 50 or those with a family history. “Colorectal cancer, when detected early, can lead to a complete cure,” adds Dr. McDougall.

Health and economy aren’t the only reasons behind the locavore movement. Foodies also are favoring local fruits, vegetables, meats and dairy because of the unmatched taste and quality. “More local chefs are including these foods in their demonstrations and sharing recipes,” adds Beach. “So more people are learning how to prepare healthy foods.” She adds that community-supported agriculture programs (called CSA); not only offer fresh fruits and vegetables in the summer months, but also provide salad greens throughout the year. Community gardens are also great opportunities for those looking to grow their own vegetables but may be lacking the proper space.

Locavore or not, the choice to go local is simple, healthy and smart. “More

Page 23: Sioux Falls Business Magazine March-April 2013

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people seem interested in gardening and shopping locally,” adds Dr. Oien. “Appreciating and caring for the land in this intimate way is a great learning experience and helps one realize the preciousness of water, soil and sustainability.” n

2013Community GardenInformation

About the program:The Sioux Falls Community Garden project is a cooperative effort involving the Minnehaha County Master Gardeners, SDSU Extension Service, the City of Sioux Falls and a dedicated group of volunteers who oversee more than 200 individual gardeners.

Locations:Active Generations(behind the Active Data building, 2504 West 46th St.)

Falls Park(Downtown, 1200 North Phillips Ave.)

First Premier Bank(700 block of North Spring Ave.,directly west of the bank)

Leaders Park(North Leadale Ave. at East 6th St.)

Lincoln Elementary School(9th and Grange Ave.)

Memorial Park(W. 26th St. & Discovery Ave.)

Southern Hills United Methodist Church(3400 East 49th St.)

Spirit of Joy Lutheran Church(Western Ave. at La Quinta, just south of 69th St.)

University Center(4801 North Career Avenue)

Rules and Regulations:Community gardeners are expected to maintain their garden plots for the entire growing season and to provide volunteer help in preparing the garden sites with activities such as staking plots and applying organic mulch. Gardeners are also expected to clean their plots at the end of each growing season.

Getting Started:Community Garden placement is on a first-come, first-served basis with priority given to returning 2012 gardeners in good standing. If you are interested in becoming a 2013 Community Gardener, please visit www.siouxfalls.org to learn more (search “community gardens” on the site).

Page 24: Sioux Falls Business Magazine March-April 2013

SfBM /// SALES & MARKETING

CoNSUMER CLUTTER. That’s what some businesses are offering to the public in an attempt to diversify their products and services to meet growing customer demands. But in some businesses, there’s something to be said about knowing your strengths and capitalizing on that success to stand out amongst the competition. Despite the temptation to diversify (think grilled chicken at Kentucky Fried Chicken), some Sioux Falls business owners are finding success, simply by keeping it…well, simple.

Edible Success

Edible Arrangements may be well-known, but what most don’t know about this successful, locally-owned franchise are their extreme standards on the freshness of the fruit. Yes, their arrangements certainly look beautiful,

but Beth Thomas, who owns Edible Arrangements along with husband Wade in Sioux Falls, says they taste just as good as they look. “We have national standards that help our business stand out so that definitely helps to have that support,” she says. With taste as high a priority as freshness, Thomas says they rely on local vendors to provide the fruit and select only the best. “Our customers expect the best so we don’t skimp,” says Thomas. And while Thomas says they continue to maintain their focus on edible fruit arrangements, they do have

fun with new designs and ways to present fruit. “It’s all about the ‘WOW’ factor and quality,” Thomas adds.

Although businesses can find success through expansion or diversification, these businesses prove that less can be more and that capitalizing on a specific niche in the market can lead to success.

Outpacing the Competition

Another business on the fast track is Runner’s Block. They’ve focused on being the premier athletic shoe and apparel store for the past four years. Although they carry a wide selection, what makes their business model cross the finish line first is their dedication to highly-specialized products. “Our store offers expert shoe fittings for technical running and walking shoes, as well as technical apparel and accessories of all sorts,” says store manager Joel Wornson. He adds that because the running and walking community in Sioux Falls is so strong, they continue to focus on the customers’ needs to achieve their goals.

“Our staff are trained to make judgment calls in terms of appropriate footwear on an individual basis.” And if you don’t find what you’re looking for at the store, they’re willing to place special orders to bring those items in. “Being locally-owned, we’re able to focus on the specific needs of the community.” And it’s paid off. Today, Wornson says they’re the premier specialty store in this category in the region.

