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    2012

    Summer TrainingProjectTAXATION ( E-FILING) and

    FINANCIAL INSTRUMENTS

    2012

    Submitted by MOAZ AHMAD MALIKCourse MBARoll No.- 05396403913

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    Maharaja Agrasen Institute of Technology

    Affiliated to Guru Gobind Singh Indraprastha University

    SUMMER TRAINING PROJECT REPORT

    ON

    TAXATION (E-FILING) and FINANCIAL INSTRUMENTS

    Submitted By:

    Name of student: MOAZ AHMAD MALIK

    Roll no. - 05396403913

    Batch: 2011-2013

    Under the guidance of,

    Mr. Anish KumarSenior Manager

    Industry Guide

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    CERTIFICATE

    TO WHOM SO EVER IT MAY CONCERN

    This is to certify that the project work TAXATION (E-filing) and FINANCIAL

    INSTRUMENTS made by Moaz Ahmad Malik is an authentic work carried out by her under

    guidance and supervision of MR ANISH KUMAR.

    The project report submitted has been found satisfactory for the partial fulfillment of the degreeof MBA

    Internal Supervisor

    Signature

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    ACKNOWLEDGEMENT

    It is in particular that I am acknowledging my sincere feeling towards my mentors whograciously gave me their time and expertise.

    They have provided me with the valuable guidance, sustained efforts and friendly approach. It

    would have been difficult to achieve the results in such a short span of time without their help.

    I deem it my duty to record my gratitude towards the External project supervisor Mr.Anish

    Kumarand Internal project supervisor Mr.Yogita Manhaswho devoted his precious time to

    interact, guide and gave me the right approach to accomplish the task and also helped me toenhance my knowledge and understanding of the project.

    Name of Student- Moaz Ahmad Malik

    Roll. No- 05396403913

    Course- MBA

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    DECLARATION

    I hereby declare that the following documented project report titled TAXATION (E-filing) andFINANCIAL INSTRUMENTS is an original and authentic work done by me for the partialfulfillment ofMBAprogram at SPA Capital

    I hereby certify that all the Endeavour put in the fulfillment of the task are genuine and original

    to the best of my knowledge & I have not submitted it earlier elsewhere.

    Name of Student- Moaz Ahmad Malik

    Roll. No- 05396403913

    Course- MBA

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    INTRODU TION

    Taxation

    Taxation refers to the act of a taxing authority actually levying tax. Taxation as a term applies to all types

    of taxes, from income to gift to estate taxes. It is usually referred to as an act; any revenue collected is

    usually called "taxes."

    Taxation can also refer to taxes as an abstract concept, an actual dollar amount of tax that has been levied

    or the material funds that have been received as taxes. Although all of these definitions are technicallycorrect, the one listed above is the most common. Taxation is one of the primary powers of government

    over the people.

    Income Tax Planning in India with respect to individual assesse

    Income Tax Act, 1961 governs the taxation of income generated within India and of income generated by

    Indians overseas. Income Tax Act, 1961 is the guiding baseline for all the content in this report and the

    tax saving tips provided herein are a result of analysis of options available in current market. Every

    individual should know that tax planning in order to avail all the incentives provided by the Government

    of India under different statures is legal.

    This project covers the basics of the Income Tax Act, 1961 as amended by the Finance Act, 2012 and

    broadly presents the nuances of prudent tax planning and tax saving options provided under these laws.

    Any other hideous means to avoid or evade tax is a cognizable offence under the Indian constitution and

    all the citizens should refrain from such acts.

    What is E-Filing?

    The process of electronically filing Income tax returns through the internet is known as e-filing.

    It is mandatory for companies and Firms requiring statutory audit u/s 44AB to submit the Income tax

    returns electronically for AY 2007-08 onwards.

    E-filing is possible with or without digital signature.

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    Analyzing the Various Financial Instruments:

    Capital Market:The market where investment instruments like bonds, equities and

    mortgages are traded is known as the capital market.

    The primal role of this market is to make investment from investors who have surplus

    funds to the ones who are running a deficit

    Capital Market Instrument:The capital market generally consists of the

    following long term period i.e., more than one year period, financial instruments; In the

    equity segment Equity shares, preference shares, convertible preference shares, non-

    convertible preference shares etc and in the debt segment debentures, zero coupon

    bonds, deep discount bonds etc.

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    1. Nature of the company

    Spa is dealing with finance sector .spa is one of leading companies in India

    SPAis being managed by its promoters along with a young and dynamic team of over 1000+

    professionals with rich experience, in their respective fields. The Group has established itself as

    one of Indias leading financial advisory house, offering various financial solutions to its

    Institutional, corporate and individual clients.

    2. INTRODUCTION

    SPA Group was promoted by a team of finance professionals in 1995 with an objective to

    provide value added financial services. Initially, the Group focused as a niche financial solutions

    provider in corporate finance and wealth management to Indian companies and high net worth

    individuals. In January 2000, the Group expanded its operations and the range of services.

    Today, SPA provides services for securities broking, merchant banking, wealth management,

    financial advisory, corporate finance, risk management and insurance broking.

