skillsoft product update

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SkillSoft Product Update Jeff Bond Vice President, Product Marketing Learning: Re-Imagined

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Page 1: SkillSoft Product Update

SkillSoft Product UpdateJeff BondVice President, Product Marketing

Learning: Re-Imagined

Page 2: SkillSoft Product Update

Major Takeaways from Last Year

Page 3: SkillSoft Product Update

2009 Content Build Plan2009 Content Build Plan

Continued Strong Investment in Core Content Collections

3000

200

145

105

203

Books24x7

Leadership Channel

Localized Courses

Business & Comp.

IT & Desktop

Page 4: SkillSoft Product Update

Business & ComplianceCourseware Currently in Development

• Managing Change• Time Management• Interpersonal Communication• Workplace Conflict

Page 5: SkillSoft Product Update

Business & ComplianceCourseware Currently in Development

• Managing Change• Time Management• Interpersonal Communication• Workplace Conflict

Multi-Language Localization

• 9 of our first 1-hour courses• leadership, teaming, and email

• French• Spanish• German• Mandarin• Portuguese….Japanese later

Page 6: SkillSoft Product Update

Annual Customer Content Survey

• Our principal way of prioritizing our course build plan each year

• This year’s survey went out in mid-August and completed last week

• 700+ customer responses

• Live Learning Content Survey to go out in October

Page 7: SkillSoft Product Update

Business Subject Voting

Likely to Fit Into 2010 Plan

Additional Vote Getters(Beyond our likely capacity)

18.Managing Experts19.GPHR – Global Professional HR (HRCI)20.PMI Risk Management21.Change Management for Merger/Acq.22.Accounting Fundamentals (update)23.Understanding Financial Statements24.PMI Portfolio Management25.Certified Admin Professional (IIAP)

Page 8: SkillSoft Product Update

IT & DesktopCourseware Currently in Development

Page 9: SkillSoft Product Update

IT End User Subject Voting

Additional Vote Getters(Beyond our likely capacity)

7.IT Foundations 8.Podcasting Technologies9.SAP 6.0 Fundamentals10.Microsoft Office Communicator 200711.RSS Technologies12.Adobe Photoshop CS4 for Mac13.SAP Crystal Reports 200814.PeopleSoft Enterprise Version 9.0 15.R12 Oracle E-Business Suite 16.Adobe Dreamweaver CS4 for Mac17.Microsoft Office Outlook Web Mail18.Adobe Flash CS4 for Mac19.Microsoft OneNote 201020.Microsoft Security Essentials21.Microsoft Excel 2008 for Mac22.Microsoft Word 2008 for Mac23.Microsoft PowerPoint 2008 for Mac24.Microsoft Entourage 2008 for Mac

Likely to Fit Into 2010 Plan

Page 10: SkillSoft Product Update

IT Professional Subject Voting

Additional Vote Getters(Beyond our likely capacity)

16.Cisco CCSP Update17.Oracle Database 11g: Change Mgmt.18.Web Services (W3C)19.AJAX for Java Developers20.Java EE 521.VBScript 22.CompTIA Server+ 200923.CompTIA Linux+ 200924.Cisco CCNA Security Update25.Microsoft Visual C++ 200826.R12 Oracle E-Business Suite Essentials27.LPIC Advanced Level Linux Professional28.Cisco CCIP29.Cisco CCIE30.ISC(2) SSCP31.Java - Programming for Mobile Devices32.Cisco CCNA Wireless Update33.Service-Oriented Architecture34.Sun Solaris 10 Administration

Likely to Fit Into 2010 Plan

Page 11: SkillSoft Product Update

SkillSoft Leadership Advantage™

Provide current leaders and high-potential future leaders with a focused resource:

•Concise learning tracks addressing key leadership competencies

•Targeting a two-hour “must know” experience

•Easy access from the LMS, a leadership portal, or stand-alone

•Customizable

Page 12: SkillSoft Product Update

SkillSoft Leadership Advantage™

Combines foremost theory with real-world application

John KotterVijay Govindarajan Tom Peters

Each learning track includes: Engaging combination of content types: •QuickTalks•ExecSummaries•ExecBlueprints•Business Exploration Series •Learning Sparks •Key Concepts •Self Assessments and Tools.