Focus on VisionIt’s not just the food and retail industry finding specific

niches. Paul Nelsen, president of Paul Nelsen Construction Inc., started his career in the construction industry by helping his uncle remodel homes when he was twelve years old. Both then and today, he believes in the motto “do it right the first time.” However, it’s not that things aren’t necessarily “right” in a home that drums up most of the business for this local builder. Remodeling has gained popularity over the years and requires a unique talent to

WHEN IT COMES TO BUSINESS,

CAN LESS BE MORE?TIPS ON MAINTAINING MARKET SHARE

BY JENNIFER DUMKE

BETH THOMASEDIBLE ARRANGEMENTS

YOUR NICHE SHOULD ARISE NATURALLY FROM YOUR INTERESTS AND EXPERIENCE. FOR EXAMPLE, IF YOU SPENT 10 YEARS WORKING IN A CONSULTING FIRM, BUT ALSO SPENT 10 YEARS WORKING FOR A SMALL, FAMILY-OWNED BUSINESS, YOU MAY DECIDE TO START A CONSULTING BUSINESS THAT SPECIALIZES IN SMALL, FAMILY-OWNED COMPANIES. — ENTREPRENEUR.COM

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Page 26: Sioux Falls Business Magazine March-April 2013

SfBM /// SALES & MARKETING

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make homeowners happy. “There are a lot of challenges to doing remodeling projects for homeowners,” adds Nelsen. Proper removal and installation, working around homeowners’ schedules, dealing with precise measurements and relying on proper communication are all hurdles. Yet Nelsen’s main objective is hitting the nail right on the head. “I just love sitting down with homeowners and merging ideas,” he says. Nelsen also says that his years of experience in the industry and a strong focus on remodeling jobs are key to making his business work and his homeowners happy.

The Whole EnchiladaFor Jayme Zea-Mothershead, owner

of Mama’s Ladas in Sioux Falls, it’s all about sharing her flavorful heritage with the local community. Having been in business with her husband for over a decade, Zea-Mothershead says her menu may be small, but the demand is big. “I opened this restaurant with only my mother’s enchilada recipe,” shares Zea-Mothershead. “Over the years, we added a few extra flavors but we still strive to provide a consistent taste and quality.” Even her restaurant has a simplistic, quaint charm. “We don’t have a lot of space for storage so we order our ingredients daily. Everything we cook with is guaranteed fresh.” So far, happy customers continue to quench their enchilada craving at Mama’s Ladas, which keeps Zea-Mothershead’s business plan in place. n

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Page 27: Sioux Falls Business Magazine March-April 2013

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Page 28: Sioux Falls Business Magazine March-April 2013

SfBM /// HUMAN RESOURCES

SOCIAL MEDIA:

OR A

SMART MOVE?

BUSINESSNIGHTMARE

BY GRETA STEWART

AS AN EMPLoyEE, SoCIAL MEDIA is a way to keep up with what’s happening across professions and among friend networks. As an employer, using social media can attract more business and talented professionals. But there has to be a good balance between the two. Using social media in the workplace has been a hot topic in recent years. So we asked human resource professionals throughout Sioux Falls: what are the rules you adhere to in your company? “Social media is transforming the way people connect and share information,” says Kerri Huber, Human Resources manager at JDS Industries. “LinkedIn, Facebook, YouTube, Twitter and other social media are changing the way companies communicate and conduct business. Companies are using forms of social media to keep the lines of communication open among their staff and to conduct training.” Huber admits it can be difficult to adhere to one hard and fast rule regarding social media. “Currently, no standard of best practices exists. To minimize risk, management must keep in mind that the same compliance, legal and ethical considerations that apply to other employment practices also apply to social media and adapt their policies and procedures appropriately.”

Ann Larson, director of Workforce Resources at The Evangelical Lutheran Good Samaritan Society, says they strongly discourage their employees from spending work time on social media websites. “We are paying them to work for us, not to be on their personal social networks,” she says.

“We look at this as the same as being on personal calls an excessive amount of time. However, we also recognize that social media is a part of life. Employees accessing social media on their breaks is not concerning (but) request that this is done on their own phone.” According to SHRM (Society for Human Resource Management), when it comes to social networking in the workplace, there is no one-size-fits-all approach. Benefits of social networking platforms vary based on platform type, features and the company itself. At Raven Industries, social media platforms are relied upon. “Raven Industries has a corporate presence on many social media websites,” says Allen Schlenker, senior recruiter at Raven. “Social media sites allow us to network and connect with potential top talent across the nation and the world. In recruiting, we use LinkedIn as one of the methods to search and identify candidates whose backgrounds and experience match current and future openings.”

