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Skills Support for Redundancy Black Country

Training Catalogue

Black Country Skills Support for Redundancy Training Catalogue V4 29052018

About Skills Support for Redundancy Skills Support for Redundancy (SSR) is an EU-funded initiative designed solely to support individuals affected by redundancy. SSR provides free training courses for employees facing redundancy or to those that are redundant to help them gain new skills and rebuild their careers. To be eligible for this support1, individuals must:

Be aged 18 or over Live in the Black Country have been made redundant within the past six months or, be at risk of redundancy or have received notice of redundancy.

Irrespective of whether an individual is / has been made redundant from a large business, a small and medium sized enterprise (SME), from the public sector or a registered charity, the focus is on ensuring those affected by redundancy remain economically active through ensuring they have the necessary support to re-enter and stay in work. Further, SSR can also support those taking voluntary redundancy. SSR works in close partnership with Department for Work and Pensions (DWP) and Job Centre Plus (JCP) to ensure comprehensive, timely and effective support is giving to those affected by redundancy in a simple manner. Where SSR cannot cater for a specific training need, DWP may be able to source discretionary funding for it instead. Provision of SSR support is within the pre-redundancy or closure period, where an employer is willing to allow current employees at risk of redundancy to access this support to help them re-enter employment quickly. About the SSR Training Catalogue This document sets out the current suite of SSR provision, managed by Calderdale College. Four sub-contractors currently deliver SSR provision across the Black Country:

CPC Training Consultants Ltd*

Essential Site Skills Ltd

Gecko Programmes Limited

Walsall College* Some of these sub-contractors, marked with an *, also offer apprenticeships that provide further progressions for individuals that participate in SSR. All SSR sub-contractors also provide further in-work training and development opportunities for employed individuals through the Skills Support for the Workforce (SSW) programme. The Training Catalogue is updated regularly in light of rising demand for SSR provision. Contact details for SSR providers are at the back of this document. Further tailoring of all courses listed in this catalogue is possible through direct liaison with the relevant sub-contractor to ensure a rapid response and a swift return to work for those affected by, or under the threat of, redundancy. Any queries on this document, including other support required that is needed, should be directed to [email protected]

1 Those wishing to access SSR will need to show evidence from their employer stating that they have been made redundant, are being made redundant or that their role is at risk of being made redundant. This is for auditing and quality control purposes set out by the Education and Skills Funding Agency.

mailto:[email protected]


SSR FOCUS: Information, Advice and Guidance (IAG)

Course Title Duration Regulated or Un-regulated Qualification

Learning Style Brief details of intervention and progression routes

Delivered by

Preparation for work

7 – 12 hours Non Regulated Face to Face / Classroom / Workshop Sessions

Employability Skills Work Shop(s) C.V. Interview Techniques, Application Forms and cover letters, Job-Search including registration on and the use of on-line portals.


Career Changer2

7-12 Hours Non-Regulated

Face to Face / Classroom / Workshop Sessions on line 1-1 support & mentoring

Skills, qualification & experience review Transferable skills mapping exercise Personalised career profile Digital Confidence Digital CV Building Preparation for career change

Walsall College

2 Please note that Career Changer requires a minimum of 10 participants to be viable


SSR FOCUS: Employability


Learning Style Brief details of intervention Delivered by

Employability Certificate Level 1 Awarding body -Highfield HABC

5 Days Regulated L1 Face to Face / Classroom

For those seeking employment - Job search, Interviews, team work, leadership, managing money, how to claim JSA

CPC Training Consultants Ltd

Pearson English for Speakers of Other Languages – Entry Level 1, Entry Level 2 and Entry Level 3.

2 days a week for 8 weeks for each unit i.e. Reading, Writing, Speaking & Listening

Regulated Face to Face / Classroom

Supporting learners whose first language is not English, helping them gain the communication skills needed to progress in the workplace, education and beyond.


OCN West Midlands Level 2 Certificate in Developing Skills for Employment

3 days a week for 3 weeks


You will have the opportunity to gain practical skills that are useful in the workplace such as: • communication skills; • practical activity skills; • customer service skills; • health and safety awareness skills


OCN West Midlands L2 Award in Employability

2 days a week for 2 weeks


You will have the opportunity to learn how to apply for a job, write an effective CV and improve your interview skills.


Employability Skills

7 to 12 hours ad hoc

Non-Regulated 1-2-1 You will be coached on a 1-2-1 basis with a Personal Tutor who will take you through Job Search skills, CV writing and interview skills.



