Site License Advisory Team

Sept 30, 2013 meeting

Agenda

1. Microsoft MAP Tool (Rich Seymore from Microsoft)2. MDOP Discussion3. Microsoft Select Software Assurance Renewals4. Renewals:

1. SAS2. MATLAB3. JMP4. SigmaPlot

5. OCIO Support Articles6. Gartner for IT Professionals7. Red Hat Support Experiences8. Creative Software9. Secunia 7

Microsoft MAP tool

• The Microsoft Assessment and Planning Toolkit (MAP) is a planning and assessment tool for desktop, server and cloud migrations.– http://technet.microsoft.com/en-us/library/bb9775

56.aspx• Provides complete (agentless) inventory of:

– Windows OS, Office, Win Servers, Exchange, Sharepoint, Lync, SCCM, SCEP, SQL, VMWare (vSphere, vCenter, ESX, Server),Oracle, Sybase, selected Linux distributions, et al.

• Evaluates hardware against system req’s

From the FAQ on the Microsoft site.Q: Does the MAP Toolkit send any data about my environment to Microsoft?A: By default, no data about your environment is uploaded to Microsoft or anyone else by the MAP Toolkit.  Previous versions of the tool do have a capability to download updated content and device driver compatibility information from Microsoft, however this is an optional feature and can be disabled on the first page of the Setup wizard or from the Tools -> Options menu within those versions of the product itself. The only data that Microsoft receives when someone updates their device compatibility information is the IP address of the computer (or intervening firewall) that requested the updates, along with standard HTTP header information, such as the user agent string, etc.Additionally, you may choose to share certain information with Microsoft to aid in the improvement of MAP Toolkit features, via the Customer Experience Improvement Program. The Customer Experience Improvement Program (“CEIP”) collects basic information about your hardware configuration and how you use our software and services in order to identify trends and usage patterns. CEIP also collects the type and number of errors you encounter, software and hardware performance, and the speed of services. We will not collect your name, address, or other contact information.The privacy policy for the MAP Toolkit is available here: http://technet.microsoft.com/en-us/library/ee216481.aspx    

Microsoft Desktop Optimization Pack (MDOP)

MDOP Components• Application Virtualization (App-V)

– Allows virtualization and central management of services and applications

• Microsoft User Experience Virtualization (UE-V)– Delivers a user's personal Windows experience across many devices

• Microsoft Enterprise Desktop Virtualization (MED-V)– Uses Microsoft Virtual PC to provide an enterprise solution for desktop

virtualization• Advanced Group Policy Management (AGPM)

– Extends the Group Policy Management Console to provide change control and management for Group Policy Objects

• Microsoft BitLocker Administration and Monitoring (MBAM)– Key recovery, compliance monitoring and reporting, and deployment for

BitLocker• Diagnostics and Recovery Toolkit (DaRT)

– Diagnoses and repairs systems that have issues starting or other issues

Software Assurance Renewals

• If you have products under SA, there is a renewal window for that SA– Between June 1 and Sept. 30, 2013– All Select ordering issues are now resolved with

the reseller• If you don’t renew, you will have to purchase

it new, which is more expensive.– Contact Insight to renew SA:

The Insight IUC TeamPhone: 1-800-805-3119

Email: IUCPG@insight.comFax: 1-480-760-7644

Recent Renewals - Complete

• MATLAB– Renewed 8/22/13; Old codes hard fail 9/30– Added 4 toolboxes:

• MATLAB Coder• SimPower Systems• Communication System Toolbox• RF Toolbox

– If you still need codes, request them today via Self Service

Completed Renewals II

• SAS– Renewals began 9/1 with new codes (already

received; current codes warn on 9/30, hard fail 12/31/13

• Renewing SAS 9.1.3, SAS 9.2, SAS 9.3, and SAS 9.4

• SAS 9.4 is in testing (64-bit only)

– Distribution Update• OCIO is intending to provide the software on a

USB key to individuals having difficulty with the download via the Buckeye Bar

Upcoming Renewals

• JMP– Expiration: Nov. 30– Warnings start: Jan. 15– Codes Hard Fail: March 1

• SigmaPlot– Codes Fail: approx. Dec. 4

• Maple– Expiration Dec. 17 (no codes to replace)

Updating the ITSD Knowledgebase

• SLS is reviewing and updating all articles in the KB to help both agents and end-users resolve issues.

• Updated articles so far on:– Nvivo– Minitab– SPSS– MATLAB– SAS

• The aim is to provide installation, activation, and error resolution information for all common issues we encounter

Gartner for Technical Professionals (GTP)

• Subset of Gartner research; access to information on Gartner technology webinars, podcasts, event info; technical level of research documentation (i.e. How To, Framework); can obtain a 60 minute conference call with Gartner analysts (named account users only)

• Available only to university IT staff in IT roles (not available to OSU Med Center or OARnet)

• Can obtain a GTP account by reaching out to Tracey Richardson, richardson.408@osu.edu, or Tyler Denboer, tyler.denboer@gartner.com.

Gartner for Technical Professionals (GTP)

• Scheduling On Boarding Sessions with Gartner (done via Webex) for October 3, 14, and 16 at 10am and 2pm all days

• Email Jenny Culp, culp.42@osu.edu, to get scheduled for one of these on boarding sessions

• If you cannot make it to any of these on boarding sessions but would still like to have on boarding, reach out to Tyler Denboer at Gartner to schedule one

Red Hat Support

• We are interested in your experiences of their support– If you have used their support, how has it

been?– If you have a contract for support, what have

your experiences been with that contract?

Creative Software

• OSU provided two representatives at MHEC’s Creative Software RFP review in Chicago two weeks ago.– RFP results to be announced end of October

• Adobe Creative Cloud Purchases– Departments who need Adobe may purchase

through WiredOut at this time– Adobe no longer offers perpetual licensing,

concurrent licensing, or virtualization• IUC is preparing to work with Adobe as well

– Aim is to resolve classroom use issues

Secunia 7

• Secunia 7 is available

• Everyone must upgrade at the same time– If we did the upgrade this month, would

people be ready?– If we did it in November, would that be too

late for folks?

Questions/Comments

• Next meeting October 31, 2013, 10 AM, 580 Baker Systems– There is no December meeting, but by January

we will no longer have use of BSE 580. Does anyone have a room we can use?

• Mike Dangler will be out of the office from Oct. 15th (at the latest) for at least 3 weeks– Mike Emanuele (emanuele.2) will be his backup

during that time– Please continue to submit requests through self-

service or software@osu.edu