Compelling content from key thought leaders.

Page 13: SkillSoft Product Update

Welcome Screen provides a high-level overview of the content of each learning track as well as:•Left-hand navigation to the different sections of the track•A positioning Quick Talk•Objectives•Bios of Faculty and Contributors

SkillSoft Leadership Advantage™

Page 14: SkillSoft Product Update

Each section includes a variety of assets organized in a logical narrative:•Interactive Learning Sparks introduce Case Studies for practice and review•Key Concepts highlight essential info•Quick Talks and excerpts from Executive Blueprints and ExecSummaries provide real-world insights•Business Impacts•Self-assessments and Tools provide tools to bring new skills into the workplace

SkillSoft Leadership Advantage™

Page 15: SkillSoft Product Update

Summary complements the information provided in the Welcome overview and frames the overall learning

Final Challenge provides a capstone event for learners to review key learning points through an interactive business challenge

SkillSoft Leadership Advantage™

Page 16: SkillSoft Product Update

Downloadable resources allow learners to access content “on the go”:•Audio and video downloads of Quick Talks•PDFs and audio versions of full ExecBlueprints and ExecSummaries•Word®-versions of Tools and Self Assessments

SkillSoft Leadership Advantage™

Page 17: SkillSoft Product Update

Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams

Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management

Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing

Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning

Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving

Feedback• Influencing & Persuading• Managing Upward

Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting

Process Management• Project Management• Business Process

Improvement• Quality Essentials• Outsourcing

Analytical Skills• Problem-Solving &

Decision-Making

Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self

Improvement• Adapting to Change• Persevering &

Overcoming Adversity• Stress Management• Work/Life Balance

Business Acumen• Finance Essentials• Business Case

Development• Budgeting Essentials• Business Plan

Development• Marketing Essentials• Customer Focus

Target Learning Tracks December 2009

Page 18: SkillSoft Product Update

Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams

Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management

Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing

Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning

Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving

Feedback• Influencing & Persuading• Managing Upward

Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting

Process Management• Project Management• Business Process

Improvement• Quality Essentials• Outsourcing

Analytical Skills• Problem-Solving &

Decision-Making

Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self

Improvement• Adapting to Change• Persevering &

Overcoming Adversity• Stress Management• Work/Life Balance

Business Acumen• Finance Essentials• Business Case

Development• Budgeting Essentials• Business Plan

Development• Marketing Essentials• Customer Focus

Target Learning Tracks January 2010

Page 19: SkillSoft Product Update

Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams

Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management

Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing

Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning

Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving

Feedback• Influencing & Persuading• Managing Upward

Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting

Process Management• Project Management• Business Process

Improvement• Quality Essentials• Outsourcing

Analytical Skills• Problem-Solving &

Decision-Making

Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self

Improvement• Adapting to Change• Persevering &

Overcoming Adversity• Stress Management• Work/Life Balance

Business Acumen• Finance Essentials• Business Case

Development• Budgeting Essentials• Business Plan

Development• Marketing Essentials• Customer Focus

Target Learning Tracks February 2010

Page 20: SkillSoft Product Update

Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams

Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management

Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing

Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning

Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving

Feedback• Influencing & Persuading• Managing Upward

Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting

Process Management• Project Management• Business Process

Improvement• Quality Essentials• Outsourcing

Analytical Skills• Problem-Solving &

Decision-Making

Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self

Improvement• Adapting to Change• Persevering &

Overcoming Adversity• Stress Management• Work/Life Balance

Business Acumen• Finance Essentials• Business Case

Development• Budgeting Essentials• Business Plan

Development• Marketing Essentials• Customer Focus

Target Learning Tracks May 2010

Page 21: SkillSoft Product Update

Leading Organizations• Leading vs. Managing• Leading through Motivation• Leading Business Execution• Leading Change• Leading Innovation• Building & Leading Teams