    SPA is being managed by its promoters along with a young and dynamic team of over 1000+

    professionals with rich experience, in their respective fields. The Group has established itself as

    one of Indias leading financial advisory house, offering various financial solutions to its

    Institutional, corporate and individual clients.

    Customer centric approach of SPAs dedicated professional team has helped carve a niche for

    itself in financial services arena and won confidence of its clients. Clients of SPA are from a

    wide spectrum and comprise of Banks and other financial institutions, Mutual funds, Insurance

    companies, foreign institutional investors, public sector undertakings and government

    departments, private corporate, trusts and individuals.

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    Company is operating in finance sector. There are following areas under the company or in

    which the company deals/work.

    1. SPA Capital Services Limited

    2. SPA Merchant Bankers Limited

    3. SPA Securities Limited

    4. SPA Insurance Broking Services Limited

    5. Financial management system

    3. COMPANYs VISIONAND MISSION

    VISION

    Vision, a compelling view of a future yet to be, creates meaning and purpose which catapults

    both individuals and organizations to high levels of achievement. We create meaning in our lives

    by pursuing our future visions, and we refine our visions based on the meaning we are

    discovering through our experience.

    To provide best value for money to investors through innovative products.

    Trading investment strategies.

    State of art technology and personalized

    Clear understanding of applicable law

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    MISSION

    A mission statementis a statement of the purpose of a company and organization. The mission

    statement should guide the actions of the organization, spell out its overall goal, provide a path,

    and guide decision-making. It provides "the framework or context within which the company's

    strategies are formulated.

    To create long term value by empowering individual investors through

    superior financial services supported by culture based on highest level of

    teamwork, efficiency and integrity

    4. Organizational structure

    Mr.Rohit (Vice President JanakPuri Branch)

    Mr.Anish (Senior managerNOIDA Branch)

    Miss Yogita Manhas ( Branch Co-odinator Janak Puri Branch )

    Trainee

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    CHAPTER-2

    OBJECTIVE AND RESEARCH METHODOLOGY

    2.1 Objectives of the Study:

    Nothing concrete can be achieved without an optimal combination of inspire and perspiration.

    No work can be accomplished without taking the guidance. It is only the critiques intellectual

    that help transform a product into a quality product.

    I wish to place on record my gratitude to SPA GROUPfor providing me an opportunity

    to work with them on this project of such importance. SPA is a leading financial advisor

    company.

    The main objective of my project is about Taxation and Financial Instruments. This project

    contains a detail study of Income tax, that how we calculate our income tax and how we fill the

    ITR, and also brief knowledge about financial Instruments. I am enjoying my job. It will be a

    milestone for me to work with SPA group. Here I am getting a great industry exposure and I am

    learning aboutthe function and role of a Financial Advisor company

    2.2 Research Methodology:

    Research is a careful critical inquiry in seeking facts and diligent investigation in order to

    ascertain something. For formulating a significant research problem, the researcher should try to

    acquire as much knowledge, of the area in which research is to be done, as possible. The research

    must be fully aware of the environment to which the difficulty pertains.

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    It refers to the method adopted to collect the relevant data and other information, which forms

    the basis of the research writing. So, for the effective writing of this report, the data must be

    quality oriented.

    2.2.1 Research Design:

    Research design or model indicates a plan of action to be carried out in connection with a

    proposed research work.

    Descriptive research design has been used for conducting the study as to know the clients

    acceptance to the SPAs services.

    2.2.2 Data Collection:

    Data is collected through surveys by questioning people in person and by telephone about their

    purchase preferences and likings.

    SAMPLE ENUMERATION is the method adopted for data collection. It saves time & reduces

    the cost of survey. Sampling enumeration sometimes is the only possible method just as in cost

    of infinite universe, e.g. tossing of coin infinite times.

    2.2.3 Research Design

    2.2.3.1 Population:

    Population for the purpose of this study consists of all the corporate employees who have filed

    their ITR through SPA Capital.

    Elements: Corporate employees

    Extent: Delhi and NCR areas.

    Frame:

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    Primary data - Primary data is information collected by the researcher directly

    through instruments such as surveys, interviews, focus groups or observation.

    Tailored to his specific needs, primary research provides the researcher with the most

    accurate and up-to-date data.

    2.2.5 Limitation

    The research suffers from the following limitations:

    1. The findings of the sample may not be the accurate representation of the population.

    2. It is a time consuming method it required lot of time to collect data about spa from

    corporate clients.

    3. The study may suffer with the Nom-response error i.e. the responses were not given

    by some sampling units.

    4. The primary data used in the study may also suffer from some defects like human

    biasness, inconsistency or ambiguity in the answers, wrong interpretation of the

    questions by respondents, measurement error, and data analysis error

    5. As the secondary sources are used. These may be biased.

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    Chapter 3

    SWOT analysis

    3.1

    STRENGTH OF THE COMPANY

    More than 15 years of experience in the finance industry

    Nationwide coverage of the finance sector.

    The Group has established itself as one of Indias leading financial advisory

    house, offering various financial solutions to its Institutional, corporate and

    individual clients.

    Large no of clients

    Association with SPA can enable clients to avail a variety of financial services

    from a single source

    Corporate reputation in market after winning lot of awards

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    Chapter 4

    Finding and analysis

    Income Tax Return

    Obligation of filling Tax Return

    It is a legal obligation for every individual to file a return of income, whose taxable income during the

    year has exceeded the exemption limit.

