site hub field training
TRANSCRIPT
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Site Hub
Lokesh Verma, Product Management Director
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Oracle Confidential 2
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not berelied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracles
products remains at the sole discretion of Oracle.
Safe Harbor
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries
Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
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Pains and Use CasesSome examples
Can your trucks
deliver your
merchandise toyour stores
without being
fined?
Can you install
new kitchen
equipment inexisting locations
with the required
power
requirements?
Are you putting
your customers at
risk by notknowing from
which farm
suppliers you get
your produce?
http://images.google.com/imgres?imgurl=http://lh3.ggpht.com/_BNcIboPE_0A/SBJRBAoQdGI/AAAAAAAACqE/78A6r5-qqk0/100_2879.JPG&imgrefurl=http://picasaweb.google.com/lh/photo/k_F9d2dojU7SEe42nlXxDQ&h=1066&w=1600&sz=17&hl=en&start=2&usg=__8bS6wF9XcbSCkNh656cUr89ni7c=&tbnid=LdBGG-lXQkDBzM:&tbnh=100&tbnw=150&prev=/images%3Fq%3DTomato%2BFarms%26gbv%3D2%26hl%3Denhttp://images.google.com/imgres?imgurl=http://www.fbmbakingmachines.com/images/Cervap-Compact-Face-inox.jpg&imgrefurl=http://www.fbmbakingmachines.com/&h=400&w=294&sz=19&hl=en&start=2&usg=___MNX4m5CkWMHQ_bBxD1AAgv2bRw=&tbnid=2SnFUDa297fceM:&tbnh=124&tbnw=91&prev=/images%3Fq%3DCommercial%2BOven%2Bequipment%26gbv%3D2%26hl%3Denhttp://images.google.com/imgres?imgurl=http://www.scssoft.com/convoy/18_wheels_convoy_shot.jpg&imgrefurl=http://www.softforall.com/Games/Action/18_Wheels_of_Steel_Convoy04010112.htm&h=480&w=640&sz=56&hl=en&start=36&usg=__nsyC5ksfsg-N8TA90yC1wA7YvnY=&tbnid=lUkf5vjEN6NEyM:&tbnh=103&tbnw=137&prev=/images%3Fq%3Dtruck%2Bin%2Bcities%26start%3D20%26gbv%3D2%26ndsp%3D20%26hl%3Den%26sa%3DN -
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Inconsistent Site Information
Site Information continuously Evolving Bad Site Data Quality, difficult to keep
under control
Inaccurate Site selection and market &
product placement Problems in identifying new revenue
opportunities, minimizing contractual andfinancial risk in Real EstateManagement
High Inventory and Logistics costs dueto inaccurate localization strategies
Cost and Project Over-runs Misdirected Service
Delays in site/store buildings/openings
Increased Data Quality and Integrationcost
As Companies Become GlobalManaging sites becomes more difficult over time
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What Our Prospects are Saying
Site Information is ALWAYS in many disparatesystems
Existing Store Master(s) are TYPICALLY custom
Old
Inflexible
Integration and Flexibility are larger issues than
Data Quality
Lots of spreadsheets and rekeying across
departments
Dates and Status MOST important (Construction,
Leases, etc.)
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The Oracle Site Hub EffectBusiness Benefits to the implementing Organizations
Consolidate/Federate Site information into one place Cleanse/Enrich Site data centrally
Share Site data as a single point of truth as a service
Consolidated Complete Accurate 360 view of all sites supporting key
decisions and business processes
Complete site lifecycle management from prospection, analysis,
selection, administration, assets, logistics and facilities management
Site data administration and integration costs reductions Increased agility and efficiency
BetterCustomer Service
Maintenance Costs Reduction
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Target IndustriesOrganizations with many sites or locations
Retail Corporate Real Estate
Telecommunications
Public Sector
Post Offices
Financials Retail Banking
Hospitality
Utility Companies Travel & Transportation
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries
Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
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Oracle Master Data Management
Solutions
The most complete MDM solution in the market today
BudgetingBudgeting
Data Governance
Oracle Fusion Middleware
AnalyticalMDM AppsAnalyticalMDM Apps
Operational MDM AppsOperational MDM AppsOperational
Systems
Analytical
Systems
C u s
t o m
e r
C u s
t o m
e r
S u p p l i e r
S u p p l i e r
OracleProduct Hub
OracleProduct Hub
F i n
a n c
i a l
F i n
a n c
i a l
Oracle / HyperionData Relationship
Management
Oracle / HyperionData Relationship
Management
OracleCustomer Hub
OracleCustomer Hub
EBSEBS
SiebelSiebel
SAPSAP
Custom AppsCustom Apps
ExternalApps
ExternalApps
DWDW
BI &DatamartsBI &Datamarts
PlanningPlanning
FinancialConsolidation
FinancialConsolidation
P r o
d u c
t
P r o
d u c
t
A n a
l y t i
c a
l
A n a
l y t i
c a
l
Application Integration Architecture
OracleSite HubOracle
Site Hub
S i t e
S i t e
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Oracle Site Hub Solution
LeverageLeverage
CleanseCleanse
Sh
ar
e
Sh
ar
e
Conso
lid
at
e
Conso
lid
at
e
MasterSiteData
MasterSiteData
EAMEAM
EBSEBS
SCMSCM
ProjectProject
OtherOther
UsersUsers
PlanningPlanning
PropertyProperty
ProcurementProcurement
Custom AppsCustom Apps
BIBI
Share with Applications & UsersConsolidate from Disparate Sources
