skills for leadership: building a mindset of innovation sally schmall, msw, sphr president, academy...
TRANSCRIPT
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Skills For Leadership: Building a Mindset of Innovation
Sally Schmall, MSW, SPHR
President, Academy Coaching www.AcademyCoaching.com
On behalf of the Alumni Association of the University of Michigan
www.umalumni.com
.
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. The Future Is Uncertain
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2009 Center for Creative Leadership
Innovative Approach
to Leadership
Leadership for
Innovation
Innovation Leadership
Innovation Leadership
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Innovation Leadership
Innovative Approach
• How can you think differently about your position and the challenges you face?
• Move from “one right answer” to multiple possibilities
Leadership For Innovation
• How can you help others think differently about old problems?
• Ask what if?
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6 Innovative Thinking Skills
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6 Innovative Thinking Skills
• Paying Attention• Personalizing• Imaging• Curiosity• Collaborative exploration• Crafting
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Experiment With Innovation
• Three ways to begin:1) Reframe the challenge
2) Focus on the customer experience
3) Create a prototype solution
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Ask powerful questions.
Challenge Assumptions.
Seek multiple perspectives.
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Focus on the Customer Experience
Focus on the Customer Experience
• http://www.bing.com/videos/search?q=swiffer+picture+with+mort+and+old+lady&qs=n&form=QBVR&pq=swiffer+picture+with+mort+and+old+lady&sc=0-42&sp=-1&sk=#view=detail&mid=DA9426FF9744672C629BDA9426FF9744672C629B
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Practice Rapid Prototyping
• Ask what works?• What doesn’t work?• Lessons learned?
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Organizational Innovation Requires:
• Encouragement
• Sufficient Resources
• Realistic Workload
• Challenging Work
• Collaboration
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Assessing Organizational Innovation