Work Trial 3 full days in a local organisation

Non regulated A work trial is useful if you wish to move into a different area of employment than the ones you have been in before. By the end of the work trial you will be able to identify if this new sector is an area in which you can seek and secure employment.


Work Placement 3 weeks in a local organisation

Non regulated Considering a voluntary work placement provides many benefits, giving you skills and experience that will allow you to stand out to potential employers as well as helping you choose the right sector to work in.



SSR FOCUS: Core Skills



Emergency First Aid at Work Highfield HABC

1 day Regulated L3 Face to Face / Classroom / Practical

For those seeking a basic First Aid qualification in addition to other experiences, to help make them attractive to employers


Become a First Aider Highfield HABC

3 days Regulated L3 Face to Face / Classroom/Practical

For those wishing to increase their attraction to potential employers by become the licenced first aider


Health & Safety L1 Highfield HABC

1 Day Regulated L1 Face to Face / Classroom

For those seeking the latest H&S knowledge at the first level


BTEC L2 Certificate in Principles of Business Administration / Edexcel (PE) / QCF

4 days Regulated L2

Multiple styles depending on group size: 1-2-1, distance learning or classroom-based

Any person wishing to enhance their work skills from communication, work processes, business ethics and delivery of service. This can be used for multiple sectors requiring clerical employment


Manual Handling 1 day Non-regulated Level 2

Classroom / tested

Used a progression after warehousing into relevant role as a certificated tested course giving both a theoretical and practical aspect to working safely.


Food Safety 1 day Non-regulated Level 2

Classroom / tested

Used as progression from customer service / hospitality warehousing / retail. This is a trusted one-day course focusing on storing and preparing food ready for consumption.


Aim Awards L2 Customer Service Award

1 day a week for 4 weeks

Regulated Blended/(part distance/classroom/workshop)

Designed for people working in, or wishing to work in, customer service related roles. Provides the underpinning knowledge and understanding required for learners to be able to start to perform in a customer service role effectively



BTEC L2 Principles of Marketing Certificate – 1 unit

2 consecutive days


Learners who work in, or want to work in digital marketing or for those who run their own business. Understand the principles of marketing theory and principles of digital marketing


BTEC L2 Principles of Marketing Certificate – 2 units



Learners who work in, or want to work in digital marketing or for those who run their own business. Understand the principles of marketing theory and principles of digital marketing


Finance for non-financial managers

1 day Non-regulated Workshop based Learners who want to better their understanding of finance and key financial management techniques to drive business growth.



SSR FOCUS: Sector-specific Skills



Forklift Truck Licence. ITSSAR

5 days for a Novice or 1 -2 days for a refresher/ Conversion

Non-regulated L2 Face to Face / Workshop Session

For individuals seeking work driving a forklift truck – Warehouse, manufacturing, Construction sites etc. FLT Licence will be gained


Drivers CPC 5 days for 5 modules of Drivers CPC

Non- regulated L2 Face to Face / Classroom

For those with either a Passenger or Goods vehicle driving licence. It is European legislation that all commercial drivers hold the periodic drivers CPC every 5 years


Certificate in Warehousing Awarding body – Highfield HABC

10 days Regulated L2 Face to Face / Classroom

For those seeking employment in Manufacturing, Retail and logistics


Certificate in Infection Prevention & Control

4 days Regulated L2 Face to Face/Classroom/Workshop

For those seeking employment, knowledge & certification regarding thorough cleaning, prevention of infection & control in Schools, prisons, health care, hospitals & hotels


BTEC L2 Certificate in Contact Centre Operations / Edexcel (PE) / QCF

4 days Regulated L2

Multiple styles depending on group size: 1-2-1, distance or classroom

Any person wishing to work in a contact environment in multiple industries including reception, front of house, customer service and call centre.


BTEC L1 Certificate in Construction / Edexcel (PE)

5 days Regulated L1

Multiple styles depending on group size: 1-2-1, distance or classroom

To complete the mandatory health and safety qualification and gain a green CSCS card for access to construction site employment.



ProQual Level 1 Award in Health and Safety in a Construction Environment

1 day Non-regulated L1

Classroom / tested To complete the health and safety award in construction required before applying for the CSCS card.


BTEC L2 Certificate in Hospitality / Edexcel (PE) / QCF

6 days Regulated L2 Multiple styles depending on group size: 1-2-1/ distance/classroom (Preferable)

Any person wishing to enhance their CV for employment roles in hotels, bars, restaurants of general vacancies for customer service.