    Documents Required:

    Form No.16 (received from the employer).

    Form No.16 A (received from all the payers who have deducted tax).

    Summary of all bank accounts operated during the year.

    Details of property owned during the year.

    Sale & purchase bill/documents/contract note in respect of investments/assets sold during the

    year.

    Details of tax payments made during the year. This is required only if you have made advance tax

    payment during the year.

    ITR FORMS:

    ITR

    ITR1

    ITR2

    ITR3

    ITR4

    Meant For Individuals who have

    income from salary, interest income

    (taxable/exempt), family pension and

    income from agricultural activities.

    Individuals who are partner in a

    partnership firm and does not carry

    out any other separate

    business rofession.

    Individuals not having any incom

    on account of carrying out

    business/profession or on accoun

    being a partner in a partnership f

    Individuals who is carrying out

    business/profession under a

    proprietary concern.

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    I ntroduction to I ncome Tax and Income from Salary

    Previous Year: Income Year ( 2013-2014)

    Assessment Year: Tax Year ( 2014-2015)

    ASSESSMENT YEAR: it is defined as a year in which the income of the previous year is

    to be assessed and this is known as the tax year also.

    PREVIOUS YEAR: It means income year which immediately proceeds the assessment

    year.

    Income Tax Act of 1961

    The major tax enactment in India is theIncome Tax Actof 1961 passed by the Parliament, which

    imposes a tax onincome of individuals and corporations. This Act imposes a tax on income

    under the following five heads

    Income from Salaries,

    Income from House and property,

    Income from Business and Profession,

    Income in the form of Capital gains, and

    Income from Other Sources

    However, this Act is about to be repealed and be replaced with a new Act which consolidates the

    law relating to Income Tax and Wealth Tax, the new proposed legislation is called the

    Direct Taxes Code(to become the Direct Taxes Code, Act 2010). Act was referred to

    Parliamentary standing committee which has submitted its recommendations. Act is expected to

    be implemented with changes from the Financial Year 2013-14.

    Income Tax Return:

    After making all possible investments to save tax, its time for Income Tax Return filling, which

    all about giving details of the income you have earned in that financial year.

    Income tax return is a term which is often used when we talk about income tax. It is a

    way by which we pay this tax. When total annual income of a person, including all

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    sources, is more than maximum exemption limit ( at present it is Rs 180000/- and 190000

    for female ) then that person is liable for income tax return.

    According to Income Tax Act 1961, every person, who is an assesses and whose total

    income exceeds the maximum exemption limit, shall be chargeable to the income tax at

    the rate or rates prescribed in the finance act.

    The Benefits of Filling Income Tax return :

    Standard Income Proof: ITR is Considered Customary income proof not only

    in India but also globally. if you are looking for higher education or employment

    abroad, ITR is largely accepted income proof.

    Speed your loan application process:Apart from a good Credit history, the fact

    that you are filling your ITR regularly gives you speedier access to credit.

    Power of PAN: Permanent Account Number or PAN issued by the IT authority

    is not only a pre requisite for filling ITR but is also now mandatory for all

    financial transactions- from opening a bank account, or purchasing mutual fund to

    real estate for investment.

    Claim your Tax Refund: Filling ITR is not always about paying Tax, It can be

    used as a means to reduce your tax liability. e.g Salaried employees for whomTDS has been cut during the financial year can claim refund if the tax outgo has

    been more than the actual tax payable.

    PERSONAL TAX RATES:

    The new and revised income tax slabs and rates applicable for the financial year (FY) 2013-14

    and Assessment year (AY) 2014-15 are mentioned below:

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    Rate of Income Tax:

    India Income tax slabs AY: 2014-2015 for Others & Men (FY 2013-14)

    taxpayers

    Income tax slab (in Rs.) Tax

    0 to 2,00,000 No Tax/exempt

    2,00,001 to 5,00,000 10%

    5,00,001 to 10,00,000 20%

    Above 10,00,000 30%

    India Income tax slabs AY: 2014-2015 for Senior citizens (Aged 60 years but

    less than 80 years)

    Income tax slab (in Rs.) Tax

    0 to 2,50,000 No Tax/ exempt

    2,50,001 to 5,00,000 10%

    5,00,001 to 10,00,000 20%

    Above 10,00,000 30%

    India Income tax slabs AY: 2014-2015for very senior citizens (Aged 80 and

    above)

    Income tax slab (in Rs.) Tax

    0 to 5,00,000 No Tax/exempt

    5,00,001 to 10,00,000 20%

    Above 10,00,000 30%

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    Surcharge:The surcharge on Income Tax for Individuals for total income exceeding Rs.10 lacs

    stands removed.

    Education Cess:3% of the Income-tax.

    Note:

    Education Cess is applicable @ 3 per cent on income tax, inclusive of surcharge if there

    is any.

    A marginal relief under section 89(1) provides that if an individual receives any portion

    of his salary in arrears or in advance, or receives profit in lieu of salary, he can claim

    relief in respect of such salary received.

    Agricultural income is exempt from income tax.