Should EmployErS ConduCt SoCial mEdia BaCkground ChECkS?

When it comes to employees’ social media pages, it’s up for debate whether a company should check Facebook profiles before hiring and firing. According to David Kroon, an attorney who specializes in employment law at Woods, Fuller, Shultz & Smith, “social media continues to evolve…we have issues that we didn’t have to even think about five years ago. “I advise employers to be careful and use good judgment. An employer might become aware of things

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it might not want to know. You can learn an applicant’s race, age, disability, and marital status from Facebook, but you can’t consider those factors when hiring. I have seen statistics that one-third to one-half of employers are doing this now. On one hand I know employers are doing it, but on the other hand it might not be the best idea. It could come back to haunt you.”

Schlenker says Raven Industries does not demand to see potential employee’s social media profiles. “In fact, the state of California just passed a law that makes it illegal to demand to see a social media profile. We only conduct criminal background checks on candidates who are being considered for sensitive material areas like IT, Finance and Human Resources.”

proS and ConSLike Huber said, social media may allow organizations to

improve communication and productivity by disseminating information among different groups of employees in a more efficient manner, resulting in increased productivity.

While it is not meant to be all-inclusive, the list below outlines some of the possible advantages and disadvantages.

SOCIAL MEDIA IN THE WORKPLACEPROS & CONS

POSSIBLEADVANTAGES...

POSSIBLEDISADVANTAGES...

• Facilitates open communication, leading to enhanced information discovery and delivery.

• Allows employees to discuss ideas, post news, ask questions and share links.

• Provides an opportunity to widen business contacts.

• Targets a wide audience, making it a useful and effective recruitment tool.

• Improves business reputation and client base with minimal use of advertising.

• Expands market research, implements marketing campaigns, delivers communications and directs interested people to specific web sites.

• Opens up the possibili-ty for hackers to commit fraud and launch spam and virus attacks.

• Increases the risk of people falling prey to online scams that seem genuine, resulting in data or identity theft.

• May result in negative comments from employ-ees about the company or potential legal conse-quences if employees use these sites to view objectionable, illicit or offensive material.

• Potentially results in lost productivity, especially if employees are busy updating profiles, etc.

Page 30: Sioux Falls Business Magazine March-April 2013

SfBM /// HUMAN RESOURCES

don’t CompromiSE SECurityAccording to SHRM, what may be

the most concerning aspect of social networking platforms is that they encourage people to share personal information. Even the most cautious and well-meaning individuals can give away information they should not; the same applies to what is posted on company-approved social networking platforms. Employees may not be aware of how their actions online may compromise company security. SHRM recommends:

• Educating employees as to how a simple click on a received link or a downloaded application can result in a virus infecting their computer and the network.

• Advise employees not to click on suspicious links and to pay careful attention when providing personal information online.

• Remember that just because employees may have an online profile, it doesn’t necessarily mean they have a high level of security awareness. n

Who we are• A program of the Sioux Falls Area Chamber of Commerce created in 2009• More than 700 YPN members ages 21-39 from the Sioux Falls area

Benefi ts for employers & membersYPN members gain:• Broadened perspectives & enhanced potential• Assistance in opening doors for greater corporate/

organizational community involvement & visibility• Opportunities to infl uence positive change

in the community• Unique contact with community leaders

& elected offi cials• Access to YPN/Chamber members only events• Volunteer opportunities• Membership Card featuring discounts & offers

from Chamber members• Variety of events to fi t any schedule

Who we are• A program of the Sioux Falls Area

The Sioux Falls Area Chamber of Commerce

Young Professionals Network creates business

opportunities, supports civic involvement and promotes

an overall investment in the future of the community.

A membership in the YPN benefi ts both the employer

and the young professional. Why wouldn’t you want

to be a part of the region’s premier young

professionals network — that’s managed by

the region’s leading business organization?

YPN?JOIN THE

Sign up today!For more information call

605.336.1620or visit siouxfallsypn.com

JOIN THE

siouxfallsypn.com

Benefi ts for employers & members

• Broadened perspectives & enhanced potential• Assistance in opening doors for greater corporate/

organizational community involvement & visibility• Opportunities to infl uence positive change

Chamber of Commerce created in 2009

ages 21-39 from the Sioux Falls area

siouxfallsypn.comsiouxfallsypn.com

• Access to YPN/Chamber members only events

• Membership Card featuring discounts & offers

Sign up today!Sign up today!

organizational community involvement & visibility

Why

Annual Membership • $25-Employer is a Chamber member• $25-Student (must be 21)• $50-Employer is not a Chamber memberIf you are a Chamber member and own your own business but have no employees the membership fee is waived.