Aim Awards Retail Knowledge Certificate L2 Units


Regulated Blended: Part distance/classroom/ Workshop-based

Suitable for those new to an existing retail business or those who run their own business and are setting up a retail function. Gives learners the opportunity to understand the key principles of a retail business including customer service



The following construction-related courses are available also but require a minimum group size of 12 individuals signed up to

participate before delivery can commence:



CITB Site Supervisors’ Safety Training Scheme (SSSTS)

2 days Un-regulated Classroom

This two-day course is intended for those who have, or are about to acquire, supervisory responsibilities. It provides supervisors with an understanding of health, safety, welfare and environmental issues, as well as their legal responsibilities relevant to their work activities.


CITB Site Supervisors’ Safety Training Scheme (SSSTS) *REFRESHER

1 day Un-regulated Classroom

For delegates who have previously passed the two-day (SSSTS) course and can provide proof of successful attendance. It aims to bring health and safety knowledge up to date, as well as giving a thorough overview of the legislative changes and their impact in the workplace.


CITB Site Management Safety Training Scheme (SMSTS)


This 5-day course is designed for site managers, agents and persons who are, or are about to be, responsible for planning, organising, monitoring, controlling and administering groups of staff which covers all relevant legislation and other aspects which affect safe working in the building, construction and civil engineering industries.


CITB Site Management Safety Training Scheme (SMSTS) *REFRESHER


(SMSTS-R) course is for delegates who have previously passed the full Site Management Safety Training Scheme (SMSTS) course or subsequent refresher course, and can provide proof of attendance. It aims to bring health and safety and legislation knowledge up to date.



SSR FOCUS: Leadership and Management



Business Start Up 5 Days Non-regulated Classroom/face to face

For those seeking to start their own business enterprise. Demystifying and simplifying the legal requirements; Registering a business, Corporation tax, Rent, Rates and utilities, Being a Director, Shares, Dividends, Business banking, Business planning, Keeping financial track of your business


BTEC L2 Principles of Team Leading Award – 1 unit

2 consecutive days

Regulated Blended/(part distance/classroom/ workshop)

Designed for current, new or aspiring team leaders. Develop team leading skills and techniques to prepare for progression into a management role. Understand the role of the team leader and principles of developing team performance


BTEC L2 Principles of Team Leading Award – 2 units



Designed for current, new or aspiring team leaders. Develop team leading skills and techniques to prepare for progression into a management role. Understand the role of the team leader and principles of developing team performance


BTEC L3 Principles of Management Award – 2 units



Designed for individuals seeking work in a management role. Understand principles of leadership and management styles and principles of managing performance.



BTEC L3 Principles of Management Award – 1 unit

2 consecutive days


Designed for individuals seeking work in a management role. Understand principles of leadership and management styles and principles of managing performance.


Project Management

2 full days Regulated Classroom/Workshop

Understand the need for organisational change, and its potential for growth Understand how to implement, monitor and evaluate organisational change



Contact details

Calderdale College Development Team

Sajid Butt, Senior Development Manager, 07545 420971, [email protected] / Rob Kaye, Relationship Manager, 07834 122870, [email protected]

Sub-contractors

Any general enquiries from employers and employer intermediaries (e.g. Chambers of Commerce, Federation of Small Businesses etc.) on SSR should come to Manjeet

Panesar at Gecko Programmes in the first instance, who will signpost to relevant sub-contractors based on the nature of support needed.

Organisation name Coverage Delivery locations Key contact(s)


Geography: across the Black Country Sector / training specialism: Transport, Manufacturing, Engineering, Retail and Logistics

Delivery can be at various locations, from CPC

Training Consultants Ltd office in Oldbury, to

associate locations in Walsall, Stourbridge,

West Bromwich and Birmingham

Mark Palmer, Business Development Director 07968 481858 [email protected]


Geography: across the Black Country Sector / training specialism: Construction

Numerous JCP locations across the Black Country as well as from local community centres and other service providers

George Wilks, Business Development Manager 07725 513379 [email protected]


Geography: Wolverhampton and surrounding boroughs Sector / training specialisms: Business Services, Creative and Cultural, Retail, Visitor Economy

Numerous locations across Wolverhampton and the wider Black Country. Main locations are in Wolverhampton: the Science Park, Newhampton Arts Centre and TLC College. Gecko Programmes Limited also have a network of venues across the region with associate organisations

Manjeet Panesar, Employment Coordinator 07807 593569 [email protected]

Walsall College

Geography: Walsall and surrounding boroughs Sector / training specialism: Multiple

Delivery to take place at Wisemore Campus, the Business Hub, Hawbush Campus, in the workplace & at various community venues

Sally Day, Head of Sales and Marketing 01922 688882 [email protected]







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