    Mode of Collection of tax:

    Taxes are collected by three means:

    1. Voluntary payment by persons into various designated Banks. For example

    Advance tax and Self Assessment Tax

    2. Taxes deducted at sources (TDS)on your behalf from the payments receivable

    by you.

    3. Taxes collected at sources (TCS) on your behalf at the time of spending.

    It is the constitutional obligation of every person earning income to compute his income and pay

    Tax correctly.

    ADVANCE TAX

    Advance tax is paying a part of your yearly taxes in advance. Advance tax should be paid in the

    year in which the income is received. Advance tax is applicable when an individual has sources

    of income other than his/her salary.

    For instance, if one is earning through

    Capital gain

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    Interest on individual

    Lottery

    House property

    Business

    The advance tax is required to be paid in three installments.

    Schedule of Advance Tax

    A On or before 15th

    September Not less than 30% of advance tax

    B On or before 15th

    December Not less than 60% of advance tax as reduced by

    amount paid earlier.

    C On or before 15thmarch Full advance tax as reduced by the amount or amount

    if any, paid in earlier installments.

    If the assesses does not pays the advance tax as described above, an interest of 1% is charged per

    month for 3 months for the deferment of advance tax instalments. If the total amount of advance

    tax is not paid on or before 15 March, an interest of 1% is charged per month.

    TDS (TAX DEDUCTION AT SOURCE):

    TDS is one of the modes of collection of taxes, by which a certain percentage of amounts are

    deducted by a person at the time of making/crediting certain specific nature of payments to the

    other person and deducted amount is remitted to the govt. account. it is similar to pay as you

    earn scheme. It includes salary, interest, commission and contract fees, rent, professional fees,

    etc. This type of deduction is popularly known as TDS. Such tax is subject to certain limits and

    certain conditions

    TAXABLE HEAD OF INCOME TAX

    The total income of a person is divided into five heads, viz., taxable.

    1. Income from salary.

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    2. Income from house property.

    3. Income from business or profession.

    4. Income from capital gains.

    5.

    Income from other sources.

    1) Income from Salary:- Whatever is received by an employee from an employer in cash,

    Kind or as a facility (perquisite) is considered as salary.

    All income received as salary under employer-employee relationship is taxed under this head.

    Employers must withhold tax compulsorily, if income exceeds maximum exemption limit, as

    Tax Deducted at Source (TDS), and provide their employees with a FORM 16 which shows the

    tax deductions and net paid income. In addition, the form 16 will contain any other deductionsprovided from salary such as:

    1. Medical reimbursement:up to Rs. 15,000 per year is tax free it supported by

    bills. (company pay fringe benefit /facility tax on this amount)

    2. Conveyance allowance: up to Rs.800 per month (Rs. 9,600 per year) Is tax free if

    provided as conveyance allowance. No bills are required for this amount.

    3. House rent allowance the least of the following is available as deduction.

    a. Actual HRA received

    b. 50% or 40% (metro/ non-metro) of Basic salary

    c. Rent paid minus 10% of Basic salary. Basic salary for this purpose is

    basic pay + DA forming part + commission on sale on fixed rate.

    2) House property Income :- Unlike the other heads of income, income from house

    property is a notional income based on a concept called annual value. This is the value aproperty is expected to fetch if it is let out. it may be more than actual rent being received

    if let out. If it is not let out the expected market or fare rent will be considered as annual

    value for the purpose of taxation. Property includes the building and the land

    surrounding it.

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    1. Life Insurance Premiums.

    2. Contributions to Employees Provident Fund

    3. Public Provident Fund

    4. NSC (National Savings Certificates)

    5. Unit Linked Insurance Plan (ULIP)

    6. Repayment of Housing Loan (Principal)

    7. Equity Linked Savings Scheme (ELSS) of Mutual Funds

    8. Tuition Fees including admission fees or college fees paid for full-time education of any

    two children of the tax payer.

    9. Infrastructure Bonds issued by Institutions/ Banks such as IDBI, ICICI, REC10. 5-Year fixed deposits with banks and Post Office Savings Schemes.

    11. Senior Citizens Savings Scheme (SCSS).

    12. Voluntary provident fund.

    13. Stamp Duty and Registration Charges for a home.

    BEYOND SECTION 80C:

    Section Quick Description and Deduction Maximum Limit

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    80D

    a) Medical Insurance Premium paid by an individual/HUF by

    any mode of payment other than cash to effect or keep in

    force

    an insurance on the health of the assesses(self) or

    his family(spouse & dependent children) for policies taken

    (b) For Senior Citizens

    Maximum Up to R

    15000 or

    20000 in case of

    senior citizen

    80DD Maintenance including Medical Treatment of a Handicapped

    Dependent who are Severely disable

    Rs. 50000/-

    irrespective of the

    amount.

    80DDB Expenditure incurred in respect of Medical treatment for the self

    or dependent in specified diseases.

    R.s 50000 to 70000

    80E Interest on Education loan taken for pursuing

    higher education

    Entire amount or

    Maximum deductio

    for interest paid for

    maximum

    of 8 years

    80G Donations of certain funds and charitable Institutions Maximum deductio

    allowed can be 50%

    or 100% of the

    donation Subject to

    stated limits as

    provided under this

    section.