Strategic Agility• Strategic Thinking• Globalization• Competitive Strategy• Risk Management

Managing• Managing Performance• Developing People• Moving into Management• Delegating• Coaching• Managing a Crisis• Goal Setting• Managing Remote Employees• Managing Managers• Hiring & Interviewing

Talent Management• Leading Diversity• Recruiting Talent• Retaining Talent• Succession Planning

Working with Others• Emotional Intelligence• Managing Conflict• Giving & Receiving

Feedback• Influencing & Persuading• Managing Upward

Relationships• Assertiveness• Business Writing• Communicating Bad News• Negotiating• Presenting

Process Management• Project Management• Business Process

Improvement• Quality Essentials• Outsourcing

Analytical Skills• Problem-Solving &

Decision-Making

Self-Management• Ethics, Integrity & Trust• Accountability• Priority Setting• Time Management• Creative Thinking• Career Management• Continue Self

Improvement• Adapting to Change• Persevering &

Overcoming Adversity• Stress Management• Work/Life Balance

Business Acumen• Finance Essentials• Business Case

Development• Budgeting Essentials• Business Plan

Development• Marketing Essentials• Customer Focus

Full Product Build Out – 2010 and Beyond

Page 22: SkillSoft Product Update

SkillPort SaaS Learning Management Platform

• Over customer sites, utilized by over 65% of our customers

• Has allowed SkillSoft to explore & innovate key synergies between learning content and LMS:– Download/Offline course

management– Mentoring infrastructure– Multi-modal search at granular

content levels– Certification View– Blended Learning Program

structures– KnowledgeCenter portals

# of Customersusing SkillPort

0

500

1000

1500

2000

'2000 '2001 '2002 '2003 '2004 '2005 '2006 2007 2008 2009

Page 23: SkillSoft Product Update

SkillPort 7.0 - March 2009 “Controlled”Enhancement Roadmap for 2009

Redesign of Learner UI (except for My Progress)– Compare asset descriptions in

Catalog– Drag and drop assets to MyPlan– View detail in Search without

navigating away– View in Catalog capability– MyPlan contains all assets –

includes sort/filter capabilities First wave of Admin UI redesign Overall More Streamlined

Navigation Approximately 200 Clients

Page 24: SkillSoft Product Update

SkillPort 7.0 SR1 – Sept 2009 – “General”Enhancement Roadmap for 2009

Learner UI 100% redesigned

Admin UI 80%-to-90% redesigned

Admin UI internationalized to support future language versions

Page 25: SkillSoft Product Update

SkillPort – Beyond 7.0

Major Reporting Initiative *

– Enhanced scalability for our largest customers

• eliminate need for separate SARM product

– Consistency across SkillPort and Books24x7

– Allow centralization of reporting from SkillPort

• Eliminate need to navigate to B24, ILT, etc. to get certain reports

– Additional analytics & graphical reporting

InGenius Integration

Search-and-Learn

Extend Use of More Granular Content Objects– Assignment of course topics

and book chapters to MyPlan

– Course topics and book chapters in Learning Programs

Phased Releases– First release in late 2009 or

early 2010– Follow-on releases in 2010

Enhancement Considerations for 2010

Page 26: SkillSoft Product Update

Integration Strategy

OLSA

– Continues to be used extensively by customers– New products are supported with OLSA– Breakout later today with Gary Hartman

Portlets– SharePoint support released in 2009– Working with customers to grow adoption– Breakout later today with Stephanie Pyle

Page 27: SkillSoft Product Update

KnowledgeCentersTargeted Learning Portals

Targeted to 20 defined audiencesCoursesBooksBusiness Exploration titles

Customizable with KC Editor

300+ SkillSoft customers now using KCs

Recent and Near Term Enhancements

-Learning Sparks-Expanded Search-Expanded Tracking & Reporting-KC Editor enhancements

Page 28: SkillSoft Product Update

Next-Generation Simulations

SkillSoft Efforts To-DateFeedback we will be

watching for

SkillSimSimulations

Challenge Series

Innovation LabGaming Prototype(CAFÉ 2008)