Cleanse to Improve Accuracy
Leverage for Site Lifecycle ManagementMaster Trusted Site Data
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Aggregatedata in acentralizeddata model
Manually /
Bulk / ExcelLoad
High VolumeBatch & RealtimeIntegration
Consolidate Govern
Integration with
Google Maps
EBS Appls
Data Profiling
Maintain history
& audit trail
Security
Sites
Locations
Trade Areas
Clusters
Hierarchies
Classification
Attributes
Related DataEntities
Master Share
As a singlepoint of truth
360o view ofSites
Web Services
BusinessEvents
Cleanse
Geo-coding
StructuredSearch
DataValidation
Normalize,and enrichmaster data
DQM
Store
Lifecycle
Management
Oracle Site Hub Solution
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Site Hub: Business Process FlowsThe Authoritative Source for all Sites
*Utilize OWB/ODI
Analytics
Site Hub
Master SiteRecords
CentralizedData Storage
IntegrationServices
Data QualityManagement*
Store Lifecycle Management
SiteSelection
ConstructionManagement
StoreProcurement
LeaseAdmin.
FacilitiesManagement
Merchandising, Supply Chain, ChannelsMerchandise
PlanningMerchandise
Operations
WarehouseManagement
Transportation CRM
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What kinds of Information?Capturing site attributes of interest
Store
Status (Prospective, Open, Close)
Dates: New Construction, Remodel, LeaseFormat, Size, Age,
Locale Country, Weather,
Contacts Property Manager, Store Manager,
Competitor Distance from, # Parking Spaces, Size,
Hierarchies: Relationships
Clusters: Geographic Area
Trade Areas: Demographics & Psychographics
Documents Drawings, Site Submittal Package, Stored in Huband/or linked to a Document Repository,
Addresses Ship to, Ship from, Bill to, Receiving,
Suppliers Plant, Distribution Center, Grower,
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The Oracle Site Hub SolutionA competitive weapon for site driven business
Unique Sites Hub Product Architecture based on Open Standards
Predefined, state-of-the art and flexible(over time) data model
Out-of-the-box configurable End User andData Steward GUI
Web services, integration with Google Maps Full spectrum of site lifecycle management
functionalities: building & maintenance,leasing management, facilitiesmanagement, Assets management
Out of box integration with 3 Oracle
applications (Enterprise AssetManagement, Inventory & PropertyManagement) & with Oracle TradingCommunity Architecture
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Key Capabilities
Site Attachments &Associations
Site Search
Inventory, EAM, &
Property ManagerExtensible Attributes
Integration to GoogleMaps
Hierarchies & Clusters
Excel Import-ExportTrade Area Groups
Web ServicesSite Comparisons
TemplatesTCA Architecture
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Site SearchUtilize a parametric search using site attributes
Simple and Advanced Search
Easy search with site identification information
User defined searches on site attributes No need for custom UIs
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Extensible AttributesCreate & track unlimited number of site attributes
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Google MapsUtilize Google Maps to visualize sites & site-related
data
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Site Hub: Leveraging Excel
Cl if it i t Hi hi & Cl t
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Classify sites into Hierarchies & ClustersProvide relationship management between sites
Build hierarchical structure for sites
Sites may exist in multiple hierarchies Group sites with one or more characteristics into clusters for
driving business functions
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Site Hub: Integration with Enterprise Asset
Management
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Site Hub: Integration with Property Manager
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Assort sites into Trade Area GroupsAssociate related sites based on trading areas
Trade Area Group with up to five (5) Trade Areas in Admin Role
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Site ComparisonsCompare sites side-by-side
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries
Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
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Site Hub Deployment Options
Option #1 Site Hub and EBS are in One GlobalInstance
Option #2 E-Business Suite as a Spoke to Site Hub
Option #3 Site Hub only
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External AppsExternal Apps
SiebelSiebel
LegacyLegacy
SAPSAP
MM
II
DD
DD
LL
EE
WW
AA
RREE
Site Hub Deployment Options
Option #1 Site Hub and EBS are in One Global Instance
OracleOracleE-Business SuiteE-Business Suite
with embeddedwith embedded
Site HubSite Hub
R12.1
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PROs and CONs
Option #1 Site Hub and EBS are in One Global Instance
PROs Site Hub provides various integrations:
Integration with EAM, Property Manager and Inventory
Leverages Trading Community Architecture (CDH)
Future Site Hub integration with EBS applications
Single source of truth for the global database
CONs
Patches/Upgrades on EBS may impact Site Hub.