YPN Off the Clock

YPN Kringle

YPN members enjoy lunch and sharing experiences with KELO-TV anchor Angela Kennecke.

Page 31: Sioux Falls Business Magazine March-April 2013

/// SOCIAL MEDIA

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SHOCKED BY YOURTAX BILL?

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605-275-4033www.nemeccpa.com

Consult with Terry Nemec, CPA

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THE FOLLOWING ARE RIGHT TO WORK STATES,MEANING THEY HAVE SPECIFIC RIGHT TO WORK LAWS.

RIGHT-TO-WORK STATESPROS & CONS

Employees getting fired have made quite a few headlines in the last few months. First there was the irresistible dental assistant in Iowa. Then the Applebee’s waitress. The reasons behind the firings seem a little bit outrageous, but yet all legal. We set out to find out more (about) right-to-work states, especially since South Dakota is one of them. The Society for Human Resource Management (SHRM) defines a “right-to-work” state as a state which has enacted legislation that guarantees no individual can be forced as a condition of employment to join or pay dues or fees to a labor union. States have the right to enact these laws under Section 14(b) of the National Labor Relations Act (NLRA). Minnesota is not a right-to-work state yet The Minnesota Electrical Association has done extensive research on the subject. Their website has broken some of the pros and cons down for us.

• Right to work is a fundamen-tal right that belongs in the Constitution.

• Unions are really businesses offering a service in exchange for a fee.

• RTW leads to more competi-tive bidding and wages.

• RTW states have substantially greater personal income economic growth rates than non RTW states. (Indiana)

• Union membership, as a percentage of total workers, has been in long-term decline. Non RTW states are helping prop up a union-based system that is no longer needed or relevant. RTW states are simply more “progressive.” (Indiana)RTW states employ a greater percentage of workers.

• Wages paid in RTW states are lower. On average, workers in states with “Right to Work” laws earn $5,538 a year less than workers in states without these laws. (AFL CIO)

• Injury rates in RTW states are higher than in non RTW states. According to data from the Bureau of Labor Statistics, the rate of workplace deaths is 52.9% higher in states with right-to-work laws. (AFL CIO)

• The amount spent on education and training for workers is less in RTW states. Right-to-work states spend $2,671 less per pupil on elementary and secondary education than in non RTW states. (AFL CIO)

THOSE WHO ARE IN FAVOR OF RIGHT TO

WORK BELIEVE...

THOSE WHO ARE AGAINST RIGHT TO

WORK BELIEVE...

Page 32: Sioux Falls Business Magazine March-April 2013

SfBM /// NON-PROFIT PROFILE

Organization Name:

Sioux falls AreaCASA Program

Organization Address:

220 West 6th Street, PO Box 1901Sioux Falls, SD 57101-1901(605) 339-9492

Organization Website:

www.siouxfallscasa.com

Mission Statement:

The Sioux Falls Area CASA Program promotes and protects the best interests of abused and neglected children through the advocacy efforts of trained community volunteers.

Describe the services/programs that you provide:

At its heart, this is not merely an issue of abuse, or neglect, or a broken system, or overburdened workers, but of the unalienable rights of a child. This is a human rights issue. This is about ensuring that every child has the right to learn, and grow, and be treated with dignity and respect.

society has a fundamental obligation to ensure the basic rights and needs of every child are met. cAsA volunteers are a formidable force that fight for these rights. There is no one else like a cAsA volunteer. it is therefore our duty to spread the word so that every single citizen in the sioux falls region understands that the lives and well being of children are hanging in the balance. so that every child who cannot live safely at home has a cAsA volunteer who will help ensure their safe passage out of foster care, to the benefit of their children, and generations to come.

Demographics you serve:

Although our program services children from birth to age 18, the majority of the children receiving the benefit of a cAsA volunteer due to being victims of abuse and/or neglect are 12 and younger. Approximately percent are between ages 0 and 5 and 30 percent are between the ages of 6 and 11.

Other information that you would like to share:

We conduct volunteer pre-service training three times per year. our summer training is scheduled to begin in early June. for more information about volunteer training, go to www.siouxfallscasa.com or call the cAsAoffice at (605) 339-9492. n

Important Events / Dates:

South Dakota Advertising federation Chair-ity Event friday, april 19, 2013westward ho country club

Pro-Am Charity Golf Tournament friday, july 5 – sunday, july 7, 2013 bakker crossing golf clubcontact bakker crossing golf club or sioux falls casa office for more information.

siouxfallsbusinessmagazine.com

Advertise Today!Tammy Beintema

[email protected]

Page 33: Sioux Falls Business Magazine March-April 2013

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/// SIOUX FALLS AREA CASA

The convenience of online.