    80GG Rent paid in respect of property occupied for

    residential use

    Maximum deductio

    allowed is least of

    the following:

    1) Rs.2000 per

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    month;

    2.) 25% of total

    income

    3.)excess of rent pa

    over 10% of total

    income

    80GGC Contribution made to any political parties or

    electoral trust.

    Amount donated to

    Political parties is

    full exempt

    80U Person suffering from Specific physical disability Maximum Deductio

    allowed up to R.s

    100000/-

    80CCF Investment in long term infrastructure Bonds Maximum deductio

    allowed 20000

    Section 10A HRA Allowance 1.)

    Actual HRA

    received

    2.)

    Rent paid-10%of basic

    salary.

    3.) 50%or 40%

    basic salary

    .(depend on

    metropolitan city).

    Whichever is less.

    Section 24 Interest on house loan Maximum deductio

    150000 (self

    occupied).

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    FINANCIAL INSTRUMENTS : CAPITAL MARKET

    Capital Market are of two types:

    a) Primary Market

    b) Secondary Market

    PRIMARY MARKET

    The primary market is an intermittent and discrete market where the initially listed shares aretraded first time, changing hands from the listed company to the investors. It refers to the process

    through which the companies, the issuers of stocks, acquire capital by offering their stocks to

    investors who supply the capital. In other words primary market is that part of the capital

    markets that deals with the issuance of new securities. Companies, governments or public sector

    institutions can obtain funding through the sale of a new stock or bond issue. This is typically

    done through a syndicate of securities dealers. The process of selling new issues to investors is

    called underwriting. In the case of a new stock issue, this sale is called an initial public offering

    (IPO). Dealers earn a commission that is built into the price of the security offering, though it

    can be found in the prospectus

    SECONDARY MARKET

    The secondary market is an on-going market, which is equipped and organized with a place,

    facilities and other resources required for trading securities after their initial offering. It refers to

    a specific place where securities transaction among many and unspecified persons is carried out

    through intermediation of the securities firms, i.e., a licensed broker, and the exchanges, a

    specialized trading organization, in accordance with the rules and regulations established by the

    exchanges

    Types of Investment Avenues

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    When a person has more money than he requires for current consumption, he would be potential

    investor. The investor who is having extra cash could invest it in assets like stocks or gold or real

    estate or could simply deposit it in his bank account. All these broader sense mean investment.

    Investment can be defined as a process of, sacrificing something for the prospect of gaining

    something later

    So, the definition implies that we have four dimensions to an investment- time, todays sacrifice

    & prospective gain.

    Various investment alternatives are:-

    Fixed Deposit

    Recurring Bank Deposit

    EPF

    PPF

    Life Insurance

    Mutual fund

    Equity Share

    Debenture/Bonds

    Fixed Deposits

    1. The term fixed in fixed deposit denotes the period of maturity or tenor. Fixed

    deposits, therefore, pre-suppose a certain length of time for which the depositor

    decides to keep the money with the bank & the rate of interest payable to thedepositor is decided by this tenor. According to a relatively new provision amount

    saved in fixed deposits of term at least five years is eligible for income tax

    deduction under section 80C of Indian Income Tax Act.

    Recurring Bank Deposits

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    Under a Recurring Bank Deposit, we invest a specific amount in a bank on a monthly basis for a

    fixed rate of return. The deposit has a fixed tenure, at the end of which you get your principal

    sum as well as the interest earned during that period. A Recurring Bank Deposit, by definition, is

    supposed to appreciate in value over time. However, the rate at which it appreciate is pre-

    determined y the rate of interest specified. It accumulates money at a fixed rate, compounded

    quarterly or as the bank may specify, & your investment appreciate regularly during the tenure of

    the account. Since capital appreciate in any investment option depends on the safety of that

    option, & banks being among the safest avenues, the increase in investment is modest.

    Employees Provident Fund (EPF)

    1. EPF is a compulsory saving made by the employee & employer to ensure

    financial security after the retirement. EPF was first established on 1 Oct 1951under the EPF ordinance 1951 which was subsequently known as the EPF Act

    1951. The EPF Act 1951 has since then been replaced by the EPF Act 1991 in

    June. Under this Act, the employer & employee are required to contribute to EPF

    based on the rate of contribution set by the EPF Act. Expatriates, foreign workers

    & domestic servants & their employers are not required to contribute to EPF, but

    they can voluntarily do so. This condition will be invested to accumulate interest

    or dividend. By the time a member retire, therefore he has a considerable amount

    of savings, with compounded dividend, which he can withdraw to provide for his

    financial needs.

    2.

    Any contributions to Provident Fund, Voluntary provident Fund (VPF) or savings

    made in Public Provident Fund (PPF Account) are eligible for income tax

    deduction under section 80C of Indian Income Tax Act.

    Life Insurance

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    A life insurance policy is a contract between an individual (termed as insured) & an insurance

    company (insurer) to pay the insured, or his nominated heirs, a specified sum of money on the

    happening of an event. The event could be the expiry of the

    Insurance policy or the insured before the expiry of the policy as per the terms of the policy.

