Skill Matrix By- Md. Mazharul Islam, CSCA

Definition

A Skills Matrix is one of the most simple, but highly effective, tools available to assess training needs.

It is easily reviewed and updated, and presents the skills of team members in a single chart.

Definition- “A Skills Matrix is a table that clearly shows the skills held by individuals in a team, and the skills gaps within a team.”

Features

It is a simple visual tool to aid in the management, control & monitoring of skill levels.

It displays all tasks & skills required to work in an area or team.

It displays all current team members.

For each team member it displays current competency/ability levels for each task.

It is a simple tool to aid resource planning.

Advantages of a Skill matrix

Review the skills and competences required for roles within the team.

Assess training needs

Identify gaps in skills within the team

Build commitment to the development of new skills.

What is its use?

It highlights training needs for the most important resource i.e. employees.

To monitor & control training effectiveness.

To increase flexibility by allowing people to master a broad range of skills.

To increase the effectiveness of an area and the entire business.

To match the demands of the business.

Key steps

3. Assess the requirement for on-the-job training.

2. Review and code standards of performance.

1. Identify the job roles in your team.

Jony

Islam

Topu

Samanta

Khadiza

Aziz

Who Should Own the Skills Matrix?

Team Leader: This should visualize the information relevant to their own team.

Cell Leader: This should visualize the information relevant to the cells under their control.

Manager: This should visualize the information relevant to their areas of responsibility.

Head of Business: This should visualize the information relevant to their areas of responsibility.

My Case

Position- Intern

Job purpose-

To provide administrative, clerical, secretarial and general support as required and to undertake reception and similar duties ensuring that the requirements of visitors are met. To assist with day-to-day financial inputting.

Responsible to: Department Head of ADC and the Course/Conference Admin Officer on a daily basis.

Accountabilities

To provide reception services including answering telephone enquiries.

To assist with the day-to-day running.

To maintain appropriate databases.

To deal with all incoming post and to file correspondence and other papers.

To carry out general clerical and administrative work, including photocopying and assisting with reproduction/despatch of papers for a variety of meetings, and support to other officers of the Regional Assembly as required.

Competencies

Behavioral competencies-

1. Friendly and tactful

2. Sensitive to others

3. Shows initiative

4. Motivated

5. Flexible

6. Methodical

Technical competencies-

1. Ability to progress many clerical tasks at the same time and to work to tight deadlines

2. Co-operative, flexible approach and willingness to work within a team environment

3. High standard of accuracy

4. Good communication skills (both written and oral)

5. Basic numerical ability

6. Good typing skills

Competencies

Skill Matrix Format

Mazhar

Khadiza

Ela

Istiak

Nishat

Ashik

Asif

Up keep of a Skills Matrix

Is should be handwritten!!!

Having a computer generated standard format is fine.

What if someone does not do a job for a while, do they keep the same skill level?

Their Skill Level should be frozen, pending an assessment of the skill in question.

The skills matrix should indicate that the person needs to be assessed beside the skill in question.

A date should be agreed with the employee when they are going to be reassessed.

After the assessment, the skills matrix should be updated.