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SIP Device Compatibility Report
Konftel 300IP
SV9100
NEC Enterprise Solutions has performed Interoperability Testing with the Device and
Switch(es) listed above on the date specified.
Please always refer to the appropriate SIP Extension Compatibility Report Index and
the latest edition of a specific Compatibility Report on BusinessNet before
considering connection.
If a Device is no longer mentioned in the Index then the Compatibility Report has
been withdrawn and connection will no longer be supported by NEC Enterprise
Solutions.
Test Completion Date: Monday, 15 June 2015
Manufacturer:
Model:
Konftel
300IP
Firmware Version: 2.2.4
NEC Platform Tested: SV9100
Software Version:
Test Plan Version:
V2.00.60
1.0
Please refer to the following page(s) for further
Information and Configuration Notes.
Version 1.0 16th
June 2015
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Description of SIP Extension
The Konftel 300IP is a flexible SIP-based conference phone, perfect for companies that use IP voice services.
Recommended Software Versions
SV9100:
CPU V2.00.60
System Configuration
An unused extension number should be assigned to an unallocated port on the telephone system. (Refer to
PRG11-02 / Wizards > Advanced Items > VoIP > SIP Extensions > SIP Terminal Settings). The SIP device will
register to this extension number.
If authentication is required, a password should be entered in PRG15-05-16 / Wizards > Advanced Items > VoIP >
SIP Extensions > SIP Terminal Settings. Authentication is enabled by default in PRG10-33-02 / Wizards >
Advanced Items > VoIP > SIP Extensions > SIP Device Setup.
CODEC settings can be changed in PRG84-19 / Wizards > Advanced Items > VoIP > SIP Extensions > SIP Extension
Codec Settings.
Further information on all the commands listed above for the systems is available in the Online Help in PCPro.
SIP Extension Configuration
The Konftel 300IP is configured via a web-based interface. The device can be mains powered or PoE. The most
common method of configuration is to use DHCP to issue the device with an IP address, and then use a Web
Browser to configure the advanced settings.
It is possible to confirm the network configuration of the device through the on screen menu.
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Web-based configuration
Login
Log in to the web configuration menu.
Use the profile “Admin” and the default password “1234”.
SIP Settings
Under Settings > SIP you can configure the connection account used to communicate with the NEC system. An
example below is using extension number 235 and the default SIP extension port UDP:5070 and an IPL address of
192.168.88.150.
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Network
Configure here if a static IP address or VLAN tag is required for the customers LAN.
Media
Configure here the supported codecs for the device. It is recommended at G.722 is configured for highest quality
audio. G.711Ulaw is not supported and should be disabled.
DTMF Signalling should be set to SIP Info.
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Time and Regional Settings
Ensure that the correct time zone is configured and daylight savings if required.
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Known Limitations
• G.723, G.726 and iLBC are not supported by this device.
• 30ms VSI is the only supported sample size
• The device does not support MWI (Message Waiting Indicator).
Further Support
Actual product support must be obtained from the supplier or manufacturer of the third party device.
The manufacturer’s website is currently – http://www.konftel.com
Compatibility Overview
Compatible/Incompatible
Registration - No Authentication
Successful Registration Compatible
Maintain Registration Compatible
Registration Refresh Compatible
Registration Failure Compatible
De-registration Compatible
Registration with Authentication
Successful Registration Compatible
Maintain Registration Compatible
Registration Refresh Compatible
Registration Failure Compatible
De-registration Compatible
Registration Failure 480 Compatible
Call to PSTN/ISDN
Call Setup Compatible
Call Continuance Compatible
Disconnect by Calling Party Compatible
Disconnect by Called Party Compatible
Call Cancel Compatible
Call internal to Keytelephone
Call Setup Compatible
Call Continuance Compatible
Disconnect by Calling Party Compatible
Disconnect by Called Party Compatible
Call Cancel Compatible
Incoming call from PSTN/ISDN
Call Setup Compatible
Call Continuance Compatible
Disconnect by Calling Party Compatible
Disconnect by Called Party Compatible
Call Cancel Compatible
Incoming call from Keytelephone
Call Setup Compatible
Call Continuance Compatible
Disconnect by Calling Party Compatible
Disconnect by Called Party Compatible
Call Cancel Compatible
CODECs Disabling and Reordering
Disabled CODEC outgoing call Compatible
Disabled CODEC incoming call Compatible
CODEC order outgoing call Compatible
CODEC order incoming call Compatible
Sending digits during ringing
Sending digits during ringing Not Compatible
Sending digits during conversation
Sending digits during conversation Not Compatible
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Sending digits during ringing (DTMF Relay)
Sending digits during ringing Compatible (SIP Info)
Sending digits during conversation (DTMF Relay)
Sending digits during conversation Compatible (SIP Info)
Flash hook/recall
Hold & retrieve Compatible
Consult Transfer (Flash hook/recall)
Hold & Transfer (REFER) Compatible
Blind Transfer (Flash hook/recall)
Hold & Blind Transfer (REFER) Compatible
Unexpected SIP extension termination (Idle) Compatible
Unexpected SIP extension termination (In conversation) Compatible
Network Issues
Disconnect the Ethernet cable X3 (During idle) Compatible
Disconnect the Ethernet cable X3 (During conversation) Compatible
Disconnect the Ethernet cable X4 (During idle) Compatible
Disconnect the Ethernet cable X4 (During conversation) Compatible
Disconnect the Ethernet cable X2 (RTP stream) (During conversation) Compatible
Document History
Version Date Description
1.0 16th
June 2015 Initial Release (Field Trial)
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL NEC
ENTERPRISE SOLUTIONS BE LIABLE FOR PERSONAL INJURY OR ANY
INCIDENTAL, SPECIAL, DIRECT, INDIRECT OR CONSEQUENTIAL
DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION,
DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS
INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES
ARISING OUT OF OR RELATED TO YOUR USE OF SIP COMPATIBILTY
REPORTS, HOWEVER CAUSED REGARDLESS OF THE THEORY OF
LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF NEC
ENTERPRISE SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, DUE TO THE POSSIBILTY OF PROVIDERS MAKING
SYSTEM CHANGES WHICH PROCEED THE COMPATIBILITY TESTING
DETAILED IN THIS REPORT.
IN NO EVENT SHALL NEC ENTERPRISE SOLUTIONS TOTAL LIABILITY TO
YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY
APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED
THE AMOUNT OF SEVENTY FIVE POUNDS (£75).
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE
STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
CODEC Overview – See section 7 for detailed test results of CODEC compatibility.
G.711 Compatible
G.729 Compatible
G.722 Compatible