    There are main variants of a life insurance policy:

    Whole Life Assurance Plans: These are low-cost insurance plan where the sum assured is

    payable on the death of the insured.

    Endowment Assurance Plans: Under these plans, the sum assured is pay-able on the

    maturity of the policy or in case of death of the insured individual before maturity of the

    policy.

    Term Assurance Plans: Under these plans, the sum assured is payable only on the death of

    the insured individual before expiry of the policy.

    Pension Plans: These plans provide for either immediate or deferred pension for life. The

    pension payments are made till the death of the annuitant unless has provision of

    guaranteed period.

    Any Life Insurance premiums (for one or more insurance policies) paid by the individual

    for himself/herself, his/her spouse or children are eligible under income tax deduction

    under section 80C of Indian Income Tax Act.

    Mutual Funds

    Mutual funds are investment companies that use the funds from investor from investor to invest

    in other companies or investment alternative. They have advantage of professional management,

    diversification, convenience & special services. Mutual funds come in various types, allowing

    you to choose those funds with objectives, which most closely match your personal investment

    objectives. Mutual fund schemes may be classified on the basis of its structure & its investment

    objective.

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    ELSS Equity Linked Saving Schemes: Any investment made in certain Mutual Funds called

    equity linked saving schemes qualifies for section 80C deduction. It is to be noted that not all

    mutual fund investments are eligible for this deduction

    Debentures/Bonds

    A Bond is a loan given by the buyer to the issue of the instrument. Companies, financial

    institutions, or even the government can issue bonds. Over & above the scheduled interest

    payments as & when applicable, the holder of a bond is entitled to receive the par value of the

    instrument at the specified maturity date. Bonds may be secured or unsecured.

    Bonds can be broadly classified into:

    Tax-Saving Bonds

    Regular Income Bonds

    TYPES OF INCOME TAX RETURN FILING:

    1.) E-Filing (Electronic file).

    2. Manually or Physical Filing.

    E-filing of Income Tax returns: The process of electronically filing income tax returns through

    the internet is known as e-filing.

    It is mandatory for companies and firms requiring statutory audit u/s 44AB to submit the

    income tax returns electronically from AY 2009-10.

    Any company/firm requiring statutory audit u/s 44AB return submitted without a e-filing

    receipt will not be accepted.

    E-filing is possible with or without digital signature.

    TYPES OF E-FILING:

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    Documents required in e-filing:

    Form no. 16 (for tax deducted by employers)

    Account statements of bank accounts

    Property details.

    Sale and purchase of investments/ assets

    Details of tax payments made

    PAN card number.

    Birth date.

    TAN number

    Bank account no.

    Bank detailsMICR code, type of a/c.

    Email id.

    Address details.

    Important Date for filing ITR:

    31stmarch For Tax Deposit.

    31stJuly for Filing Income Tax return.

    PROCESS OF E-FILING:

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    Steps Process For Filing Income tax return:

    Whether you go for E-filing Process or Manually filing income tax return. This link assists you

    in completing and submitting Your ITR.

    1) Go to the website http://www.incometaxindia.gov.in/

    2) Click the link e- file income tax return at the top left corner of the home page

    3) Select the correct formthere are two income tax forms for salaried individuals. ITR-1 is

    for those who derive their income from salary, pension or interest while ITR-2 is for

    income from capital gains, house property and other sources.

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    Those who wish to submit their tax returns manually may download the PDF formsexternal

    website that opens in a new window form here. These forms need to be printed, filled by hand

    and signed before submitting to your local income tax office.

    4)

    Use of return Preparation SoftwareThose citizens who wish to avail the e-filing system

    need to download the return preparation software-external website that opens in a new

    window for each ITR form. This software is an excel file that requires one to type in

    personal details as well as financial information from TDS certificates, bank statements,

    deductions made and interest statements.

    5.) Generating an XML fileAfter filling the details, check once for accuracy. After you are

    satisfied, click the generate button to create your tax return in XML format. Save this

    XML file on your computer.

    6.) RegisterThe next step requires you to register at the income tax websiteexternal

    website that opens in a new window. You registered Permanent Account Number (PAN

    card) has to be entered as your username.

    7.) Loginafter registering, enter your user id and password to login. Click on the relevant

    form on the left panel and select submit return.

    8.)

    Upload XMLbrowse to select the XML file, which you had generated and saved in

    step 3. Click on the upload button to upload the file.

    9.) Acknowledgementafter the file is successfully uploaded, acknowledgement details or

    the ITR-V form will be displayed. Take a printout of this acknowledgement for your

    records.

    Digital signatureif your income tax return was digitally signed, then no further paperwork or

    Visit to the income tax office is needed but if it was not digitally signed, in this case the ITR-V

    form should be filled and send to Income Tax office, Bangalore.

    You need to Print and fill up the verification part of the acknowledgement cum Verification form

    (ITR-V). This has to be signed and submitted to the local income tax office within 60 days to

    complete the e-filing process.

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    Additional assistanceIn case you require any more help in filing the paper copy of the return,

    please contact thepublic relations officerat your local income tax office. One may also phone

    the Aayakar Sampark Kendra (ASK) call centre at 124-2438000 or email at

    [email protected]

    WHO CAN USE WHICH ITR FORM:

    ITR-1: For Individual having income from Salary/pension/Family Pension and interest.