The benefits of a classroom.

The Hybrid MBA from USD at University Center.

The University of South Dakota offers the Hybrid Master’s of Business Administration

program at University Center in Sioux Falls.

With the Hybrid MBA program, you’re able to earn a graduate degree from

the state’s only AACSB International accredited business school while

raising a family or working a full-time job.

Take advantage of convenient online courses, engage with traditional

face-to-face instruction and catapult your career—all in as little as 24 months.

To get more information or enroll, visit SDUniversityCenter.org/USD.

www.AveraHealthPlans.comand click “My Choice”

Shop and Compare. Choose a health

insurance plan tailored to your budget and lifestyle.

Our online shopping experience can help you

identify which benefits and plans are best for you.

Our 95% retention rate and membership growth

are the results of our commitment to the Avera

mission and providing value-added services. We

can connect you to the largest, quality health care

system in South Dakota.

Health Insurance Trying to decide which health plan is best for you?

Page 34: Sioux Falls Business Magazine March-April 2013

HEALTH INSURANCE

Avera Health Plans3816 S. Elmwood Ave, Ste. 100Sioux Falls, SD 57105p. 605-322-4500 www.AveraHealthPlans.com

Since 1999, we provide the most

cost-effective, innovative health plans

for employer groups, individuals,

seniors and families in South Dakota,

Iowa and Nebraska.

TECHNOLOGY

CHR Solutions110 N. Minnesota Ave, Ste. 300Sioux Falls, SD 57104p. 605-996-9646 www.chrsolutions.com

CHR is the largest provider of business

process outsourcing, engineering,

software, and technology managed

services to independent communications

service providers. We help clients grow

revenue and

improve

operations.

GOURmET fOOd

Cleaver’s Market5009 South Western Avenue Sioux Falls, SD 57108p. 605-271-6328 www.cleaversmarket.com

A Food Lovers Paradise. Gourmet foods

and specialty meats. New to Cleaver’s

Market, Cheese of the Month Club!

stop in or call for more information.

AUdIO/vISUAL

fINANCIAL

First Dakota National Bank101 N. Main Avenue Ste. 101Sioux Falls, SD 57104p. 605-333-8200www.accountforyourdreams.com

Whether your dream is to buy your first

home, send your child to college, or

start your own business, First Dakota

understands it takes more than just

money to make it a reality.

Member FDIC

ATTORNEYS

Lindquist & Vennum LLP101 South Reid StreetSuite 302Sioux Falls, SD 57103p. (605) 978-5200

Lindquist & Vennum is a super-regional law firm with offices in Minneapolis, Sioux Falls and Denver. Sioux Falls attorneys provide exceptional service in the areas of corporate/finance, financial institutions, trusts and estates, and dispute resolution and are backed by more than 185 colleagues in 24+ practices.

EdUCATION

University of Sioux Falls 1101 W. 22nd St.Sioux Falls, SD 57105p. 605-331-6600www.usiouxfalls.edu

USF is a Christian liberal arts university

located in the heart of Sioux Falls.

We offer 35 academic majors, 7

pre-professional degrees and adult

learning programs in business, degree

completion, education and nursing.

SfBM /// RESOURCE DIRECTORY

MuzakCommercial Audio/Video101 N. Minnesota Avenue Sioux Falls, SD 57104p. 605-339-1863 www.muzakmidwest.com

CAV is the region’s Muzak affiliate for

background music as well as being a

full service provider of A/V systems

and installation

in any office or

public assembly

space.

mOvING/STORAGE

PODS of Sioux Falls402 West 9th StreetSioux Falls, SD 57104p. 605-274-8151 www.pods.com/sioux-falls

Whether you need temporary climate

controlled or onsite storage at your

location, for renovations or events,

we make the process painless and cost

effective. Call us for a no- obligation

quote.

EdUCATION

Dakota State University820 N. Washington Ave.Madison, SD 57042p. 605-256-5111 www.dsu.edu

DSU is a four-year university offering

degrees in business, computers, arts,

sciences and education on-campus,

online or at the University Center.

Page 35: Sioux Falls Business Magazine March-April 2013

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Page 36: Sioux Falls Business Magazine March-April 2013

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