skeptical about authority? go at it alone? scshrm... · 2019. 10. 10. · 21st century leadership...
TRANSCRIPT
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SKEPTICAL ABOUT AUTHORITY?
TEND TO SEE THE GLASS HALF EMPTY?
GO AT IT ALONE?
GEN XERS 1961-1981
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ARE YOU A RULE FOLLOWER?
OUT OF TOUCH?
ARE YOU LOYAL AND SELF-SACRIFICING?
BABY BOOMERS 1946-1964
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ENTITLED?
LAZY?
LOVE TECHNOLOGY?
MILLENNIALS 1980-2001
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Generation Y vs Millennials
Strauss & HoweHarvard
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THE MAKING OF A GENERATION
● Technology Changes
● Common Age Location in History
● Identity Cycle
● Common Beliefs and Behaviors
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WHAT IS A LEADER?
▪Vision
▪Motivation
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Generation Y and Millennial are interchangeable?
False!
Quiz
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Technology only impacts us on a sociological level?
False!
Quiz
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Millennials are not able to buy houses because they spend too much on avocado
toast?
True, Washington Post
Quiz
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Baby Boomer
Bob
● Take the complete
day on/off
Millennial
Jeff
● Work/Life =
Same● Notifies team via
Generation X
Jill
The Generation Responses
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21ST CENTURY LEADERSHIP
ALIGNMENT
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● Decrease Output
● Push for More Authority
● Go into survival (9-5) mode
● Become Resistant
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EXPECTATION SETTING AREAS
Work/Life Balance
Work Ethic
Culture
Communication Protocol
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Entitled Employees
1.Have you ever felt your skills weren’t good
enough for the task?
2.Tell me the last time you made a mistake?
3.What is your expectation of your career
progression working here?
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Quality Control
Checklist protocol
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WORK/LIFE FLEXIBILITY
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Checklist protocols are used to improve company morale?
False!
Quiz
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To screen for entitlement, ask questions about the past work consistency?
False!, mistakes
Quiz
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It is illegal to take pictures in airport bathrooms?
False, only if people are involved
Quiz
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21ST CENTURY LEADERSHIP
ALIGNMENT CULTURE
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Vertical to Horizontal
Engagement
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VALUES AND BELIEFS
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Thomas Pettigrew PhD.Research Professor
Social Psychology
UC Santa Cruz
Solving Intergroup Conflict
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EMOTIONAL CONNECTION
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ALL PORT CONDITIONS
Equal Status Common Goals
Intergroup Cooperation
Institutional Support
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Volunteering
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PROJECT ROI
● 20% ↑ MORALE● 7.5% ↑ ENGAGEMENT● 13% ↑ PRODUCTIVITY● 50% ↓ TURNOVER
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Water Cooler Chats
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Requires
Reverse
Mentorship
For Executives
JACK WELCHCEOGeneral Electric
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Volunteering time off can help indirectly improve team morale?
True!
Quiz
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Entitlement solely comes from Millennials?
False!
Quiz
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Adam Equity’s solely focuses on demographic inclusion?
False!, Fairness
Quiz
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The office water cooler is the place where adults can act like high schoolers?
True
Quiz
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21ST CENTURY LEADERSHIP
ALIGNMENT CULTURE
PERSONAL DEVELOPMENT
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HaveDoBe
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THE WALL
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Preliminary
Action PhaseReinforcement
“The ability to act in adverse circumstances”
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CONFIDENCE
“The feeling or belief that one can rely on someone or something; firm trust”
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WHERE DO YOU FIND ASSOCIATIONS?
▪ Biographies▪ People Who Have Done It
▪ Mental Rehearsal
▪ Mentoring
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4
3
Establish
Influence?
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PURPOSE
“Pertains to the significance of living or existence in general”
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YOUR WHY...5 WHYS DEEP
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103
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“Purpose is truly the secret sauce between financial success,
business longevity, and‘doing good’ in society.”
- Marc Benioff, CEO Salesforce
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Confidence is the emotional weight of physical experiences?
False!
Quiz
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The Wall increasing in size from the interpretation of past events?
True!
Quiz
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You can get buy-in from coworkers discovering their purpose?
True
Quiz
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Millennials enjoy playing with outlets?
True
Quiz
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21ST CENTURY LEADERSHIP
ALIGNMENT CULTURE
PERSONAL DEVELOPMENT
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https://jeffjbutler.com/survey