    ITR 2: To be used by individuals and HUFs having income from any source except business or

    profession. It is more comprehensive and seeks more detailed information by way of different

    schedules for salary, income from house property, capital gains and income from other sources.

    As regards the schedule for income from house property, it allows the taxpayer to fill in the

    details of up to two house properties. If there are more than two house properties, the details of

    remaining properties are to be attached on a separate sheet with the form.

    ITR-3: For individuals/HUFs being partners in firms and not carrying out business or profession

    under any proprietorship.

    ITR-4: For individuals &HUFs having income from a proprietary business or profession.

    ITR-5: For Firms, AOPs and BOIs

    ITR-6: For companies other than companies claiming exemption under section 11.

    ITR-7: For person including companies required to furnish return under section 139(4A) or

    139(4B) or 139(4C) or 139(4D).

    ITR-8:Return for fringe Benefits.

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    ADVANTAGE OF E-FILING.

    E-filing is easy, fast, and the most reliable and secure method.

    Fast Processing: The acknowledgment of ITR submission is fast and the refunds are

    processed faster by the ITD for E-Filed ITRs.

    More Accurate: E-Filing software with built-in validations and electronic connectivity

    to ITD are seamless and help minimize errors. Paper based filing with self calculations

    can be prone to error. Also, when any paper based form is transferred to electronic

    system, there is always a possibility of human error in data entry.

    No Time , place constraint:You can file anytime, anywhere. E-Filing is available 24

    hours a day, seven days a week, so taxpayers may always file at their own convenience. More Secure than Paper based filing:E-filing is safer than paper based filing. With

    paper based filing your confidential identity information is lying in files and can be

    passed from person to person in the CAs office or in ITDs office.

    You can easily access and use your data for future returns:Most of the paid E-filing

    software applications store your data in a secure manner and allow you to access it

    whenever you are ready to file subsequent returns.

    It is good for the environment: E-Filing is environment friendly. You just need to print

    no or at most one page instead of multiple copies of multiple pages that is required in

    case of paper based filing.

    DISADVANTAGE OF E-FILING:

    E-filing doesnt have many disadvantages but some time technological problems occur at the

    time of filing ITR online.

    Lack of control is another issue that certain individuals have with e-filing. Using an

    electronic technology that you may not thoroughly understand can be daunting and the

    idea of a paper-based tax return over which you have more control is more comfortable.

    Other than small provider fee, however, there arent many reason the average taxpayer

    wouldnt want to consider giving e-filing a try.

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    How SPA Capital Services Limited Files ITRs Of its Prospective Clients:

    SPA capital services ltd. Files approximately more than 18000 ITRs of its Prospective

    Clients all over India.

    The Work Process in Delhi-NCR is as follows:

    The Employees who are engage in this process are Divided at three locations

    Janakpuri (Head Office)

    Noida

    Gurgaon

    And the respective works are assign by these Way:

    Noida and Gurgaons employees With the help of Trainee Students

    Distributes Questionnaires form to their Clients (Different companies), now these trainee

    students Collect completely duly filled questionnaires forms and Form 16 of every Client

    and if any query arise from the client side, with the help of their mentor they solve it.

    If the Income of employees are less than 5 lakh, they filled ITRs Physically/Manually.

    Income more than 5 lakh, they send it to Janakpuri location for e-filing.

    Roll of janakpuris employees:

    1. Janakuris employees file ITRs electronically.

    2. With the help of Computax software, generates XML file of respective ITRs.

    3. Upload these xml files online on income tax department websites.

    4 .After successful upload, a Token number along with Acknowledgement generate.

    5. These Token number and Acknowledge are keeps for future benefits.

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    Note: People from outside Delhi send theirs form 16 and filled questionnaires via e- mail

    with the help of using Company link to get filled theirs ITRs and Janakpuris employees

    do it.

    Graphical Representation of ITRS filing in SPA Capital Services Limited.

    Graphical representation of Percentage of different ITRS filing at SPA Capital Services

    Limited.

    % of Physical filing and E-filing

    E-filing (80%)

    Physical filing (20%)

    Percenatge of different ITRs filing

    ITR 1 (85%)

    ITR 2 (10%)

    ITR 4 (5%)

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    Common mistakes people make while filing tax returns

    The most common notion among salaried employees is that since tax has already been

    deducted from their salary, there is no need to file their income tax returns. This is not at

    all true or legal. Even though tax has been deducted and there is no further liability to pay

    tax, an employee has to compulsorily file his / her income tax return. Form No. 16received from employer is not their income tax return.

    Employees do not include the interest that they receive on their savings bank account.

    The entire interest earned on your savings bank account is taxable.

    Omission of income received by a minor child. A minor child is not required to file a

    separate return of income. However, this income has to be included in the hands of either

    of the parents, although it might be a small amount of bank interest.

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    Chapter 5

    Finding and interpretation

    1. What will u prefer at the time of ITR filling?

    I nterpretation

    In this survey has taken from some group if people and they answer about the question that how

    much they like to fill their ITR. Mostly people like to fill their ITR by online process. Then some

    25% people like to fill physical filling .some of people dont bother about the way they prefer

    any present way to fill the ITR.

    e-filling39%

    physical filling25%

    any16%

    depends ontime20%

    Sales

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    2. Are u satisfied by the services of SPA capital?