System must be sized accordingly to handle multiple work
processes (paths)
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External AppsExternal Apps
SiebelSiebel
LegacyLegacy
SAPSAP
MM
II
DD
DD
LL
EE
WW
AA
RREE
Site Hub Deployment Options
Option #2 E-Business Suite as a Spoke to Site Hub
OracleOracle
Site HubSite Hub
OracleOracle
E-BusinessE-Business
SuiteSuite
R12.1
R11.x or
R12.0 or
R12.1
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PROs and CONs
Option #2 E-Business Suite as a Spoke to Site Hub
PROs No constraints on Site Hub setup coming from the EBS
implementation.
Maximum freedom to define the master as needed.
Allows implementing organizations to migrate to the singleinstance model at their own pace, while still taking advantage ofa single source of site and customer reality.
Patches/Upgrades on Site Hub will not impact on eBS, and viceversa.
CONs The Site Hub setup is a separate/additional implementation.
Additional integration development and maintenance isrequired.
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External AppsExternal Apps
SiebelSiebel
LegacyLegacy
SAPSAP
MM
II
DD
DD
LL
EE
WW
AA
RREE
Site Hub Deployment Options
Option #3 Site Hub Only
OracleOracle
Site HubSite Hub
R12.1
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PROs and CONsOption #3 Site Hub Only
PROs Pure site data management solution, which can be the basis
for a new SOA compliant Enterprise Application Architecture
Allows implementing organizations to begin realizing the value ofE-Business Suite functionality, even before they have the E-Business Suite up and running
Allows implementing organizations to plug in pieces of the E-Business Suite at their own pace, or keep legacy systems livingon if migrating to the E-Business Suite is not an option
Provides an easy migration path to single global instance vision
CONs Spoke systems continue to live on
Continued costs (IT and personnel) associated with maintainingdisparate systems, with different technologies and platforms
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries
Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
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Frequently Asked Questions
How does Site Hub integrate with rest of EBS?
What applications share/use the Site Data?
How does it integrate with other Hubs (CDH/PIM)?
Integration with 3rd party applications?
I use a non-Google application for geo-coding and map viewing. How can I use it with Site Hub?
I have a custom address validation tool. How do I use it in conjunction with Site Hub?
Can I integrate Site Hub with Stellant / AutoVue?
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries
Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries
Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
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Case Study Model A Large National Postal Services company is going through restructuring. The Govt. has decided to
privatize the sector and this company needs to compete with the private vendors. Today, theyprovide mail delivery to private residents and by law, they are required to serve the complete privateresident market. They also serve the mail delivery for corporate market, which may become optional
in the future. They serve about 6 million homes in the country. In addition, they can deliver junk oradvertisement mails to only those households who approve it. Mail is delivered via 277 distributioncenters. Each distribution center typically handles about 50 routes. Each distribution center hasabout 15 to 20 mail delivery persons who handle 3 to 4 routes. A route typically covers one zipcode, but can go across zip codes. A mail man stops at about 200 mail stops (in a single route)and delivers mails to one or many mail boxes per mail stop. Today, the relation between mail box,mail stop, and route is the same for the whole week (or even months), but going forward, this co.would like the ability to define the routes differently based on the day of the week e.g. on Saturday,they would only like to serve fewer customer who pay a premium for it or they would like to servethe residential market only 3 days of the week. They also use a route optimization system that
optimizes the routes every quarter. They would like to model the mail boxes/stops/routes in thesystem; they also want to model the residents in the system and create associations. Theseassociations should change when a resident moves or goes on vacation.
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries
Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
Posten Norge: Value Chain
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Posten Norge: Value Chain
Letter and Parcel goods flow must be integrated, industrialized and precise.
Highly complex operation with daily collections at 35,000 locations and
delivery to 1.9 million locations
Specified deadlines must be reached regardless of volume.