    Interpretation

    In this some people who are using the SPA capital services or have used the spa capital services

    in past .mostly(21%) people are highly satisfied with the services provided by the SPA

    capital.(32%) people never think about the satisfaction about services they are using .but some

    people are not satisfied with their services.42% are satisfied but not highly.

    42%

    5%32%

    21%

    Salesyes no never think about this highly satisfied

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    3.Have you ever file your ITR from SPA capital?

    Interpretation

    SPA capital files ITR only for some time period of year. (77 %) of the people saysthat they are not using SPA capital services to file ITR. (11%) people say that they

    are using SPA capital services to file ITR.

    77%

    11%

    11%

    1%

    Sales

    no yes sometime mostly

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    FINDINGS

    Regarding the effectiveness of selling strategy income tax return of SPA following

    analysis could be done. The overall the selling strategy is effective but still there are

    some problems which can be solved thorough better performance and taking some

    corrective measures.

    Most of the clients are from the income group of Rs 3-5 Lakh which can be

    extended to other levels effectively.

    Many few people are there who are using the commodities broking services,

    merchant banking and financial planning etc. which shows a very poor result.

    About 70% clients are new i.e. they have joined SPA last year. This is a good

    indicator that people are now moving towards the financial services.

    The services that SPA offers to its clients are well suited to their needs. Only 55

    people are there who say that the services do not fulfill their requirements.

    The satisfaction level of SPAs clients is high which a good indicator is. This

    would help it to create further long term relationships with its clients.

    But still a very less number of clients are there who would continue with SPA.

    Most of them depend upon the circumstances or their financial needs. So SPA should

    work more to build long-term relations by introducing them with more customized

    services.

    Similarly, 90% clients are of the opinion that their recommendation to others will

    depend upon the latters requirement. The word-of-mouth marketing can help the

    company for sustainable growth. The existing clients should be so much influenced

    that they can help in bringing new clients.

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    The most important thing is that the company should diversify its services to

    satisfy its existing clients as well as the future clients. Many clients need that some

    more services should be added like Investment Banking, Portfolio Management etc.

    so that they can have one stop solution for all their financial needs.

    And also the awareness level among people about SPA is very low. The company

    should do effective promotional activities. It can use advertisement Medias (print and

    electronic).

    SPA lacks in customized services which has a direct impact on services offered

    and customers satisfaction.

    Clients need more commitment from the employees side and timely services.

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    Chapter 6

    Conclusion, suggestion and limitation

    Conclusion:

    From the study it can be concluded that-

    SPA Capital is a growing organization which has through its corporate clients, grown at aconsiderable pace, which is quite appreciable.

    One of the selling strategies adopted by SPA is assisting the corporate employees in their

    ITR filing. This has, for sure proven to be a successful strategy in building long-term

    relationship with their clients and thus grows in this competitive era.

    As Income Tax Return filing is a mandatory procedure for every citizen of India who is

    earning money from any source, most of the people approach to such type of companies

    who file their ITR at a nominal rate and thus saving their time, so this is a great

    opportunity for SPA and to boost its business level.

    There are some deficiencies in the working of SPA yet this can be removed by working

    on them and by proper handling of queries of clients.

    SPA is an emerging organization which helps the people to fulfill their almost every

    financial need at one stop.

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    It is serving to various corporate employees such as Wipro, TCS, Aricept Technologies

    etc. and generating a good amount of business.

    Limitations:

    Every study has its own advantages and disadvantages. No study is perfect as there is always a

    room for improvement.

    In this study though every effort has made to bring it into perfection and no stone is left

    unturned, there are still certain limitations, which need to be highlighted without which the study

    can become biased.

    Such limitations are:

    The data has been generated from the secondary source thus any error in the information

    would have got replicated in the report.

    Time constraint was another limitation. As no efficient research can be done in this short

    period of time.

    Also the information available was insufficient which has also been reflected in the

    report. The resources were also not much available.

    The biasness of the sample units may also cause the wrong results.

    Some of the information about the research sample is collected through their past record

    available with the company

    The results drawn from the sample has been applied to the population which may give

    incomplete response.

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    Suggestion

    If u are working person then you should go for e-filing

    If you want to file your ITR by yourself then you should go for physical filing

    SPA capital is taking care of all your personal information.

    SPA capital is very dedicated towards their clients

    SPA capital is a company that you can trust.

    SPA capital make sure that all entries of ITR filing send to Bombay

    headquarter

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    BIBLIOGRAPHY

    BOOKS:

    Tax Deduction and collection at source by SR Kharbanda

    Master guide to Income Tax Act by Taxmanns

    Taxation of salaried employed by Girish Ahuja and Ravi Gupta

    Taxation of capital Gains by Tarun Chaturvedi

    Capital Market in India by Rajesh Chkarbati

    WEBSITES:

    www.spacapital.com

    www.moneycontrol.com

    www.valueresearchonline.com

    www.incometaxindia.gov.in

    www.investopedia.com

    www.capitalmarket.com