Inbound
logistics
Inward
SortingOutbound transportation
Outward
sortingTransportation Sequencing Distribution
SH plays here
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Posten Pareto Project
Scope
Complete register for Mailboxes,Stops and Routes within Norway
Map around 6 million sites, linkingall mail recipients to them
Objectives Optimize routes and postal delivery
logistics
Reduce Postal Delivery Time/Costs Reduce administrative costs and
comply with regulations
Increasing efficiency and overallagility
Reduce IT Costs
Control and Improve Data Quality in
a complex IT Environment
Posten Norge Entities
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Posten Norge EntitiesMapping to Site Hub (and CDH)
Pareto Entity CDH/SH Entity Comments
Route Hierarchy (SH) Collection of Stops.
Stop Site (SH) Collection of mail boxes. Stops are part of 1 or moreroutes.
Mailbox Site (SH) Use of Purpose to model its structure. Mail boxes,stops, and Routes have different sets of attributes
Address Location (CDH and SH) Associated to Post Offices, Stops, and Mailboxes.
Mail Recipient Party (CDH) Related to Address (and therefore to Postcode,District and Post Office) and to Mailbox.
Posten Norge Entities
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Posten Norge Entities
Route
Mailbox
Stop N ... M
N
...M
Room
1 ... N
RoomRoomBP
N ... M
Customer Hub (CDH)
Site Hub (SH)
AddressMail Recipient N M
Party Site1 ... N
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Posten Norge EntitiesRoutes and Stops modeling with hierarchies
S1S1
S2S2
S3S3
S4S4
BreakpointBreakpoint
MBX 1MBX 1
MBX 2MBX 2
Mail Recipient 2Mail Recipient 2
Mail Recipient 1Mail Recipient 1
RouteRoute#1#1
Mail Recipient 3Mail Recipient 3
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The Deal
Products: Customer Hub (CDH), Site Hub
(SH) Deal value: 1,525K USD
Deal closed: Feb 2009
Competitors: Custom Built Solution basedon .Net
Why Oracle: Trusted Provider and Advisor, and strong local
relationship with Posten
Strong sales account management
Strong support provided both by Site HubDevelopment and by the EMEA MDM SC Team,plus local knowledge and resources from Oracle
Consulting Product completeness, flexibility and fit to PostenRequirements
Strong commitment from Development to partnerwith Posten on this project - SIP
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries
Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
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Whats coming Next
Focus on Key Areas
Retail
Corporate Real Estate
Public Sector
Telco
Site Hub V2
Partner Solution
Site Optimization
Site Selection & Market Planning
Site Hub V2
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Site Hub V2
12.1.2 Advanced Hierarchy Management with UDA support
Web 2.0 UI with drag and drophttp://www-apps.us.oracle.com:1100/~jijiao/MyHierarchy/MyHierarchyUI.html#
Comprehensive set of Web services
Bulk Import Interface
Support for user entered geo codes
Automatic Site Numbering
12.1.3
Roles Based Security
Date Effectivity for attributes/hierarchy
Integrated Workplace Management Enhanced integration with projects, EAM, and
Property Manager Change Management / Workflow / Approvals
Integration with Document Management
DQM
48
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
Partner Update
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Partner Update
Tango Management Consulting
Based in US, formed by Bearing Points Real Estate Solution team Recommended by our Retail Sales Reps
Co-development Partnership
Preferred Implementation Partnership
May partner with them for Site Selection and Market Planning
Modules Johnston & Mclamb
Site Optimization Solution on top of Site Hub
http://analysis.johnstonmclamb.com/sitehub_training/#
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Agenda
Day 1
Business Issues, Site Hub Benefits and Target Industries Functional Overview
Implementation / Integration Considerations
FAQ / Q & A
Demo
Case Study
Day 2
Review Case
Whats coming next
Partner Update
Important Resources
Important Resources
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Important Resources
People
Product Management: Lokesh Verma
AGSS Solution Architect: Nitin Katare
Site Hub Trainings R12.1 Readiness Training
User Guide
Site Hub Home Page
Site Hub Professional Community Page
Site Hub Mail list [email protected]
52
Q ti & A
http://ouweb.us.oracle.com/ebus/r12_1_mdm.htmlhttp://download.oracle.com/docs/cd/B53825_02/current/acrobat/121rrsug.ziphttps://kix.oraclecorp.com/KIX/display.php?articleId=141819http://my.oracle.com/portal/page/myo/North%20America%20Sales%20and%20Consulting%20Website/NAKAComms/NAApps/GXTEMPLATE3COLNOTABS1964201828313040/Site%20Hubhttp://my.oracle.com/portal/page/myo/North%20America%20Sales%20and%20Consulting%20Website/NAKAComms/NAApps/GXTEMPLATE3COLNOTABS1964201828313040/Site%20Hubhttps://kix.oraclecorp.com/KIX/display.php?articleId=141819http://download.oracle.com/docs/cd/B53825_02/current/acrobat/121rrsug.ziphttp://ouweb.us.oracle.com/ebus/r12_1_mdm.html -
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Questions & Answers
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